Plesk Automation :: Can't Really Send Any IP Information To Customer
May 31, 2014
I have recently setup PPA and already use WHMCS.I can provision accounts without any issues, however i need to be able to send a good looking welcome letter like the regular plesk panel integration.As i don't know which server the account is provisioned to, i can't really send any IP informations to the customer.
Should the welcome e-mail be sent from PPA..Also, i noticed that FTP username and password does not follow the WHMCS login.username is like sub2_ 87 or similar with a password i don't know.Last, the configuration options was not created as the documentation states.Is there an easy way to add them?
View 4 Replies
ADVERTISEMENT
Oct 30, 2012
We are migrating Plesk servers to PPA. Is it possible to upgrade a customer to reseller? Is it possible to move a subscription to another customer or reseller?
View 9 Replies
View Related
Apr 10, 2014
i would like to customize the content of the customer panel (home tab)
View 8 Replies
View Related
Aug 14, 2014
How do I change the default country from the United States to Canada in the new Customer setup page?
View 1 Replies
View Related
Mar 20, 2014
I have a Customer with 22 subscriptions associated. Can I assign some of these subscriptions to another customer?
View 2 Replies
View Related
Feb 28, 2015
I'm not able to restrict the customer permission.
I want to prevent customer of creation new Webspaces , domains, subdomains and manage DNS records.
If I put zero in webspaces, the customer remains able to create a new webspace.
If I disable DNS management, he can creates a subdomain in DNS.
I tried to put zero in domains, subdomains, webspace, dns in subscription.
None of permissions combinations or subscription limit prevents him to create a new webspace, neither add subdomain an manage the dns records.
View 1 Replies
View Related
Jul 1, 2013
Is it Normal that NAT / Internal IP Address shows up in customer panel ? It shows up in the detail page of Web Hosting Access, detail page of Mail Settings and on the detail page of Adding new databases.
DNS and on the section of Web Hosting Access in the front page of Websites and Domains are showing the correct public IP address
Attached is one of the screen that I'm talking about (Web Hosting Access)
View 3 Replies
View Related
Jul 5, 2013
I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:
Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''
[Code] ....
I have tried running the installation on a different server and the same issue came up...
View 19 Replies
View Related
Apr 4, 2015
I am installing plesk automation on centos 6.5 using this command on a fresh system
./ppa_installer --password some_password --admin_email some_email
and get the following error.
[LOGTEE]: Error Downloading Packages:
[LOGTEE]:
[LOGTEE]: libuuid-2.17.2-12.18.el6.i686: failure: Packages/libuuid-2.17.2-12.18.el6.i686.rpm from base: [Errno 256] No more mirrors to try.
Looks like some lib is not found in the mirrors.
View 1 Replies
View Related
Jan 29, 2015
On a clean install of CentOS 6.6 (Final) I did the following:
1. updated the /etc/hosts file to point my ip to the hostname
2. Open the ports in the iptables file.
3. ran the ppa_installer per the instructions on [URL] ....
The ppa_installer log says installed Successfully. However the following occurs:
1. Cannot browse to the url:8443, or any of the other variations (8080, 8880, https/http)
2. Yum installer is now broken (I replicated this twice). Yum will not run at all with the following error:
There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/libcurl.so.4: file too short
Please install a package which provides this module, or verify that the module is installed correctly.It's possible that the above module doesn't match the
current version of Python, which is:
2.6.6 (r266:84292, Jan 22 2014, 09:42:36)
[GCC 4.4.7 20120313 (Red Hat 4.4.7-4)]
I am now going to try Cent OS 6.4.. will report back.
View 8 Replies
View Related
May 13, 2013
When I login to plesk as admin and then Tools and settings and then backup manager and choose backup and then Server configuration and content and run backup, after 2-4 minutes i see backup process failed and then i see "Backup log information is not available" what should i do?
View 2 Replies
View Related
Nov 26, 2014
I recently migrated a load of domains from a pleks 8.? install to a plesk 12 one. As part of the migration a new reseller was created but all the resellers domains got "lost". They were all there and working but not appearing in the interface.
I did some googleing and fixed this problem and can now see all the domains and when I look at the reseller plesk tells me it has 0 own customers, 0 own plans and 0 own subscriptions. However, if I look at the resources tab it tells me that 7 domains out of unlimited are being used.I just wondered where plesk get's that info from and if it is safe to delete that reseller without risking the domains getting deleted too.
View 1 Replies
View Related
Sep 9, 2014
I deleted Nginx web server and reverse proxy support from Plesk. There is no this service on server, but I still see on the web server informations like nginx/1.6.0 at phpmyadmin page.
View 6 Replies
View Related
Mar 7, 2015
Problem after upgrading to 12
Error: Unable to update administrator information:Some fields are empty or contain an improper value.
('login' = '')
View 4 Replies
View Related
Mar 26, 2015
How can I get access to configure and resend the welcome email that goes out to new customers/domains?
View 8 Replies
View Related
Jun 13, 2014
I use Plesk 11.5.3 and have a problem with adding new customer. When i have add a new customer and type the domain in my browser, I have to authorisize, but I haven't set up a protect folder know. What's wrong with my plesk? I think this is a permission problem with IIS.
View 1 Replies
View Related
Jun 1, 2015
I am trying to transfer a subscription to another customer but it fails with this error message...
this subscription requires more resources than can be provided by the new owner's provider
I can't find any limits for a customer so I don't know why it won't transfer. This is plesk 12.
