Plesk Automation :: Can't Add New Domain To PPA

May 26, 2015

I have recently deployed PPA with on nodes with hostnames on the serverroom.net.au domain, so management.serverroom.net.au, mail.serverroom.net.au etc. The DNS is currently hosted on a plesk server which will soon be migrated to PPA.

When I add the serverroom.net.au domain to PPA, I it fails at the sync task with an error saying that there are no A or AAA records for ns1.serverroom.net.au, even when these records exist in the external DNS. The same error occurs when I try to add the domain as a dns entry and switch to internal...

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Plesk Automation :: Default Value For Preferred Domain?

Mar 14, 2014

Is it possible to set default value for 'Preferred domain' in domain hosting panel ?

For example we want for each new created domain + aliases to be redirected to www.domain.tld, so 'Preferred domain: www.domain.tld'

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Plesk Automation :: Get All Domain Present On Server

Oct 31, 2014

im trying crate small remote application for manage plesk planel. and need xml api command simile to this :

<?xml version="1.0" encoding="UTF-8"?>
<packet version="1.5.0.0">
<server>
<set>
<result>
<status>ok</status>
</result>
</set>
</server>
</packet>

for get all domain present on my server !‚Äč

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Plesk Automation :: Disable Email On Domain Entirely?

Jul 25, 2014

How do we disable email on the domain entirely? The client is hosting email externally - the offered spam filtering is wholely inadequate and we're seeing a few of these happening - to the point I'm considering offering externally hosted email plans anyway - but back to the problem - I need to delete the mailboxes and then disable mail - and then remove the DNS records for webmail etc - but can't seem to find how to turn off locally hosted email for a domain.

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Plesk Automation :: Unable To Add Domain That Was Deleted By Client

Feb 18, 2014

A client is trying to add a domain that was accidentally deleted when he deleted an account, but now when adding the domain again it is not adding it. The task in CP fails. If I manually try delete the domain I get this error:

[root@ns1 bin]# ./domain --remove domain.com
An error occurred during domain removal: Unable to remove domains: Package with UID '8972ffa7-50fb-4dbc-8639-bf08caee425d' not found.

In mysql I see the domain is still in the db so something did not go right when the client deleted the hosting package, and now it is in limbo as the domain cannot be re-added.

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Plesk Automation :: Creating Subscription - This Domain Name Already Exists

Feb 14, 2014

The issue is effectively that we created a subscription with the domain. Which has since been deleted. The domain now wants to be added to another subscription on the account.

The domain can be seen in both the PBAS and PPA domains and everything seems to point at the right subscriptions. I presume all this is right as we have other domains quite happily added to the subscription in a similar manner.

I'm not really wanting to rip out the entire domain from the system as we spent the morning putting in 132 records, due to a bizarre lack of bulk insertion tools.

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Plesk Automation :: DNS Record - Unable To Set Cname For Root Of Domain

Feb 28, 2015

I have a domain hosted in a external pool of servers.I must set a dns record for www.domain.tld and domain.tld (without www). It must be done using cname.The www.domain.tld , works fine.

Ex:www.domain.tld IN CNAME xyz.otherdomain.tld.

But I am not able to set a DNS record for a root of domain.

Ex: domain.tld IN CNAME xyz.otherdomain.tld.
neither domain.tld IN CNAME www.domain.tld.

The PPA didn't allow me.It say that the host field is mandatory.

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Plesk Automation :: Move Single Domain Email To Another Node?

May 14, 2015

I have a full mail node and I have to move some domains on a different node without losing data . Is possible with PPA?

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Plesk Automation :: Database Resource On Primary Branded Domain

Aug 16, 2014

I added a mail resource and a database resource to the "branding" service template, and made sure the provisioning attributes match up to an actual node. I also made sure that under the resources for the branding template the "Branding Hosting (management node)" -> "Number of MySQL databases" is "1" and the "MySQL Database" is unlimited.

Ive made a primary branded domain assigned to the administrator account. When I then login to the account, I see that the mail resource is added and I can add email accounts. However, the database resource does not seem to be activated. Indeed, if I try to add a application in the domain that requires a database, it fails because there is not a database resource available.

The database server is a separate node from the management server.

I do not see any running tasks waiting, and the events log doesnt mention anything about provisioning a database.

Separately but tangentially related, once the account is up, I dont see it listed as an active subscription under the service template. I should see it there, right?

