Plesk 11.x / Linux :: Over-using Resellers Won't Auto-suspend
Dec 26, 2013
Under a Reseller's resources there are 3 options for Overuse:
1) Overuse is not allowed
2) Overuse of disk space and traffic is allowed
3) Overuse is allowed (not recommended)
All 3 apply to a Reseller's subscription.
Firstly, why should we care on the policy the reseller adopts for its subscriptions? It's nothing to do with us. The Overuse option for Resellers should aply to the Reseller account. But it doesn't. We have overusing resellers that are not getting suspended when the stats run like on Plesk 9.
This is broken.
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May 29, 2009
I have Linux and Windows server with Plesk 8.6 as the control panel and now the issue is that there is no option to auto suspend the accounts which are using over the quota(Diskspace or Traffic). All I have to manually check the accounts and to suspend, which I think not good. Is there any option to get the accounts auto suspended once they reached the limits. In the Notifications area, sending mails to clients regarding the quota, but no option to suspend the accounts.
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Nov 25, 2008
i see alot hosting have a good trick which is auto suspend site over the normal load of 5% .... so what is this script that suspend site for period time and unsuspend it automaticly
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Oct 26, 2007
isee in bluehost.com if account doing high load is suspended some minute and back again
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Jun 3, 2015
We have a problem migrating from 11.0.9 to a different server running 12.0.18. Our Plesk 11 server is running great since years ago. We have 3 resellers there, say reseller1 with 17 domains, reseller2 with 13 domains and reseller3 with 250 domains.
First, we executed a complete server migration with:
/usr/local/psa/bin/migrate -m -host xxx.xxx.xxx.xxx -password xxxxxx -ip-mapping /root/migration-mapping.txt -skip-license -replace-existing-objects true
The process ran properly, but in the end we've found reseller1 and reseller2 were NOT migrated. No errors were reported tho.
While investigating this issue we have found:
1) "/usr/local/psa/bin/migrate --list-resellers" returns only reseller3. So it looks like reseller1 and reseller2 are not "seen" by the migrate utility.
2) /usr/local/psa/bin/migrate -mr reseller1 returns:
Migration started at: 2015-06-03 04:21:11
The following clients not exist: reseller1
3) /usr/local/psa/bin/migrate --list-subscriptions returns the 250 subscriptions of reseller3, but no single mention to reseller1 and reseller2 subscriptions.
In short, reseller1 and reseller2 are invisible for the migration utility. Both missing resellers are ok, enabled and active in our Plesk 11 server.
We are now stuck on the migration process and wondering if this could be a bug in the migrate utility? or some inconsistence in our Plesk 11?
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Feb 4, 2015
After each Plesk auto-update FTP server don't answer anymore.
We have to restart it with this commande line : /etc/init.d/xinetd restart
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Apr 11, 2015
I had been wondering why I wasn't getting MU#42 of Plesk 12.0.18 on Ubuntu 14.04.2 LTS (and 12), and I noticed this when running apt-get update (just after running autoinstaller from UI)...
Reading package lists... Done
W: GPG error: http://autoinstall.plesk.com trusty InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 22738D6AF741DEBClick to expand...
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Jun 29, 2015
As the admin user, change the setting for a particular email account called "The maximum number of outgoing email messages" to a value beyond the default. For example if the default is 35, set it to 75. This is common -- often we have customers who send larger quantities of messages than the average user.
Login as a reseller with access to manage the email account and attempt to change any *other* value. For example, you could completely ignore the outgoing mail messages value and change just the Auto-Reply value
Plesk refuses to allow the change and kicks me back to the first tab with the following error:
The value must be in the range 0..35. Only the Plesk administrator can adjust this setting.Click to expand...
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Sep 3, 2014
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Jun 7, 2014
my plesk control panel 11.5.30 has problems running the auto update of the panel. During the upgrade, the server reboots even after an error message appears that shows the following message: Can't parse /root/parallels/products.inf3: Error reading end tag.
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Apr 19, 2014
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- change webhosting settings (like password, etc)
Internal error.
ERROR: Call to a member function getWebServerFPAdminSysUser() on a non-object (Apache.php:738)
- click on server components in server manager:
ERROR: Call to a member function getWebServerPackage() on a non-object (class.ServiceControl.php:76)
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Dec 18, 2014
It seems last night Plesk ran any update and it failed. I received an mail with a link to the log, but I cant access Plesk Panel to see the log.
When trying to access Plesk, I get "502 Bad Gateway" Message.
Inside the Log there are many errors like:
Code:
2014/12/18 15:26:51 [crit] 14416#0: *3563 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: xxx.xxx.xxx.xxx, server: , request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "xxxxx:8443"
Is there any way to disable auto updates for plesk?
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Jun 21, 2013
when somebody send email to hisname@hisdomain.com I'm getting that email in my mailbox (administrator email in Plesk settings).There is no CC or BCC in email recipient.I've tried to turn off the auto-reply and I'm not getting any emails.
