Plesk 11.x / Linux :: Admin Panel - 500 Internal Server Error
Oct 29, 2014
I have experiencing strange behaviour of Plesk admin panel. Actually there were a lot of issues similar with 500 Internal Server error but mine is a bit different..
This is the log came from the '/var/log/sw-cp-server/error_log'
/bin/sh: /usr/share/sw-cp-server/applications-conf.sh: Permission denied
Cannot find config item ["global/SERVERsocket==:8443", ".php", 0]
2014-10-29 19:38:22: (mod_fastcgi.c.1068)
[Code] ....
As you can see there is a line starts with /bin/sh: /usr/share/sw-cp-server/applications-conf.sh: Permission denied and i tried to change this one for permission like 0755 or alternatives for a run but nothings changed. Btw i have plenty of disk space, it wasn't also the case.
I cannot even login with my domain name without 'https' and with the port 8880. It's again giving me the same issue.
BTW i want to give a little extra information; it was a long time that Plesk admin panel working but after today it's stuck in 500 Internal server error. What i tried today that to follow 'How to generate custom self-signed SSL certificates and apply it to Postfix: [URL] ....' , but after 6th step i was decied to stop because i couldnt find the root.pem file a minute and than i wanted to try on plesk and i saw the bad news I don't know it was related but i wanted to share.
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Jun 22, 2014
We have Panel Plesk 11.5.30 in Windows 2008 R2. when you go to File Sharing in all the Subscriptions, appears this error: Internal error: Unable to access File Sharing repository with the system user name "admin": wrong username or password
This happen since we do the update to the new version 11.5.30 ...
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Oct 31, 2014
I'm trying to migrate a Plesk 9.5 to a Plesk 12 via the tools.
I tested some domains before doing he whole but I have a "big" domain who make an error:
ERROR: Call to a member function updateUser() on a non-object (Abstract.php:930)
I already checked on google, tested the solution but each time I do the migration, it crash again...
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Oct 18, 2014
Upgraded Plesk 11.5 to 12, enabled rouncube and got an Internal server error when trying to load webmail.domain.com
In /var/log/plesk-roundcube/errors found an error:
PHP Warning: system() has been disabled for security reasons in /usr/share/psa-roundcube/bin/update.sh on line 161
Changed php.ini settings, restarted apache, same internal server error, but no more errors in log.
Tried /usr/share/psa-roundcube/bin/update.sh
Got errors:
WARNING: File type detection doesn`t work properly!
Please check the 'mime_magic' config option or the finfo functions of PHP and run this script again.
WARNING: Mimetype to file extension mapping doesn't work properly!
Please check the 'mime_types' config option and run this script again.
Tried to reinstall roundcube in Plesk
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Nov 14, 2014
Why can i login with two different passwords for the user admin in plesk control panel?
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May 17, 2014
I am using CentOS 6.4... I cannot login to the admin page. Showing this message:
Error: Unable to log you on. An internal error occurred in the Single Sign-on authorization engine. Please try to log in later, and contact your hosting service provider if the problem persists.
Error log:
Doing restart of Parallels Installer...
2014-05-17 01:08:38: (server.c.1543) server stopped by UID = 0 PID = 10122
2014/05/17 01:15:04 [crit] 16495#0: *1 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: 127.0.0.1, server: , request: "POST /plesk-billing/task-manager.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "localhost:8443"
[Code] ....
I have tried this post: [URL] ....
[root@ns4008757 ~]# /usr/share/plesk-billing/integration --command=repair-all
Customer & Business Manager is not installed yet.
[root@ns4008757 ~]# /usr/local/psa/bin/sso -g
SSO status: on
SSO server url: https://XXX.XXX.XXX.XXX:8443
SSO API version: sw:sso:idp:1_0
SSO Application ID: z9fabw14uesl6ccoz0wnpwk68eghgvs6ny7
After running this two lines, when i login to admin panel, it shows: Can not extract SAML message.
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Nov 29, 2014
I have used plesk 11.5 and never had problem before. I installed Plesk 12 and Migrated sites + created new email to test as well. When I go to webmail webmail.domain.com
I get the login screen from round cube which i want.
Then I enter login + password and I get 500 Internal Server Error.
Apache Server at webmail.domaincom Port 80
It worked fine on 11.5
Linux CentOS 6.6
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Apr 28, 2015
To automate some tasks for some projects I'm working on, I need to be able to automatically create or delete ftp-users.
Creating and listing ftp-accounts is working great, but when it comes to deleting them I run into an internal server error. Before my script gets the response it's waiting for, the script crashes.
- When live watching the Apache error-log with 'tail -f', the terminal-session is exited with 'Killed (core dumped)'
- Apache error-log shows:
Code:
(104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server, referer: http://example.com/ftp.php?action=delete
Premature end of script headers: ftp.php, referer: http://example.com/ftp.php?action=delete
- Webbrowser shows default '500 Internal Server Error'
I have checked and changed time-out settings, but it didn't work. Error occurs a few seconds after executing, while the timeouts are set to 60 to 90 seconds.
