Plesk 12.x / Linux :: Reset All Customer Account Passwords?

Jan 4, 2015

Came across an answer within google, but wanted to make sure I have an updated tutorial to prevent crashing the mysql and or server as others did.

How can we reset all customer account passwords at once, whether it be a preset one and or random?

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Plesk 12.x / Linux :: Multiple IP Address Per Domain In Subscription / Customer Account

Sep 13, 2014

We are looking for a solution to support multible IP's for different domains in one subscription/cusomer Account. Current, we have 4 IP's as shared. the Customer can choose under "Web Hosting Access" , which IP he wants to use.

This setting effect all domains in his Account. So it is not possible to set domain1.tld to e.g. IP 1.1.1.1 and domain2.tld e.g. to 2.2.2.2

We like to offer the cusomers one cusomer account with multible IP's

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Plesk 11.x / Linux :: Spam Attack - Passwords Discovered

May 28, 2014

I'm getting a big problem on my server.

From 1 week until now I got 4 spam attacks. The attacker is the same, because the emails sent are iqual.

The technique is also the same, they use an email account (compromissed password) and send emails through smtp server.

When I detect the attack, i do:

1. identify the compromised account
2. Change password from the compromised account
3. Stop qmail
4. Clear queue with qmail-remove
5. Start qmail

The problem is that they already used 4 diferent domains since the first attack. So, here is my problem, how do they discover the passwords?! How can I solve this problem? I have hundreds of emails accounts and can't change it all.

CentOS release 5.10 (Final)
Plesk 11.0.9 

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Plesk 11.x / Linux :: Two Passwords For Admin In Control Panel?

Nov 14, 2014

Why can i login with two different passwords for the user admin in plesk control panel?

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Plesk 11.x / Linux :: Service Is Used For Changing Mailbox Passwords

Feb 20, 2015

I am having a Plesk server and when I scanned it with tools like OpenVas, It detected the following vulnerabilities with CVE acronym. As the corresponding ports and services are being controlled by Plesk, I require to patch it.URL....As you can see this vulnerability has been hit on port 106. I checked the Plesk server and found the port 106 being used by service "poppassd". This was nothing I installed and came along with the Plesk installation. Hence just wanted to make sure whether it has a patch from Parallels. As per my investigation this service is used for changing mailbox passwords and I am currently using Roundcube client. How to patch this vulnerability.

As per the solution in pic, the vulnerability "SMTP antivirus scanner DoS" can be resolved by upgrading or installing anti virus for Plesk mail server. I am ready to buy Dr.Web or Kaspersky from Parallels. But wanted to make sure whether any of the above antivirus can resolve the vulnerability.

cat /usr/local/psa/version
11.0.9 CentOS 6 110120608.16

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Plesk 11.x / Linux :: Disallow Changing Passwords Panel Login

Nov 4, 2014

We use our own backoffice for remote logins. Passwords for panel login are encrypted. Is it possible to remove the option for customers to change their password for panel login so they will stay in sync with our own backoffice?

If it's not possible, is there a way to decrypt the panel login passwords, like there is for the admin-password (/usr/local/psa/bin/admin --show-password)?

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Plesk 12.x / Linux :: Access Email Passwords In Plain Text (not Encrypted)

Jun 17, 2015

I need to be able to access email passwords in plain text (not encrypted). I'm running with updates so as to not force encryption, which I'm told is a one-way deal. I'm going to have to go to new hardware soon, as I'm finding the hardware starting to fail.

I understand the "mail_auth_view" utility shows the passwords, and was wondering if it will decrypt them for you?

If not, how can I keep the behavior of non-encrypted email passwords so that the customer administrators still have access to them for their users? I know a new install forces encryption, which is why I can't do that. How can I preserve the non-encrypted passwords and move to new hardware? This seems to be a deal breaker for my customers.

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Plesk 12.x / Linux :: Reset Postfix Configuration?

Apr 23, 2015

Reset postfix configuration in plesk 12? I have some misconfiguration on smtp banner and hostname so I prefer to reset all.