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Plesk Automation :: Error While Installing Automation During (Getting SELinux) Step

Jul 5, 2013

I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:

Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''

[Code] ....

I have tried running the installation on a different server and the same issue came up...

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Plesk Automation :: Failure To Install Automation On Centos 6.5

Apr 4, 2015

I am installing plesk automation on centos 6.5 using this command on a fresh system

./ppa_installer --password some_password --admin_email some_email

and get the following error.

[LOGTEE]: Error Downloading Packages:
[LOGTEE]:
[LOGTEE]: libuuid-2.17.2-12.18.el6.i686: failure: Packages/libuuid-2.17.2-12.18.el6.i686.rpm from base: [Errno 256] No more mirrors to try.

Looks like some lib is not found in the mirrors.

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Plesk Automation :: Automation Installer Breaks Yum In CentOS 6.6

Jan 29, 2015

On a clean install of CentOS 6.6 (Final) I did the following:

1. updated the /etc/hosts file to point my ip to the hostname

2. Open the ports in the iptables file.

3. ran the ppa_installer per the instructions on [URL] ....

The ppa_installer log says installed Successfully. However the following occurs:

1. Cannot browse to the url:8443, or any of the other variations (8080, 8880, https/http)

2. Yum installer is now broken (I replicated this twice). Yum will not run at all with the following error:

There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/libcurl.so.4: file too short

Please install a package which provides this module, or verify that the module is installed correctly.It's possible that the above module doesn't match the

current version of Python, which is:
2.6.6 (r266:84292, Jan 22 2014, 09:42:36)
[GCC 4.4.7 20120313 (Red Hat 4.4.7-4)]

I am now going to try Cent OS 6.4.. will report back.

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Plesk Automation :: PPA - IIS / DSN Support?

Feb 26, 2014

i have installed a Win2008R2 server with IIS and Coldfusion. I want to allow customer to set DSN, i know that older "Plesk Panel" versions that can do but i missing this now in PPA in the customer view. In the subscription is OBDC and Coldfusion connections allowed and unlimited. Must i do anything to activate this ?

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Plesk Automation :: Plug VPS Into PPA DNS Servers

May 5, 2014

We operate many Plesk VPS servers in a virtual environment for our customers and would really like the ability to allow Plesk VPS servers to switch to using our PPA DNS servers instead of having to have multiple ips on each VPS to run their own name servers. Not to mention the added nuisance of each customer having to register name servers and glue records.

We looked at adding the Plesk servers as nodes to our PPA cluster but the license jump and loss of Nginx is completely prohibitive. Is this possible?

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Plesk Automation :: How To Merge Two Subscriptions

May 5, 2014

How do I merge two subscriptions - ie, move domainB.com into the subscription of domainA.com?

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Plesk Automation :: Incorrect FTP Username Via API

Feb 12, 2014

I try to migrate FTP accounts from our old hosting panel to Plesk CP using plesk API, but I get following error message:

Code: You specified incorrect username.

The problem propably is, that the username (1234_ftpuserexample) stats with digits.

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Plesk Automation :: Apply DNS Template

Feb 3, 2015

I try to apply my dns template to all dns but it can't work.

I try on the interface and on the command line.

/usr/local/psa/bin/dns --reset [domain_name] -ip [ip]

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Plesk Automation :: Don't Autorespond To Spam

Jun 19, 2015

Is it somehow possible to disable autoresponders for spam mails? Many spam mails are sent under false addresses and will produce MAILER DEAEMON messages if the autoresponder trys to reply to them.

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Plesk Automation :: Expand To PPA Migration

Mar 5, 2014

We currently have Plesk Expand 2.3.2 with 3 Linux servers, 1 Windows server, a SmarterMail server and 2 DNS servers that we are looking to migrate to PPA 11.5. I have the PPA working okay and am trying to test out a migration on just one domain from one of the Linux servers. When I run the preliminary check I keep getting this error:

Error: Mail content transfer from Qmail/Postfix to SmarterMail mail service is not supported.

Assign this subscription to a service template which offers Postfix mail service. We aren't using Qmail or Postfix for user mailboxes in the Expand or PPA systems, only the SmarterMail. I've tried the work around listed here: [URL] .... but that didn't work.

Am I still going to have to assign Postfix to my Service Templates in PPA even if we're not planning on using it for mailboxes?

