Plesk Automation :: Default Country In Customer Setup?

Aug 14, 2014

How do I change the default country from the United States to Canada in the new Customer setup page?

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Plesk Automation :: Upgrade A Customer To Reseller?

Oct 30, 2012

We are migrating Plesk servers to PPA. Is it possible to upgrade a customer to reseller? Is it possible to move a subscription to another customer or reseller?

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Plesk Automation :: Can't Really Send Any IP Information To Customer

May 31, 2014

I have recently setup PPA and already use WHMCS.I can provision accounts without any issues, however i need to be able to send a good looking welcome letter like the regular plesk panel integration.As i don't know which server the account is provisioned to, i can't really send any IP informations to the customer.

Should the welcome e-mail be sent from PPA..Also, i noticed that FTP username and password does not follow the WHMCS login.username is like sub2_ 87 or similar with a password i don't know.Last, the configuration options was not created as the documentation states.Is there an easy way to add them?

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Plesk Automation :: Customize Content Of Customer Panel?

Apr 10, 2014

i would like to customize the content of the customer panel (home tab)

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Plesk Automation :: Change Subscriptions User / Customer

Mar 20, 2014

I have a Customer with 22 subscriptions associated. Can I assign some of these subscriptions to another customer?

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Plesk Automation :: Unable To Restrict Customer Permissions

Feb 28, 2015

I'm not able to restrict the customer permission.

I want to prevent customer of creation new Webspaces , domains, subdomains and manage DNS records.

If I put zero in webspaces, the customer remains able to create a new webspace.

If I disable DNS management, he can creates a subdomain in DNS.

I tried to put zero in domains, subdomains, webspace, dns in subscription.

None of permissions combinations or subscription limit prevents him to create a new webspace, neither add subdomain an manage the dns records.

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Plesk Automation :: NAT / Internal IP Address Shows Up In Customer Panel

Jul 1, 2013

Is it Normal that NAT / Internal IP Address shows up in customer panel ? It shows up in the detail page of Web Hosting Access, detail page of Mail Settings and on the detail page of Adding new databases.

DNS and on the section of Web Hosting Access in the front page of Websites and Domains are showing the correct public IP address

Attached is one of the screen that I'm talking about (Web Hosting Access)

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Plesk Automation :: Default Value For Preferred Domain?

Mar 14, 2014

Is it possible to set default value for 'Preferred domain' in domain hosting panel ?

For example we want for each new created domain + aliases to be redirected to www.domain.tld, so 'Preferred domain: www.domain.tld'

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Plesk Automation :: Change Default Website Skeleton PPA 11.5

Apr 10, 2014

I uploaded the default skeleton files into the management ppa server at /var/www/vhosts/.skel/0/

But when I am creating a new subscription the skeleton is still the default plesk skeleton, something changed from ppa 11 to 11.5 ??

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Plesk Automation :: IP Certificate Install By Default For Every Newly Created Webspaces

Jan 28, 2014

How to install a certificate for a brand ?

Let's say I have a brand B associate to a reseller R and a domain name domain.com.

When B sell a new subscription (with the associated webspace) it is available under sub.domain.com.

I would like to have a specific SSL certificate installed by default for every newly created webspaces by B under xxx.domain.co

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Plesk Automation :: Reset Default Permissions In Virtual Host Directory

Jun 6, 2013

How do we reset default permissions in virtual host directory in PPA.

I see some KB articles for Plesk Panel - but not sure we can use those.

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Plesk Automation :: AWS And PPA Node Setup?

Sep 4, 2014

Any workaround for AWS and adding nodes for PPA. Since the AWS instances use key pairs for root access you can't ssh as root with a password.

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Plesk 11.x / Linux :: 11.0.9 - Setup DKIM Default For Each Domain

Oct 3, 2013

Is it possible to know how can I setup the DKIM default for each domains without manually activate it each time?

