Plesk 11.x / Linux :: Running Auto Update Of Panel

Jun 7, 2014

my plesk control panel 11.5.30 has problems running the auto update of the panel. During the upgrade, the server reboots even after an error message appears that shows the following message: Can't parse /root/parallels/products.inf3: Error reading end tag.

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Plesk 12.x / Linux :: FTP Don't Answer After Auto-update

Feb 4, 2015

After each Plesk auto-update FTP server don't answer anymore.

We have to restart it with this commande line : /etc/init.d/xinetd restart

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Plesk 11.x / Linux :: Error Messages After Auto Update 11.5.30

Apr 19, 2014

after the update i've got many errors in plesk panel, for example:

- change webhosting settings (like password, etc)

Internal error.
ERROR: Call to a member function getWebServerFPAdminSysUser() on a non-object (Apache.php:738)

- click on server components in server manager:

ERROR: Call to a member function getWebServerPackage() on a non-object (class.ServiceControl.php:76)

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Plesk 12.x / Linux :: 502 Bad Gateway Since Auto Update Failed

Dec 18, 2014

It seems last night Plesk ran any update and it failed. I received an mail with a link to the log, but I cant access Plesk Panel to see the log.

When trying to access Plesk, I get "502 Bad Gateway" Message.

Inside the Log there are many errors like:

Code:

2014/12/18 15:26:51 [crit] 14416#0: *3563 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: xxx.xxx.xxx.xxx, server: , request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "xxxxx:8443"

Is there any way to disable auto updates for plesk?

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Plesk 12.x / Linux :: Extensions Catalog Not Visible After Auto-update To 12.0.18

Sep 11, 2014

OS : centos 6.5 2.6.32-431.23.3.el6.x86_64 actual plesk version 12.0.18 after auto-update google authentication and 3other extensions were enabled and now google authentication isn't in the list of installed extensions and not functioning i was able to login as before without google authentication but when I wanted to reinstall the extension catalog shows a empty screen I have ran /usr/local/psa/admin/sbin/autoinstaller --select-release-current --upgrade-installed-components & /usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh repair no luck where to look or to reinstall the extention catalog ?

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Plesk 12.x / Linux :: Parallels Installer - Failure During Auto Update

Dec 26, 2014

I have a message of failure during autoupdate of my plesk ...

The logs are.

Code:

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class

[Code] ....

ERROR: Installation will not continue
Not all packages were installed.
Please, contact product technical support.

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Plesk 11.x / Linux :: Panel Won't Update

Jul 25, 2014

I want to upgrade to Plesk 12, but want to make sure current version of 11.5.30 is working properly.Whenever Plesk tried to update I get the following error.Installing packages

Loaded plugins: fastestmirror, priorities, refresh-packagekit
Loading mirror speeds from cached hostfile
* atomic: www5.atomicorp.com
* epel: mirror.compevo.com
437 packages excluded due to repository priority protections

[code]....

Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package. Check that the correct key URLs are configured for this repository.

ERROR: Failed to run the Yum utility.The Yum utility failed to install the required packages.

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Plesk 11.x / Linux :: Failed To Update Panel 11.5.30

May 22, 2014

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE

11.5.30 Update #44, Ubuntu precise 64bit

PROBLEM DESCRIPTION

Upgrade fails with message: Failed to update Panel.you can send the update log to Parallels support. View the update logs (May 22, 2014). Copy the logs to your computer before you close this message.

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Plesk 12.x / Linux :: Panel MU Update Notifications

Nov 5, 2014

On one CentOS 6.5 Plesk 12.0.18 install (with all MUs applied) each time an admin logs in a notification is displayed ("Plesk was successfully updated. View detailed information on the updates.") and once a week the panel generates an email notification (Plesk panel updated successfully).

Other Plesk 12.0.18 servers that are set to automatically update aren't generating this email notification or displaying the "green" notification upon login to the Plesk Panel. Is there a flag, tmp file, or a DB trigger that isn't being set properly to cause this?

