Plesk 11.x / Linux :: Web Presence Builder Icon Is Missing From Customer Control Panel
Feb 23, 2014
I am facing the following issue: Web Presence Builder icon is missing from Customer Control Panel.
I tried to apply the following solution from the knowledge base: [URL] ...., however I ended at step 2, because there is no "Sites published with Web Presence Builder" parameter in any of my Service Plans.
I am running plesk Panel 11.5.30 instead of 10.x. and step 1 tells me the parameter "Sites published with Web Presence Builder" equals 10.
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Apr 30, 2015
I created a New Client Default Domain by copying plesk's original Default Domain.This template is for clients we move from older versions of plesk up to servers with plesk 12.x. Under resources for that "Service Plan Name"
I have Sites published with Presence Builder set to 0 and.Allow customer to create trial Presence Builder websites. Not checked.When I log in as the client I still see Presence Builder with edit Website.I also confirmed the correct plan was picked for that subscription by picking the new "New Client Default Domain" and under add-on plans I picked "remove"
But when I log in as the "client" to see what they would see I see Presence Builder and Edit Website available.How do I get rid of that selection?I can see a client clicking on it and basically over writing their current website.
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Feb 25, 2014
Every time a customer create a website with presence builder, after publish, he gets "Error 503, service is unavaliable" for it's site. We try to develop the website with another software, most like presence builder (PB), and upload the files to plesk. It works like haven. if we go back to PB, it gets the error.
Server: Virtualbox - windows 2008 STD - 3.5GB of memory, 50Gb of HDD (data only and 80% free), 50Gb of HDD for windows (40% free), 3 cores 3.5GHZ;
Host: windows 7 ultimate, 16GB of memory, 2x 500GB HDD raid 1 (data only - 80% free), 8core, 3.5GHZ.
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Oct 6, 2012
I am trying to put all the pieces together. I get a web host with plesk, (currently looking at hostgator VP servers) and I upload my site files to the FTP that they provide. Now I have a hosted website and plesk 11 as the control panel (hopefully).
I am currently learning dreamweaver to build sites, but my questions is this : How to i integrate everything ? i.e.. the hosting plans, web presence builder etc. automatically into my site ? in other words, how do i put lets say a button on my page that the customer would click on to open the web presence builder. or click a button to choose a specific plan specified in the plesk panel and proceed to payment.
Are there some sort of codes to put in div tags in the design of the page that would achieve this ?
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Aug 12, 2014
Parallels Plesk Panel for Windows, 11.0.9 Update #62, Windows Server 2012 Standard 64 Bit.
PROBLEM DESCRIPTION : Permissions assigned to the site are getting reveted after creating/updating page via "Web Presence Builder"
STEPS TO REPRODUCE : Login to Plesk > Click on the domain > Launch Web Presence Builder > Upload new page or make any changes in existing page and publish.
ACTUAL RESULT : Please check the attached image
EXPECTED RESULT : There should not be any errors
The site is using IUSR_*****1,but when try to use presence builder ,IUSR_**** is added . We sort this issue by adding IUSER for the particular folder (manually from the server side) but after publishing the page error come again.
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Mar 31, 2014
I have Plesk Panel installed in server 1 and mailenable in server2. I disabled mail service in server 1 and configured external mail (by the way, I cannot start it back) - Tools & Settings -> Mail -> External SMTP Server to my server 2.
Every contact form created with Presence Builder never worked, and I do not know why. Is there any work around? When Plesk is going to handle e-mail forms with a PHP file?
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Sep 10, 2014
after the login page, a blank page appears and I can't access to the Plesk Control Panel :
in the file : /var/log/sw-cp-server/error_log
2014/07/09 14:45:04 [error] 7422#0: *3551 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: 91.204.25.4, server: , request: "GET /admin/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "91.204.25.4:8443", referrer: "https://91.204.25.4:8443/"
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Nov 16, 2014
I have 12 domains in my control panel but i only see 5 domains in my control panel but all 12 domains are working they are up but only see 5 in control panel....
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Jun 18, 2014
We are unable to change the view to service provider in plesk12. Only power panel seems to show up.
Tried to do a bootstrap repair but that hasn't fixed it.
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Apr 8, 2015
I've installed PHP-FPM into Plesk 12 and it is showing as a running service. However I can't find any way of enabling it per site at all. I'm still just getting the 3 standard PHP options:
Apache module
CGI application
FastCGI application
The documentation states the option would be available on a per-site basis but it isn't.
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Apr 17, 2015
I've been having a few issues with the control panel navigation is running slow even though I have heaps of resources available and free. The server is located locally and have no problems surfing websites attached to the same server.
