Plesk 12.x / Linux :: MX Server Is External For TLD But Email Delivered Locally For Postmaster
Jul 29, 2014
I've a box running Linux Plesk 12.0.18 + Postfix and hosting mydomain.com. Email service is hosted by an external provider.
The problem is that I can't write to postmaster@mydomain.com because Postfix tries to deliver it locally.
What I've already done:
Configured MX record on DNS to point the external provider's server.
Disabled mail service for the TLD from plesk panel or with:
/usr/local/psa/bin/mail --off mydomain.com
The problem still remains.
I think I'm facing on Plesk 12 the same problem described here and elsewhere on this forum for Plesk 9: [URL]
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Oct 7, 2014
Plesk delivering email locally to a not existing mailbox instead of sending it to an external party. First I was using a local mailbox, but my client wanted to control the email using their own server. So I've changed the MX records to this new server. Deleted the inbox in Plesk and turned off Mail support for this domain.
New situation: DNS server for domain.com is hosted on a different location and points to my Plesk server for the website and the MX records point to the clients server for the mail.
Email send from email addresses like gmail are send correctly to the clients server. Email addresses from my PLesk server and forms from the website are send locally.
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May 28, 2015
I'm having difficulty sending an email to another email address (with a different domain) which is on the same VPS.The trouble is, on the other domain's VPS control panel, within the DNS settings, the MX records have been pointed externally (to an exchange server). Their email is turned off. But bizarrely, their mailbox is full.
It seems as though Plesk is ignoring the MX records, and sending MY email internally to the OTHER domain's mailbox on the same VPS.How do I get Plesk to send my mail to the correct EXTERNAL MX records?
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Sep 11, 2014
We need to upload to a virtual server (managed with Plesk 11.5) a Wordpress site developed locally. We made this operations without problems many times on other hostings managed with custom panels, non-Plesk.
On the virtual server with Plesk, however, once the files are uploaded via FTP, the database via phpMyAdmin and updated the Wordpress configuration file, when you go to visit the website, it does not display anything and the browser opens the download window for a text file called "download" that contains the code of the file index.php of WordPress.
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Jul 8, 2015
I can receive email from all accounts and all domains.
The problem is that when sending an email to an external email (gmail., hotmail, outlook.com .... etc) this is sent to mail queue and do not leave that place.
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Aug 29, 2014
I am currently running a trail of plex to see if it meets our requirements.
My domains are currently being hosted by an external provider and I have made the dns entry to point it the the server running plesk.
Now we can access the site created through plesk but the emails are not working not the webmail or even trying to forward the mails.
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Apr 8, 2015
I have Plesk 12 on CentOS 7. I have only MSMTP installed not Postfix or Qmail. No matter what settings I use in the external SMTP settings the mail is never sent and I cannot find any error logs.
I have tried gmail smtp, sendgrid smtp and another smtp server that I own.
This is not a firewall issue as far as I can tell since if I install postfix it just works. Also any Wordpress or Joomla installs that use SMTP settings with gmail or sendgrid work just fine.
Screenshot for information only. I used accurate usernames, passwords, etc.
↑
Quick update. I tried the recommended CentOS 7 with the same result. Can installing Plesk 12 without a mail server and using the msmtp relay option actually works?Click to expand...
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Jan 7, 2015
We are trying to use a configure settings for an external SMTP server within Plesk (Windows 2008 R2 Plesk 12) but are receiving the following error message:
Error: Unable to encode IDN email address 'username': email address is invalid
We are trying to use a username for SMTP authentication as we do not have the option of using an email address with our current SMTP relay provider.
Is there any way around this so that we can use a username rather than an email address?
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Oct 24, 2014
I want to save the access logs of our websites on an external server. If I do this now with the default setup, the gets overwritten every day. The desired file name format whould be: websitedomain-tld-access-2014-10-24.log
How can I tell Plesk to do this and how can I make sure the statistics keep working?
On our other servers we use rotatelogs for this.
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May 26, 2014
I'm having a hard time figuring why me emails are not delivered to mailboxes.
A bit of context:
OS: Ubuntu 12
Plesk pannel: 11.5
This server was supposed to be a new server (upgrade) from a previous who was working correctly (Also Linux with Plesk but both older versions).
After new server installed and websited up and running, I decided to create mailboxes and then copied all mailboxes (including emails and folders) to this new server.
First issue I got was i could not connect, until I figure out permissions were incorrect (for root after copy) and fixed it to be accessible by "popuser" (each user to access his mailbox).
Now i can connect, but new emails stay on qmail and can't be delivered to mailboxes.