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Plesk 12.x / Linux :: After Update To 12.0.18 Scheduled Task Not Running?

Sep 21, 2014

I recently updated from 11.5 to 12. After the update, my simple "Websites & Domains->Scheduled Tasks" is no longer executing.

I verified that the task is still present in Plesk and enabled.

The simple task launches one of my PHP web pages to perform an action:

(set to once a day: Min=30, H=7, DM=*, M=*, DW=*)
wget --quiet --delete-after "http://www.MYWEBSITE.com/some/path/index.php?someparam=somevalue"

This cron job had been working fine for more than a year but stopped working after the update.

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Plesk 11.x / Linux :: Update Of Parallels Panel Has Failed

Aug 4, 2014

I have Parallels Plesk Panel v.11.5.30 on CentOS (Linux version 2.6.32-431.3.1.el6.x86_64) and I get error message whenever Plesk tries autoupdates.

Problem started to appear just after I updated server with atomicorpURL....When I try to update manually through console (yum update) I get following error:

Code:
warning: rpmts_HdrFromFdno: Header V3 RSA/SHA1 Signature, key ID 4520afa9: NOKEY
Retrieving key from file:///etc/pki/rpm-gpg/RPM-GPG-KEY.art.txt

The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.When I try to update any component manually through panel I get following error (This is for Apache web server support):

Code:
Installation started in background
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: www7.atomicorp.com
* base: mirror.checkdomain.de
* extras: mirror.checkdomain.de
* updates: mirror.checkdomain.de

[code]....

Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. Error: Failed to run the Yum utility.The Yum utility failed to install the required packages.Attention! Your software might be inoperable.

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Plesk 11.x / Linux :: Parallels Panel - Update PHP And MySQL

May 9, 2014

I am using Parallels panel 11.5.30 Update #44 on CentOS 6.5 (64bit version) located on VPS. What is the easiest way to update:

- PHP 5.3.3 to PHP 5.5.12 (current stable version) and
- MySQL 5.1.73 to MySQL 5.6.18 (current stable version).

Is it possible to update these from Plesk's control panel?

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Plesk 11.x / Linux :: Cannot Login To Admin Panel After Update

May 17, 2014

I am using CentOS 6.4... I cannot login to the admin page. Showing this message:

Error: Unable to log you on. An internal error occurred in the Single Sign-on authorization engine. Please try to log in later, and contact your hosting service provider if the problem persists.

Error log:
Doing restart of Parallels Installer...
2014-05-17 01:08:38: (server.c.1543) server stopped by UID = 0 PID = 10122
2014/05/17 01:15:04 [crit] 16495#0: *1 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: 127.0.0.1, server: , request: "POST /plesk-billing/task-manager.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "localhost:8443"

[Code] ....

I have tried this post: [URL] ....

[root@ns4008757 ~]# /usr/share/plesk-billing/integration --command=repair-all
Customer & Business Manager is not installed yet.
[root@ns4008757 ~]# /usr/local/psa/bin/sso -g
SSO status: on
SSO server url: https://XXX.XXX.XXX.XXX:8443
SSO API version: sw:sso:idp:1_0
SSO Application ID: z9fabw14uesl6ccoz0wnpwk68eghgvs6ny7

After running this two lines, when i login to admin panel, it shows: Can not extract SAML message.

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Plesk 11.x / Linux :: Failed To Update Panel - Error Message

Feb 10, 2015

I'm using Plesk 11 in a Ubuntu 12.04 Linux environment on a remote dedicated server. I am NOT trying to upgrade to Plesk 12. But, every time I log onto the panel, I get the error message shown on the subject line. Afterward, it says, "To solve this problem, send an update log to Parallels support." I have the update log ... but "where" to send it. Is there an email address? A webpage?

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Plesk 11.x / Linux :: Panel 11.5 Update - Installation Or Upgrade Failed

Oct 28, 2014

I'm getting the following alert in my Plesk 11.5 panel :

1) Failed to update Panel. To solve this problem, you can send the update log to Parallels support. View the update logs (Oct 27, 2014). View the update logs (Oct 28, 2014). Copy the logs to your computer before you close this message. To close this message, click here.

