Plesk 12.x / Linux :: Unable To Update From Panel - Page Does Not Load
Jan 19, 2015After doing the upgrade to v12.0.18 when I go in : tools , updates the page does not load . I added to the firewall port 8447 but nothing .
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Plesk 11.x / Windows :: Unable To Login To Panel After The Last 11.5.30 Update
Mar 27, 2014After updating i'm unable to login to the plesk panel with every user account.
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Url redirect: https://[domain]:8443/sso/api.php?api=/ui
Error: Authentication failed: invalid username or password specified
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The usernames and passwords are correct.
Plesk 11.x / Linux :: Panel Won't Update
Jul 25, 2014I want to upgrade to Plesk 12, but want to make sure current version of 11.5.30 is working properly.Whenever Plesk tried to update I get the following error.Installing packages
Loaded plugins: fastestmirror, priorities, refresh-packagekit
Loading mirror speeds from cached hostfile
* atomic: www5.atomicorp.com
* epel: mirror.compevo.com
437 packages excluded due to repository priority protections
[code]....
Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package. Check that the correct key URLs are configured for this repository.
ERROR: Failed to run the Yum utility.The Yum utility failed to install the required packages.
Plesk 11.x / Linux :: Failed To Update Panel 11.5.30
May 22, 2014PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
11.5.30 Update #44, Ubuntu precise 64bit
PROBLEM DESCRIPTION
Upgrade fails with message: Failed to update Panel.you can send the update log to Parallels support. View the update logs (May 22, 2014). Copy the logs to your computer before you close this message.
Plesk 12.x / Linux :: Panel MU Update Notifications
Nov 5, 2014On one CentOS 6.5 Plesk 12.0.18 install (with all MUs applied) each time an admin logs in a notification is displayed ("Plesk was successfully updated. View detailed information on the updates.") and once a week the panel generates an email notification (Plesk panel updated successfully).
Other Plesk 12.0.18 servers that are set to automatically update aren't generating this email notification or displaying the "green" notification upon login to the Plesk Panel. Is there a flag, tmp file, or a DB trigger that isn't being set properly to cause this?
Plesk 11.x / Linux :: Login To Parallels Panel Just Reload The Page
Jul 10, 2014I have a problem to login Parallels Plesk Panel, on a 1and1 vps.
When I click on "login", it just reload the page (I'm sure that username and password is correct).
Plesk 11.x / Linux :: Update Of Parallels Panel Has Failed
Aug 4, 2014I have Parallels Plesk Panel v.11.5.30 on CentOS (Linux version 2.6.32-431.3.1.el6.x86_64) and I get error message whenever Plesk tries autoupdates.
Problem started to appear just after I updated server with atomicorpURL....When I try to update manually through console (yum update) I get following error:
Code:
warning: rpmts_HdrFromFdno: Header V3 RSA/SHA1 Signature, key ID 4520afa9: NOKEY
Retrieving key from file:///etc/pki/rpm-gpg/RPM-GPG-KEY.art.txt
The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.When I try to update any component manually through panel I get following error (This is for Apache web server support):
Code:
Installation started in background
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: www7.atomicorp.com
* base: mirror.checkdomain.de
* extras: mirror.checkdomain.de
* updates: mirror.checkdomain.de
[code]....
Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. Error: Failed to run the Yum utility.The Yum utility failed to install the required packages.Attention! Your software might be inoperable.
Plesk 11.x / Linux :: Parallels Panel - Update PHP And MySQL
May 9, 2014I am using Parallels panel 11.5.30 Update #44 on CentOS 6.5 (64bit version) located on VPS. What is the easiest way to update:
- PHP 5.3.3 to PHP 5.5.12 (current stable version) and
- MySQL 5.1.73 to MySQL 5.6.18 (current stable version).
Is it possible to update these from Plesk's control panel?
Plesk 11.x / Linux :: Cannot Login To Admin Panel After Update
May 17, 2014I am using CentOS 6.4... I cannot login to the admin page. Showing this message:
Error: Unable to log you on. An internal error occurred in the Single Sign-on authorization engine. Please try to log in later, and contact your hosting service provider if the problem persists.
Error log:
Doing restart of Parallels Installer...
2014-05-17 01:08:38: (server.c.1543) server stopped by UID = 0 PID = 10122
2014/05/17 01:15:04 [crit] 16495#0: *1 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: 127.0.0.1, server: , request: "POST /plesk-billing/task-manager.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "localhost:8443"
[Code] ....