Even after I have deleted the emalboxes and recreate them (now new emails are being delivered) all those emails in the queue can't be delivered.
I forced queue flush with "postqueue -f" but I get errors on the log:
(temporary failure. Command output: .qmail has prog delivery but has x bit set. (#4.7.0) 4.2.1 Message can not be delivered at this time )...
Which user should i give permissions (if that is the case) so tha both popuser (email user) and qmail/postfix can write on the mailboxes and deliver messages?
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Oct 13, 2014
The sql server I have my users use is on a different server from which plesk is installed. Plesk should include the size of the user's databases from the external server as well otherwise the user can have a database as large as he wants. It's no longer restricted by the plans limits.
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Jul 13, 2014
In PP12 all the add new domain buttons link to the Parallels shop page to purchase etchings like SSL certs, Domain Regitsrations, etc.
How do I tell PP to link to my WHMCS cart to order such things?
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Jul 11, 2014
Basically I am trying to configure Plesk to send out email without being black listed. My emails are safe but I am currently blacklisted due to my set up.I have Plesk 12.0.18 and am using Qmail. The problem is I have one ip address right now and am using it for multiple domains. This is not ideal but was an issue with 1and1 not rendering ips at the time. I am not sure how to do reverse mapping with multiple domains on a single ip address.
Because my current ip address just got black listed is it possible to get 2 more ip addresses just for email and use those 2 for 2 domains so each domain would have a separate ip address? How would I set this up to be email safe meeting the spam requirements? spf, reverse mapping, etc?
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Apr 10, 2015
I have an VPS on 1&1 with Plesk 12 but this don't have the email function.
What I can do to install or activate this?
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Jun 2, 2015
I am currently unable to access the Plesk control panel except from the web server itself. When I try any of the following options, all work on the server itself but externally all I get is the default Tomcat page.
https://server_name:8443
https://anydomain.com:8443
https://local_ip_address:8443
https://external_ip_address:8443
I don't know if the problem is on the server itself or something within our firewall - we use Microsoft Forefront TMG. The port 8443 is open, and the Tomcat page is being served. All websites working fine, both internally and externally. The server itself is in a DMZ on the network.
The server is running Centos 7 with Plesk 12.
I just noticed that when adding a new domain, I am warned that the domain resolves to another IP address - the external one. Currently, the IP address set up in Plesk is the internal (192.168...) address. Could it be that I need to change this to the external?
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Dec 8, 2014
Plesk 12.0.18 #27
CentOS 7.0.1406
I have followed the instructions here to send Plesk notifications through External SMTP (overuse, new domain creation, etc): URL....Here is the error I see in the panel.log: ERR [panel] Unable to send mail.
Is there another log that I'm missing with a more detailed error? Sending through an external SMTP works fine on sites hosted on the same server (Wordpress, Joomla).
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Jun 15, 2015
I am looking to add a mysql external source to my plesk. So far no difficulty.
My question is if I remove the mysql server where the currently plesk. I have to say to the panel get the information (psa, roudcube, horde) on the remote mysql to invez mysql local server?
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Sep 2, 2014
If you transfered an account with the PMM, is e-mail still received on the old server being forwarded to the new one?
Is it a good idea to transfer only e-mail & accounts again after DNS propagates to the new server?
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Jan 20, 2015
I'm running Parallels Plesk 12 on Debian GNU/Linux 7.6...I have a valid certificate for my mail server : mail.mydomain.tld but I don't find the place in Plesk 12 to put it.
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Aug 15, 2014
I'm using a 1blu.de vServer. On my VPS is Plesk 11.5 with centOS 6 installed. I created my Webspace [URL] .... and removed the Mail Services and activated the MSMTP plugin because I'm using the webserver from the hoster 1blu.de.
I activated the Firewall with the "allow any connection" rule.
In Plesk Tools & Settings > External SMTP Server I filled in the server informations smtp.1blu.de password & username. I checked all three boxes -> SMTP needs auth, allow user scripts ...
I installed Wordpress 3.9.2 with a Theme that uses PHP Mail function. The contact form is not sending any messages out. So I tried other php mail scripts but it doesn't work.
[URL] ....
Code:
<html>
<head><title>PHP Mail() test</title></head>
<body>
This form will attempt to send a test email. Please enter where this test should be sent to
<br><p>
<form action = "sendmail.php" method = "post" name="sendmail">
Enter an email address: <input type = "text" name = "to"><br>
<input type="submit" value="Send" name="submit"><input type="reset" value="Reset" name="reset"><br><p>
[URL] ....
Where can I find the log file that could give me information?
I just want to use php mail for my wordpress contact form and for a project application.