2) Installation or upgrade failed. For more information, log in as root to the server over SSH and view the file /tmp/plesk_11.5.30_installation.log. To remove this notice, remove the file /var/lock/parallels-panel-upgrade-failure.flag from the server. Repair the failed upgrade or installation.
----------------------------
here the final part of the update log:
----
===> Cumulative APS controller database (apsc) upgrade has been started.
===> Upgrade of APS controller database has been completed.
===> Cumulative Plesk database upgrade (revertable stage) has been started.

[Code]....

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Plesk 12.x / Linux :: Unable To Update From Panel - Page Does Not Load

Jan 19, 2015

After doing the upgrade to v12.0.18 when I go in : tools , updates the page does not load . I added to the firewall port 8447 but nothing .

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Plesk 11.x / Linux :: Parallels Panel Update Failed - Yum Repository Atomic Enabled

Nov 18, 2014

For some time now the Autoinstaller fails and the Plesk control panel becomes inoperable until I run the stop and then start command for the plesk control panel. Looking at the error log: autoinstaller3.log I see the following output:

WARNING: Third-party Yum repository 'atomic' is enabled, installation may fail.

Since you use one or more 3rd-party repos (say, atomic), be careful when installing different package versions from different repos as this may lead to installation failures. For example, you may encounter a problem if you first install PHP from a 3rd-party repo and then upgrade it using the Parallels repo. To avoid such situations, install and upgdare packages from the same repo.

Traceback (most recent call last):
File "/usr/local/psa/bin/yum_install", line 194, in <module>
main()
File "/usr/local/psa/bin/yum_install", line 189, in main

[code]....

The Yum utility failed to install the required packages.Attention! Your software might be inoperable.contact product technical support.Click to expand...

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Plesk 12.x / Windows :: Auto Update Failed

Jun 19, 2015

I received the following error regarding an auto update that ran on the server.

Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: ERROR: error during prepare patch panel-12.0.18~patch51...Failed to download the package URL.... The requested URL returned error: 500 Internal Server ErrorNot all packages were installed.Please try installing packages again later. I did verify with a web browser that I can access and download the WMIMSDNSProvider.dll file specified in the update. Is this just due to a timeout and the system retries the update? If so, how can I confirm that patch 51 got applied at some point.

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Plesk 11.x / Windows :: Panel Broken After Update

Feb 17, 2014

Updates ran over the weekend and I can no longer login to the Plesk Panel. I'm getting the following PHP error: Fatal error: Call to undefined function get_gpc() in D:Plesadminhtdocsindex.php on line 3Click to expand...

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Plesk 11.x / Windows :: Unable To Login To Panel After The Last 11.5.30 Update

Mar 27, 2014

After updating i'm unable to login to the plesk panel with every user account.

---------------------------------------------------------------------------------------
Url redirect: https://[domain]:8443/sso/api.php?api=/ui

Error: Authentication failed: invalid username or password specified
---------------------------------------------------------------------------------------

The usernames and passwords are correct.

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Plesk 12.x / Windows :: After 12.0.18 Update Cannot Login To Panel - MySQL 127.0.0.1 Not Allowed

Apr 21, 2015

After installing Plesk 12.0.18 Update 43 on windows when I try to connect to Plesk Panel (https://myurl.com:8443/) I get error:

ERROR: PleskMainDBException: Host '127.0.0.1' is not allowed to connect to this MySQL server (db.php:435)

I tried to reset mysql admin password as described in article - with no luck : [URL] .....

I even tried to reset password:
%plesk_bin%plesksrvclient -set "newpassword" true

Again I get "Faild to connect to database: Host '127.0.01' is not allowed to connect to this mySQL server

All websites that uses mySql works but Plesk Panel is dead?

