Plesk 12.x / Linux :: Multiple IP Address Per Domain In Subscription / Customer Account
Sep 13, 2014
We are looking for a solution to support multible IP's for different domains in one subscription/cusomer Account. Current, we have 4 IP's as shared. the Customer can choose under "Web Hosting Access" , which IP he wants to use.
This setting effect all domains in his Account. So it is not possible to set domain1.tld to e.g. IP 1.1.1.1 and domain2.tld e.g. to 2.2.2.2
We like to offer the cusomers one cusomer account with multible IP's
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Jun 1, 2015
I am trying to transfer a subscription to another customer but it fails with this error message...
this subscription requires more resources than can be provided by the new owner's provider
I can't find any limits for a customer so I don't know why it won't transfer. This is plesk 12.
Is there a limit somewhere as to how many subscriptions a customer can have?
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Jul 26, 2014
Not sure if all notifications are working or not but I do know that when I create a new customer with a new subscription no notification is received. I have tested with several email addresses.
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Jan 4, 2015
Came across an answer within google, but wanted to make sure I have an updated tutorial to prevent crashing the mysql and or server as others did.
How can we reset all customer account passwords at once, whether it be a preset one and or random?
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Jan 31, 2015
Since about a week, we've been having trouble creating new domains in an existing subscription, we always get this error message:
Error: mailmng-outgoing failed: ERRORutgoing:domains.subscription_id may not be NULL
We tried the suggested fix in the KB [URL] .... but we get this output:
# /usr/local/psa/admin/sbin/mchk
==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_handlers_init... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... ok
==> Checking for: mailman_lists_dump... ok
[Code] .....
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Aug 23, 2014
I have a problem in PLESK.I want to create in an existing subscription a second domain to host another site (this subscription already contains a domain).Clicking CREATE DOMAIN (in the subscription), here's the error message I get: IP addresses of domain for email services are not set (thus the domain can not be created).
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Jun 5, 2014
I use whmcs to bill my cusotmers. when a account is created, plesk sends mail from admin email and name to customer as below,
A new domain name has been created.
Domain name: xxx.xxx
Domain name owner: xxxx xxxxx
IP address associated with the domain name: xxx.xxx.xxx.xxx
How can I disable it ? it ends up in spam and I just don't want customers to receive it.
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Apr 9, 2015
Getting this error on the customer, domain and subscriptions pages on Plesk 11.5 update 5.
Running CentOS 5.9
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Jul 17, 2015
When I change an email address on a user's account I get this error?
Code:
Internal error: mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/mydomain.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory
Message mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/bullochrec.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory
File Agent.php
Line 243
Type PleskUtilException
Using Cloudlinux 6.6 and Plesk 12
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Jun 18, 2015
I've a vps hosting with several domains as you can see
I have to install several SSL certificates and the provider indicates me I must use different IP address in each domain, but I don't know how to do that.
I have several IPs
But all the domains are associated with the first IP, and I can't disassociate one domain and associate it to other IP.
Only when I go to settings for the hosting, I can change the IP, but it's the IP of the hosting, not the IP for one domain.
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Aug 25, 2014
When creating a domain alias in Plesk, I can activate Web, Mail and DNS. When I activate "Mail" I would think that I now can create a mail address with that domain (myaddress @ domainalias.com). But I can't. If I create a new one I only can choose between the "real" domains. Is this a bug or a feature?
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Jun 26, 2008
I have a dedicated server hosted in some data center. The server provider has provided me an IP address. I have bought a a domain name which redirects the traffic to that IP.
I have not been provided with any nameserver.
My question is is it possible that I register multiple domain names against the same IP address? If yes how?
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Feb 18, 2015
Our server : [URL] .....
plesk v11 (64BITS)
PROBLEM DESCRIPTION
We found 502 Bad Gateway error Nginx on multiple domain "currently troissoeursetunfrere.com is a wordpress site e-commerce" and also malittleboutique.com ecommerce wordpress, possibly to fix this problem we have followed this tutorial " [URL] ....
we perform the following operations:
sudo apt-get remove php5 php5-cgi php5-fpm
sudo apt-get install php5 php5-cgi php5-fpm
Following these operations we lost access to cpanel.
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Jul 1, 2013
Is it Normal that NAT / Internal IP Address shows up in customer panel ? It shows up in the detail page of Web Hosting Access, detail page of Mail Settings and on the detail page of Adding new databases.
DNS and on the section of Web Hosting Access in the front page of Websites and Domains are showing the correct public IP address
Attached is one of the screen that I'm talking about (Web Hosting Access)
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Jun 30, 2014
When trying to access the settings for mail on a domain I get the following error:
Error: Unable to find service node for ip address with id=6
I understand this is a problem with the database but I am not sure where to look to fix it.
I only have 4 IP addresses on the system.
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Apr 11, 2008
I have a VPS account with WHM/Cpanel console access. I have three domains that I am trying to setup. Within WHM I have setup three different accounts, one for each domain. I am able to login to the cPanel for all three accounts. This also created a new web directory for each domain in /home/domain_name/public_html/. I have placed my default index.php in all three public_html with the same permissions. But only 1 domain is working the other two are not. What am I missing? I have confirmed that all three have the correct DNS servers with godaddy and I can do an nslookup on all three. My provider told me to share the IP so that is what I am configured as..
