Is it Normal that NAT / Internal IP Address shows up in customer panel ? It shows up in the detail page of Web Hosting Access, detail page of Mail Settings and on the detail page of Adding new databases.
DNS and on the section of Web Hosting Access in the front page of Websites and Domains are showing the correct public IP address
Attached is one of the screen that I'm talking about (Web Hosting Access)
i would like to customize the content of the customer panel (home tab)
View 8 Replies View RelatedWe are migrating Plesk servers to PPA. Is it possible to upgrade a customer to reseller? Is it possible to move a subscription to another customer or reseller?
View 9 Replies View RelatedI have recently setup PPA and already use WHMCS.I can provision accounts without any issues, however i need to be able to send a good looking welcome letter like the regular plesk panel integration.As i don't know which server the account is provisioned to, i can't really send any IP informations to the customer.
Should the welcome e-mail be sent from PPA..Also, i noticed that FTP username and password does not follow the WHMCS login.username is like sub2_ 87 or similar with a password i don't know.Last, the configuration options was not created as the documentation states.Is there an easy way to add them?
Site has disappeared, though still shows normal in Parallels Panel
I keep a simple site for my art portfolio and some misc files hosted with unlimitedwebhosting.co.uk and Parallels Plesk.
Yesterday I noticed that the site and all its contents give a 404 error, and the home page shows the default page generated by Parallels Plesk Panel. However, all my files are still accessible from ftp and the Panel:
The index.html file is still the same old one as it should be, yet the homepage doesn't show it.
As per the default setup, all the content of the website is in the httpdocs folder, not the root. Though I did try copying the index.html to the root and see if that worked, but it did not. I'm very inexperienced when it comes to web hosting and everything related, so I'm not sure if it's somehow user error or if I should try to contact Parallels.
Here's a history of emails I received from them - notice how the invoices are followed by multiple payment confirmations:
So perhaps cancelling the one payment made them think I wanted to cancel the hosting and the site was taken offline? I don't know.
How do I change the default country from the United States to Canada in the new Customer setup page?
View 1 Replies View RelatedI have a Customer with 22 subscriptions associated. Can I assign some of these subscriptions to another customer?
View 2 Replies View RelatedI'm not able to restrict the customer permission.
I want to prevent customer of creation new Webspaces , domains, subdomains and manage DNS records.
If I put zero in webspaces, the customer remains able to create a new webspace.
If I disable DNS management, he can creates a subdomain in DNS.
I tried to put zero in domains, subdomains, webspace, dns in subscription.
None of permissions combinations or subscription limit prevents him to create a new webspace, neither add subdomain an manage the dns records.
Getting this error on the customer, domain and subscriptions pages on Plesk 11.5 update 5.
Running CentOS 5.9
I have experiencing strange behaviour of Plesk admin panel. Actually there were a lot of issues similar with 500 Internal Server error but mine is a bit different..
This is the log came from the '/var/log/sw-cp-server/error_log'
/bin/sh: /usr/share/sw-cp-server/applications-conf.sh: Permission denied
Cannot find config item ["global/SERVERsocket==:8443", ".php", 0]
2014-10-29 19:38:22: (mod_fastcgi.c.1068)
[Code] ....
As you can see there is a line starts with /bin/sh: /usr/share/sw-cp-server/applications-conf.sh: Permission denied and i tried to change this one for permission like 0755 or alternatives for a run but nothings changed. Btw i have plenty of disk space, it wasn't also the case.
I cannot even login with my domain name without 'https' and with the port 8880. It's again giving me the same issue.
BTW i want to give a little extra information; it was a long time that Plesk admin panel working but after today it's stuck in 500 Internal server error. What i tried today that to follow 'How to generate custom self-signed SSL certificates and apply it to Postfix: [URL] ....' , but after 6th step i was decied to stop because i couldnt find the root.pem file a minute and than i wanted to try on plesk and i saw the bad news I don't know it was related but i wanted to share.
I am facing the following issue: Web Presence Builder icon is missing from Customer Control Panel.
I tried to apply the following solution from the knowledge base: [URL] ...., however I ended at step 2, because there is no "Sites published with Web Presence Builder" parameter in any of my Service Plans.
I am running plesk Panel 11.5.30 instead of 10.x. and step 1 tells me the parameter "Sites published with Web Presence Builder" equals 10.
Currently we host a site constructor tool with a dedicated panel and we would like to add email hosting using PPA services.
We have already installed the system and customized the PPA panel which will be accessed by our panel.
We would like to know if it is possible to use Single Sign-On (SSO) access on some manner (with PPA API or other module), so our customers don't need to enter with user and password again to administrate their e-mail accounts.