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Plesk 12.x / Linux :: SpamAssassin Setup Default Value From Server Level To Specific Mailbox

Jun 17, 2014

When I create Mailbox for customer, spamassassin have status (default):

HTML:
Status false
The score that a message must
receive to qualify as spam
What to do with spam mail move
Add the following text to the true
beginning of subject of each
message recognized as spam
Modify spam mail subject text ***SPAM***

Black list
================================
Server-wide black list:

User's black list:

White list
================================
Server-wide white list:

User's white list:

But i want it:

HTML:

Status false
The score that a message must 7
receive to qualify as spam
What to do with spam mail text
Add the following text to the true
beginning of subject of each
message recognized as spam
Modify spam mail subject text ***SPAM***

Black list
================================
Server-wide black list:

User's black list:

White list
================================
Server-wide white list:

User's white list:

Not Move, it only text at "What to do with spam mail text"

How i can do it ?

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Plesk Automation :: Adding Dedicated IP Breaks Site (visitors Land On Default Site)

Apr 14, 2015

Starting point: a working site using a shared IPv4, dedicated IPv6, and SSL. HTTP and HTTPS work, the latter only using SNI of course.

The good news: If I simply allocate an IP resource of 1 to a subscription it is pulled from the pool, assigned to the service node, assigned to the web site, DNS is updated, and the site is automatically changed to using a Dedicated IPv4 and Dedicated IPv6.

The bad news: visitors land on the default web site of the service node, with the default SSL certificate.

Other info: I can't ping the new IP, even though it shows in "ip a l" and /etc/sysconfig/network-scripts/ifcfg-eth0:0. [edited]

After the IP assignment, it is still installed, and /etc/httpd/conf/plesk.conf.d/ip_default/domainname.conf shows the new certificate is being used.

However, a second set of VirtualHost entries is created in server.conf for this IP for ports 80 and 443, with NameVirtualHost enabled on the new IP. The port 443 entry uses the default certificate. Apache's setup this default VirtualHost entry will override the web site configuration because Apache is listening on port 443 with the wrong cert.

If I go to "Change webspace settings" and toggle to Shared IPv4, Dedicated IPv6 the site works again via HTTPS, and Dedicated IPv4 and Dedicated IPv6 breaks it again. Setting the SSL cert to None and back again does not work.

Setting the SSL cert to None, changing to a dedicated IP, and enabling SSL results in the server being inexplicably inaccessible...browsers no longer connect to either the default site or the correct site, and I don't see any entries in the vhosts's logs.

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Dedicated Server Order Is From One Country Bank Transfer Another Country

Nov 2, 2009

why a client orders a dedicated server from Russia but then they inform us they have transferred the money from Hong Kong bank Telegraphic transfer, different person?

We really do our best to be reasonable but what is the logic behind that?

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Setup Shared Customer Under WHM

Jul 12, 2008

how you setup shared customers under WHM?

1) create a reseller account then set the shared customer under the reseller's account?

or

2) simply create the shared account under root account?


I usualy do it under root account...

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Plesk Automation :: Error While Installing Automation During (Getting SELinux) Step

Jul 5, 2013

I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:

Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''

[Code] ....

I have tried running the installation on a different server and the same issue came up...

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Plesk Automation :: Failure To Install Automation On Centos 6.5

Apr 4, 2015

I am installing plesk automation on centos 6.5 using this command on a fresh system

./ppa_installer --password some_password --admin_email some_email

and get the following error.

[LOGTEE]: Error Downloading Packages:
[LOGTEE]:
[LOGTEE]: libuuid-2.17.2-12.18.el6.i686: failure: Packages/libuuid-2.17.2-12.18.el6.i686.rpm from base: [Errno 256] No more mirrors to try.

Looks like some lib is not found in the mirrors.

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Plesk Automation :: Automation Installer Breaks Yum In CentOS 6.6

Jan 29, 2015

On a clean install of CentOS 6.6 (Final) I did the following:

1. updated the /etc/hosts file to point my ip to the hostname

2. Open the ports in the iptables file.

3. ran the ppa_installer per the instructions on [URL] ....

