Plesk 11.x / Linux :: Failed To Update Panel - Error Message
Feb 10, 2015
I'm using Plesk 11 in a Ubuntu 12.04 Linux environment on a remote dedicated server. I am NOT trying to upgrade to Plesk 12. But, every time I log onto the panel, I get the error message shown on the subject line. Afterward, it says, "To solve this problem, send an update log to Parallels support." I have the update log ... but "where" to send it. Is there an email address? A webpage?
I have Parallels Plesk Panel v.11.5.30 on CentOS (Linux version 2.6.32-431.3.1.el6.x86_64) and I get error message whenever Plesk tries autoupdates.
Problem started to appear just after I updated server with atomicorpURL....When I try to update manually through console (yum update) I get following error:
Code: warning: rpmts_HdrFromFdno: Header V3 RSA/SHA1 Signature, key ID 4520afa9: NOKEY Retrieving key from file:///etc/pki/rpm-gpg/RPM-GPG-KEY.art.txt
The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.When I try to update any component manually through panel I get following error (This is for Apache web server support):
Code: Installation started in background Loaded plugins: fastestmirror, priorities Loading mirror speeds from cached hostfile * atomic: www7.atomicorp.com * base: mirror.checkdomain.de * extras: mirror.checkdomain.de * updates: mirror.checkdomain.de
Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. Error: Failed to run the Yum utility.The Yum utility failed to install the required packages.Attention! Your software might be inoperable.
I'm getting the following alert in my Plesk 11.5 panel :
1) Failed to update Panel. To solve this problem, you can send the update log to Parallels support. View the update logs (Oct 27, 2014). View the update logs (Oct 28, 2014). Copy the logs to your computer before you close this message. To close this message, click here.
2) Installation or upgrade failed. For more information, log in as root to the server over SSH and view the file /tmp/plesk_11.5.30_installation.log. To remove this notice, remove the file /var/lock/parallels-panel-upgrade-failure.flag from the server. Repair the failed upgrade or installation. ---------------------------- here the final part of the update log: ---- ===> Cumulative APS controller database (apsc) upgrade has been started. ===> Upgrade of APS controller database has been completed. ===> Cumulative Plesk database upgrade (revertable stage) has been started.
we regularly get this message in boxmail of adress used to send email from server.This is the mail system at host DOMAIN.fr. You can delete your own text from the attached returned message.The mail system
<1@SERVERNAME.HOSTER.com> (expanded from <1>): User unknown in virtual alias table
If i look in maillog i see that :
May 18 16:48:52 SERVERNAME postfix/error: F22521B4E45: to=<1@SERVERNAME.HOSTER.com>, orig_to=<1>, relay=none, delay=0.07, delays=0.04/0.01/0/0.02, dsn=5.0.0, status=bounced (User unknown in virtual alias table)
The problem is in error message (at top) the message attached is the one sent to EMAIL@DOMAIN.com. So we can think the message is not sent to EMAIL@DOMAIN.com. SERVERNAME, HOSTER and EMAIL@DOMAIN are here to mask real data.
For some time now the Autoinstaller fails and the Plesk control panel becomes inoperable until I run the stop and then start command for the plesk control panel. Looking at the error log: autoinstaller3.log I see the following output:
WARNING: Third-party Yum repository 'atomic' is enabled, installation may fail.
Since you use one or more 3rd-party repos (say, atomic), be careful when installing different package versions from different repos as this may lead to installation failures. For example, you may encounter a problem if you first install PHP from a 3rd-party repo and then upgrade it using the Parallels repo. To avoid such situations, install and upgdare packages from the same repo.
Traceback (most recent call last): File "/usr/local/psa/bin/yum_install", line 194, in <module> main() File "/usr/local/psa/bin/yum_install", line 189, in main
The Yum utility failed to install the required packages.Attention! Your software might be inoperable.contact product technical support.Click to expand...
I want to upgrade to Plesk 12, but want to make sure current version of 11.5.30 is working properly.Whenever Plesk tried to update I get the following error.Installing packages
Loaded plugins: fastestmirror, priorities, refresh-packagekit Loading mirror speeds from cached hostfile * atomic: www5.atomicorp.com * epel: mirror.compevo.com 437 packages excluded due to repository priority protections
Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package. Check that the correct key URLs are configured for this repository.
ERROR: Failed to run the Yum utility.The Yum utility failed to install the required packages.
On one CentOS 6.5 Plesk 12.0.18 install (with all MUs applied) each time an admin logs in a notification is displayed ("Plesk was successfully updated. View detailed information on the updates.") and once a week the panel generates an email notification (Plesk panel updated successfully).
Other Plesk 12.0.18 servers that are set to automatically update aren't generating this email notification or displaying the "green" notification upon login to the Plesk Panel. Is there a flag, tmp file, or a DB trigger that isn't being set properly to cause this?
my plesk control panel 11.5.30 has problems running the auto update of the panel. During the upgrade, the server reboots even after an error message appears that shows the following message: Can't parse /root/parallels/products.inf3: Error reading end tag.