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Plesk 11.x / Linux :: Over-using Resellers Won't Auto-suspend

Dec 26, 2013

Under a Reseller's resources there are 3 options for Overuse:

1) Overuse is not allowed

2) Overuse of disk space and traffic is allowed

3) Overuse is allowed (not recommended)

All 3 apply to a Reseller's subscription.

Firstly, why should we care on the policy the reseller adopts for its subscriptions? It's nothing to do with us. The Overuse option for Resellers should aply to the Reseller account. But it doesn't. We have overusing resellers that are not getting suspended when the stats run like on Plesk 9.

This is broken.

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Plesk 12.x / Linux :: Auto-installer GPG Error

Apr 11, 2015

I had been wondering why I wasn't getting MU#42 of Plesk 12.0.18 on Ubuntu 14.04.2 LTS (and 12), and I noticed this when running apt-get update (just after running autoinstaller from UI)...

Reading package lists... Done

W: GPG error: http://autoinstall.plesk.com trusty InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 22738D6AF741DEBClick to expand...

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Auto CHMOD Script Running In The Background

Jul 21, 2009

I am attempting to setup a script which will automatically append the proper file permissions [posix & acl's] to any new files on certain folders that I specify.

Someone Recommended

find /Users/Kevin/Desktop/TRANSFER -type f -exec chmod 777 {} ;

This only seems to run once and when new files put in I have to have the script run every so often as a cronjob, I really just want to have a script to change the permissions of files going into a folder.

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Plesk 12.x / Linux :: How To Install With Auto-installer CentOS

Sep 3, 2014

couldn't find any installation guide by Paralles how to install Plesk12 step by step. Found some on the internet, got the webinstaller started, but it says I should visit "192.168.0.100:8447" in my browser, which is just the internal IP of the server. Now I don't know what to do now, it's a fresh installed CentOS 6.5

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Plesk 11.x / Linux :: Auto Reply Sends Email To Administrator

Jun 21, 2013

when somebody send email to hisname@hisdomain.com I'm getting that email in my mailbox (administrator email in Plesk settings).There is no CC or BCC in email recipient.I've tried to turn off the auto-reply and I'm not getting any emails.

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Plesk 11.x / Linux :: How To Auto-empty Specific Mailbox Daily

Dec 4, 2013

Is there any way to auto-delete all the messages in a specific mailbox on a specify domain on a daily basis? Using Postfix.

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Plesk 12.x / Linux :: Auto-delete Spam Folder After 30 Days

Sep 12, 2014

Mail in the spam folder is supposed to be deleted after 30 days.

I have some mail that has been in the Spam folder for 40 days. Why hasn't it been auto-deleted?

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Plesk 12.x / Linux :: Auto Enable Nginx As Default Web Server

Jan 10, 2015

how to automatically enable nginx by default for all domains/subscriptions and or even just as a whole since we do not use apache at all.

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Plesk 12.x / Linux :: Auto Updater - Failed To Solve Dependencies

Mar 27, 2015

Last night the plesk auto updater ran an update. And i was wondering if others have had the same issue?

CentOS6, RHEL5 x64 Plesk 12 Unlimited

Detecting installed product components.
Gathering information about installed license key...
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile

[Code] .....

ERROR: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.Click to expand...

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Plesk 12.x / Linux :: Courier IMAP And Auto Deleting Trash After 7 Days

Feb 20, 2015

I'm trying to find Courier IMAP config: /etc/courier/imapd

Because i would like to edit the parameters for the trash folder (see qoute and link below)

The file on my server is not there. I did some grep and locate commands and was unable to find it.

##NAME: IMAP_EMPTYTRASH:0
#
# The following setting is optional, and causes messages from the given
# folder to be automatically deleted after the given number of days.
# IMAP_EMPTYTRASH is a comma-separated list of folder:days. The default
# setting, below, purges 7 day old messages from the Trash folder.
# Another useful setting would be:
#
# IMAP_EMPTYTRASH=Trash:7,Sent:30

[Code] ....

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