Plesk 12.x / Linux :: STARTTLS Not Working With Email Server
Apr 29, 2015
I've just installed a Plesk 12 vServer and created a customer with a email adress. I took the informations shown in the Power-User-Panel under "emails" with the correct ports. After clicking on "finish" it shows that Thunderbird has a problem with a certificate from Plesk.
I don't want that this error message will be shown for customers.My primary domain of the vServer has a SSL-certificate. Could I use this primary-domain to avoid the error message (the server-adress would be different)? If I use the primary domain inside the server-adress Thunderbird will say "there is no email account on this server".
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Jul 10, 2013
This error occurred always when I try to send one email using my server and authentication STARTTLS. Here message From mailer daemon:
Signature: Postfix SMTP server: errors from unknown[187.75.4.156]
Message:
Transcript of session follows.
Out: 220 age1.com.br ESMTP Postfix
In: EHLO [192.168.1.101]
Out: 250-age1.com.br
Out: 250-PIPELINING
Out: 250-SIZE 20480000
[Code] ....
For other details, see the local mail logfile
/usr/local/psa/var/log/maillog
Code:
Jul 10 14:15:37 ip-172-31-27-123 postfix/smtpd[26508]: warning: cannot get RSA certificate from file /etc/postfix/postfix_default.pem: disabling TLS support
Jul 10 14:15:37 ip-172-31-27-123 postfix/smtpd[26508]: warning: TLS library problem: 26508:error:02001002:system library:fopen:No such file or directory:bss_file.c:355:fopen('/etc/postfix/postfix_default.pem','r'):
Jul 10 14:15:37 ip-172-31-27-123 postfix/smtpd[26508]: warning: TLS library problem: 26508:error:20074002:BIO routines:FILE_CTRL:system lib:bss_file.c:357:
[Code] .....
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Mar 13, 2015
I have a client using a very old email client ( Eudora on Mac OS 9 ) and he cannot send email using our Plesk server.
The error reads...
I said: RSET
And then the SMTP server said: 530 5.7.0 Must issue a STARTTLS command firstClick to expand...
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May 13, 2014
OS: CentOS 6.5 (Final)
Panel version: 11.0.9
I can receive email and check them via Horde but i'm unable to get them forwarded to my gmail account.Is there anything i can check/do ?I'm an ex-cpanel user.
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Aug 29, 2014
I am currently running a trail of plex to see if it meets our requirements.
My domains are currently being hosted by an external provider and I have made the dns entry to point it the the server running plesk.
Now we can access the site created through plesk but the emails are not working not the webmail or even trying to forward the mails.
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Jun 20, 2014
We were using the mailserver on our linux install, but have since changed over to an ms exchange server. With that I removed the mailserver and installed MSMTP relay only mailserver (SMTP client) option.
I configured the External SMTP Server settings under Tools & Settings / Mail with a valid email address password host name and port of 587. When I save it says settings saved.
Since doing this I have been unable to use the email link option for share files in the file share portion of my domain. When I try to select a user from the list to send the email to or even type an external email all I get is the error "Unable to send email".
When I checked the maillog file in /usr/local/psa/var/log, I get this error "Jun 20 15:42:59 u16271698 msmtp: host=smtp.1and1.com tls=off auth=on user=to@email.ca from=psaadm recipients=to@email.ca errormsg='cannot use a secure authentication method' exitcode=EX_UNAVAILABLE"
Where I have proper emails configured where I placed "to@email.ca"
How can I get this working with the MSMTP relay only mailserver (SMTP client) option installed?
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Jan 6, 2015
I have two servers with the exact same configuration, besides from the version of CentOS that they were running when I deployed Plesk using the autoinstall script. My first server was running CentOS 6.5 during Plesk installation. My second server was running CentOS 6.6. No 3rd part repos were installed before Plesk.
On the first server everything is fine, but on the second server I have issues with FTP. I have tried applying this fix: [URL] ....
Before applying the fix I got 530 Login incorrect when trying to connect to FTP. After applying the fix and restarting the entire server I got 550 /: permission denied
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Jul 4, 2015
After rebooting my server, my websites are no longer working.
If I access the plesk machine on the local network by it's hostname, the default Plesk page shows as expected. Everything on 8443 works too.
All hosted sites do not work. FTP DOES work. This seems limited to an http problem of some sort.
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May 18, 2015
I set multiple mail servers (eg media-26.com) in the black list of server-wide mail settings but i still get spams from these mail servers..does it work properly?
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Feb 17, 2015
If you rename a domain, fail2ban will stop working, since it still tries to open the old path the the web access log.
One workaround is to restart the server after renaming the domain, then fail2ban paths are updated.
I'm using plesk 12.0.18.
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Sep 20, 2014
So, the thing is that I have Parallels Plesk 12 installed on my server running on Ubuntu 14.04. The webmail we are using is roundcube and it has a plugin that allows users to change their passwords. Theoretically the plugin connects to psa database using poppassd. Aaand it almost works, because when you try to change the password and you enter the current password it detects it as good, but it tries to apply the new password it fails.I found this info but it didn't worked for me: URL....