Is there a limit somewhere as to how many subscriptions a customer can have?
View 1 Replies
View Related
Mar 20, 2015
We are trying to enable the dedicated IIS pool for some customers through the RPC API (Plesk 12, Win2k12R2) but couldn't find a way to. I understand we can do it through CLI with "client_pref.exe --set-iis-app-pool-settings <login_name> -iis-app-pool-turned-on true", and also through web interface, but is it possible via API? it would be really easier and cleaner.
View 3 Replies
View Related
Apr 8, 2015
unfortunately I can not move a customer to another reseller, because of this error:
"Einige der ausgewählten Kunden wurden nicht zu **** **** verschoben. Der ausgewählte Reseller besitzt nicht die Berechtigung 'Verwaltung der DNS-Zonen', aber einige der Kunden besitzen sie."
which means "Some of the selected customers could not be moved to **** ***. The selected reseller does not have permission to configure DNS-Zones, but some of the customers do."Well, the customer does not have this permission, because no DNS-service is installed on the server.If I check the customer's permissions there is no point "DNS configuration" or something like that.
View 1 Replies
View Related
Nov 2, 2014
I am trying to change the cname through a batch.. It is successfully done for English language but I want to use Arabic language. When I am using Arabic it appear like this "????".
View 1 Replies
View Related
Feb 14, 2014
Company is using software Parallels Plesk Panel 11.5.30 for Windows
And
There currently are in trouble about how some websites it's can't active Customer, domain or Subcriptions on 1 Resellers.
View 2 Replies
View Related
Jan 4, 2015
Came across an answer within google, but wanted to make sure I have an updated tutorial to prevent crashing the mysql and or server as others did.
How can we reset all customer account passwords at once, whether it be a preset one and or random?
View 2 Replies
View Related
Jul 26, 2014
Not sure if all notifications are working or not but I do know that when I create a new customer with a new subscription no notification is received. I have tested with several email addresses.
View 1 Replies
View Related
Jul 3, 2015
We needed to delete a domain which has been terminated by a customer. This customer has about 40 domains linked to them.
When we deleted the domain, it deleted the entire customer!
I'm trying to find the support option on your site but I can't find it, there's just no support option for Plesk anymore.
View 4 Replies
View Related
Jun 5, 2014
I use whmcs to bill my cusotmers. when a account is created, plesk sends mail from admin email and name to customer as below,
A new domain name has been created.
Domain name: xxx.xxx
Domain name owner: xxxx xxxxx
IP address associated with the domain name: xxx.xxx.xxx.xxx
How can I disable it ? it ends up in spam and I just don't want customers to receive it.
View 3 Replies
View Related
May 26, 2015
I have recently deployed PPA with on nodes with hostnames on the serverroom.net.au domain, so management.serverroom.net.au, mail.serverroom.net.au etc. The DNS is currently hosted on a plesk server which will soon be migrated to PPA.
When I add the serverroom.net.au domain to PPA, I it fails at the sync task with an error saying that there are no A or AAA records for ns1.serverroom.net.au, even when these records exist in the external DNS. The same error occurs when I try to add the domain as a dns entry and switch to internal...
View 3 Replies
View Related
Feb 26, 2014
i have installed a Win2008R2 server with IIS and Coldfusion. I want to allow customer to set DSN, i know that older "Plesk Panel" versions that can do but i missing this now in PPA in the customer view. In the subscription is OBDC and Coldfusion connections allowed and unlimited. Must i do anything to activate this ?
View 2 Replies
View Related
Apr 9, 2015
Getting this error on the customer, domain and subscriptions pages on Plesk 11.5 update 5.
Running CentOS 5.9
View 1 Replies
View Related
Sep 13, 2014
We are looking for a solution to support multible IP's for different domains in one subscription/cusomer Account. Current, we have 4 IP's as shared. the Customer can choose under "Web Hosting Access" , which IP he wants to use.
This setting effect all domains in his Account. So it is not possible to set domain1.tld to e.g. IP 1.1.1.1 and domain2.tld e.g. to 2.2.2.2
We like to offer the cusomers one cusomer account with multible IP's
View 3 Replies
View Related
Dec 13, 2014
For some reason one of my customers email accounts seems to have been hacked. My admin account continues to say that the customer has reach over the 30 emails per hour limit. This is the email error:
following customers' domains, mailboxes and subscriptions are reached their limits for outgoing emails for the period:>From Dec/13/2014 05:47. To Dec/ 13/ 2014 06:47
Subscriptions
customerdomain.com, the limit is 100 messages per hour
336 attempt(s) to exceed limits from Dec/13/2014 04:31 to Dec/13/2014 05:47
So far it has sent over 5,000 attempted in the past few hours. The customer used gmail to send from domain before, so I've changed their gmail email password. I've also changed the main email password, and the plesk username and password login for the customer. It still continues
View 2 Replies
View Related
Jun 4, 2014
I have just moved away from Kloxo Hosting, and I am a bit confused as to how I go about setting Client domains to use the (Already Registered) Nameserver Records I have created on the server.
You see, when I create a customer, the template adds the domain with it's own nameservers, ex: (ns.customerdomain.com -> 0.0.0.0) I don't want this to be the case.
What I would like to achieve, is for all my client's to have their NS records pointing at the NS records I already have registered on the server.
The reason for this is, when I submit the registration document to my local registrar, I have to specify the nameserver address for the domain, however, I only have 2 IP's on the server. I cannot glue every customer's domain FQDN to an IP.
View 3 Replies
View Related
