Plesk 11.x / Windows :: Unable To Login To Panel After The Last 11.5.30 Update

Mar 27, 2014

After updating i'm unable to login to the plesk panel with every user account.

---------------------------------------------------------------------------------------
Url redirect: https://[domain]:8443/sso/api.php?api=/ui

Error: Authentication failed: invalid username or password specified
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The usernames and passwords are correct.

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Plesk 12.x / Windows :: Unable To Login To Control Panel

Jun 7, 2014

I'm Unable to Login to Control Panel, this issue started few days back, in that time i'm using Plask v11.5, When i try to log in browser try to log in and few minutes after it showing Error 500, Application error, I try to run reconfigurator.exe to verify & fix the Plesk installation, everything updated fine but issues still exist today i decided to upgrade to v12 and i upgrade to V12, everything installed fine and but still login issues there.

This time whey i try to login, i'm not getting any error message, but after some time i got mail from the server "alarm level changed. Server health parameter "Services > Plesk CPU usage" changed its status from "green" to "red"."

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Plesk 12.x / Windows :: After 12.0.18 Update Cannot Login To Panel - MySQL 127.0.0.1 Not Allowed

Apr 21, 2015

After installing Plesk 12.0.18 Update 43 on windows when I try to connect to Plesk Panel (https://myurl.com:8443/) I get error:

ERROR: PleskMainDBException: Host '127.0.0.1' is not allowed to connect to this MySQL server (db.php:435)

I tried to reset mysql admin password as described in article - with no luck : [URL] .....

I even tried to reset password:
%plesk_bin%plesksrvclient -set "newpassword" true

Again I get "Faild to connect to database: Host '127.0.01' is not allowed to connect to this mySQL server

All websites that uses mySql works but Plesk Panel is dead?

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Plesk 11.x / Linux :: Cannot Login To Admin Panel After Update

May 17, 2014

I am using CentOS 6.4... I cannot login to the admin page. Showing this message:

Error: Unable to log you on. An internal error occurred in the Single Sign-on authorization engine. Please try to log in later, and contact your hosting service provider if the problem persists.

Error log:
Doing restart of Parallels Installer...
2014-05-17 01:08:38: (server.c.1543) server stopped by UID = 0 PID = 10122
2014/05/17 01:15:04 [crit] 16495#0: *1 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: 127.0.0.1, server: , request: "POST /plesk-billing/task-manager.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "localhost:8443"

[Code] ....

I have tried this post: [URL] ....

[root@ns4008757 ~]# /usr/share/plesk-billing/integration --command=repair-all
Customer & Business Manager is not installed yet.
[root@ns4008757 ~]# /usr/local/psa/bin/sso -g
SSO status: on
SSO server url: https://XXX.XXX.XXX.XXX:8443
SSO API version: sw:sso:idp:1_0
SSO Application ID: z9fabw14uesl6ccoz0wnpwk68eghgvs6ny7

After running this two lines, when i login to admin panel, it shows: Can not extract SAML message.

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Plesk 12.x / Linux :: Unable To Update From Panel - Page Does Not Load

Jan 19, 2015

After doing the upgrade to v12.0.18 when I go in : tools , updates the page does not load . I added to the firewall port 8447 but nothing .

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Plesk 11.x / Windows :: Redirect Loop When Login Into Client Panel

Jul 24, 2014

I have a problem with one of my Plesk Panels for windows (v. 11.5.30 Update #47). One of the clients is getting "Redirect loop" error when tries to login to his panel. The funny thing is that this is only happening to one account. I've tried to change subsriber for his subscription, but there was no result, since the same thing happend when I tried to login with the new subscriber's login.

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Plesk 11.x / Windows :: Panel Broken After Update

Feb 17, 2014

Updates ran over the weekend and I can no longer login to the Plesk Panel. I'm getting the following PHP error: Fatal error: Call to undefined function get_gpc() in D:Plesadminhtdocsindex.php on line 3Click to expand...