The ppa_installer log says installed Successfully. However the following occurs:

1. Cannot browse to the url:8443, or any of the other variations (8080, 8880, https/http)

2. Yum installer is now broken (I replicated this twice). Yum will not run at all with the following error:

There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/libcurl.so.4: file too short

Please install a package which provides this module, or verify that the module is installed correctly.It's possible that the above module doesn't match the

current version of Python, which is:
2.6.6 (r266:84292, Jan 22 2014, 09:42:36)
[GCC 4.4.7 20120313 (Red Hat 4.4.7-4)]

I am now going to try Cent OS 6.4.. will report back.

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Plesk 11.x / Linux :: Country List In PHPMyAdmin

Jan 22, 2015

Where I can get full country list ? I need it to my new site and there missing lot of country in the list. I have 109 country but world have more ....

List must be like this:

(1, 'af', 'Afghanistan'),
(2, 'dz', 'Algeria'),
(3, 'ar', 'Argentina'),
(4, 'au', 'Australia'),

Have search on internet but not find good sites!

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Plesk 12.x / Linux :: Customer Welcome Email

Mar 26, 2015

How can I get access to configure and resend the welcome email that goes out to new customers/domains?

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Plesk 11.x / Windows :: Adding New Customer - Authorization?

Jun 13, 2014

I use Plesk 11.5.3 and have a problem with adding new customer. When i have add a new customer and type the domain in my browser, I have to authorisize, but I haven't set up a protect folder know. What's wrong with my plesk? I think this is a permission problem with IIS. 

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Plesk 12.x / Linux :: Cannot Transfer Subscription To Another Customer

Jun 1, 2015

I am trying to transfer a subscription to another customer but it fails with this error message...

this subscription requires more resources than can be provided by the new owner's provider

I can't find any limits for a customer so I don't know why it won't transfer. This is plesk 12.

Is there a limit somewhere as to how many subscriptions a customer can have?

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Plesk 12.x / Windows :: Enabling Iis-app-pool For Customer Through API

Mar 20, 2015

We are trying to enable the dedicated IIS pool for some customers through the RPC API (Plesk 12, Win2k12R2) but couldn't find a way to. I understand we can do it through CLI with "client_pref.exe --set-iis-app-pool-settings <login_name> -iis-app-pool-turned-on true", and also through web interface, but is it possible via API? it would be really easier and cleaner.

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Plesk 12.x / Linux :: Cannot Move Customer To Another Reseller

Apr 8, 2015

unfortunately I can not move a customer to another reseller, because of this error:

"Einige der ausgewählten Kunden wurden nicht zu **** **** verschoben. Der ausgewählte Reseller besitzt nicht die Berechtigung 'Verwaltung der DNS-Zonen', aber einige der Kunden besitzen sie."

which means "Some of the selected customers could not be moved to **** ***. The selected reseller does not have permission to configure DNS-Zones, but some of the customers do."Well, the customer does not have this permission, because no DNS-service is installed on the server.If I check the customer's permissions there is no point "DNS configuration" or something like that.

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Plesk 12.x / Windows :: Change Customer Name CNAME Through Batch

Nov 2, 2014

I am trying to change the cname through a batch.. It is successfully done for English language but I want to use Arabic language. When I am using Arabic it appear like this "????".

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Plesk 11.x / Windows :: Can't Active Customer / Domain Or Subscriptions

Feb 14, 2014

Company is using software Parallels Plesk Panel 11.5.30 for Windows
And
There currently are in trouble about how some websites it's can't active Customer, domain or Subcriptions on 1 Resellers.

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Plesk 12.x / Linux :: Reset All Customer Account Passwords?

Jan 4, 2015

Came across an answer within google, but wanted to make sure I have an updated tutorial to prevent crashing the mysql and or server as others did.

How can we reset all customer account passwords at once, whether it be a preset one and or random?

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Plesk 12.x / Linux :: Creating New Customer With New Subscription - No Notification Received

Jul 26, 2014

Not sure if all notifications are working or not but I do know that when I create a new customer with a new subscription no notification is received. I have tested with several email addresses.

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Plesk 12.x / Windows :: Deleting Domain Has Deleted Entire Customer?

Jul 3, 2015

We needed to delete a domain which has been terminated by a customer. This customer has about 40 domains linked to them.

When we deleted the domain, it deleted the entire customer!

I'm trying to find the support option on your site but I can't find it, there's just no support option for Plesk anymore.

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