We are looking for a solution to support multible IP's for different domains in one subscription/cusomer Account. Current, we have 4 IP's as shared. the Customer can choose under "Web Hosting Access" , which IP he wants to use.
This setting effect all domains in his Account. So it is not possible to set domain1.tld to e.g. IP 1.1.1.1 and domain2.tld e.g. to 2.2.2.2
We like to offer the cusomers one cusomer account with multible IP's
Is it possible to enable postfix address extensions while still having "What to do with mail sent to nonexistent users" set to "Reject"? I am trying to get confirmation to work where we have:
Code : user@domain.com
as a valid mailbox. I want emails addressed to
Code : user+confirm+2945o2419485@domain.com
to be also delivered to user@domain.com. But its being blocked by the plesk delivery service. Is there a way to get around that? FYI - the numbers are dynamically generated, so setting up an alias for that specific address will not work.
How can we add a range of IPs say x.x.x.1 - x.x.x.250 and exclude certain IPs within this range?Say x.x.x.10, x.x.x.15, x.x.x.17, and so on, must be reserved and not used by PPA. If this is not possible, can this please be implemented?
View 3 Replies View RelatedWe need to add visitor tracking code to the Control panel so we know who's using it and we can prompt inline chat etc. for support, but where to start.
The code is a mixture of Div tags and Java script.
How we can add this as there is no common footer file to drop the code in to.
When I change an email address on a user's account I get this error?
Code:
Internal error: mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/mydomain.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory
Message mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/bullochrec.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory
File Agent.php
Line 243
Type PleskUtilException
Using Cloudlinux 6.6 and Plesk 12
I'm attempting to run PPA on Azure but I only have one IP to work with, the public IP address. It's not possible to communicate between servers using the internal IP addresses as they are not necessarily on the same sub net. How can I get PPA and service nodes running on a single IP address per machine?
An example of the error I get when setting up a service node is
Failed to execute command 'cscript /Nologo http_download.js http://<private ip address>/tarballs/Win32Bin/support.cab'. Check logs in 'c:POA_Deploy' at host '<public ip address>' for more details about the reasons of failure.
I currently run a fair size forum which is running IPB and the new version recommends mysql 5.6. Therefore I decided to go ahead and get this installed. In the process I managed to mess up all my sites completely like a moron and at one point couldnt access anything running modcgi. Now I have fixed almost all of it
Problem: Problem I have now is that I cannot access the plesk panel no matter what I try. Firstly I could not restart the service as it said that the database was missing, and therefore I have restored the PSA database from a backup. The service now restarts however looks slightly different to how I would usually see the restart:-
Stopping sw-engine-fpm: [ OK ]
Starting sw-engine-fpm: [ OK ]
However I cannot access the panel from the usual address. All I get is "Firefox can't establish a connection to the server at husky-owners.com:8443" . Im at a bit of a loss as to where to go from here.
I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:
Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''
[Code] ....
I have tried running the installation on a different server and the same issue came up...
I am installing plesk automation on centos 6.5 using this command on a fresh system
./ppa_installer --password some_password --admin_email some_email
and get the following error.
[LOGTEE]: Error Downloading Packages:
[LOGTEE]:
[LOGTEE]: libuuid-2.17.2-12.18.el6.i686: failure: Packages/libuuid-2.17.2-12.18.el6.i686.rpm from base: [Errno 256] No more mirrors to try.
Looks like some lib is not found in the mirrors.
On a clean install of CentOS 6.6 (Final) I did the following:
1. updated the /etc/hosts file to point my ip to the hostname
2. Open the ports in the iptables file.
3. ran the ppa_installer per the instructions on [URL] ....
The ppa_installer log says installed Successfully. However the following occurs:
1. Cannot browse to the url:8443, or any of the other variations (8080, 8880, https/http)
2. Yum installer is now broken (I replicated this twice). Yum will not run at all with the following error:
There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/libcurl.so.4: file too short
Please install a package which provides this module, or verify that the module is installed correctly.It's possible that the above module doesn't match the
current version of Python, which is:
2.6.6 (r266:84292, Jan 22 2014, 09:42:36)
[GCC 4.4.7 20120313 (Red Hat 4.4.7-4)]
I am now going to try Cent OS 6.4.. will report back.
I'm working on a script to notify customers of security issues with their accounts.
I've got the script half working but want to email them if issues are found with their account.
So far i've found no way to retrieve the email address from whm of the account holder that they setup when they signed up, is there a way to do this? the script runs on the server itself.
