Plesk 12.x / Linux :: Creating New Customer With New Subscription - No Notification Received
Jul 26, 2014
Not sure if all notifications are working or not but I do know that when I create a new customer with a new subscription no notification is received. I have tested with several email addresses.
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Jun 1, 2015
I am trying to transfer a subscription to another customer but it fails with this error message...
this subscription requires more resources than can be provided by the new owner's provider
I can't find any limits for a customer so I don't know why it won't transfer. This is plesk 12.
Is there a limit somewhere as to how many subscriptions a customer can have?
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Jun 18, 2015
We get this same error on every subscription we create. It doesn't seem to affect anything but it's more of an annoyance than anything. It did it on plesk 11.5 and now with plesk 12.
[2015-06-18 08:35:13] ERR [util_exec] proc_close() failed
PHP Fatal error: Uncaught exception 'PleskUtilException' with message 'glmng failed: ' in /usr/local/psa/admin/plib/Service/Agent.php:243
Stack trace:
[Code] .....
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Dec 10, 2013
I have a problem with "502 Bad Gateway" errore when I'm trying to create a new subscription.
Here my logfile:
/var/log/sw-cp-server/error_log:
2013/12/10 12:47:03 [error] 11827#0: *100 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: XX.XXX.XX.XXX, server: , request: "POST /admin/subscription/create HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "xxxxxxxxxxxxx.xx:8443", referrer: "https://xxxxxxxxxxxxx.xx:8443/admin/subscription/create"Click to expand...
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Sep 13, 2014
We are looking for a solution to support multible IP's for different domains in one subscription/cusomer Account. Current, we have 4 IP's as shared. the Customer can choose under "Web Hosting Access" , which IP he wants to use.
This setting effect all domains in his Account. So it is not possible to set domain1.tld to e.g. IP 1.1.1.1 and domain2.tld e.g. to 2.2.2.2
We like to offer the cusomers one cusomer account with multible IP's
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Apr 13, 2014
I am new to Parallels software, more specifically Parallels Panels. I have installed a trial copy of the software on my Windows 2008 R2 SP1. This is a Dedicated machine with no other users on it. I presume installation of Panels was successful because I can log in and see the admin control panel. I created a customer with success. I am now trying to create a subscription using the default service plan. After entering all the appropriate info on the new subscription page and submitting it, a few moments later I receive the following error:
Error: Filename: ?C:Inetpubvhosts estyourwebhostingprosite.comhttpdocsweb.config
Error: The configuration section 'system.webServer/rewrite/rules' cannot be read because it is missing a section declaration In module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.AppHost
[Code] ....
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Feb 14, 2014
The issue is effectively that we created a subscription with the domain. Which has since been deleted. The domain now wants to be added to another subscription on the account.
The domain can be seen in both the PBAS and PPA domains and everything seems to point at the right subscriptions. I presume all this is right as we have other domains quite happily added to the subscription in a similar manner.
I'm not really wanting to rip out the entire domain from the system as we spent the morning putting in 132 records, due to a bizarre lack of bulk insertion tools.
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Dec 1, 2014
We can no longer create a working subscription
Microsoft Windows Server 2012 R2
12.0.18 Update #26
After the creation of a subscription, DNS does not work properly.
The last successful subcription was created Sept 26, 2014.
I thought something ontoward had happened at first so attempted to delete the subscription and re-create.
On attempting to delete the subscription the following error is given
Error: Some of the selected subscriptions were not removed.
Unable to remove domain: Error during domain.com removeZone: dnsmng failed: Unknown error 0x80131509 (COM Interop Error 80131509, Description: System.InvalidOperationException: Operation is not valid due to the current state of the object. at System.Management.ManagementObject.Delete(DeleteOptions options) at System.Management.ManagementObject.Delete() at WMIMsDNS.Provider.DeleteRecordsByType(String zone, String type) at WMIMsDNS.Provider.DeleteZone(String zone, UInt32& serial)) at removeZone ZoneName = 'domain.com'Click to expand...