Packet send to Plesk:
Code:
<?xml version="1.0" encoding="UTF-8"?>
<packet version="1.6.6.0">
<ftp-user>
[Code].....
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Mar 30, 2015
When i try to restore a domain from Server Repository I am getting this strange error
Internal server error:
ERROR: Call to a member function write() on a non-object (Apache.php:821)
How could I fix it?
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Aug 18, 2012
Health Monitor Module is installed and running on server, but not visible under Server Administration Panel > Home > Server Health on Plesk Panel 11.0.9 update #7. Is there a trick to configuring home to show it and/or a direct way to launch view of server health?
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Jun 17, 2014
today i changed the password for the admin panel for a customer (username eg. mylogin). 10 minutes later he called me and said that he cannot get into his emailaccount anymore. Checked the password and saw that the emailpassword for his emailaddress (eg. mylogin@mydomain.com) is now the same from the admin panel login. So i changed the emailpassword and checked the admin panel login - it now has the emailpassword. What a mess.. I'm running Plesk Panel 11.5.30 MU47.
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Dec 19, 2014
Trying to access any APS installed in Plesk i obtain this error: Internal error: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.The error panel.log:
[19-Dec-2014 13:17:19 Europe/Berlin] Exception: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.
file: /usr/share/aps_php/aps_php.php
line: 12519
[code]....
This post change the error, but i think that is not the correct way: [URL] ..... Any way to reinstall/regenerate APS database and anything related with it?
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Oct 28, 2014
My plesk version is 12.0.18.When I try to install wordpress I had this error:Internal error: Failed to parse metadata...MessageFailed to parse metadata...File aps_php.php Line10024.
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Jul 7, 2015
I am getting Package with UID '9f03febe-57f4-4233-ace8-23f5ce964198' not found error.
I have applied this => [URL] ...
But problem is not solved this time I am getting same error but different UID number.
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Apr 9, 2015
Getting this error on the customer, domain and subscriptions pages on Plesk 11.5 update 5.
Running CentOS 5.9
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Jan 5, 2015
Since the update to #30 two separate installs on Ubuntu 14.04.1 LTS I'm getting the below error :
Internal error: The directory does not exist "admin"Click to expand...
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Jun 24, 2015
Recently we had to rollback the Plesk database and Plesk version files to their pre-upgrade state, and rerun the upgrade procedure as it is described in the knowledge base [URL] ..... The update process then worked smoothly and we are now using the newest version 12.0.18 on CentOS 6 with the newest microupdates 1200150615.10.
But right after this update procedure we are not able to access some domains with the filemanager anymore. The browser shows the following error message:
Internal error: filemng: opendir failed: Permission denied System error 13: Permission denied
Message filemng: opendir failed: Permission denied System error 13: Permission denied
File Agent.php
Line 243
Type PleskUtilExceptio
The logfile: /usr/local/psa/admin/logs/panel.log is a bit more detailed
[URL] ....
What I did so far was the following:
1.) I checked out the knowledge base, specifically this entry was worth looking at. But /usr/local/psa/bin/repair --restore-vhosts-permissions didn't solve the problem.
2.) I found a similar problem in the discussion board but the approaches they took weren't successful in my case.
Due to the fact that the file manager worked before the rollback of the database and the major upgrade, I think there might be a connection.
From my point of view the permission settings should be right. Other domains using exactly the same permissions and they are working fine.
# ll /var/www/vhosts/system/domain.com/
total 20K
drwxr-x--- 2 root psaserv 4,0K 24. Jun 02:13 conf
drwxr-xr-x 2 root root 4,0K 8. Jan 2014 etc
drwx------ 2 psaadm root 4,0K 24. Jun 03:43 logs
[Code] ....
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Jul 17, 2015
When I change an email address on a user's account I get this error?
Code:
Internal error: mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/mydomain.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory
Message mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/bullochrec.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory
File Agent.php
Line 243
Type PleskUtilException
Using Cloudlinux 6.6 and Plesk 12
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Jun 9, 2014
After a fresh install on a Debian Wheezy system, I get the following error(s) when trying to access the control panel.
https://sub.example.com:8443/
404 Not Found
Nginx
My log
Code:
2014/06/09 19:04:15 [warn] 32236#0: conflicting server name "" on 0.0.0.0:8443, ignored
2014/06/09 19:04:26 [error] 22597#0: *43 "/usr/share/html/index.html" is not found (2: No such file or directory), client: 68.51.77.126, server: , request: "GET / HTTP/1.1", host: "sub.example.com:8443"
While http://sub.example.com:8880/ works fine
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May 22, 2014
My site is showing 500 internal server error. I use classic ASP. How to enable custom error on the server? I use Plesk 11. With Plesk 9.5, it will automatically show up on the server.
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Jun 17, 2014
I have a V-Server account with Strato and just upgraded to 12.0.18 through the panel updater. The installation completed successfully, at least the installer gave me no error.