When I login as admin, it can take 25 seconds to load into the first screen.
CPU GenuineIntel, Intel(R) Xeon(R)CPU E5649 @ 2.53GHz
Version Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6
OS CentOS 6.6 (Final)
Memory Available 6GB used 2.5-3GB
HDD: 300GB/ approx 130GB Free
I have tried issuing a /etc/init.d/psa restart command and has made no difference.
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Nov 14, 2014
Why can i login with two different passwords for the user admin in plesk control panel?
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Jul 2, 2014
Plesk Panel 12.0.18 , cant load pages in controlpanel (web host edition) it is making timeout all the time and also cannot send mail (roundcube).
What have parallels done to the a nice panel!
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Dec 8, 2014
Domains are not showing up in control panel but they are working...
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Mar 26, 2015
My Plesk installation and websites are slow
OVH VPS
8G ram
100 G Harddisk
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Jul 4, 2015
I added a new domain to an existing subscription. I added the domain website as a forward to a domain that has frame forwarding to another domain.
When I go into domains, I can see the domain, but when I open it in control panel, I cannot find the domain.
I need to completely remove it at this point, but can find nowhere to make this happen.
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Apr 12, 2015
I am unable to log into the Plesk Control Panel.
After logging in, it appears that a sign-out request is executed. No error messages are shown.
Plesk: 12_0_18
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Sep 20, 2014
I have been a solid cPanel / WHM user for the past 2 years, we have now since downsized our hosting requirements and also wanted to cut our panel costs and so we moved to PLESK 12 Web Edition.The server is on a trial license and has been working fine with no problems for the past 2 weeks. Today all of a sudden none of the websites are accessible, although I can ping all IP's on server and login via SSH.I cannot access any websites or hosting control panel, I have disabled IP tables as this was the cause of a problem last time.
Why this happened was there an update at around 5AM this morning which could have caused this?I have restarted the server, I can successfully ping / resolve address from SSH.
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Apr 22, 2015
I purchased a Host license.Major customers in China. There is a facebook link in the panel.But China does not allow access facebook. This leads to a very slow access speed! Can I remove this link? If so, how to remove?
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Aug 21, 2014
I have server with the Plesk control panel on Linux server and want to install ffmpeg but not sure about the steps to install it. Any script or easy steps to install ffmpeg on my server.
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Apr 9, 2015
How change control panel url port (8443 to 9859)?
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Sep 11, 2014
Mail Statistic not working, In /var/log/maillog contains below logs:The limit on the number of allowed outgoing messages was exceeded. Try again later.
But on Home
>
Tools & Settings
>
Outgoing Mail Control
Attempts to send mail per hour (except the current hour):
Statistics are being calculated.Count statistic not working, it not show any infomation abount mail attempt sending. !When i check ./mailserver -i options
POP3 authorization: off
SMTP authorization: on
Maximum letter size: 20971520
Relaying: auth
Check the passwords in the dictionary: on
Enable MAPS spam protection: off
MAPS zones: b.barracudacentral.org;zen.spamhaus.org
Short POP3/IMAP mail account names: off
The maximum number of connections (IMAP, POP3, IMAP over SSL, or POP3 over SSL).: 1024
[code]....
Show the alert on the Home page about attempts to exceed limits based on statistics for the last: P1DSend a notification about attempts to exceed limits on outgoing mail every: PT15M
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Jun 27, 2014
Bandwidth limitation button not showing in domain control panel
I am running Plesk 12.018 on CentOS 6.5. with ~75 domains hosted. All of them are allowed unlimited traffic and have Apache + Nginx installed and configured via Plesk.
Today I need for the first time to set a bandwidth-limitation for a domain, but I can't find a button for controlling it in the domain control panel.
I've checked I've mod_bw installed and have set the permissions for controlling server performance in the custom plan for the specific domain.
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Oct 11, 2007
I indicated that I've basically been using my webhosting company as "file storage".
1) I create all my files in .html using notepad
2) My files are limited to .html, .jpg, .gif, (and a couple of .js and .css) files.
3) My domain is not connected with my webhost; I use the nameserver zoneedit.com and I use URL forwarding and mask/cloak the domain the address bar (using multiple domains) as follows:
domain1.com --> forwards to [url]
domain2.com --> forwards to [url]
domain3.com --> forwards to [url]
4) For uploading files, I go to ftp://123.456.78 and drop/drag/copy/paste files into the window using my browser
5) I'm able to password protect the subdirectories as I choose.