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Dec 15, 2014
I maintain a server with a few domains. The server runs Plesk and Mailman. There are about 50 mailing lists with number of subscribers ranging from a couple people to a few hundred people. All work fine.
There is an additional list with around 2500 subscribers. Messages sent to this list are being received with nearly 500 identical "Received-SPF: pass" lines. Besides seeming odd, it's particularly problematic as some domains are bouncing the emails because the header is too large.
This behavior started after I upgraded from Plesk 11.x to 12.x.
The SPF lines look like this:
Received-SPF: pass (SERVER-HOSTNAME-HERE: localhost is always allowed.) client-ip=127.0.0.1; envelope-from=BOUNCE-LIST-ADDRESS-HERE; helo=SERVER-HOSTNAME-HERE;
Where SERVER-HOSTNAME-HERE is our hostname and BOUNCE-LIST-ADDRESS-HERE is the list's bounce address.
For what it's worth the server hostname and the domain of the list do not match.
This issue seems to be tied to the number of subscribers. We made a new list with a few subscribers and messages looked fine. We added the 2500 subscribers to the new list and then we saw the plentiful Received-SPF: pass entries.
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Mar 21, 2015
i have installed today Reverse Proxy Nginx on Plesk 12. After have activing Nginx, website show "no data received".
Nginx error.log:
PHP: no "ssl_certificate" is defined in server listening on SSL port while SSL handshaking-----conflicting server name
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Sep 5, 2014
I am reading the plesk documentation about "Tags Used in Notification Messages". URL....It says that one can use a <password> tag which will show the user's password ("user's password for authorization in Plesk").How can Plesk show a password? I would assume all passwords are saved as hashes and not as plain text?
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Aug 8, 2014
When i go to tools & setings -> notifications, i have this message:
Error: Unable to create notification: Unable to create Note object: Note: unable to select: no such row in the table.
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Jul 27, 2014
The premium antivirus when enabled it automatically sends notifications to both sender and server admin. I wish to disable the the notification to the sender and also only send a summary email weekly to the admin.
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Oct 27, 2014
I was wondering how to change the notification destination email for alerts sent by Plesk Health Monitor?
I tried to modify the XML configuration file with this at the beginning:
<Misc alarmsInterval="5">
<notificationEmail address="mydestinationemail@domain.com"/>
</Misc>
But it doesn't work.
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Jul 18, 2015
I want to send a notification (by an email to SMS gateway) when a specific email arrives. I see that Roundcube has a sieve filter option called "Send Notification" and it has three input boxes which have no tooltips and I am unable to find any documents telling me what to fill in those boxes.
The boxes are:
Method
Options
Message
The Message is obvious enough, but the other two?
For the method, I tried mailto:<me@myemailaddress.com>
I left the options blank, typed in a short message and tried to save the filter, but it gave me an error message "Unable to save filter - server error occurred". Annoyingly, it then wiped out what I had typed and started me with a blank rule again. I also tried without the < and > round the email address.
Any clues as to proper syntax and what the options are?
Also, is it necessary to have another action after the Send Notification action to file the email away somewhere, or will it just be left in the inbox anyway if the only action is the notification?
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Jun 24, 2014
Simple... new Plesk 12 includes this fancy feature to tell me which Wordpress plugins and themes need updating (because I obviously can't do this myself). But maybe I don't want to update some plugins (because they've been customized and changed)... how do I....
STOP Plesk 12 from sending me Wordpress update notification emails EVERY DAY!???? The auto-update is off... and EVERY day is sends me (and all of those clients) an ugly email about their Wordpress installations. How do I turn this OFF?
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Sep 24, 2014
Suddenly my plesk 11.5.30 #47 stops sending notification mails to Administrator email. What can I check to solve the problem.
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Jun 21, 2014
I need to sending health notification emails to another email.
I change admin : /usr/local/psa/bin/init_conf --update -email xxx@xxx.xx
Admin change, but health notification email not change.