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Feb 14, 2014
The issue is effectively that we created a subscription with the domain. Which has since been deleted. The domain now wants to be added to another subscription on the account.
The domain can be seen in both the PBAS and PPA domains and everything seems to point at the right subscriptions. I presume all this is right as we have other domains quite happily added to the subscription in a similar manner.
I'm not really wanting to rip out the entire domain from the system as we spent the morning putting in 132 records, due to a bizarre lack of bulk insertion tools.
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Feb 4, 2014
In plesk 11 with os windows 2012 when i try to create any new subscription i get following error:
Error: Unable to update domain data: Execute websrvmng --add-domain "--domain-name=testDomain123.com" failed with error code 1:
what should i do? this problem happen suddenly without any changes by us.
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Nov 11, 2014
I have two domains as virtual hosts on same IP address.
I am getting certificate error for the second domain when I try to check email (using MS Outlook). I can't permanently "accept" certificate, it complains again and again. Certuficate I created and self signed for imap.domain1.com, but the second email server is imap.domain2.com, so it complains.
How do I set separate email certificates for two domains? Is it possible at all?
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Feb 14, 2014
Company is using software Parallels Plesk Panel 11.5.30 for Windows
And
There currently are in trouble about how some websites it's can't active Customer, domain or Subcriptions on 1 Resellers.
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Jun 5, 2014
I understand it is not possible to move a domain to another subscription, or to create a new subscription with an existing domain name.The problem I have is I wish to use a different IP address for a domain within a single subscription. I need to do this to establish SSL cert on one of the domains.
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Jul 21, 2014
I have plesk 12.0.18 Update #9 Fresh installation. When i'm done with adding an subscription i get this error:
New configuration files for the Apache web server were not created due to the errors in configuration templates:
Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainVhost.php, error = Template_Exception: No data. file: /usr/local/psa/admin/plib/Template/Processor.php line: 28 code: 0 Previous error: Template_Variable_Exception: No data. file: /usr/local/psa/admin/plib/Template/Variable/AbstractCachedData.php line: 67 code: 0. Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files. See the details in Configuration Troubleshooter
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Aug 31, 2014
I have an Issue with API.
I have mine Custom billing Panel Today my Developer start code API for it by Docs that Parallels given but we got stuck on Subscription...
if we set login name and password
API shows this error
While creating subscription
Error 2204 Unable to update hosting preferences. Unable to check system user existence: login name is empty
It happens only while creating the subscription...
Creating of user is working fine only subscription don't want work and we don't know why we tried many things and none of it works.
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Jul 3, 2015
We needed to delete a domain which has been terminated by a customer. This customer has about 40 domains linked to them.
When we deleted the domain, it deleted the entire customer!
I'm trying to find the support option on your site but I can't find it, there's just no support option for Plesk anymore.
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Aug 27, 2014
I have a problem with e-mail management. I have 4 subscriptions and for 3 of them I do not have problem.
For one of them, mail tab not showing. Obviously I check the checkbox "Enable mail management functions in Panel"...
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Apr 9, 2015
I'm using the API to dynamically create new subscriptions. However, I frequently never receive a response back for my request.
I have enabled graceful restart, which has made an improvement, but my requests still fail to return a response every now and then.
This is problematic, because the script needs to know whether the subscription has been successfully created or not. Often times, when the script times out, the subscription was successfully created. But Once and and a while that's not true, and it is causing inconsistencies in my system.
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Oct 9, 2014
I manage 1 server with 5 domains. I use the panel as power user (unique user)
I want to assign a new IP to a domain. In the hosting setting there is no IP to choose and in the IP tab if I click on the IP there is no domains to choose becouse all the domains are assigned to the primary IP...
I'd like to set IP in the hosting setting of the domain...
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Jun 18, 2015
We get this same error on every subscription we create. It doesn't seem to affect anything but it's more of an annoyance than anything. It did it on plesk 11.5 and now with plesk 12.
[2015-06-18 08:35:13] ERR [util_exec] proc_close() failed
PHP Fatal error: Uncaught exception 'PleskUtilException' with message 'glmng failed: ' in /usr/local/psa/admin/plib/Service/Agent.php:243
Stack trace:
[Code] .....
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Jul 1, 2015
Is it possible to set the subscription shell option of an subscription via xml api? I see it is possible via cmd "/usr/local/psa/bin/subscription -u {subscription} -shell /usr/local/psa/bin/chrootsh" But how is it possible via xml api?
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Jul 2, 2015
I'm using plesk with PBAS to provision subscriptions.I have it set to allow all users all applications in their permissions.However, on all the subscriptions, under the "General" -> "Customize" -> "Applications" tab, it always has the checkbox: "Provide only applications that I select" checked, so they can't see any applications.How can I get the checkbox unselected for every subscription (and any new subscriptions) ?
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