---------------
I called my webhost, Hostik, and told them that I was unable to do anything on my web console. I can't change a password, create a user, or even access my usage/bandwidth quotas.
They told me that I'm on an "old server" using the windows-based console (probably C-Panel / Control Panel) and they're in the process over the next three months of transfering everyone over to "Plesk".
So, they set me up with a new Plesk account, while keeping the old one in place, so that I could move/transfer my files to the Plesk account.
When I went to Plesk, I realized things are not the same:
1) In my Control Panel / C-Panel, I had a unique IP URL Address - [url]
2) In Plesk, it seems there's a set IP URL Address - [url] - that everyone shares.
3) I was told that in Plesk, many people use that IP URL address and that I'm supposed to place my files into the "httpdocs" folder.
Appearently, this is a system of shared hosting whereby many people have the same IP URL address (different from what I had before) and it recognizes each account by the login or something, so the "httpdocs" folder would identify my domain.
I was then told that in Plesk, I must have my domain affixed to the Plesk account.
In other words, I can no longer do what I was doing before, having my domain separated in another location and using URL forwarding from an outside nameserver.
--------------------------
So, my original question is what's the difference between Plesk vs. C-Panel/Control Panel?
Perhaps I answered most of it above.
Is it correct that I can't do things the way I've been doing them so far if that's the case?
It might be that Plesk is not for me and I may need to find a host that gives me my own unique IP URL Address. However, I was informed that not many companies are doing that as most are switching over to Plesk.
In addition, Hostik does not offer multiple domains.
In response to this thread, David recommended I try synhosting.com
synhosting.com has "Multiple Websites". I assume this means mulitiple domains. Correct?
What's my best option at this point?
1) Find a host that has C-Panel / Control Panel (if any there are)?
2) Use a service such as synhosting.com and move all my domains over to them?
3) If I do use synhosting.com, am I required to move my domains over to their nameservers?
4) I have my MX Mail records pointing to Fastmail.fm for my email virtual domains. Would I still be able to do this if my domain is dedicated to a webhost and opt not to use their email feature?
5) Should I get rid of this old-school thought of using my web host as "file storage" and stop this practice of using URL forwarding and cloaking?
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Feb 19, 2014
I've encountered a curious problem. Fresh install of Plesk 11 on a Windows 2008 R2 Server. If I want to configure FTP-Accounts under "Domain&Mail" the option is missing entirely. The Server is running an FTP Server and I can connect via FTP to some parts with some users I have created in Plesk. I've scrounged the internet for information about what might be going on here but came up empty.
There is no option to configure FTP Accounts or anything FTP in Plesk. There is empty space where the link should be.
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Apr 10, 2014
i would like to customize the content of the customer panel (home tab)
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Sep 4, 2013
I've transferred at Joomla! site to my server with Plesk 11.09. I want to see if its all working allright before i change DNS to point to the new server.
I put in [URL] .... as preview link, but that only shows the Plesk default UI. When i add 'index.php' to the end I do get the site, but without formatting
[URL] ....
How I can get my formatting to work?
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Aug 25, 2014
Is there any way to get rid of this loading icon every time you visit the tools and settings page (top right during page loading)? It only happens on our Plesk 12 servers that were not upgraded from Plesk 11.5.
Its irritating because the page layout jumps around after the loading is complete. It is the only page to do it and it happens regardless of the internet speed.
Disabling "Enable access to premium commercial apps on the Interface Management page fixed the issue in Plesk 11.5 but this does nothing in Plesk 12.
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Jul 1, 2013
Is it Normal that NAT / Internal IP Address shows up in customer panel ? It shows up in the detail page of Web Hosting Access, detail page of Mail Settings and on the detail page of Adding new databases.
DNS and on the section of Web Hosting Access in the front page of Websites and Domains are showing the correct public IP address
Attached is one of the screen that I'm talking about (Web Hosting Access)
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Dec 10, 2007
I asked my current vps supplier about changing the certificate used to secure the plesk control panel as the default one causes certificate warnings. Their response was "dont worry about the warnings, the control panel is secure and trying to address the error can cause problems in plesk itself".
Is this correct?, I know the cp is still secure but customers arent going to think ssl certificate warnings are OK. I think their response was more of we cant help you so dont worry about it type response (a.k.a the brush off)
Is this an issue with plesk? vps is windows server 2k3
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Jan 30, 2013
I Have a WinServer 2008R2SP1 with plesk 11. I am able to access to PControl panel with https://localhost:8443 but not from outside the server (https://serverIP:8443)
The firewall if OK, allowing port 8443.
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