I have tried this post: [URL] ....
[root@ns4008757 ~]# /usr/share/plesk-billing/integration --command=repair-all
Customer & Business Manager is not installed yet.
[root@ns4008757 ~]# /usr/local/psa/bin/sso -g
SSO status: on
SSO server url: https://XXX.XXX.XXX.XXX:8443
SSO API version: sw:sso:idp:1_0
SSO Application ID: z9fabw14uesl6ccoz0wnpwk68eghgvs6ny7
After running this two lines, when i login to admin panel, it shows: Can not extract SAML message.
Plesk 11.x / Linux :: Running Auto Update Of Panel
Jun 7, 2014my plesk control panel 11.5.30 has problems running the auto update of the panel. During the upgrade, the server reboots even after an error message appears that shows the following message: Can't parse /root/parallels/products.inf3: Error reading end tag.
View 4 Replies View RelatedPlesk 12.x / Linux :: Link In Home Page Of Server Administration Panel
Oct 21, 2014I tried to install "help desk" from the Plesk link in the Home Page of the Server Administration Panel,but in this installation appear a message that block the installation process..Warning: Possible phishing attempt detected: The link you used attempted to redirect you to another site.
View 9 Replies View RelatedPlesk 11.x / Linux :: Failed To Update Panel - Error Message
Feb 10, 2015I'm using Plesk 11 in a Ubuntu 12.04 Linux environment on a remote dedicated server. I am NOT trying to upgrade to Plesk 12. But, every time I log onto the panel, I get the error message shown on the subject line. Afterward, it says, "To solve this problem, send an update log to Parallels support." I have the update log ... but "where" to send it. Is there an email address? A webpage?
View 10 Replies View RelatedPlesk 11.x / Linux :: Panel 11.5 Update - Installation Or Upgrade Failed
Oct 28, 2014I'm getting the following alert in my Plesk 11.5 panel :
1) Failed to update Panel. To solve this problem, you can send the update log to Parallels support. View the update logs (Oct 27, 2014). View the update logs (Oct 28, 2014). Copy the logs to your computer before you close this message. To close this message, click here.
2) Installation or upgrade failed. For more information, log in as root to the server over SSH and view the file /tmp/plesk_11.5.30_installation.log. To remove this notice, remove the file /var/lock/parallels-panel-upgrade-failure.flag from the server. Repair the failed upgrade or installation.
----------------------------
here the final part of the update log:
----
===> Cumulative APS controller database (apsc) upgrade has been started.
===> Upgrade of APS controller database has been completed.
===> Cumulative Plesk database upgrade (revertable stage) has been started.
[Code]....
Plesk 12.x / Linux :: WP-toolkit Is Unable To Update Installations
Nov 4, 2014WP-toolkit is unable to update WP-installations. The error is obviously due to user rights of the WP-toolkit compared to vhost user rights compared to file rights.
The error:
The WordPress plugins were updated with errors:Installation "My CMS": Warning: Could not remove the old plugin. {"err_code":0,"err_message":"Updated 0/1 plugins."}
Configuration:
- nginx and apache
- nginx processes php files via php-fpm
How do I set user rights or what has to be configured to have the WP-toolbox work again?
Plesk 12.x / Linux :: Control Panel Is Very Slow To Load?
Apr 17, 2015I've been having a few issues with the control panel navigation is running slow even though I have heaps of resources available and free. The server is located locally and have no problems surfing websites attached to the same server.
When I login as admin, it can take 25 seconds to load into the first screen.
CPU GenuineIntel, Intel(R) Xeon(R)CPU E5649 @ 2.53GHz
Version Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6
OS CentOS 6.6 (Final)
Memory Available 6GB used 2.5-3GB
HDD: 300GB/ approx 130GB Free
I have tried issuing a /etc/init.d/psa restart command and has made no difference.
Plesk 12.x / Linux :: Cannot Load Pages In Control Panel
Jul 2, 2014Plesk Panel 12.0.18 , cant load pages in controlpanel (web host edition) it is making timeout all the time and also cannot send mail (roundcube).
What have parallels done to the a nice panel!
Plesk 12.x / Linux :: New Websites / Domains Only Load Default Page?
Jul 9, 2014I am creating new sites in my panel and they are only loading the default page.