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Mar 9, 2015
I'm not sure if it's a technical or a license issue. When I try to retrieve external services, such as purchase an ssl certificate or buy an application; I see the the following error: "Error: Error validating license."
For example: If I click on 'Tools and Settings' > 'External Services' > 'View Services' , the browser redirects to [URL] .... (as it should) and then gives me the license error. I have re-retrieved my license key, and even downloaded and reinstalled it from the Parallels Partner Channel and the problem persists. When I check the license key status from the Panel it says, "Key Update Status: License key PLSK.02557481.0016 is up-to-date." Everything else is working fine.
I am running Plesk version 12.0.18 Update #37 on Centos 6.6
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Feb 23, 2015
I just got a vps server with plesk 12 on it. I've added domains and so far so good. But I can't figure out how to install the email accounts.
I've made de email accounts and when adding these accounts to my mail program I wanted to use mail.domain.com or imap.domain.com But it doesn't work? And I need to use the smtp host of the internetprovider?
How can I use imap.domain.com and smtp.domain.com to get and send my emails?
Also Is there any way how to check if my server is installed ok and there are no security issues? Because I'm a noob I don't know what the best settings are?
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Apr 29, 2015
I've just installed a Plesk 12 vServer and created a customer with a email adress. I took the informations shown in the Power-User-Panel under "emails" with the correct ports. After clicking on "finish" it shows that Thunderbird has a problem with a certificate from Plesk.
I don't want that this error message will be shown for customers.My primary domain of the vServer has a SSL-certificate. Could I use this primary-domain to avoid the error message (the server-adress would be different)? If I use the primary domain inside the server-adress Thunderbird will say "there is no email account on this server".
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Feb 23, 2015
actually i want to know is this sending this email by my smtp server?
Feb 23 14:49:36 nsxxxxxx /var/qmail/bin/relaylock[9836]: /var/qmail/bin/relaylock: mail from 187.5.81.179:51251 (187-5-81-179.bsaco701.dsl.brasiltelecom.net.br)
Feb 23 14:49:37 nsxxxxxx qmail-queue-handlers[9838]: Handlers Filter before-queue for qmail started ...
Feb 23 14:49:37 nsxxxxxx qmail-queue-handlers[9838]: from=Frederick59c@brasiltelecom.net.br
Feb 23 14:49:37 nsxxxxxx qmail-queue-handlers[9838]: to=info@xxxxxxxxxx.be
Feb 23 14:49:37 nsxxxxxx qmail-queue-handlers[9838]: handlers_stderr: SKIP
[code]....
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Oct 6, 2014
I have completed email set up on my server and have checked that email ports are open, but for some reason outlook keeps returning : "Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that you DNS settings in the Network pane of System Preferences are correct."
The odd thing is that outlook still picks up emails if I receive any, but keeps returning above error every minute.
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Dec 3, 2008
if it was possible to install Plesk locally on my laptop as I need to do some testing and integration with it. I am running Windows Vista Home Edition.
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Jun 4, 2014
I have upgraded to a new server and need to move all domains, users, and most important all email accounts to the new server.
Both servers run Plesk 11.0.9 on CentOS. The migration manager works great, no problems with that.
After migrating, I change my DNS settings at an external DNS provider to the new IP. The problem is, DNS changes take time. I then get emails on the old server and on the new server until DNS information is spread.
I was searching for a way to let the old server forward to the new one, but changes for specific domains in plesks DNS system (MX record) on the old server did not work. The mails still arrived at the old server.
What can i do? Can I uncheck "Activate mail service on domain" and will all emails be rejected until DNS points to the new server? Or will that lead to bounces?
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May 26, 2014
Since 12.0.18, when I go to Tools & Settings > Mail Server, I get this error message on the page:
"Error: The limits on outgoing mail will not work for the subscriptions that have IP addresses from the white list. To make the limits work, remove IP addresses from the mail server's white list".
However, the whitelist page just contains 127.0.0.0/8 and ::1/128, and all my subscriptions have an external IP address which is clearly not in the whitelist.
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Apr 22, 2014
I get the following message if i try to migrate a domain from a Windows Plesk (9.5.5) to PPA:
[2014-04-22 11:25:39] [ERROR] check-infrastructure/mydomain.com| The mssql database DATABASENAME from SourceSQL:0 will not be copied to external DB server at x.x.x.x:1433 - this is not implemented.
But this should have been fixed in MU#4 as mentioned in [URL] ....:
[-] Users could not migrate to PPA 11.5 if PPA used an external Microsoft SQL Server (which was added through Infrastructure > Database Servers). (PPA-771)Click to expand...
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