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Plesk 12.x / Linux :: Reset Owner File Manager

Jan 13, 2015

CentOS 7 64bit + Plesk 12

How can i reset the owner state of the files in file manager. right now some files have the ROOT as owner. I know with DirectAdmin there is a Reset owner feature. But this is cant find in Plesk.

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Plesk 12.x / Linux :: Reset Outgoing Mail Limits Report

Jul 27, 2014

How do you reset the outgoing mail limits report?I have been doing some testing and I don't want the report to show that some of my domains are over their limits.

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Plesk 12.x / Linux :: Way To Reset Permissions And Ownership For Directories Back To Standard?

Oct 13, 2014

run a command on /var/git to set rights and onwer without being cautious enough.I have run chown git:git .* -R which did not only run direction downwards the tree but upwards as well :-(

Any way to reset permissions and ownership for the directories back to standard?I tried /usr/local/psa/bin/repair already. Did lot of the fixes, but not all is in line yet.

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Plesk 12.x / Linux :: Connection Reset By Peer - Error Reading Data From FastCGI Server

Mar 23, 2015

I have this error.

Code:

[Mon Mar 23 20:53:14 2015] [warn] [client xxx.xxx.xxx.xxx] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server
[Mon Mar 23 20:53:14 2015] [error] [client xxx.xxx.xxx.xxx] Premature end of script headers: index.php

My VPS

OSDebian 7.8
Plesk version12.0.18 Update #38

Code:

<IfModule mod_fcgid.c>
<IfModule !mod_fastcgi.c>
AddHandler fcgid-script fcg fcgi fpl

[Code] .....

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Plesk 12.x / Linux :: Customer Welcome Email

Mar 26, 2015

How can I get access to configure and resend the welcome email that goes out to new customers/domains?

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Plesk 12.x / Linux :: Cannot Transfer Subscription To Another Customer

Jun 1, 2015

I am trying to transfer a subscription to another customer but it fails with this error message...

this subscription requires more resources than can be provided by the new owner's provider

I can't find any limits for a customer so I don't know why it won't transfer. This is plesk 12.

Is there a limit somewhere as to how many subscriptions a customer can have?

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Plesk 12.x / Linux :: Cannot Move Customer To Another Reseller

Apr 8, 2015

unfortunately I can not move a customer to another reseller, because of this error:

"Einige der ausgewählten Kunden wurden nicht zu **** **** verschoben. Der ausgewählte Reseller besitzt nicht die Berechtigung 'Verwaltung der DNS-Zonen', aber einige der Kunden besitzen sie."

which means "Some of the selected customers could not be moved to **** ***. The selected reseller does not have permission to configure DNS-Zones, but some of the customers do."Well, the customer does not have this permission, because no DNS-service is installed on the server.If I check the customer's permissions there is no point "DNS configuration" or something like that.

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Plesk 12.x / Linux :: Creating New Customer With New Subscription - No Notification Received

Jul 26, 2014

Not sure if all notifications are working or not but I do know that when I create a new customer with a new subscription no notification is received. I have tested with several email addresses.

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Plesk 11.x / Linux :: Sending Mails To Customer Upon Domain Creation

Jun 5, 2014

I use whmcs to bill my cusotmers. when a account is created, plesk sends mail from admin email and name to customer as below,

A new domain name has been created.
Domain name: xxx.xxx
Domain name owner: xxxx xxxxx
IP address associated with the domain name: xxx.xxx.xxx.xxx

How can I disable it ? it ends up in spam and I just don't want customers to receive it.

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Plesk 11.x / Linux :: Internal Error On Customer / Domain And Subscriptions Page

Apr 9, 2015

Getting this error on the customer, domain and subscriptions pages on Plesk 11.5 update 5.