On the other hand, when I open the "Filters" tab i get an "Unable to connect to sieve server".
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Jul 11, 2014
Basically I am trying to configure Plesk to send out email without being black listed. My emails are safe but I am currently blacklisted due to my set up.I have Plesk 12.0.18 and am using Qmail. The problem is I have one ip address right now and am using it for multiple domains. This is not ideal but was an issue with 1and1 not rendering ips at the time. I am not sure how to do reverse mapping with multiple domains on a single ip address.
Because my current ip address just got black listed is it possible to get 2 more ip addresses just for email and use those 2 for 2 domains so each domain would have a separate ip address? How would I set this up to be email safe meeting the spam requirements? spf, reverse mapping, etc?
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Apr 10, 2015
I have an VPS on 1&1 with Plesk 12 but this don't have the email function.
What I can do to install or activate this?
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Sep 2, 2014
If you transfered an account with the PMM, is e-mail still received on the old server being forwarded to the new one?
Is it a good idea to transfer only e-mail & accounts again after DNS propagates to the new server?
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Jan 20, 2015
I'm running Parallels Plesk 12 on Debian GNU/Linux 7.6...I have a valid certificate for my mail server : mail.mydomain.tld but I don't find the place in Plesk 12 to put it.
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Nov 11, 2014
So since some time the email forwarding is not working anymore. I am currently working on the version 11.5.30.
The main problem I have, is that the hosting provider who is responsible for the server hasn't fixed this since may!
My intermediate solution would be to add a webmail account so the person the mail is being forwarded to can use it.
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Feb 23, 2015
I just got a vps server with plesk 12 on it. I've added domains and so far so good. But I can't figure out how to install the email accounts.
I've made de email accounts and when adding these accounts to my mail program I wanted to use mail.domain.com or imap.domain.com But it doesn't work? And I need to use the smtp host of the internetprovider?
How can I use imap.domain.com and smtp.domain.com to get and send my emails?
Also Is there any way how to check if my server is installed ok and there are no security issues? Because I'm a noob I don't know what the best settings are?
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Feb 23, 2015
actually i want to know is this sending this email by my smtp server?
Feb 23 14:49:36 nsxxxxxx /var/qmail/bin/relaylock[9836]: /var/qmail/bin/relaylock: mail from 187.5.81.179:51251 (187-5-81-179.bsaco701.dsl.brasiltelecom.net.br)
Feb 23 14:49:37 nsxxxxxx qmail-queue-handlers[9838]: Handlers Filter before-queue for qmail started ...
Feb 23 14:49:37 nsxxxxxx qmail-queue-handlers[9838]: from=Frederick59c@brasiltelecom.net.br
Feb 23 14:49:37 nsxxxxxx qmail-queue-handlers[9838]: to=info@xxxxxxxxxx.be
Feb 23 14:49:37 nsxxxxxx qmail-queue-handlers[9838]: handlers_stderr: SKIP
[code]....
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Oct 6, 2014
I have completed email set up on my server and have checked that email ports are open, but for some reason outlook keeps returning : "Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that you DNS settings in the Network pane of System Preferences are correct."
The odd thing is that outlook still picks up emails if I receive any, but keeps returning above error every minute.
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Jun 4, 2014
I have upgraded to a new server and need to move all domains, users, and most important all email accounts to the new server.
Both servers run Plesk 11.0.9 on CentOS. The migration manager works great, no problems with that.
After migrating, I change my DNS settings at an external DNS provider to the new IP. The problem is, DNS changes take time. I then get emails on the old server and on the new server until DNS information is spread.
I was searching for a way to let the old server forward to the new one, but changes for specific domains in plesks DNS system (MX record) on the old server did not work. The mails still arrived at the old server.
What can i do? Can I uncheck "Activate mail service on domain" and will all emails be rejected until DNS points to the new server? Or will that lead to bounces?
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May 26, 2014
Since 12.0.18, when I go to Tools & Settings > Mail Server, I get this error message on the page:
"Error: The limits on outgoing mail will not work for the subscriptions that have IP addresses from the white list. To make the limits work, remove IP addresses from the mail server's white list".
However, the whitelist page just contains 127.0.0.0/8 and ::1/128, and all my subscriptions have an external IP address which is clearly not in the whitelist.
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Jul 29, 2014
I've a box running Linux Plesk 12.0.18 + Postfix and hosting mydomain.com. Email service is hosted by an external provider.
The problem is that I can't write to postmaster@mydomain.com because Postfix tries to deliver it locally.
What I've already done:
Configured MX record on DNS to point the external provider's server.
Disabled mail service for the TLD from plesk panel or with:
/usr/local/psa/bin/mail --off mydomain.com
The problem still remains.
I think I'm facing on Plesk 12 the same problem described here and elsewhere on this forum for Plesk 9: [URL]
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Dec 3, 2007
Just got a new server online this week from VolumeDrive, and everything has been going just fine with my initial setup. I transferred over 7 domains from another cPanel/WHM machine and the transfer feature worked flawlessly.
Since I use Gmail for most of my communication, I haven't even had any email accounts setup on any of my domains in quite sometime. So knowing that I need a few setup for various correspondence, I went ahead and set one up tonight. I've setup and used mailboxes on cPanel machines before, and it's not exactly rocket science... pretty easy stuff.