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Plesk Automation :: PPA Not Deleting Old Backups

Jul 27, 2013

I have all my client hosting accounts set up to do backups daily but only keep two backups.

There is a problem as PPA is not deleting old backups and simply creates more and more backups until the backup server eventually runs out of space.

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Plesk Automation :: AWS And PPA Node Setup?

Sep 4, 2014

Any workaround for AWS and adding nodes for PPA. Since the AWS instances use key pairs for root access you can't ssh as root with a password.

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Plesk Automation :: Order Webspaces By Name Rather Than ID?

May 12, 2014

Some of our clients have alot of webspaces (resellers that migrated from Expand) and having to order the list of webspaces each time they want to move to another domain is causing them some hassle. Is there a way to set the webspaces to order by name by default?

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Plesk Automation :: Nginx On Web Nodes?

May 26, 2014

Is here any way to get nginx running on the web nodes and be able to manage it from the CP like standalone Plesk servers?

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Plesk Automation :: DNS TTL Set Incorrectly To Min TTL For All Records?

Apr 11, 2015

I just noticed that in our first zone, every record has a TTL of 900. All three nameservers in our system are handing out the same incorrect TTLs (easily visible via AXFR, and expected since two are slaves). Operations > Customers > Customer > Domains > domain shows every record in this zone has a TTL of 42300. The DNS resource's Activation Parameters and zone's SOA are set as follows:

Refresh 43200
Retry 600
Expire 2419200
Min TTL 900
Default TTL 43200 (for the resource; not editable for the zone)

PPA seems to be silently using the Min TTL to override the zone records that it shows with the desired TTL on screen. Changing the Min TTL in the SOA for a zone changes the TTL of all records.

This zone has both template-generated and manual records.

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Plesk Automation :: Sites Getting Disabled

Dec 15, 2014

We are having an issue with websites randomly getting disabled within our PPA system. There doesn't seem to be any reason why they are getting disabled. Our PPA is not tied to a billing system that would make them shut off. Turning them back on works fine but it shouldn't be just shutting them off.

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Plesk Automation :: Cannot Add New Service Node

May 16, 2014

We are trying to add new service node but when we are trying to finish procedure we receive error: The usage of the resource "IP addresses" for subscription with ID "1" exceeds the value of "0".

We do not have a such subscription using ID "1". As I can see this is the ID in database for "Parallels Automation License Key", but it has unlimited license key and have already two nodes attached.

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Plesk Automation :: Rebooting A Node In PPA?

Jun 4, 2014

Are there any special practices to reboot a node in PPA?

So far a simple "shutdown -r now" hasn't broken anything but I want to make sure PPA doesn't make assumptions about the nodes being up at any point. (both management and service)...

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Plesk Automation :: How To Update PPA To Show 5.4.x Rather Than 5.3.3

Dec 13, 2013

1) I've used yum to upgrade php on a linux from 5.3.3 to 5.4.21, how do i update PPA to show 5.4.x rather than 5.3.3 (ideally it should read the server on scheduled task to get version number)

2) On Windows VMs it installed PHP 4, PHP 5.2, 5.3, 5.4. How do i a) remove PHP 4 option.

3) How do I specify which should be the default PHP Version.

I am using PPA 11.5

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Plesk Automation :: Migrating From IIS Environment

May 28, 2014

The migration tool allows only migration from other Parallels environments. What is the best way to migrate from an IIS environment. I'm assuming the API can be used to simply create webspace subscriptions and set the resource limits, right?

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Plesk Automation :: Does HTTPS On Windows Require SNI

Apr 17, 2015

Does HTTPS on a Windows site require SNI like it apparently does on Linux nodes? If it does, I've been avoiding moving a site to an existing server that only has one IP, so I may as well move it there instead of setting up a Windows node in PPA.

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Plesk Automation :: Failed To Add Linux Web Server

Apr 22, 2014

Installing packages task failed. The log fails on:

Installing packages
Loaded plugins: fastestmirror, rhnplugin
Loading mirror speeds from cached hostfile
* cloudlinux-x86_64-server-6: cl-mirror.krystal.co.uk
* elrepo: mirrors.coreix.net
Running rpm_check_debug
Fatal error during packages installation: Test Transaction Errors: package mysql-libs-5.1.73-3.el6_5.x86_64 (which is newer than mysql-libs-5.1.71-1.el6.i686) is already installed

How can we get it to continue?

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