For some reason one of my customers email accounts seems to have been hacked. My admin account continues to say that the customer has reach over the 30 emails per hour limit. This is the email error:
following customers' domains, mailboxes and subscriptions are reached their limits for outgoing emails for the period:>From Dec/13/2014 05:47. To Dec/ 13/ 2014 06:47
Subscriptions customerdomain.com, the limit is 100 messages per hour 336 attempt(s) to exceed limits from Dec/13/2014 04:31 to Dec/13/2014 05:47
So far it has sent over 5,000 attempted in the past few hours. The customer used gmail to send from domain before, so I've changed their gmail email password. I've also changed the main email password, and the plesk username and password login for the customer. It still continues
unfortunately I can not move a customer to another reseller, because of this error:
"Einige der ausgewählten Kunden wurden nicht zu **** **** verschoben. Der ausgewählte Reseller besitzt nicht die Berechtigung 'Verwaltung der DNS-Zonen', aber einige der Kunden besitzen sie."
which means "Some of the selected customers could not be moved to **** ***. The selected reseller does not have permission to configure DNS-Zones, but some of the customers do."Well, the customer does not have this permission, because no DNS-service is installed on the server.If I check the customer's permissions there is no point "DNS configuration" or something like that.
We are looking for a solution to support multible IP's for different domains in one subscription/cusomer Account. Current, we have 4 IP's as shared. the Customer can choose under "Web Hosting Access" , which IP he wants to use.
This setting effect all domains in his Account. So it is not possible to set domain1.tld to e.g. IP 220.127.116.11 and domain2.tld e.g. to 18.104.22.168
We like to offer the cusomers one cusomer account with multible IP's
I have just moved away from Kloxo Hosting, and I am a bit confused as to how I go about setting Client domains to use the (Already Registered) Nameserver Records I have created on the server.
You see, when I create a customer, the template adds the domain with it's own nameservers, ex: (ns.customerdomain.com -> 0.0.0.0) I don't want this to be the case.
What I would like to achieve, is for all my client's to have their NS records pointing at the NS records I already have registered on the server.
The reason for this is, when I submit the registration document to my local registrar, I have to specify the nameserver address for the domain, however, I only have 2 IP's on the server. I cannot glue every customer's domain FQDN to an IP.
I am facing the following issue: Web Presence Builder icon is missing from Customer Control Panel.
I tried to apply the following solution from the knowledge base: [URL] ...., however I ended at step 2, because there is no "Sites published with Web Presence Builder" parameter in any of my Service Plans.
I am running plesk Panel 11.5.30 instead of 10.x. and step 1 tells me the parameter "Sites published with Web Presence Builder" equals 10.
I'm having difficulty sending an email to another email address (with a different domain) which is on the same VPS.The trouble is, on the other domain's VPS control panel, within the DNS settings, the MX records have been pointed externally (to an exchange server). Their email is turned off. But bizarrely, their mailbox is full.
It seems as though Plesk is ignoring the MX records, and sending MY email internally to the OTHER domain's mailbox on the same VPS.How do I get Plesk to send my mail to the correct EXTERNAL MX records?
so my website is working perfectly fine for a few months now, and im looking to use Roundcube instead of Google Apps.What are the DNS settings i need to change to for my domain registrar?Currently i have the following records, and it can only send email, and not receive.
A Records @ IP Address A Records webmail IP Address
Basically I am trying to configure Plesk to send out email without being black listed. My emails are safe but I am currently blacklisted due to my set up.I have Plesk 12.0.18 and am using Qmail. The problem is I have one ip address right now and am using it for multiple domains. This is not ideal but was an issue with 1and1 not rendering ips at the time. I am not sure how to do reverse mapping with multiple domains on a single ip address.
Because my current ip address just got black listed is it possible to get 2 more ip addresses just for email and use those 2 for 2 domains so each domain would have a separate ip address? How would I set this up to be email safe meeting the spam requirements? spf, reverse mapping, etc?
Minutes after this microupdate auto-installed, I am unable to login to POP and IMAP on this server. None of the accounts are able to login. The logs indicate hundreds of login failures, accompanying a new record I've never seen in these logs:
I have an individual that has moved there "sent box" to the deleted items and yes, has deleted them.
I have not used the restoration feature of plesk so i have a couple of questions before proceeding.
1. Can I restore a specific mail box folder "sent items"
2. If so will it overwrite all the items and only restore whats on the backup, because he has only just noticed and he has about 500 emails from the point he deleted it? or will it merge the items - e.g the 500 he has now + all the others from the back up.
3. If i cant restore a specific folder, does it overwrite all of the current mail from the backup.
I've just upgraded from Plesk 11.something to 12.0.18 on Centos 6. And I've seen that Horde has stopped displaying HTML email again. editing psa-horde/imp/config/mime_drivers.php. I've made that same fix on my new Horde installation, but it doesn't seem to have worked this time. Is there anything different that I need to do on this version of Horde?
I am skeptical of running mchk on my server and messing something up. I am having an issue with one domain hosted on my server getting 100's of duplicates from certain domains. My MagicSpam logs show that the email is sent to my server anywhere from every 15 minutes to 1 hour. It started out as one domain sender to my server to my client, now it is happening to a bunch of sending domains.
Domain abc.com is hosted on our server, it has a hosted e-mail firstname.lastname@example.org. This e-mail adress keeps getting SPAM messages from an address email@example.com (where srv2.xyz.com is our server FQDN). What we understood by reading the headers (posted below) is that someone is sending an e-mail to firstname.lastname@example.org. This e-mail adress, as configured in Plesk, redirects e-mails to email@example.com. But we don't understand how someone managed to send an e-mail from an unexistent firstname.lastname@example.org to it.
Here are the headers:
DomainKey-Status: no signature Return-Path: <Coulter_Faustinoa1@aspli.com> X-Original-To: email@example.com
I am having trouble with setting up an email account to set up the email I go to Mail > Create Email Address > and enter email address (firstname.lastname@example.org) and check the "access to control panel" and create a password and also check "mailbox" .
But in the email client, when I go to use SMTP and I enter the following info:
- SMTP Server: example.com - username: email@example.com - password: password I created above - port 25 - user TLS
I get this error: Your other email provider is responding too slowly. Please try again later, or contact the administrator of your other domain for further information.
I just got a vps server with plesk 12 on it. I've added domains and so far so good. But I can't figure out how to install the email accounts.
I've made de email accounts and when adding these accounts to my mail program I wanted to use mail.domain.com or imap.domain.com But it doesn't work? And I need to use the smtp host of the internetprovider?
How can I use imap.domain.com and smtp.domain.com to get and send my emails?
Also Is there any way how to check if my server is installed ok and there are no security issues? Because I'm a noob I don't know what the best settings are?