Plesk Automation :: Error While Installing Automation During (Getting SELinux) Step

Jul 5, 2013

I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:

Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''

[Code] ....

I have tried running the installation on a different server and the same issue came up...

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Plesk Automation :: Failure To Install Automation On Centos 6.5

Apr 4, 2015

I am installing plesk automation on centos 6.5 using this command on a fresh system

./ppa_installer --password some_password --admin_email some_email

and get the following error.

[LOGTEE]: Error Downloading Packages:
[LOGTEE]:
[LOGTEE]: libuuid-2.17.2-12.18.el6.i686: failure: Packages/libuuid-2.17.2-12.18.el6.i686.rpm from base: [Errno 256] No more mirrors to try.

Looks like some lib is not found in the mirrors.

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Plesk Automation :: Automation Installer Breaks Yum In CentOS 6.6

Jan 29, 2015

On a clean install of CentOS 6.6 (Final) I did the following:

1. updated the /etc/hosts file to point my ip to the hostname

2. Open the ports in the iptables file.

3. ran the ppa_installer per the instructions on [URL] ....

The ppa_installer log says installed Successfully. However the following occurs:

1. Cannot browse to the url:8443, or any of the other variations (8080, 8880, https/http)

2. Yum installer is now broken (I replicated this twice). Yum will not run at all with the following error:

There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/libcurl.so.4: file too short

Please install a package which provides this module, or verify that the module is installed correctly.It's possible that the above module doesn't match the

current version of Python, which is:
2.6.6 (r266:84292, Jan 22 2014, 09:42:36)
[GCC 4.4.7 20120313 (Red Hat 4.4.7-4)]

I am now going to try Cent OS 6.4.. will report back.

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Plesk Automation :: Bug Report - Wget Missing When Installing A New (backup) Node

Apr 1, 2014

I brought up a basic centos 6.5 install in desire to add it to my ppa cluster.

The ppa installation task failed because wget was missing on the new node. The error message made it easy to fix (yum install wget) but thought I'd report it so that your pre-req scripts can check and install it for future users.

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Plesk Automation :: Error During PPA Installation On Server

Feb 12, 2014

I'm trying to install PPA on a server, but I'm getting an error during installation:

[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-6-x86_64
[INFO]: Getting SELinux state...

[Code] ....

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Plesk Automation :: Horde Error On MSIE11

Apr 9, 2014

Customers using MSIE 11 are getting warnings that they are using version < 8 - and limited functionality - how can we fix this ASAP?

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Plesk Automation :: Install Mediawiki / Applications Tab Error

Apr 28, 2014

I have to install mediawiki application on a client website, but during installations process occur this problem, PPA version is 11.1 :

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Plesk Automation :: Communication Error - SSH Auth Via Password Failed

Mar 3, 2015

I attached a service node to PPA using public key by following [URL] ....

But when I check tasks, Configure PA agent on node 'ip-10-0-0-24' fails with message: SSH communication error: SSH auth via password failed

I correctly configured ssh by pub keys. I can SSH into service node with ip 10.0.0.2 from PPA management node without any issue.

Licence: PPA.03119864.0000

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Plesk Automation :: After PPA Migration - Outgoing SMTP Submission Port Error

Aug 29, 2013

After migrating our existing client base from legacy Plesk 9.x servers and Expand to PPA, clients phoned in with mail sending problems. These clients are using submission port 587 because their ISPs intercept port 25.

Existing client, Outlook error message:

"None of the authentication methods supported by this client are supported by your server"

Testing with Thunderbird, error message:

"An error occurred while sending mail. The mail server responded: 5.7.0 Must issue a STARTTLS command first. Please verify that your email address is correct in your Mail preferences and try again."

It seems a "fresh" PPA requires STARTTLS on e-mail clients. It is furthermore confirmed that Thunderbird detects the e-mail server settings as dependant on TLS.

The problem is that TLS doesn't seem to work properly by default.

In order to preserve our existing customer base, we follow: [URL] ....

Bottom line, in your /etc/postfix/master.cf, change the line that says "submission" from this:

submission inet n – - – - smtpd -o smtpd_enforce_tls=yes -o smtpd_tls_security_level=encyrpt -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticate d,reject -o smtpd_sender_restrictions= -o smtpd_proxy_filter=127.$

to this:
submission inet n – - – - smtpd -o smtpd_enforce_tls=no -o smtpd_tls_security_level=may -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticate d,reject -o smtpd_sender_restrictions= -o smtpd_proxy_filter=127.$

then do:
/etc/init.d/postfix reload

This is just a quick fix to get you going and stop the phones from ringing. Ideally we would like to re-enable TLS and have information as to why it is not working.