The IP is pointed correctly or I would not get the default plesk page.
All the other service seem to work ok. I can ftp in and I can edit files with the online file manager.
If I use the preview feature I can see the changes I make to the files, but that is the only way.
I looked in /var/www/vhosts/system/ and the conf files are present.
What else can I check to see why the sites are not working?
Plesk 11.x / Linux :: Parallels Panel Update Failed - Yum Repository Atomic Enabled
Nov 18, 2014For some time now the Autoinstaller fails and the Plesk control panel becomes inoperable until I run the stop and then start command for the plesk control panel. Looking at the error log: autoinstaller3.log I see the following output:
WARNING: Third-party Yum repository 'atomic' is enabled, installation may fail.
Since you use one or more 3rd-party repos (say, atomic), be careful when installing different package versions from different repos as this may lead to installation failures. For example, you may encounter a problem if you first install PHP from a 3rd-party repo and then upgrade it using the Parallels repo. To avoid such situations, install and upgdare packages from the same repo.
Traceback (most recent call last):
File "/usr/local/psa/bin/yum_install", line 194, in <module>
main()
File "/usr/local/psa/bin/yum_install", line 189, in main
[code]....
The Yum utility failed to install the required packages.Attention! Your software might be inoperable.contact product technical support.Click to expand...
Plesk 11.x / Linux :: PHP Startup - Unable To Load Dynamic Library
May 1, 2015I am troubleshooting a problem where the php5 package was replaced and caused lots of psa/plesk packages to be removed. This system details are;
# cat core.version
11.5.30 Ubuntu 12.04 115140407.17
# lsb_release -a
Description: Ubuntu 12.04.2 LTS
Codename: precise
# uname -a
Linux my.host.name 3.2.0-45-generic #70-Ubuntu SMP Wed May 29 20:12:06 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
The plesk panel is up, the websites are running, and the email services are running, but there are many errors like so;
==> error.log <==
PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php5/20090626/json.so' - /usr/lib/php5/20090626/json.so: cannot open shared object file: No such file or directory in Unknown on line 0
I also get the following error when inspecting the json module:
root@vps:/etc/php5/mods-available# php -i|grep -i json
PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php5/20090626/json.so' - /usr/lib/php5/20090626/json.so: cannot open shared object file: No such file or directory in Unknown on line 0
/etc/php5/cli/conf.d/20-json.ini,
[Code] ....
What I need to install to get that json.so file back?
Plesk 11.x / Linux :: Unable To Load Object Of Type Account
Feb 3, 2015PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Parallel Plesk 11,0,9, update 63; OS centOS 6.
PROBLEM DESCRIPTION
when I try to access a domain to make changes, the system gives me this error
Message :
Unable to load object of type Account with id = 18: Account: unable to select: no such row in the table
file common_func.php3
line 3327
Type PleskFatalException
STEPS TO REPRODUCE
In ADMINISTRATION panel, clik DOMAIN -> click on one of 9 domains (only one don’t work)
ACTUAL RESULT
Error message
EXPECTED RESULT
normal operation of domain
Plesk 12.x / Linux :: File Sharing Stops - Unable To Load Folders List
Apr 6, 2015After enabling File Sharing in Plesk 12, the service appears to function correctly. If only a few files are uploaded, they are ok. However, after uploading a directory structure with a handful of MB, and subdirectories, File Sharing stops. It shows at the top of the screen:
"Internal error: The File Sharing service is temporarily unavailable because the site is down for maintenance."
it also says in the main window:
"Unable to load folders list."
Clicking on Upload Files, that dialog also shows "Unable to load folders list."
I have checked that the ownership of those files on the server is www-data:www-data , and that permissions are 755 for directories and 644 for files, because it seems like ownership and permissions could be an issue, however that doesn't fix it. Removing all the files in the share does fix it, however that's not useful if the files should be available for sharing.
Plesk 11.x / Linux :: Health Monitor Installed But Unable To Load Configuration File
Aug 31, 2013I just installed the Health Monitor add-on in a brand new Plesk 11.5.30 on CentOS 6.4 but all that it's area in Plesk displays is this funky looking error:
{"status":"error","statusMessages":[{"status":"error","class":"","content":"Unable to load configuration file.Click to expand...