Running CentOS 5.9

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Plesk 12.x / Linux :: Customer Email Hacked / Exceeded Limits Warning

Dec 13, 2014

For some reason one of my customers email accounts seems to have been hacked. My admin account continues to say that the customer has reach over the 30 emails per hour limit. This is the email error:

following customers' domains, mailboxes and subscriptions are reached their limits for outgoing emails for the period:>From Dec/13/2014 05:47. To Dec/ 13/ 2014 06:47

Subscriptions
customerdomain.com, the limit is 100 messages per hour
336 attempt(s) to exceed limits from Dec/13/2014 04:31 to Dec/13/2014 05:47

So far it has sent over 5,000 attempted in the past few hours. The customer used gmail to send from domain before, so I've changed their gmail email password. I've also changed the main email password, and the plesk username and password login for the customer. It still continues

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Plesk 11.x / Linux :: Configure Customer DNS Settings To Use Server Main NS Records?

Jun 4, 2014

I have just moved away from Kloxo Hosting, and I am a bit confused as to how I go about setting Client domains to use the (Already Registered) Nameserver Records I have created on the server.

You see, when I create a customer, the template adds the domain with it's own nameservers, ex: (ns.customerdomain.com -> 0.0.0.0) I don't want this to be the case.

What I would like to achieve, is for all my client's to have their NS records pointing at the NS records I already have registered on the server.

The reason for this is, when I submit the registration document to my local registrar, I have to specify the nameserver address for the domain, however, I only have 2 IP's on the server. I cannot glue every customer's domain FQDN to an IP.

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Plesk 11.x / Linux :: Web Presence Builder Icon Is Missing From Customer Control Panel

Feb 23, 2014

I am facing the following issue: Web Presence Builder icon is missing from Customer Control Panel.

I tried to apply the following solution from the knowledge base: [URL] ...., however I ended at step 2, because there is no "Sites published with Web Presence Builder" parameter in any of my Service Plans.

I am running plesk Panel 11.5.30 instead of 10.x. and step 1 tells me the parameter "Sites published with Web Presence Builder" equals 10.

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Plesk Automation :: Password Reset / Recovery

Mar 19, 2014

How can a customer (or admin, for that matter) reset or recover a lost password to the control panel? We don't see an option for this in the current version of PPA.

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Plesk 12.x / Windows :: Connection Was Reset For Redirect

Jun 7, 2015

I install wordPress and cant login to admin with this Address:

mydomain.com/wordpress_9/wp-login.php?redirect_to=http%3A%2F%2Fmydomain.com%2Fwordpress_9%2Fwp-admin%2F&reauth=1

And can't load

Show this error: The connection was reset

if i try this address can login > mydomain.com/wordpress_9/wp-login.php

I installed Plesk 12 on the Windows server 2012...

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Plesk 12.x / Linux :: FTP Account - Username Template

Feb 7, 2015

I am now encountered the problem, in which a user wanted to create an FTP account that is already in use by another user.

Is there a kind of template / mask in which you can optionally specify the user name style.

If the user is set up, but it creates the system user name, you could not let this might Automatically set before that?

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Plesk 11.x / Linux :: Bashrc For Non-root Account?

Aug 30, 2014

I am trying to change color of directories. I can do that for root by editing .bashrc under /root. How can I do that for other users created under parallels? Their home directories are /var/www/vhosts/domain.com Using root account, I created .bashrc under those directory and chown to the user. But colors are not changing. I also adding the color in /etc/bashrc system wide file and it does not work either.

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How Can I Transfer A Windows Plesk Account To Linux Server

Jan 16, 2009

I want to transfer an account from a windows server to my linux server.
How can I do that?

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Plesk 12.x / Linux :: Set Up Email Account - Getting Error When Using SMTP

Jun 25, 2015

I am having trouble with setting up an email account to set up the email I go to Mail > Create Email Address > and enter email address (info@example.com) and check the "access to control panel" and create a password and also check "mailbox" .

But in the email client, when I go to use SMTP and I enter the following info:

- SMTP Server: example.com
- username: info@example.com
- password: password I created above
- port 25
- user TLS

I get this error: Your other email provider is responding too slowly. Please try again later, or contact the administrator of your other domain for further information.

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