But what's weird here is that when I attempt to click on the "Webmail" icon from directly within cPanel, the Horde login fails over and over again. Then, if I setup the account in Thunderbird or Outlook using the CORRECT account information (username@domain.com as the login -- and the appropriate password/server settings), the client login fails also.
To add to this weird behavior, I sent myself an email at the newly setup address with a 2mb attachment. Obviously I can't login to the account to see if the mail arrived, but at least it didn't bounce.
However, when I'm in cPanel under this domain and go to "Email Accounts", I'm showing "0 Bytes" for usage under the account where i know there should be at least 2mb worth of usage.
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Apr 14, 2007
Recently I noticed that I was not getting any email on my server.
Server is running CentOS
When I send email to myself I am not getting anything and then it bounces back several days later saying the server is not responding.
When I check on Dnsstuff.com I get the following:
Trying to connect to all mailservers:
mail.webzila.com. - 216.32.77.68 [Could not connect: Could not receive data: Operation timed out.]
[Note that if your mailserver takes over 30 seconds to respond, our test will timeout, even though real mailservers will wait longer]
I tried turning mail services OFF and then ON again in Plesk but that didnt help.
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Jun 12, 2007
My server was hacked so they did a OS reload. Everything seemed ok then they did the Level 2 Security Plan which includes
Update kernel to the latest release
Update security patches
Thorough security audit
Installation and configuration of firewall
Installation of security updates as released by OS vendor
Installation of security updates as released by Control Panel vendor
Configuration changes as desired by customer
Disabling of unused and insecure services
Removal of insecure packages and unnecessary software
Regular scans for easy-to-guess users passwords
Log auditing for unusual activity
Investigating hacking attempts
Restoring files from backup
Anti-spam configuration
Anti-virus configuration
Anti-DoS/DDoS kernel code tweaking
Default system users removal
SSH server hardening
Mod_Security (Intrusion detection and prevention engine for web applications)
Securing /tmp directory
Kernel tuning with sysctl
Snort (Network Intrusion Detection System)
Acid (Analysis Console for Intrusion Databases)
Smartd (HDD Reliability monitor)
SIM (System Integrity Monitor)
PRM (Process Resource Monitor)
SPRI (System Priority)
BFD (Brute Force Detection)
PMON (Socket Monitor)
Tripwire (keeps track of every file being moved/edited in the system)
CHkrootkit (Rootkit/Exploit scanner reports sent daily)
1. Now I get a timed out message via my browsers IE & Mozilla
2.When I try to FTP into an account I get this message, same message on all accounts.
[06:37:47] Connecting to 72.21.49.74 Port: 21
[06:38:08] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
3. When I try to retrieve my email via Outlook 2007 I get this
Receiving reported error (0x80042108) 0UTLOOK CANNOT CONNECT TO YOUR INCOMING (pop3) EMAIL SERVER
Here are the traceroute results (image below) Note the timed out message
Servstra keeps telling me everything works on their end...... yet I cannot get to the server any longer.
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May 28, 2015
I'm having difficulty sending an email to another email address (with a different domain) which is on the same VPS.The trouble is, on the other domain's VPS control panel, within the DNS settings, the MX records have been pointed externally (to an exchange server). Their email is turned off. But bizarrely, their mailbox is full.
It seems as though Plesk is ignoring the MX records, and sending MY email internally to the OTHER domain's mailbox on the same VPS.How do I get Plesk to send my mail to the correct EXTERNAL MX records?
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May 23, 2008
We have a MS Window server 2003 with SP2, currently there is a website running, the webiste is desgined by using asp.net 2.0 c#.
We reinstalled the window server 2003 last week, and we found the email functions not working any more(users in the website can't receive email each other).
I have spent days and trying to figure out, but no luck, I have tried to reset the IIS settings, SMTP Virtual settings, and add/remove windows componets settings...
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Apr 24, 2008
I have a domain with a few forwarding email accounts that forward to mac.com email accounts... for some reason every once in a while these accounts stop working...
This is the error I get when I email to that account:
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed: ...
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Oct 25, 2007
What else do I have to do?
I don't understand.
Please see attached screen-shots.
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May 25, 2015
After installing a separate SSL to domain.com and www.domain.com, for some reason host.domain.com, which is the subdomain for plesk login, isn't being secured by FTP when choosing "Secure Plesk" after choosing the correct SSL. No error occurs, nor does the dashboard respond to it. It stays the same and unsecured. I tried rebooting server, restart services, etc.
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Dec 28, 2014
OS: CentOS 6.6
Plesk: 11.5.30 #48
ProFTPd: 1.3.4c
I am unable to connect over TLS/SSL using my FTP client. I have ports 989 & 990 enabled in my server's firewall. My FTP client is attempting connection on port 990, but times out waiting for the server to respond. I also tried adding "TLSProtocol TLSv1" or "TLSProtocol SSLv3" to /etc/proftpd.conf, but get the same result, except that a non-TLS/SSL connection attempt then returns "server closed the connection".
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