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Plesk Automation :: Error Using PPA Migration Tools - No Handlers Could Be Found For Logger

Sep 3, 2014

We are in the middle of a huge migration from Expand to PPA using the migrations tool provided by Parallels. But since a few days, we constantly receive the message

Code: No handlers could be found for logger "parallels"

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Plesk Automation :: Error SMTP 550 - User Unknown In Virtual Mailbox Table

Nov 7, 2014

I have a problem with my Parallels Plesk Panel (v 11.5.30) in CentOS 6.4.

When I try to send an email by RoundCube to an other email address with the same domain (that is hosted in my server) i get this error:

Error SMTP (550): ... "xxxxxx@mydomain.com" (5.1.1 <xxxxxx@mydomain.com>: Recipient address rejected: User unknown in virtual mailbox table)

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Apache :: 2.4.2 (Win64) Cgi Automation Error

May 13, 2012

I am trying to setup Apache 2.4.2 (Win64) mod_fcgid/2.3.7 OpenSSL/1.01.1a on Windows 2008R2 64bit. My cgi bin alias is set properly and was working with with Apache 2.4.2 (Win32) on the same machine. However, when running my VB6 cgi programs in Apache 2.4.2 (Win64), they crash with an automation error. There are NO erros in the Apache log files.

The only hint I may have is the following...

I tested the same cgi programs under IIS7 on the same Windows 2008R2 64bit machine. I got the same automation error at first. I found that I had to change the CGI setting "Impersonate User" to false and then the programs worked fine in IIS7. I cannot find this kind of setting in Apache64 configs. Not that it is the answer, but maybe.

By the way, my php running as fast cgi in Apache64 is working fine. It is the cgi that seems to be the problem.

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Plesk Automation :: Can't Add New Domain To PPA

May 26, 2015

I have recently deployed PPA with on nodes with hostnames on the serverroom.net.au domain, so management.serverroom.net.au, mail.serverroom.net.au etc. The DNS is currently hosted on a plesk server which will soon be migrated to PPA.

When I add the serverroom.net.au domain to PPA, I it fails at the sync task with an error saying that there are no A or AAA records for ns1.serverroom.net.au, even when these records exist in the external DNS. The same error occurs when I try to add the domain as a dns entry and switch to internal...

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Plesk Automation :: PPA - IIS / DSN Support?

Feb 26, 2014

i have installed a Win2008R2 server with IIS and Coldfusion. I want to allow customer to set DSN, i know that older "Plesk Panel" versions that can do but i missing this now in PPA in the customer view. In the subscription is OBDC and Coldfusion connections allowed and unlimited. Must i do anything to activate this ?

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Plesk Automation :: Plug VPS Into PPA DNS Servers

May 5, 2014

We operate many Plesk VPS servers in a virtual environment for our customers and would really like the ability to allow Plesk VPS servers to switch to using our PPA DNS servers instead of having to have multiple ips on each VPS to run their own name servers. Not to mention the added nuisance of each customer having to register name servers and glue records.

We looked at adding the Plesk servers as nodes to our PPA cluster but the license jump and loss of Nginx is completely prohibitive. Is this possible?

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Plesk Automation :: How To Merge Two Subscriptions

May 5, 2014

How do I merge two subscriptions - ie, move domainB.com into the subscription of domainA.com?

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Plesk Automation :: Incorrect FTP Username Via API

Feb 12, 2014

I try to migrate FTP accounts from our old hosting panel to Plesk CP using plesk API, but I get following error message:

Code: You specified incorrect username.

The problem propably is, that the username (1234_ftpuserexample) stats with digits.

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Plesk Automation :: Apply DNS Template

Feb 3, 2015

I try to apply my dns template to all dns but it can't work.

I try on the interface and on the command line.

/usr/local/psa/bin/dns --reset [domain_name] -ip [ip]

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Plesk Automation :: Don't Autorespond To Spam

Jun 19, 2015

Is it somehow possible to disable autoresponders for spam mails? Many spam mails are sent under false addresses and will produce MAILER DEAEMON messages if the autoresponder trys to reply to them.

