Plesk Automation :: Customize Content Of Customer Panel?

Apr 10, 2014

i would like to customize the content of the customer panel (home tab)

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Plesk Automation :: NAT / Internal IP Address Shows Up In Customer Panel

Jul 1, 2013

Is it Normal that NAT / Internal IP Address shows up in customer panel ? It shows up in the detail page of Web Hosting Access, detail page of Mail Settings and on the detail page of Adding new databases.

DNS and on the section of Web Hosting Access in the front page of Websites and Domains are showing the correct public IP address

Attached is one of the screen that I'm talking about (Web Hosting Access)

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Plesk 12.x / Linux :: Customize Panel Main Menu?

Jul 22, 2014

My DC put a button on Plesk 12 menu about Purchase domains, i dont went to my customer see this kind of stuff, which file i need to edit to remove this?

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Plesk Automation :: Upgrade A Customer To Reseller?

Oct 30, 2012

We are migrating Plesk servers to PPA. Is it possible to upgrade a customer to reseller? Is it possible to move a subscription to another customer or reseller?

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Plesk Automation :: Can't Really Send Any IP Information To Customer

May 31, 2014

I have recently setup PPA and already use WHMCS.I can provision accounts without any issues, however i need to be able to send a good looking welcome letter like the regular plesk panel integration.As i don't know which server the account is provisioned to, i can't really send any IP informations to the customer.

Should the welcome e-mail be sent from PPA..Also, i noticed that FTP username and password does not follow the WHMCS login.username is like sub2_ 87 or similar with a password i don't know.Last, the configuration options was not created as the documentation states.Is there an easy way to add them?

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Plesk Automation :: Default Country In Customer Setup?

Aug 14, 2014

How do I change the default country from the United States to Canada in the new Customer setup page?

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Plesk Automation :: Change Subscriptions User / Customer

Mar 20, 2014

I have a Customer with 22 subscriptions associated. Can I assign some of these subscriptions to another customer?

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Plesk Automation :: Unable To Restrict Customer Permissions

Feb 28, 2015

I'm not able to restrict the customer permission.

I want to prevent customer of creation new Webspaces , domains, subdomains and manage DNS records.

If I put zero in webspaces, the customer remains able to create a new webspace.

If I disable DNS management, he can creates a subdomain in DNS.

I tried to put zero in domains, subdomains, webspace, dns in subscription.

None of permissions combinations or subscription limit prevents him to create a new webspace, neither add subdomain an manage the dns records.

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Plesk 11.x / Linux :: Web Presence Builder Icon Is Missing From Customer Control Panel

Feb 23, 2014

I am facing the following issue: Web Presence Builder icon is missing from Customer Control Panel.

I tried to apply the following solution from the knowledge base: [URL] ...., however I ended at step 2, because there is no "Sites published with Web Presence Builder" parameter in any of my Service Plans.

I am running plesk Panel 11.5.30 instead of 10.x. and step 1 tells me the parameter "Sites published with Web Presence Builder" equals 10.

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Plesk Automation :: Single Sign-On (SSO) For PPA Control Panel

Jun 7, 2014

Currently we host a site constructor tool with a dedicated panel and we would like to add email hosting using PPA services.

We have already installed the system and customized the PPA panel which will be accessed by our panel.

We would like to know if it is possible to use Single Sign-On (SSO) access on some manner (with PPA API or other module), so our customers don't need to enter with user and password again to administrate their e-mail accounts.

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Plesk Automation :: Add Visitor Tracking Code To Control Panel

Dec 11, 2014

We need to add visitor tracking code to the Control panel so we know who's using it and we can prompt inline chat etc. for support, but where to start.

The code is a mixture of Div tags and Java script.

How we can add this as there is no common footer file to drop the code in to.

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Plesk 12.x / Linux :: Adding Subscriptions - Cannot Customize It

May 6, 2015

I seem to be having a strange problem with Plesk 12, after adding about 23 domains, i cant seem to add any more domains.

While adding the domain, it just keeps syncing, and then when i click on the subscriptions i see the domain has been added, but i cannot customise it.

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Plesk Automation :: Error While Installing Automation During (Getting SELinux) Step

Jul 5, 2013

I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:

Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''

[Code] ....

I have tried running the installation on a different server and the same issue came up...

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Plesk Automation :: Failure To Install Automation On Centos 6.5

Apr 4, 2015

I am installing plesk automation on centos 6.5 using this command on a fresh system

./ppa_installer --password some_password --admin_email some_email

and get the following error.

[LOGTEE]: Error Downloading Packages:
[LOGTEE]:
[LOGTEE]: libuuid-2.17.2-12.18.el6.i686: failure: Packages/libuuid-2.17.2-12.18.el6.i686.rpm from base: [Errno 256] No more mirrors to try.

Looks like some lib is not found in the mirrors.