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Sep 11, 2014
OS : centos 6.5 2.6.32-431.23.3.el6.x86_64 actual plesk version 12.0.18 after auto-update google authentication and 3other extensions were enabled and now google authentication isn't in the list of installed extensions and not functioning i was able to login as before without google authentication but when I wanted to reinstall the extension catalog shows a empty screen I have ran /usr/local/psa/admin/sbin/autoinstaller --select-release-current --upgrade-installed-components & /usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh repair no luck where to look or to reinstall the extention catalog ?
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Dec 4, 2013
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Sep 12, 2014
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I have some mail that has been in the Spam folder for 40 days. Why hasn't it been auto-deleted?
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Jan 10, 2015
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Dec 26, 2014
I have a message of failure during autoupdate of my plesk ...
The logs are.
Code:
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[Code] ....
ERROR: Installation will not continue
Not all packages were installed.
Please, contact product technical support.
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Mar 27, 2015
Last night the plesk auto updater ran an update. And i was wondering if others have had the same issue?
CentOS6, RHEL5 x64 Plesk 12 Unlimited
Detecting installed product components.
Gathering information about installed license key...
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
[Code] .....
ERROR: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.Click to expand...
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Feb 20, 2015
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Because i would like to edit the parameters for the trash folder (see qoute and link below)
The file on my server is not there. I did some grep and locate commands and was unable to find it.
##NAME: IMAP_EMPTYTRASH:0
#
# The following setting is optional, and causes messages from the given
# folder to be automatically deleted after the given number of days.
# IMAP_EMPTYTRASH is a comma-separated list of folder:days. The default
# setting, below, purges 7 day old messages from the Trash folder.
# Another useful setting would be:
#
# IMAP_EMPTYTRASH=Trash:7,Sent:30
[Code] ....
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Jul 4, 2015
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Jul 19, 2015
Is it possible to install Plesk 12 to Debian Jessie with the autoinstall script?
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May 27, 2014
I need to get a list of suspend domains from mysql. The domains are suspend because they exceeded quota.So far I have done this query:
#############
select domains.id,
domains.name as domena,
Round(((sum(domains.real_size))/1048576),2) realMB,
(select Round((limits.value/1048576),2) from limits left join (domains, subscriptions, subscriptionproperties) on (domains.id=subscriptions.object_id and subscriptions.id=subscriptionproperties.subscription_id and subscriptionproperties.value=limits.id) where subscriptionproperties.name='limitsId' and limits.limit_name='disk_space' and domains.name=domena) quotaMB
from domains
where domains.status='2' and
(select (sum(domains.real_size)))>0
group by domains.cl_id;
but I didnt managed to get only those that exceed the quota.
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Nov 19, 2013
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May 19, 2015
we use plesk 12 and server 2012 r2 i want know how can i disable php perl python cgi that resellers can not enable it for their users when add new plan, i do not want my users and users resellers access to php perl python cgi,
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Nov 25, 2014
How to hide from our clients (end users: Plesk customers/resellers) any message related to Apache configuration files failed, like this one:
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We already see the message within Plesk admin interface, so our customers don't really need to see that, as there's nothing they can do for that.
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Jul 20, 2007
I am wondering is there any software could offer auto complete feature for linux command? most linux need enter lots of parameters, if there is such a tool, that could be cool & great.
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Jun 19, 2015
I received the following error regarding an auto update that ran on the server.
Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: ERROR: error during prepare patch panel-12.0.18~patch51...Failed to download the package URL.... The requested URL returned error: 500 Internal Server ErrorNot all packages were installed.Please try installing packages again later. I did verify with a web browser that I can access and download the WMIMSDNSProvider.dll file specified in the update. Is this just due to a timeout and the system retries the update? If so, how can I confirm that patch 51 got applied at some point.
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Jan 4, 2014
I want to have this option on my homepage ! Is this posible whit plesk panel 11.5 or do we need to upgrade??
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Mar 30, 2009
I have an address that receives hundreds and hundreds of e-mails a day. It's an address people aren't supposed to use (basically noreply@mydomain.com), but people do. I'd like to stop being the guy that gets these and routes them as appropriate, but we can't just turn it off and cause a hard bounce, because that will bewilder too many people who don't get that replying to noreply@mydomain.com is a bad idea. (Our website sends out notifications to people. A lot of people reply for various strange reasons, and we also get a lot of autoresponders sending us junk.)
I'm a Linux admin, so I'm a bit out of my league -- this needs to be configured on our Exchange box.
What I'd really like is an auto-responder for this address that will tell people that they e-mailed a mailbox that no one uses, and give them directions on how to contact a real person if need be.
However, fully half of the e-mails we receive are people's auto-responders. Is an Exchange auto-responder going to reply to their auto-responder? This will completely bewilder people.
And if this will auto-respond to auto-responders, is there a cleaner solution here? Again, it's got to be Exchange, but I'm a Postfix guy, so I have very little experience here.
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