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Jun 5, 2014
I understand it is not possible to move a domain to another subscription, or to create a new subscription with an existing domain name.The problem I have is I wish to use a different IP address for a domain within a single subscription. I need to do this to establish SSL cert on one of the domains.
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Jul 21, 2014
I have plesk 12.0.18 Update #9 Fresh installation. When i'm done with adding an subscription i get this error:
New configuration files for the Apache web server were not created due to the errors in configuration templates:
Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainVhost.php, error = Template_Exception: No data. file: /usr/local/psa/admin/plib/Template/Processor.php line: 28 code: 0 Previous error: Template_Variable_Exception: No data. file: /usr/local/psa/admin/plib/Template/Variable/AbstractCachedData.php line: 67 code: 0. Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files. See the details in Configuration Troubleshooter
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Aug 31, 2014
I have an Issue with API.
I have mine Custom billing Panel Today my Developer start code API for it by Docs that Parallels given but we got stuck on Subscription...
if we set login name and password
API shows this error
While creating subscription
Error 2204 Unable to update hosting preferences. Unable to check system user existence: login name is empty
It happens only while creating the subscription...
Creating of user is working fine only subscription don't want work and we don't know why we tried many things and none of it works.
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Nov 4, 2014
Is there any possibility to change the Frequency of the Wordpress Update Notification Mails?
It's very annoying for our Customers to get those Mails every day ... Once a week would be more than enough ...
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Jun 14, 2015
I'm getting a traffic notification on a site I restored from a backup that originally came from a standard Plesk edition. Web Admin Edition doesn't appear to have access to Subscriptions, and all I can find with regard to limits under Webspaces is a hard disk quota, which isn't even editable. How do I amend of remove the limit?
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Aug 27, 2014
I have a problem with e-mail management. I have 4 subscriptions and for 3 of them I do not have problem.
For one of them, mail tab not showing. Obviously I check the checkbox "Enable mail management functions in Panel"...
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Apr 9, 2015
I'm using the API to dynamically create new subscriptions. However, I frequently never receive a response back for my request.
I have enabled graceful restart, which has made an improvement, but my requests still fail to return a response every now and then.
This is problematic, because the script needs to know whether the subscription has been successfully created or not. Often times, when the script times out, the subscription was successfully created. But Once and and a while that's not true, and it is causing inconsistencies in my system.
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Oct 9, 2014
I manage 1 server with 5 domains. I use the panel as power user (unique user)
I want to assign a new IP to a domain. In the hosting setting there is no IP to choose and in the IP tab if I click on the IP there is no domains to choose becouse all the domains are assigned to the primary IP...
I'd like to set IP in the hosting setting of the domain...
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Jul 1, 2015
Is it possible to set the subscription shell option of an subscription via xml api? I see it is possible via cmd "/usr/local/psa/bin/subscription -u {subscription} -shell /usr/local/psa/bin/chrootsh" But how is it possible via xml api?
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Jul 2, 2015
I'm using plesk with PBAS to provision subscriptions.I have it set to allow all users all applications in their permissions.However, on all the subscriptions, under the "General" -> "Customize" -> "Applications" tab, it always has the checkbox: "Provide only applications that I select" checked, so they can't see any applications.How can I get the checkbox unselected for every subscription (and any new subscriptions) ?
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Jan 19, 2015
When you create a subscription for a customer, there is a php max memory assignment in the service plan. I am wondering if the max memory is based on per website customer creates or it is based on per account..
if it is based on per website, that means if a customer create 100 website under one subscription....and per php max memory is 256m, that means they will be using max. 256mx100...is that correct?
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Nov 20, 2014
Is there any way to do resource throttling by subscription?What I would like to do is limit the CPU resources to all of the subscriptions equally, as some subscriptions are eating away the CPU all the time.
Version Parallels Plesk v12.0.18_build1200140606.15 os_Debian 7.0
OS Debian 7.7
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