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Plesk Automation :: Automation Installer Breaks Yum In CentOS 6.6

Jan 29, 2015

On a clean install of CentOS 6.6 (Final) I did the following:

1. updated the /etc/hosts file to point my ip to the hostname

2. Open the ports in the iptables file.

3. ran the ppa_installer per the instructions on [URL] ....

The ppa_installer log says installed Successfully. However the following occurs:

1. Cannot browse to the url:8443, or any of the other variations (8080, 8880, https/http)

2. Yum installer is now broken (I replicated this twice). Yum will not run at all with the following error:

There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/libcurl.so.4: file too short

Please install a package which provides this module, or verify that the module is installed correctly.It's possible that the above module doesn't match the

current version of Python, which is:
2.6.6 (r266:84292, Jan 22 2014, 09:42:36)
[GCC 4.4.7 20120313 (Red Hat 4.4.7-4)]

I am now going to try Cent OS 6.4.. will report back.

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Plesk Vs. C-Panel / Control Panel

Oct 11, 2007

I indicated that I've basically been using my webhosting company as "file storage".

1) I create all my files in .html using notepad

2) My files are limited to .html, .jpg, .gif, (and a couple of .js and .css) files.

3) My domain is not connected with my webhost; I use the nameserver zoneedit.com and I use URL forwarding and mask/cloak the domain the address bar (using multiple domains) as follows:

domain1.com --> forwards to [url]

domain2.com --> forwards to [url]

domain3.com --> forwards to [url]

4) For uploading files, I go to ftp://123.456.78 and drop/drag/copy/paste files into the window using my browser

5) I'm able to password protect the subdirectories as I choose.

---------------

I called my webhost, Hostik, and told them that I was unable to do anything on my web console. I can't change a password, create a user, or even access my usage/bandwidth quotas.

They told me that I'm on an "old server" using the windows-based console (probably C-Panel / Control Panel) and they're in the process over the next three months of transfering everyone over to "Plesk".

So, they set me up with a new Plesk account, while keeping the old one in place, so that I could move/transfer my files to the Plesk account.

When I went to Plesk, I realized things are not the same:

1) In my Control Panel / C-Panel, I had a unique IP URL Address - [url]

2) In Plesk, it seems there's a set IP URL Address - [url] - that everyone shares.

3) I was told that in Plesk, many people use that IP URL address and that I'm supposed to place my files into the "httpdocs" folder.

Appearently, this is a system of shared hosting whereby many people have the same IP URL address (different from what I had before) and it recognizes each account by the login or something, so the "httpdocs" folder would identify my domain.

I was then told that in Plesk, I must have my domain affixed to the Plesk account.

In other words, I can no longer do what I was doing before, having my domain separated in another location and using URL forwarding from an outside nameserver.

--------------------------

So, my original question is what's the difference between Plesk vs. C-Panel/Control Panel?

Perhaps I answered most of it above.

Is it correct that I can't do things the way I've been doing them so far if that's the case?

It might be that Plesk is not for me and I may need to find a host that gives me my own unique IP URL Address. However, I was informed that not many companies are doing that as most are switching over to Plesk.

In addition, Hostik does not offer multiple domains.

In response to this thread, David recommended I try synhosting.com

synhosting.com has "Multiple Websites". I assume this means mulitiple domains. Correct?

What's my best option at this point?

1) Find a host that has C-Panel / Control Panel (if any there are)?

2) Use a service such as synhosting.com and move all my domains over to them?

3) If I do use synhosting.com, am I required to move my domains over to their nameservers?

4) I have my MX Mail records pointing to Fastmail.fm for my email virtual domains. Would I still be able to do this if my domain is dedicated to a webhost and opt not to use their email feature?

5) Should I get rid of this old-school thought of using my web host as "file storage" and stop this practice of using URL forwarding and cloaking?

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Plesk 12.x / Linux :: How To Get Content From Hacker 9.5 To 12.0

Nov 1, 2014

my VPS hosted by Strato was hacked and seems to be part of a botnet now. Until now I thought that the automatic backups of the provider would be enough and I did no separate backups using pleskbackup. Unfortunately the hacker attack was earlier than my oldest backup.

Now I want to move the complete server content including the configuration of approx. 10 domains to a new one. Therefore I want to make a backup of the plesk 9.5 server using pleskbackup to import it on the new server running plesk 12.I can access the old server in recovery mode only, which means, that a recovery system runs with the content of the old server mounted under /repair. Is there a possibility to tell pleskbackup, that the content to backup is mounted under /repair? Otherwise it seems, that I have to move the content manually...(I tried starting the old server in normal mode, but it immediately starts doing evil things, so this doesn't seem a good option...)

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Plesk 12.x / Windows :: Move Only Email Content From Different Domains

Oct 1, 2014

I need move "Manual Move" all the email content from different domains.

