Plesk 11.x / Linux :: Can't Access Panel From Usual Address
Jun 12, 2014
I currently run a fair size forum which is running IPB and the new version recommends mysql 5.6. Therefore I decided to go ahead and get this installed. In the process I managed to mess up all my sites completely like a moron and at one point couldnt access anything running modcgi. Now I have fixed almost all of it
Problem: Problem I have now is that I cannot access the plesk panel no matter what I try. Firstly I could not restart the service as it said that the database was missing, and therefore I have restored the PSA database from a backup. The service now restarts however looks slightly different to how I would usually see the restart:-
Stopping sw-engine-fpm: [ OK ]
Starting sw-engine-fpm: [ OK ]
However I cannot access the panel from the usual address. All I get is "Firefox can't establish a connection to the server at husky-owners.com:8443" . Im at a bit of a loss as to where to go from here.
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Jun 21, 2014
ERROR: Zend_Db_Statement_Exception: SQLSTATE[HY000]:
General error: 126 Incorrect key file for table '/tmp/#sql_50f_0.MYI'; try to repair it (Pdo.php:234)
After upgrading to v12 i have no access to the plesk panel. The message above is shown.
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Jul 24, 2014
It seems that, since Plesk 12.x, many usual ports are now closed by default (ex. port mysql 3306, port 9000...)
Clients are not informed...
how can we re-open these ports ?
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Jan 10, 2015
I got error, can`t access to panel:
ERROR: Service_Agent_Exception
Unable to read apache features from the service node: [Sat Jan 10 12:25:03.013856 2015] [so:warn] [pid 32541] AH01574: module actions_module is already loaded, skipping
[Sat Jan 10 12:25:03.014058 2015] [so:warn] [pid 32541] AH01574: module auth_digest_module is already loaded, skipping
[Sat Jan 10 12:25:03.014694 2015] [so:warn] [pid 32541] AH01574: module authz_user_module is already loaded, skipping
[Code] ....
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Sep 20, 2014
I have been a solid cPanel / WHM user for the past 2 years, we have now since downsized our hosting requirements and also wanted to cut our panel costs and so we moved to PLESK 12 Web Edition.The server is on a trial license and has been working fine with no problems for the past 2 weeks. Today all of a sudden none of the websites are accessible, although I can ping all IP's on server and login via SSH.I cannot access any websites or hosting control panel, I have disabled IP tables as this was the cause of a problem last time.
Why this happened was there an update at around 5AM this morning which could have caused this?I have restarted the server, I can successfully ping / resolve address from SSH.
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Apr 11, 2015
the Error Code is :SQLSTATE[HY000]: General error: 1030 Got error -1 from storage engine Knowledge base says I am out of storage but I am not .But the output of command df -h returns this:
Code:
Filesystem Size Used Avail Use% Mounted on
/dev/vda3 825G 673G 110G 86% /
tmpfs 9.8G 0 9.8G 0% /dev/shm
/dev/vda1 477M 59M 393M 13% /boot
Restarting sw-cp-server doesn't shows any error.However , I was getting some problems with mysql socket and I wasn't able to use the plesk still then currently a custom installation of phpmyadmin lets me access the databases but I can't access any of my websites either (Wordpress). Apache returns 504 Gateway Error .
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Jul 7, 2014
Upgrading was started not half an hour ago from the time this post goes out, all went well until the MySQL was started up. At this point it is screaming at me because it cannot access it due to a missing password. This shouldn't be to much of an issue, as you just follow this post here, [URL] .... However.. when I did that this happened.
Code:
/usr/local/psa/bin/admin --show-password
PHP Notice: Undefined index: PARAMETERS; File: /usr/local/psa/admin/plib/CommonPanel/Exception.php, Line: 266
SQLSTATE[HY000] [1045] Access denied for user 'admin'@'localhost' (using password: YES)
I rent through OVH, so we don't get support access or anything. We just get a 15 site license and that's it so I don't know who to turn to for this.. I haven't ever touched anything in regards to SQL and the likes, all I did was click the upgrade button and this failed me. And now I've pretty much lost everything until this is resolved.
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Aug 28, 2012
How can I allow only one ip or a list of ip addresses to access port 8443.I need to limit access this port to few ip addresses and not everyone
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Jul 1, 2013
Is it Normal that NAT / Internal IP Address shows up in customer panel ? It shows up in the detail page of Web Hosting Access, detail page of Mail Settings and on the detail page of Adding new databases.
DNS and on the section of Web Hosting Access in the front page of Websites and Domains are showing the correct public IP address
Attached is one of the screen that I'm talking about (Web Hosting Access)
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Jun 29, 2012
after upgrading to plesk 11 i get this error (Image attached)
so basicaly i cant do nothing..
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Feb 22, 2015
Windows Server 2012r2
Plesk Panel 12.0.18 Update #36, last updated at Feb 20, 2015
my server running version 12 on win server 2012r2 of the panel. Sometime in the last few days something has changed and I can no longer load the Admin panel on ip:8443.
