We are looking for a solution to support multible IP's for different domains in one subscription/cusomer Account. Current, we have 4 IP's as shared. the Customer can choose under "Web Hosting Access" , which IP he wants to use.
This setting effect all domains in his Account. So it is not possible to set domain1.tld to e.g. IP 1.1.1.1 and domain2.tld e.g. to 2.2.2.2
We like to offer the cusomers one cusomer account with multible IP's
From 1 week until now I got 4 spam attacks. The attacker is the same, because the emails sent are iqual.
The technique is also the same, they use an email account (compromissed password) and send emails through smtp server.
When I detect the attack, i do:
1. identify the compromised account 2. Change password from the compromised account 3. Stop qmail 4. Clear queue with qmail-remove 5. Start qmail
The problem is that they already used 4 diferent domains since the first attack. So, here is my problem, how do they discover the passwords?! How can I solve this problem? I have hundreds of emails accounts and can't change it all.
I am having a Plesk server and when I scanned it with tools like OpenVas, It detected the following vulnerabilities with CVE acronym. As the corresponding ports and services are being controlled by Plesk, I require to patch it.URL....As you can see this vulnerability has been hit on port 106. I checked the Plesk server and found the port 106 being used by service "poppassd". This was nothing I installed and came along with the Plesk installation. Hence just wanted to make sure whether it has a patch from Parallels. As per my investigation this service is used for changing mailbox passwords and I am currently using Roundcube client. How to patch this vulnerability.
As per the solution in pic, the vulnerability "SMTP antivirus scanner DoS" can be resolved by upgrading or installing anti virus for Plesk mail server. I am ready to buy Dr.Web or Kaspersky from Parallels. But wanted to make sure whether any of the above antivirus can resolve the vulnerability.
We use our own backoffice for remote logins. Passwords for panel login are encrypted. Is it possible to remove the option for customers to change their password for panel login so they will stay in sync with our own backoffice?
If it's not possible, is there a way to decrypt the panel login passwords, like there is for the admin-password (/usr/local/psa/bin/admin --show-password)?
I need to be able to access email passwords in plain text (not encrypted). I'm running with updates so as to not force encryption, which I'm told is a one-way deal. I'm going to have to go to new hardware soon, as I'm finding the hardware starting to fail.
I understand the "mail_auth_view" utility shows the passwords, and was wondering if it will decrypt them for you?
If not, how can I keep the behavior of non-encrypted email passwords so that the customer administrators still have access to them for their users? I know a new install forces encryption, which is why I can't do that. How can I preserve the non-encrypted passwords and move to new hardware? This seems to be a deal breaker for my customers.
How can i reset the owner state of the files in file manager. right now some files have the ROOT as owner. I know with DirectAdmin there is a Reset owner feature. But this is cant find in Plesk.
How do you reset the outgoing mail limits report?I have been doing some testing and I don't want the report to show that some of my domains are over their limits.
run a command on /var/git to set rights and onwer without being cautious enough.I have run chown git:git .* -R which did not only run direction downwards the tree but upwards as well :-(
Any way to reset permissions and ownership for the directories back to standard?I tried /usr/local/psa/bin/repair already. Did lot of the fixes, but not all is in line yet.
[Mon Mar 23 20:53:14 2015] [warn] [client xxx.xxx.xxx.xxx] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server [Mon Mar 23 20:53:14 2015] [error] [client xxx.xxx.xxx.xxx] Premature end of script headers: index.php
unfortunately I can not move a customer to another reseller, because of this error:
"Einige der ausgewählten Kunden wurden nicht zu **** **** verschoben. Der ausgewählte Reseller besitzt nicht die Berechtigung 'Verwaltung der DNS-Zonen', aber einige der Kunden besitzen sie."
which means "Some of the selected customers could not be moved to **** ***. The selected reseller does not have permission to configure DNS-Zones, but some of the customers do."Well, the customer does not have this permission, because no DNS-service is installed on the server.If I check the customer's permissions there is no point "DNS configuration" or something like that.
Not sure if all notifications are working or not but I do know that when I create a new customer with a new subscription no notification is received. I have tested with several email addresses.
For some reason one of my customers email accounts seems to have been hacked. My admin account continues to say that the customer has reach over the 30 emails per hour limit. This is the email error:
following customers' domains, mailboxes and subscriptions are reached their limits for outgoing emails for the period:>From Dec/13/2014 05:47. To Dec/ 13/ 2014 06:47
Subscriptions customerdomain.com, the limit is 100 messages per hour 336 attempt(s) to exceed limits from Dec/13/2014 04:31 to Dec/13/2014 05:47
So far it has sent over 5,000 attempted in the past few hours. The customer used gmail to send from domain before, so I've changed their gmail email password. I've also changed the main email password, and the plesk username and password login for the customer. It still continues
I have just moved away from Kloxo Hosting, and I am a bit confused as to how I go about setting Client domains to use the (Already Registered) Nameserver Records I have created on the server.
You see, when I create a customer, the template adds the domain with it's own nameservers, ex: (ns.customerdomain.com -> 0.0.0.0) I don't want this to be the case.
What I would like to achieve, is for all my client's to have their NS records pointing at the NS records I already have registered on the server.
The reason for this is, when I submit the registration document to my local registrar, I have to specify the nameserver address for the domain, however, I only have 2 IP's on the server. I cannot glue every customer's domain FQDN to an IP.
I am facing the following issue: Web Presence Builder icon is missing from Customer Control Panel.
I tried to apply the following solution from the knowledge base: [URL] ...., however I ended at step 2, because there is no "Sites published with Web Presence Builder" parameter in any of my Service Plans.
I am running plesk Panel 11.5.30 instead of 10.x. and step 1 tells me the parameter "Sites published with Web Presence Builder" equals 10.
How can a customer (or admin, for that matter) reset or recover a lost password to the control panel? We don't see an option for this in the current version of PPA.
I am trying to change color of directories. I can do that for root by editing .bashrc under /root. How can I do that for other users created under parallels? Their home directories are /var/www/vhosts/domain.com Using root account, I created .bashrc under those directory and chown to the user. But colors are not changing. I also adding the color in /etc/bashrc system wide file and it does not work either.
I am having trouble with setting up an email account to set up the email I go to Mail > Create Email Address > and enter email address (info@example.com) and check the "access to control panel" and create a password and also check "mailbox" .
But in the email client, when I go to use SMTP and I enter the following info:
- SMTP Server: example.com - username: info@example.com - password: password I created above - port 25 - user TLS
I get this error: Your other email provider is responding too slowly. Please try again later, or contact the administrator of your other domain for further information.