For example i have the domain:

xxx3.com

with the emails:

info@xxx3.com
sales@xxx3.com
network@xxx3.com

I like know how i can move the email content from every email from one Panel to another Panel without the Transfer Manager. Because the account is created on the other server with different configurations, but i need backup only the old email.

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Plesk 11.x / Linux :: Couldn't Find War Content In Server

May 15, 2014

I cannot find my files after deploy war files..

I need to create a directory after unpacking war file process..

I need to know where is my files in server..

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Plesk 12.x / Linux :: Customer Welcome Email

Mar 26, 2015

How can I get access to configure and resend the welcome email that goes out to new customers/domains?

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Plesk 11.x / Windows :: Adding New Customer - Authorization?

Jun 13, 2014

I use Plesk 11.5.3 and have a problem with adding new customer. When i have add a new customer and type the domain in my browser, I have to authorisize, but I haven't set up a protect folder know. What's wrong with my plesk? I think this is a permission problem with IIS. 

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Plesk 12.x / Linux :: Cannot Transfer Subscription To Another Customer

Jun 1, 2015

I am trying to transfer a subscription to another customer but it fails with this error message...

this subscription requires more resources than can be provided by the new owner's provider

I can't find any limits for a customer so I don't know why it won't transfer. This is plesk 12.

Is there a limit somewhere as to how many subscriptions a customer can have?

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Plesk 12.x / Windows :: Enabling Iis-app-pool For Customer Through API

Mar 20, 2015

We are trying to enable the dedicated IIS pool for some customers through the RPC API (Plesk 12, Win2k12R2) but couldn't find a way to. I understand we can do it through CLI with "client_pref.exe --set-iis-app-pool-settings <login_name> -iis-app-pool-turned-on true", and also through web interface, but is it possible via API? it would be really easier and cleaner.

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Plesk 12.x / Linux :: Cannot Move Customer To Another Reseller

Apr 8, 2015

unfortunately I can not move a customer to another reseller, because of this error:

"Einige der ausgewählten Kunden wurden nicht zu **** **** verschoben. Der ausgewählte Reseller besitzt nicht die Berechtigung 'Verwaltung der DNS-Zonen', aber einige der Kunden besitzen sie."

which means "Some of the selected customers could not be moved to **** ***. The selected reseller does not have permission to configure DNS-Zones, but some of the customers do."Well, the customer does not have this permission, because no DNS-service is installed on the server.If I check the customer's permissions there is no point "DNS configuration" or something like that.

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How To Customize Server Busy Message

Apr 27, 2009

I've VPS, I want to cutomize server busy message.

what i should do to cutomize this page?

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Providers Which Let You Customize WHOIS IP Info

Apr 5, 2009

I forget the technical term for this. But I wish to be able to change the abuse email upon IP lookup to ensure abuse gets dealt with as swiftly as possible. There will be obvious trust issues involved however. Do any providers offer this?

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Plesk 11.x / Linux :: APS Catalog Error - Unable To Parse ATOM Content

Jan 23, 2014

I am getting the following error in Plesk, on the Applications page:

"APS Catalog error: Unable to parse the ATOM content. DOMDocument::loadXML(): Opening and ending tag mismatch: hr line 5 and body in Entity, line: 6"

Clearing cache (as advised here: [URL] ....) - does not work, unfortunately.

As I noticed, the error started to occur right after Plesk was updated to v11.5.30_build115130819.13

Found this error in files:

/opt/psa/var/cache# vi d3b08b981b493e5687c45518970bc225-1024-0.cache
a:3:{s:3:"url";s:108:"http://catalog.marketplace.parallels.com/all-app.atom?obsolete=hide&pageSize=999999&order=%2Bname%2C-version";s:4:"time";i:1390479055;s:7:"content";s:166:"<html>

[Code] ....

In my browser, the API catalog URL gives the same "502 Bad Gateway" error: [URL] ....

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Plesk 12.x / Linux :: Content-length Limit When Uploading Large Files

Jun 18, 2015

Domain has PHP Settings in Plesk set to 2G and I get this error when uploading a 48MB file using Wordpress. I assume I need ot modify this manually in conf file somewhere to allow uploading large files?

Requested content-length of 48443338 is larger than the configured limit of 10240000..

mod_fcgid: error reading data, FastCGI server closed connection...

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Plesk 12.x / Windows :: Unable To Backup Server Site Builder Content

Jun 27, 2014

When making backup, I get this error:

Warning: server "server"
Unable to backup server Site Builder content[Error in execute ''"C:Program Files (x86)ParallelsPlesksbutilsbru.php" --backup --log=stdout --target=server_settings --file="C:Program Files (x86)ParallelsPleskPrivateTemp mp34720.tmp"':
# Error: Cannot execute query to database. #

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Plesk 12.x / Windows :: Change Customer Name CNAME Through Batch

Nov 2, 2014

I am trying to change the cname through a batch.. It is successfully done for English language but I want to use Arabic language. When I am using Arabic it appear like this "????".

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