I can access the panel by using remote desktop into my server and loading it locally.
I also can not connect to the server using the mobile manager app or via telnet. If I disable the firewall in the Plesk panel it works fine so I checked my firewall but incoming on 8443 is allowed. It seems the firewall is blocking ports that were previously open as I can't remote access my MS SQL server either without switching the firewall off.
The only change I'm aware of since I last used the panel is the update #36 install. Not sure where to look next?
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Aug 18, 2012
Health Monitor Module is installed and running on server, but not visible under Server Administration Panel > Home > Server Health on Plesk Panel 11.0.9 update #7. Is there a trick to configuring home to show it and/or a direct way to launch view of server health?
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Sep 14, 2014
I have 2 IPs for my vServer. Plesk automatically add both addresses to the Plesk Panel. One of the ip address I want to use for another service (openvpn). The Problem is, that i can't delete the IP from the Plesk panel.
I got the message: Fehler: String was provided for unescaped parameter host.
There are no reseller or customers who use this IP. So how can i solve this problem and delete the IP from the Panel?
Using Plesk 12.0.18
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Jul 25, 2014
I want to upgrade to Plesk 12, but want to make sure current version of 11.5.30 is working properly.Whenever Plesk tried to update I get the following error.Installing packages
Loaded plugins: fastestmirror, priorities, refresh-packagekit
Loading mirror speeds from cached hostfile
* atomic: www5.atomicorp.com
* epel: mirror.compevo.com
437 packages excluded due to repository priority protections
[code]....
Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package. Check that the correct key URLs are configured for this repository.
ERROR: Failed to run the Yum utility.The Yum utility failed to install the required packages.
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Mar 10, 2015
Does Plesk's own server, "sw-cp-server" use a different PHP binary than is used for hosted sites?I've found the .ini, /usr/local/psa/admin/conf/, but I can't figure out where the binary would be? I'm trying to run some WP-CLI commands, but some functions I have disabled in the default PHP.ini are required by WP-CLI.
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Jan 30, 2015
I have several clients still using WinXP. How do I disable SNI for SSL certificates ( and just use old IP way )?
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Feb 4, 2015
After having some issues with my server mail program i read an article online where i though removing psa-courier-imap will resolve my mail problems.
Now nor my email is working but also i lost my plesk panel. Going to plesk ip address there's nothing anymore.Checked my server and is printing i have plesk 11.0.9 installed but is nowhere to find. I try to install psa-courier-imap again but yum cant find it.
Everything working on the server including all sites are available on the web.The only think i'm missing is the Plesk login page.
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Jul 11, 2014
I just created a new Domain "bernhardlinz.de" at the
Plesk Panel -> Websites & Domains -> Add new Domain
After the Creation the new Domain does not appear under "Websites & Domains".
I check the domain with
Code:
/usr/local/psa/bin/domain -i bernhardlinz.de
And all looks fine like my other, older domains:
Code:
General
=============================
Domain name: bernhardlinz.de
Owner's contact name: Bernhard Linz (admin)
Domain status: OK
[Code] ....
I can see the domain under "Mails" and also create new mail accounts. There are no Errors for this under
Code:
/usr/local/psa/admin/logs/panel.log
As i try to add the domain first i got a
Code:
[11-Jul-2014 21:41:35 Europe/Berlin] PleskUtilException: mailmng-outgoing failed: ERROR:outgoing:database disk image is malformed
Which I removed with the
Code:
/usr/local/psa/admin/sbin/mchk
Command I found in the Plesk forum. After that i could add the domain.
I try a add another fantasy domain - also works but alos not displaying in Panel "Websites & Domains"
I take a look at the Plesk-Database "psa" with the Build-In "phpMyAdmin"
I take a look at the table "domains" and it looks like the other entries.
The Server was restored a few days before from a Backup. After the restore i had have the problem the "mysql" service did not start. I fixed the problem with the description from [URL] ... (Start mysql in recoverymode, export all data, delete the content of the whole mysql folder /var/lib/mysql folder, init new database and import the exported data). After that all looks fine.
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May 18, 2015
Following the update from 11 to Plesk 12 (and installing latest Ubuntu fixes), the Plesk panel access is broken. Welcome page says:Can not load key: key is empty.And of course, no way to login the mgt interface. All services appear up, so this is only affecting the panel web service.
Fishing out the panel.log, it appears to be at a lower level than I initially thought (see below): experiencing issues after updating from 11 to 12 on Ubuntu (12)?
[18-May-2015 19:46:34 Europe/Berlin] PHP Warning: file_get_contents(/opt/psa/var/sso.sp.pem): failed to open stream: No such file or directory; File: /opt/psa/admin/externals/xmlseclibs.php, Line: 285
[18-May-2015 19:46:34 Europe/Berlin] Exception: PHP Warning: file_get_contents(/opt/psa/var/sso.sp.pem): failed to open stream: No such file or directory; File: /opt/psa/admin/externals/xmlseclibs.php, Line: 285
file: /opt/psa/admin/plib/Smb/Exception/Syntax.php
line: 56
[code]..