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Plesk 11.x / Windows :: Micro Update Failures - Unable To Set Object

Jul 24, 2014

I am having an issue updating a Plesk Panel installation via micro updates.

OS: Windows Server 2008 R2 SP1
Software: Plesk for windows 11.5

The following errors are generated when the system attempts to update. Please see below for details:

Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: ERROR: can't apply patch panel-11.5.30~patch47
Unable to set the object (C:Program Files (x86)ParallelsPleskadminplibapi-common.aiupd_37cuDomain.php.old) owner: (5) Access is denied.

[Code] ....

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Plesk 11.x / Windows :: Cannot Log In - Unable To Read Control Panel Configuration File

Apr 29, 2013

I can not log into to plesk right now. It's display message " Unable to read Control Panel configuration file: date_default_timezone_get() [function.date-default-timezone-get]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_ timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier.We selected 'Asia/Krasnoyarsk' for '7.0/no DST' instead".

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Plesk 11.x / Windows :: Create Subscription - Unable To Update Domain Data

Feb 4, 2014

In plesk 11 with os windows 2012 when i try to create any new subscription i get following error:

Error: Unable to update domain data: Execute websrvmng --add-domain "--domain-name=testDomain123.com" failed with error code 1:

what should i do? this problem happen suddenly without any changes by us.

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Plesk 11.x / Windows :: Unable To Create Or Update Subscription - PHP Handler Is Not Registered

Jan 23, 2014

I have parallel plesk 11.5 on my VPS hosting. Recently I upgraded the PHP version to 5.4 via Updates and Upgrades feature. Now, I am not able to change anything for any domain/website, it always shows me following error:

"Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.4" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again."

I tried creating a handler with same name in IIS but it didn't work. When I checked in "Server Components" the max PHP version is "PHP 5.3.28" but I see PHP 5.4 installed in C:ParallelsPleskAdditionalPleskPHP54 folder on the server.

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Plesk 11.x / Windows :: Unable To Create Or Update Subscription - PHP Handler Not Registered

Dec 1, 2014

When logged into the admin panel, I can manage all other domain except for one. When I try to manage this particular domain (which is our own domain rather than a client domain), it takes a while before returning page not found. In the logs, it's getting a high volume of the following error message:

Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.3" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again.

I've tried attacking the issue through IIS. PHP appears to be configured correctly in IIS. I've looked at permissions. The website itself runs fine, I just can't manage the domain.

Another issue, which may be related, is when trying to access the PHP Manager in IIS for the PleskControlManager site, it gets an error stating that it can't find the php.ini file. I don't know if this is normal, or related.

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Plesk 11.x / Windows :: Unable To Read Control Panel Configuration File Error

Aug 29, 2014

I'm unable to access my plesk control panel .its giving this error "Unable to read Control Panel configuration file";tried all available solution for permissions but the problem remains.

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Plesk 12.x / Windows :: Unable To Update Administrator Information - Some Fields Are Empty Or Contain Improper Value

Mar 7, 2015

Problem after upgrading to 12

Error: Unable to update administrator information:Some fields are empty or contain an improper value.

('login' = '')

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Plesk 12.x / Linux :: Panel Login 404 Error

Jun 9, 2014

After a fresh install on a Debian Wheezy system, I get the following error(s) when trying to access the control panel.

https://sub.example.com:8443/
404 Not Found
Nginx

My log

Code:
2014/06/09 19:04:15 [warn] 32236#0: conflicting server name "" on 0.0.0.0:8443, ignored
2014/06/09 19:04:26 [error] 22597#0: *43 "/usr/share/html/index.html" is not found (2: No such file or directory), client: 68.51.77.126, server: , request: "GET / HTTP/1.1", host: "sub.example.com:8443"

While http://sub.example.com:8880/ works fine

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Plesk 12.x / Linux :: Cannot Login After Update From 11.x To 12.0.18

Jun 26, 2014

I have VPS Server with Parallels Plesk 11.5.30 (64 bits) on OVH.ORG..Today i do Update to newest version via https://MY-IP:8447

Code: [URL] .....