After the installation I tried to login and got the following error (I wasn't able to enter my credentials..):
I tried to repair permissions with:
Code:
/usr/local/psa/bin/repair --restore-vhosts-permissions
Which worked and I could now login. The Panel opened with the following error:
I can access certain areas of the panel without error (i.e. tools and settings etc, but I get the error when I try to access the control panel for single domains etc...)
Here an extract from the panel.log
Code:
[17-Jun-2014 19:49:12 Europe/Berlin] Exception: Permission denied
file: /opt/psa/admin/plib/Lock/Manager/Hierarchical.php
line: 105
code: 0
trace: #0 /opt/psa/admin/plib/Lock/Manager/Hierarchical.php(105): LockManagerClient->__construct()
[Code] ......
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Feb 10, 2015
I'm using Plesk 11 in a Ubuntu 12.04 Linux environment on a remote dedicated server. I am NOT trying to upgrade to Plesk 12. But, every time I log onto the panel, I get the error message shown on the subject line. Afterward, it says, "To solve this problem, send an update log to Parallels support." I have the update log ... but "where" to send it. Is there an email address? A webpage?
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Apr 11, 2015
the Error Code is :SQLSTATE[HY000]: General error: 1030 Got error -1 from storage engine Knowledge base says I am out of storage but I am not .But the output of command df -h returns this:
Code:
Filesystem Size Used Avail Use% Mounted on
/dev/vda3 825G 673G 110G 86% /
tmpfs 9.8G 0 9.8G 0% /dev/shm
/dev/vda1 477M 59M 393M 13% /boot
Restarting sw-cp-server doesn't shows any error.However , I was getting some problems with mysql socket and I wasn't able to use the plesk still then currently a custom installation of phpmyadmin lets me access the databases but I can't access any of my websites either (Wordpress). Apache returns 504 Gateway Error .
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Feb 19, 2014
I've encountered a curious problem. Fresh install of Plesk 11 on a Windows 2008 R2 Server. If I want to configure FTP-Accounts under "Domain&Mail" the option is missing entirely. The Server is running an FTP Server and I can connect via FTP to some parts with some users I have created in Plesk. I've scrounged the internet for information about what might be going on here but came up empty.
There is no option to configure FTP Accounts or anything FTP in Plesk. There is empty space where the link should be.
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Feb 22, 2015
Windows Server 2012r2
Plesk Panel 12.0.18 Update #36, last updated at Feb 20, 2015
my server running version 12 on win server 2012r2 of the panel. Sometime in the last few days something has changed and I can no longer load the Admin panel on ip:8443.
I can access the panel by using remote desktop into my server and loading it locally.
I also can not connect to the server using the mobile manager app or via telnet. If I disable the firewall in the Plesk panel it works fine so I checked my firewall but incoming on 8443 is allowed. It seems the firewall is blocking ports that were previously open as I can't remote access my MS SQL server either without switching the firewall off.
The only change I'm aware of since I last used the panel is the update #36 install. Not sure where to look next?
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Sep 12, 2014
when trying to uninstall this extension I get the following error: Executing /opt/psa/admin/plib/modules/panel-news/scripts/pre-uninstall.php failed.
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Apr 17, 2014
I have this error.
HTML:
<?xml version="1.0" encoding="UTF-8"?>
<!--
For more information on how to configure your ASP.NET application, please visit
http://go.microsoft.com/fwlink/?LinkId=169433
-->
<configuration>
<configSections>
[Code] ....
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Dec 23, 2014
I'm having a problem with Plesk Panel 11.0.9 update #64. All other page running perfect. But when I go to "Backup Manager --> Database Backup Repository --> Upload Backup File" then Plesk Panel show error: Internal Server Error 500.0.
On server, it show detail below: .....
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Jul 1, 2013
Is it Normal that NAT / Internal IP Address shows up in customer panel ? It shows up in the detail page of Web Hosting Access, detail page of Mail Settings and on the detail page of Adding new databases.
DNS and on the section of Web Hosting Access in the front page of Websites and Domains are showing the correct public IP address
Attached is one of the screen that I'm talking about (Web Hosting Access)
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Jun 15, 2014
Clean install on openSUSE 13.1
After deleting a domain, we got the following error which rendered the panel useless.
Internal error: Unable to find service node for web service on domain with id=5
Message Unable to find service node for web service on domain with id=5
File PhDomain.php
Line 1402
Type PleskDBException
Go To Previous Page
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Jun 25, 2015
I was following this tutorial to resolve the 500 internal error I get when I visit webmail.example.com and it says:
Ensure that the '/var/www' is not a symlink to any other directory# ls -ld /var/www lrwxrwxrwx 1 root root 14 Oct 24 11:14 www -> /mnt/data/www/.You need to remove the symlink and change the vhosts location by using the transvhosts.pl utility: when I run the above command, it gives me this: ls -ld /var/www drwxr-xr-x 9 root root 4096 Jun 18 02:58 /var/www this means I have a symbolic link ? how can I delete it ? and if I delete it will it effect anything?
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