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May 22, 2014
PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
11.5.30 Update #44, Ubuntu precise 64bit
PROBLEM DESCRIPTION
Upgrade fails with message: Failed to update Panel.you can send the update log to Parallels support. View the update logs (May 22, 2014). Copy the logs to your computer before you close this message.
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Nov 5, 2014
On one CentOS 6.5 Plesk 12.0.18 install (with all MUs applied) each time an admin logs in a notification is displayed ("Plesk was successfully updated. View detailed information on the updates.") and once a week the panel generates an email notification (Plesk panel updated successfully).
Other Plesk 12.0.18 servers that are set to automatically update aren't generating this email notification or displaying the "green" notification upon login to the Plesk Panel. Is there a flag, tmp file, or a DB trigger that isn't being set properly to cause this?
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Dec 25, 2014
is it safe to Upgrade Parallels 11.5 to 12 from the panel
OS
CentOS 5.10 (Final)
Panel version11.5.30 Update #48, last updated at Nov 21, 2014 02:33 PM
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Sep 10, 2014
after the login page, a blank page appears and I can't access to the Plesk Control Panel :
in the file : /var/log/sw-cp-server/error_log
2014/07/09 14:45:04 [error] 7422#0: *3551 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: 91.204.25.4, server: , request: "GET /admin/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "91.204.25.4:8443", referrer: "https://91.204.25.4:8443/"
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Sep 9, 2014
I just want to remove plesk and installed again. i saw (URL...) this page. use this code but plesk not removed. my sites are gone.how can i get back my site? what i should install.When i try install plesk 12 says you already install version 11.0.9
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Sep 9, 2014
I have a server which I am using for multiple clients. Some with SSL enabled, some without. I have added custom ngingx conf files for nginxDomainVirtualHost.php and nginxWebmailPartial.php in /usr/local/psa/admin/conf/templates/custom and modified the following lines to try and harden security:
Code:
ssl_protocols TLSv1 TLSv1.1 TLSv1.2;
ssl_ciphers "EECDH+ECDSA+AESGCM EECDH+aRSA+AESGCM EECDH+ECDSA+SHA384 EECDH+ECDSA+SHA256 EECDH+aRSA+SHA384 EECDH+aRSA+SHA256 EECDH+aRSA+RC4 EECDH EDH+aRSA RC4 !aNULL !eNULL !LOW !3DES !MD5 !EXP !PSK !SRP !DSS";
ssl_prefer_server_ciphers on;
After reconfiguring using
Code:
/usr/local/psa/admin/bin/httpdmng --reconfigure-all
I check in /etc/nginx/plesk.conf.d/vhosts/<domain>.conf and the changes are shown correctly there but browsers and online tools such as [URL] .... still say that the sites are using 128 bit encryption and TLS 1.0.
The Plesk admin panel itself displays 256 bit encryption and TLS 1.2.
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Oct 9, 2014
I had forwaded a domain
say mydomain.com
to yourdomain.com
Which works fine and no issues
Now I wish to remove the forwarders and make the website active and visible
I am attaching the snap shots to show what I tried
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Jun 9, 2014
After a fresh install on a Debian Wheezy system, I get the following error(s) when trying to access the control panel.
https://sub.example.com:8443/
404 Not Found
Nginx
My log
Code:
2014/06/09 19:04:15 [warn] 32236#0: conflicting server name "" on 0.0.0.0:8443, ignored
2014/06/09 19:04:26 [error] 22597#0: *43 "/usr/share/html/index.html" is not found (2: No such file or directory), client: 68.51.77.126, server: , request: "GET / HTTP/1.1", host: "sub.example.com:8443"
While http://sub.example.com:8880/ works fine
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Nov 16, 2014
I have 12 domains in my control panel but i only see 5 domains in my control panel but all 12 domains are working they are up but only see 5 in control panel....
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Apr 15, 2015
I am using Plesk 12 on Centos 6.
The Add and Remove Product Components panel lists various options to install.
There are options to add PHP 5.6, PHP 5.5, PHP 5.4, PHP 5.3 and 5.2 support. None of these are installed.
At the same time under a heading Web hosting features there is a PHP5 support that is installed.
What is the difference between these two references for same PHP5?
Does the panel allow installing PHP5 from two places?
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Apr 8, 2015
I've installed PHP-FPM into Plesk 12 and it is showing as a running service. However I can't find any way of enabling it per site at all. I'm still just getting the 3 standard PHP options:
Apache module
CGI application
FastCGI application
The documentation states the option would be available on a per-site basis but it isn't.
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Mar 25, 2015
How do they redirect to the Server URL in CPanel.
Eg. <Domain.tld>/cpanel
I looked for directory called /cpanel but non-exist.
I wish to use the same method to redirect to Plesk Panel <Domain.tld>/ppp if possible.
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