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Plesk Automation :: Expand To PPA Migration

Mar 5, 2014

We currently have Plesk Expand 2.3.2 with 3 Linux servers, 1 Windows server, a SmarterMail server and 2 DNS servers that we are looking to migrate to PPA 11.5. I have the PPA working okay and am trying to test out a migration on just one domain from one of the Linux servers. When I run the preliminary check I keep getting this error:

Error: Mail content transfer from Qmail/Postfix to SmarterMail mail service is not supported.

Assign this subscription to a service template which offers Postfix mail service. We aren't using Qmail or Postfix for user mailboxes in the Expand or PPA systems, only the SmarterMail. I've tried the work around listed here: [URL] .... but that didn't work.

Am I still going to have to assign Postfix to my Service Templates in PPA even if we're not planning on using it for mailboxes?

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Plesk Automation :: PPA Not Deleting Old Backups

Jul 27, 2013

I have all my client hosting accounts set up to do backups daily but only keep two backups.

There is a problem as PPA is not deleting old backups and simply creates more and more backups until the backup server eventually runs out of space.

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Plesk Automation :: AWS And PPA Node Setup?

Sep 4, 2014

Any workaround for AWS and adding nodes for PPA. Since the AWS instances use key pairs for root access you can't ssh as root with a password.

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Plesk Automation :: Order Webspaces By Name Rather Than ID?

May 12, 2014

Some of our clients have alot of webspaces (resellers that migrated from Expand) and having to order the list of webspaces each time they want to move to another domain is causing them some hassle. Is there a way to set the webspaces to order by name by default?

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Plesk Automation :: Nginx On Web Nodes?

May 26, 2014

Is here any way to get nginx running on the web nodes and be able to manage it from the CP like standalone Plesk servers?

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Plesk Automation :: DNS TTL Set Incorrectly To Min TTL For All Records?

Apr 11, 2015

I just noticed that in our first zone, every record has a TTL of 900. All three nameservers in our system are handing out the same incorrect TTLs (easily visible via AXFR, and expected since two are slaves). Operations > Customers > Customer > Domains > domain shows every record in this zone has a TTL of 42300. The DNS resource's Activation Parameters and zone's SOA are set as follows:

Refresh 43200
Retry 600
Expire 2419200
Min TTL 900
Default TTL 43200 (for the resource; not editable for the zone)

PPA seems to be silently using the Min TTL to override the zone records that it shows with the desired TTL on screen. Changing the Min TTL in the SOA for a zone changes the TTL of all records.

This zone has both template-generated and manual records.

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Plesk Automation :: Sites Getting Disabled

Dec 15, 2014

We are having an issue with websites randomly getting disabled within our PPA system. There doesn't seem to be any reason why they are getting disabled. Our PPA is not tied to a billing system that would make them shut off. Turning them back on works fine but it shouldn't be just shutting them off.

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Plesk Automation :: Cannot Add New Service Node

May 16, 2014

We are trying to add new service node but when we are trying to finish procedure we receive error: The usage of the resource "IP addresses" for subscription with ID "1" exceeds the value of "0".

We do not have a such subscription using ID "1". As I can see this is the ID in database for "Parallels Automation License Key", but it has unlimited license key and have already two nodes attached.

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Plesk Automation :: Rebooting A Node In PPA?

Jun 4, 2014

Are there any special practices to reboot a node in PPA?

So far a simple "shutdown -r now" hasn't broken anything but I want to make sure PPA doesn't make assumptions about the nodes being up at any point. (both management and service)...

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Plesk Automation :: How To Update PPA To Show 5.4.x Rather Than 5.3.3

Dec 13, 2013

1) I've used yum to upgrade php on a linux from 5.3.3 to 5.4.21, how do i update PPA to show 5.4.x rather than 5.3.3 (ideally it should read the server on scheduled task to get version number)

2) On Windows VMs it installed PHP 4, PHP 5.2, 5.3, 5.4. How do i a) remove PHP 4 option.

3) How do I specify which should be the default PHP Version.

I am using PPA 11.5

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Plesk Automation :: Migrating From IIS Environment

May 28, 2014

The migration tool allows only migration from other Parallels environments. What is the best way to migrate from an IIS environment. I'm assuming the API can be used to simply create webspace subscriptions and set the resource limits, right?

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Plesk Automation :: Does HTTPS On Windows Require SNI

Apr 17, 2015

Does HTTPS on a Windows site require SNI like it apparently does on Linux nodes? If it does, I've been avoiding moving a site to an existing server that only has one IP, so I may as well move it there instead of setting up a Windows node in PPA.

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