When I logged in today I saw this message:"Failed to update Plesk. To solve this problem, you can send the update log to Parallels support. View the update logs (Dec 5, 2014). Copy the logs to your computer before you close this message. To close this message, click here." Here is the error log - how do I fix this issue:
i have an email saying that Plesk has failed to update:Failed to update Plesk. To solve this problem, you can send the update log to Parallels support.
OS: Ubuntu 14.04.2 LTS Plesk version: 12.0.18 Update #53 , last updated at July 7, 2015 06:30 AM. uRL...
It looks like something with Bind9 failed, however i'm not totally sure. I have DNS installed, however its not used. It had to be installed to generate the domain keys for email authentication.My sites still work, however it looks like the DNS option is no long present in Plesk.ow to proceed with the update?
I upgraded to Plesk 12 and now i tried to update with autoinstaller, but i get this errors:
WARNING: The following packages cannot be authenticated!
pp12.0.18-bootstrapper Authentication warning overridden. Err URL 404 Not Found Failed to fetch URL 404 Not Found E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing? Synchronizing the Debian APT package index files...
ERROR: An error occurred on attempt to install packages. Attention! Your software might be inoperable. Please, contact product technical support.
I tried with apt-get but there is no update available.
I update my plesk 11,5 to 12.And I activate (limit control for smtp)After this action the email forwarding fails in all domains of plesk.This is the mail system at host fsyc.org. You can delete your own text from the attached returned message.
So, the installation procedure finished partially, installing net packages, but not really updating all info.
Comparison of the MySQL scheme for DB psa with another server with the new installation shows that some minimal differences in some tables and a couple of missing tables. So, it looks like it _almost_ succeeded.
Comparison of the RPMs installed on the two servers, shows some differences in installed packages and versions. For example, there are 2 versions of psa-backup-manager and 2 versions of psa-migration-manager on the "malfunctioning" machine.
Further runs of the autoinstaller does not work, since it seems to think that everything is fully installed/updated. How to proceed from this point. Control panel does not work...
We've looked through the installation log files and Wonder if there is some log file that we are missing - where shold we look for messages in case of a failed installation?
Upgrading was started not half an hour ago from the time this post goes out, all went well until the MySQL was started up. At this point it is screaming at me because it cannot access it due to a missing password. This shouldn't be to much of an issue, as you just follow this post here, [URL] .... However.. when I did that this happened.
SQLSTATE[HY000]  Access denied for user 'admin'@'localhost' (using password: YES)
I rent through OVH, so we don't get support access or anything. We just get a 15 site license and that's it so I don't know who to turn to for this.. I haven't ever touched anything in regards to SQL and the likes, all I did was click the upgrade button and this failed me. And now I've pretty much lost everything until this is resolved.
Since the last update I am having constant troubles with email accounts when sending or replying to email messages.
This is the message I am getting:-
"error sending your message: Service unavailable - try again later"
This is our system and the software is the Parellels with Business Manager and stuff.
OS CentOS 6.5 (Final) Plesk version 12.0.18 Update #10, last updated at Aug 4, 2014 05:00 AM
The system is up-to-date; last checked at Aug 3, 2014 04:44 AM
This is what the error looks like in the log file located at /usr/local/psa/var/log/maillog
Aug 6 11:54:08 host spamd: spamd: connection from localhost [127.0.0.1] at port 37548 Aug 6 11:54:08 host spamd: prefork: child states: II Aug 6 11:54:08 host courier-imapd: Connection, ip=[::ffff:127.0.0.1] Aug 6 11:54:08 host courier-imapd: LOGOUT, ip=[::ffff:127.0.0.1], rcvd=12, sent=365
Code: 2007-08-24 16:52:18 1IOZa6-0007Ct-8y ** email@example.com R=lookuphost T=remote_smtp: SMTP error from remote mail server after MAIL FROM:<root@server.XXXX..info> SIZE=1419: host mx3.hotmail.com [220.127.116.11]: 501 Invalid Address 2007-08-24 16:52:18 1IOZaE-0007DC-Do Error while reading message with no usable sender address (R=1IOZa6-0007Ct-8y): at least one malformed recipient address: root@server.XXXX..info - domain missing or malformed 2007-08-24 16:52:18 1IOZa6-0007Ct-8y Process failed (1) when writing error message to root@server.XXXX..info (frozen)
After a fresh install on a Debian Wheezy system, I get the following error(s) when trying to access the control panel.
https://sub.example.com:8443/ 404 Not Found Nginx
Code: 2014/06/09 19:04:15 [warn] 32236#0: conflicting server name "" on 0.0.0.0:8443, ignored 2014/06/09 19:04:26 [error] 22597#0: *43 "/usr/share/html/index.html" is not found (2: No such file or directory), client: 18.104.22.168, server: , request: "GET / HTTP/1.1", host: "sub.example.com:8443"