Now i cant login to my server: [URL] ....

How can i repair it. I dont wanna install again Plesk Panel becouse i have a lot of configuration and email adress.All components like Apache Mysql, ftp works good, but i cant only login.

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Plesk 12.x / Linux :: Redirecting To Server URL For Login To Panel

Mar 25, 2015

How do they redirect to the Server URL in CPanel.

Eg. <Domain.tld>/cpanel

I looked for directory called /cpanel but non-exist.

I wish to use the same method to redirect to Plesk Panel <Domain.tld>/ppp if possible.

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Plesk 11.x / Linux :: Panel Won't Update

Jul 25, 2014

I want to upgrade to Plesk 12, but want to make sure current version of 11.5.30 is working properly.Whenever Plesk tried to update I get the following error.Installing packages

Loaded plugins: fastestmirror, priorities, refresh-packagekit
Loading mirror speeds from cached hostfile
* atomic: www5.atomicorp.com
* epel: mirror.compevo.com
437 packages excluded due to repository priority protections

[code]....

Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package. Check that the correct key URLs are configured for this repository.

ERROR: Failed to run the Yum utility.The Yum utility failed to install the required packages.

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Plesk 11.x / Linux :: Disallow Changing Passwords Panel Login

Nov 4, 2014

We use our own backoffice for remote logins. Passwords for panel login are encrypted. Is it possible to remove the option for customers to change their password for panel login so they will stay in sync with our own backoffice?

If it's not possible, is there a way to decrypt the panel login passwords, like there is for the admin-password (/usr/local/psa/bin/admin --show-password)?

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Plesk 11.x / Linux :: Login To Parallels Panel Just Reload The Page

Jul 10, 2014

I have a problem to login Parallels Plesk Panel, on a 1and1 vps.

When I click on "login", it just reload the page (I'm sure that username and password is correct).

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Plesk 12.x / Linux :: Horde Login Failed Since Update

Sep 26, 2014

Since the update from 11.5 to 12 working Horde login no longer, IMAP works otherwise perfect.

psa-horde.log:
ERR: HORDE [horde] FAILED LOGIN for info@xydomain.tld (info@xydomain.tld) [xx.xx.xx.xx] to horde [pid 20347 on line 216 of "/usr/share/psa-horde/login.php"]
xx.xx.xx.xx = Server-IP

Message from the Horde:
Login failed.

(Email / password are of course correct)

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Plesk 11.x / Linux :: Failed To Update Panel 11.5.30

May 22, 2014

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE

11.5.30 Update #44, Ubuntu precise 64bit

PROBLEM DESCRIPTION

Upgrade fails with message: Failed to update Panel.you can send the update log to Parallels support. View the update logs (May 22, 2014). Copy the logs to your computer before you close this message.

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Plesk 12.x / Linux :: Panel MU Update Notifications

Nov 5, 2014

On one CentOS 6.5 Plesk 12.0.18 install (with all MUs applied) each time an admin logs in a notification is displayed ("Plesk was successfully updated. View detailed information on the updates.") and once a week the panel generates an email notification (Plesk panel updated successfully).

Other Plesk 12.0.18 servers that are set to automatically update aren't generating this email notification or displaying the "green" notification upon login to the Plesk Panel. Is there a flag, tmp file, or a DB trigger that isn't being set properly to cause this?

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Plesk 11.x / Linux :: Update Of Parallels Panel Has Failed

Aug 4, 2014

I have Parallels Plesk Panel v.11.5.30 on CentOS (Linux version 2.6.32-431.3.1.el6.x86_64) and I get error message whenever Plesk tries autoupdates.