Plesk 12.x / Linux :: Health Monitor Error - Unable To Load Configuration File
Apr 27, 2015I have a one problem in my server . I use in Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6 I vps in systemOS CentOS6.6 Final Minimal and installing plesk health monitor show error in :
{"status":"error","statusMessages":[{"status":"error","class":"","content":"Unable to load configuration file.
And I try the command
/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/scripts/setup-health-monitor.php
output problem is :
Error: Unable to read /proc/partitions
Plesk 11.x / Linux :: Migration From 8.6 - Unable To Load Object Of Type Account With ID 1080
Nov 14, 2014after i migrate from Plesk 8.6 to Plesk 11.5 some of my Domains have trouble.When I want to open one of the Domain i become this error here: Internal error: Unable to load object of type Account with id=340: Account: unable to select: no such row in the table
In the databases i found some of errors here:
Previous error: Template_Exception: Unable to load object of type Account with id=1080: Account: unable to select: no such row in the table (select `id`, `type`, `password` . from `accounts` . where
`id`=1080)
file: /usr/local/psa/admin/plib/Template/Processor.php
line: 27
[code]...
I have already do this here: [URL] .... and reconfigure all my domains again, but the issue dont fix.
Plesk 11.x / Windows :: Panel Broken After Update
Feb 17, 2014Updates ran over the weekend and I can no longer login to the Plesk Panel. I'm getting the following PHP error: Fatal error: Call to undefined function get_gpc() in D:Plesadminhtdocsindex.php on line 3Click to expand...
View 1 Replies View RelatedPlesk 12.x / Windows :: Unable To Login To Control Panel
Jun 7, 2014I'm Unable to Login to Control Panel, this issue started few days back, in that time i'm using Plask v11.5, When i try to log in browser try to log in and few minutes after it showing Error 500, Application error, I try to run reconfigurator.exe to verify & fix the Plesk installation, everything updated fine but issues still exist today i decided to upgrade to v12 and i upgrade to V12, everything installed fine and but still login issues there.
This time whey i try to login, i'm not getting any error message, but after some time i got mail from the server "alarm level changed. Server health parameter "Services > Plesk CPU usage" changed its status from "green" to "red"."
Plesk 12.x / Windows :: After 12.0.18 Update Cannot Login To Panel - MySQL 127.0.0.1 Not Allowed
Apr 21, 2015After installing Plesk 12.0.18 Update 43 on windows when I try to connect to Plesk Panel (https://myurl.com:8443/) I get error:
ERROR: PleskMainDBException: Host '127.0.0.1' is not allowed to connect to this MySQL server (db.php:435)
I tried to reset mysql admin password as described in article - with no luck : [URL] .....
I even tried to reset password:
%plesk_bin%plesksrvclient -set "newpassword" true
Again I get "Faild to connect to database: Host '127.0.01' is not allowed to connect to this mySQL server
All websites that uses mySql works but Plesk Panel is dead?
Plesk 11.x / Windows :: Cannot Log In - Unable To Read Control Panel Configuration File
Apr 29, 2013I can not log into to plesk right now. It's display message " Unable to read Control Panel configuration file: date_default_timezone_get() [function.date-default-timezone-get]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_ timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier.We selected 'Asia/Krasnoyarsk' for '7.0/no DST' instead".
View 1 Replies View RelatedPlesk 11.x / Windows :: Micro Update Failures - Unable To Set Object
Jul 24, 2014I am having an issue updating a Plesk Panel installation via micro updates.
OS: Windows Server 2008 R2 SP1
Software: Plesk for windows 11.5
The following errors are generated when the system attempts to update. Please see below for details:
Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: ERROR: can't apply patch panel-11.5.30~patch47
Unable to set the object (C:Program Files (x86)ParallelsPleskadminplibapi-common.aiupd_37cuDomain.php.old) owner: (5) Access is denied.
[Code] ....
Plesk 11.x / Windows :: Unable To Read Control Panel Configuration File Error
Aug 29, 2014I'm unable to access my plesk control panel .its giving this error "Unable to read Control Panel configuration file";tried all available solution for permissions but the problem remains.
View 3 Replies View RelatedPlesk 11.x / Windows :: Create Subscription - Unable To Update Domain Data
Feb 4, 2014In plesk 11 with os windows 2012 when i try to create any new subscription i get following error:
Error: Unable to update domain data: Execute websrvmng --add-domain "--domain-name=testDomain123.com" failed with error code 1:
what should i do? this problem happen suddenly without any changes by us.