After yesterday autoupdate (to Plesk 12.0.18 Update 48) admin area shows:
502 Bad Gateway
nginx
While navigating to Tools & Settings:
ERROR: Zend_Controller_Exception: SQLSTATE[HY000] [2002] Connection refused#0 /usr/local/psa/admin/externals/Zend/Db/Adapter/Pdo/Mysql.php(109): Zend_Db_Adapter_Pdo_Abstract->_connect()
#1 /usr/local/psa/admin/externals/Zend/Db/Adapter/Abstract.php(459):
[Code]....
The server is idle, according to TOP.
Health center shows
Total usage
6056039.4% used 2198044.96
nginx CPU usage
156.5 % 3250.89
Mail server CPU usage
203.6 % 4844.61
MySQL CPU usage
12.2 % 10.28
Plesk CPU usage
164.6 % 95111.06
Getting tired of all the notifications plesk sends to my phone....
EDIT:
Happens everytime i reboot the server.
After about 15 minutes the stats normalise.
I indicated that I've basically been using my webhosting company as "file storage".
1) I create all my files in .html using notepad
2) My files are limited to .html, .jpg, .gif, (and a couple of .js and .css) files.
3) My domain is not connected with my webhost; I use the nameserver zoneedit.com and I use URL forwarding and mask/cloak the domain the address bar (using multiple domains) as follows:
domain1.com --> forwards to [url]
domain2.com --> forwards to [url]
domain3.com --> forwards to [url]
4) For uploading files, I go to ftp://123.456.78 and drop/drag/copy/paste files into the window using my browser
5) I'm able to password protect the subdirectories as I choose.
---------------
I called my webhost, Hostik, and told them that I was unable to do anything on my web console. I can't change a password, create a user, or even access my usage/bandwidth quotas.
They told me that I'm on an "old server" using the windows-based console (probably C-Panel / Control Panel) and they're in the process over the next three months of transfering everyone over to "Plesk".
So, they set me up with a new Plesk account, while keeping the old one in place, so that I could move/transfer my files to the Plesk account.
When I went to Plesk, I realized things are not the same:
1) In my Control Panel / C-Panel, I had a unique IP URL Address - [url]
2) In Plesk, it seems there's a set IP URL Address - [url] - that everyone shares.
3) I was told that in Plesk, many people use that IP URL address and that I'm supposed to place my files into the "httpdocs" folder.
Appearently, this is a system of shared hosting whereby many people have the same IP URL address (different from what I had before) and it recognizes each account by the login or something, so the "httpdocs" folder would identify my domain.
I was then told that in Plesk, I must have my domain affixed to the Plesk account.
In other words, I can no longer do what I was doing before, having my domain separated in another location and using URL forwarding from an outside nameserver.
--------------------------
So, my original question is what's the difference between Plesk vs. C-Panel/Control Panel?
Perhaps I answered most of it above.
Is it correct that I can't do things the way I've been doing them so far if that's the case?
It might be that Plesk is not for me and I may need to find a host that gives me my own unique IP URL Address. However, I was informed that not many companies are doing that as most are switching over to Plesk.
In addition, Hostik does not offer multiple domains.
In response to this thread, David recommended I try synhosting.com
synhosting.com has "Multiple Websites". I assume this means mulitiple domains. Correct?
What's my best option at this point?
1) Find a host that has C-Panel / Control Panel (if any there are)?
2) Use a service such as synhosting.com and move all my domains over to them?
3) If I do use synhosting.com, am I required to move my domains over to their nameservers?
4) I have my MX Mail records pointing to Fastmail.fm for my email virtual domains. Would I still be able to do this if my domain is dedicated to a webhost and opt not to use their email feature?
5) Should I get rid of this old-school thought of using my web host as "file storage" and stop this practice of using URL forwarding and cloaking?
I've upgraded from WS2008R2 & IIS to CentOS and Plesk 12.Now, I wanted to change the webmail link for all domains to mail.domain instead of webmail.domain. I've followd 2 guides to do that: URLs....Everything went smooth, but now Horde and Roundcube look like this (even when I restarted the whole server):
View 12 Replies View RelatedI'm on plesk right now and I uploaded all my website's files, I wanted to see if it worked so I pressed preview. It worked. Then I pressed "Open" and nothing showed up at all?
View 1 Replies View RelatedI changed the Plesk mailserver from Courier to Dovecot. All went good, but after the Install i can not see new E-Mails in my Inbox. Even the Search does not Work.
I can change the Mailserver again and use Courier. This works and i can see my emails. But only with Courier.
Some details:
Inbox has 100 E-mails. After scrolling down to the first emails, i can even see the newest email. But i have to scroll down and load all E-Mails.
Changing "Sort by" from "Date" to "Unread" all emails appear, even the latest. But changing to "Date" the newest email is missing again. Only a Number on my Inbox button shows me there has to be a new email in there.
The Open Xchange Team can not find any errors, the open xchange log looks good.