Problem started to appear just after I updated server with atomicorpURL....When I try to update manually through console (yum update) I get following error:

Code:
warning: rpmts_HdrFromFdno: Header V3 RSA/SHA1 Signature, key ID 4520afa9: NOKEY
Retrieving key from file:///etc/pki/rpm-gpg/RPM-GPG-KEY.art.txt

The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.When I try to update any component manually through panel I get following error (This is for Apache web server support):

Code:
Installation started in background
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: www7.atomicorp.com
* base: mirror.checkdomain.de
* extras: mirror.checkdomain.de
* updates: mirror.checkdomain.de

[code]....

Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. Error: Failed to run the Yum utility.The Yum utility failed to install the required packages.Attention! Your software might be inoperable.

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Plesk 11.x / Linux :: Parallels Panel - Update PHP And MySQL

May 9, 2014

I am using Parallels panel 11.5.30 Update #44 on CentOS 6.5 (64bit version) located on VPS. What is the easiest way to update:

- PHP 5.3.3 to PHP 5.5.12 (current stable version) and
- MySQL 5.1.73 to MySQL 5.6.18 (current stable version).

Is it possible to update these from Plesk's control panel?

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Plesk 11.x / Linux :: Running Auto Update Of Panel

Jun 7, 2014

my plesk control panel 11.5.30 has problems running the auto update of the panel. During the upgrade, the server reboots even after an error message appears that shows the following message: Can't parse /root/parallels/products.inf3: Error reading end tag.

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Plesk 12.x / Linux :: Unable To Login To Round Cube With Any Email Account

Dec 18, 2014

We was unable to log in into Round cube with any email account. URL....

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Plesk 12.x / Linux :: Unable To Find Row By Field Login With Value In Smb Users Table

Aug 25, 2014

On a couple of domains I get this error if I click on the domain in the domains option or in the Subscriptions list.

Unable to find row by field login with value domain.com in smb_users table.

How can I fix this?

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Plesk 11.x / Linux :: Failed To Update Panel - Error Message

Feb 10, 2015

I'm using Plesk 11 in a Ubuntu 12.04 Linux environment on a remote dedicated server. I am NOT trying to upgrade to Plesk 12. But, every time I log onto the panel, I get the error message shown on the subject line. Afterward, it says, "To solve this problem, send an update log to Parallels support." I have the update log ... but "where" to send it. Is there an email address? A webpage?

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Plesk 11.x / Linux :: Panel 11.5 Update - Installation Or Upgrade Failed

Oct 28, 2014

I'm getting the following alert in my Plesk 11.5 panel :

1) Failed to update Panel. To solve this problem, you can send the update log to Parallels support. View the update logs (Oct 27, 2014). View the update logs (Oct 28, 2014). Copy the logs to your computer before you close this message. To close this message, click here.

2) Installation or upgrade failed. For more information, log in as root to the server over SSH and view the file /tmp/plesk_11.5.30_installation.log. To remove this notice, remove the file /var/lock/parallels-panel-upgrade-failure.flag from the server. Repair the failed upgrade or installation.
----------------------------
here the final part of the update log:
----
===> Cumulative APS controller database (apsc) upgrade has been started.
===> Upgrade of APS controller database has been completed.
===> Cumulative Plesk database upgrade (revertable stage) has been started.

[Code]....

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Plesk 12.x / Linux :: WP-toolkit Is Unable To Update Installations

Nov 4, 2014

WP-toolkit is unable to update WP-installations. The error is obviously due to user rights of the WP-toolkit compared to vhost user rights compared to file rights.

The error:
The WordPress plugins were updated with errors:Installation "My CMS": Warning: Could not remove the old plugin. {"err_code":0,"err_message":"Updated 0/1 plugins."}

Configuration:
- nginx and apache
- nginx processes php files via php-fpm

How do I set user rights or what has to be configured to have the WP-toolbox work again?

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