Plesk 12.x / Linux :: Not Able To Send Email To Another Email On Same VPS With External MX Record

May 28, 2015

I'm having difficulty sending an email to another email address (with a different domain) which is on the same VPS.The trouble is, on the other domain's VPS control panel, within the DNS settings, the MX records have been pointed externally (to an exchange server). Their email is turned off. But bizarrely, their mailbox is full.

It seems as though Plesk is ignoring the MX records, and sending MY email internally to the OTHER domain's mailbox on the same VPS.How do I get Plesk to send my mail to the correct EXTERNAL MX records?

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Plesk 12.x / Linux :: Mail Stuck In Queue When Sent To External Email

Jul 8, 2015

I can receive email from all accounts and all domains.

The problem is that when sending an email to an external email (gmail., hotmail, outlook.com .... etc) this is sent to mail queue and do not leave that place.

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Plesk 12.x / Linux :: Email Not Working When Domain Is Hosted With External Provider

Aug 29, 2014

I am currently running a trail of plex to see if it meets our requirements.

My domains are currently being hosted by an external provider and I have made the dns entry to point it the the server running plesk.

Now we can access the site created through plesk but the emails are not working not the webmail or even trying to forward the mails.

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Plesk 12.x / Linux :: External SMTP Relay Not Sending Email From Panel

Apr 8, 2015

I have Plesk 12 on CentOS 7. I have only MSMTP installed not Postfix or Qmail. No matter what settings I use in the external SMTP settings the mail is never sent and I cannot find any error logs.

I have tried gmail smtp, sendgrid smtp and another smtp server that I own.

This is not a firewall issue as far as I can tell since if I install postfix it just works. Also any Wordpress or Joomla installs that use SMTP settings with gmail or sendgrid work just fine.

Screenshot for information only. I used accurate usernames, passwords, etc.

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Quick update. I tried the recommended CentOS 7 with the same result. Can installing Plesk 12 without a mail server and using the msmtp relay option actually works?Click to expand...

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Plesk 11.x / Linux :: Email To External Mail Service Delivered Locally

Oct 7, 2014

Plesk delivering email locally to a not existing mailbox instead of sending it to an external party. First I was using a local mailbox, but my client wanted to control the email using their own server. So I've changed the MX records to this new server. Deleted the inbox in Plesk and turned off Mail support for this domain.

New situation: DNS server for domain.com is hosted on a different location and points to my Plesk server for the website and the MX records point to the clients server for the mail.

Email send from email addresses like gmail are send correctly to the clients server. Email addresses from my PLesk server and forms from the website are send locally.

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Plesk 12.x / Linux :: MX Server Is External For TLD But Email Delivered Locally For Postmaster

Jul 29, 2014

I've a box running Linux Plesk 12.0.18 + Postfix and hosting mydomain.com. Email service is hosted by an external provider.

The problem is that I can't write to postmaster@mydomain.com because Postfix tries to deliver it locally.

What I've already done:

Configured MX record on DNS to point the external provider's server.
Disabled mail service for the TLD from plesk panel or with:
/usr/local/psa/bin/mail --off mydomain.com

The problem still remains.

I think I'm facing on Plesk 12 the same problem described here and elsewhere on this forum for Plesk 9: [URL]

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Plesk 11.x / Linux :: Send Email To Idn Domain Names?

Feb 6, 2015

I have a problem to send email to idn domain names.

The error that I have is

Validation failed for: xxx@xxx [pid 111655 on line 754 of "/usr/share/psa-horde/imp/lib/Compose.php"]

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Plesk 12.x / Linux :: Script Can't Send Email Via Smtp

Dec 25, 2014

I use postfix/smtp plesk12 centos7, I create mailbox add password. For example my domain is a.com from roundcube all work no problem.

My script isn't working look like this:

SMTP CONFIGURATION (LEAVE DEFAULT IF YOU USE mail() )
SMTP HOST smtp.a.com
SMTP PORT 587
SMTP Secure tls
SMTP Auth true
SMTP USERNAME test@a.com
SMTP PASSWORD my password

And the script dont send emails to user, say that Mailer Error: SMTP connect() failed. In dns settings I don't have smtpa.com host only have mail.a.com why from scripts don't send email to users?

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Plesk 12.x / Linux :: Send Email To All Domains Since Update

Jul 4, 2014

Since updating from Plesk V11, Plesk is sending out an e-mail with date.time information to all my customers. I have not changed anything to my settings.

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Plesk 11.x / Linux :: Unable To Send Email Notifications

Feb 4, 2015

My Plesk Panel stopped to send notifications a while ago, I don't receive mails when the backup are done, the clients can't receive their passwords if they need to reset...

The mails are not being forwarded when they configure it in the panel (I receive a mail in mail1@mydomain.com and I want it forwarded automatically to mail2@gmail.com or wherever).

I don't see nothing about the plesk panel mail in the postfix log and I don't know what else to check.

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Plesk 12.x / Linux :: Roundcube Unable To Send Email After Upgrade

Jun 5, 2014

Whenever trying to send an email using roundcube it just seems to fail... No error code is given - see attached image:

I've tried following the article here: [URL] ....

But it didn't seem to work and incidentally the main.inc.php file didn't even exist only a main.inc.php.rpmnew was there. I tried copying it to main.inc.php but it made no difference. Normal SMTP usage via thunderbird works, and everything works when trying to use horde.... it's just a problem with roundcube after the upgrade from 11.5 to 12.

Running on CentOS 64

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Plesk 11.x / Linux :: Cannot Send Email From Outlook- Postfix Smtpd

Nov 4, 2014

When i try to login from outllook pop3 is ok but smtp is error.

When i check mail log file:

Code:
Nov 4 16:28:07 server1 courier-pop3d: Connection, ip=[::ffff:176.43.150.48]
Nov 4 16:28:07 server1 courier-pop3d: LOGIN, user=test@xxxxxxxxxxxxx.com, ip=[::ffff:176.43.150.48], port=[23885]
Nov 4 16:28:07 server1 courier-pop3d: LOGOUT, user=test@xxxxxxxxxxxxx.com, ip=[::ffff:176.43.150.48], port=[23885], top=0, retr=0, rcvd=12, sent=39, time=0

[Code] ....

I try to past pci compliance,but now this is not importand. If there have some repair postfix command? Default configuration? Or how can i send emain from outlook.

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Plesk 12.x / Linux :: Do Not Send Email Via SMTP POSTFIX By Php Scripts?

Mar 7, 2015

The problem is, can not send mail via SMTP using popular scripts Opencart, SMF, Osclass. The problem was lapping Plesk 11.5 via 587 port. That was timeout connection or authorization error with the correct settings. Mail may be sent, sometimes not. No longer working than working. At the same time when working with e-mail clients(example, The Bat) work fine. In Plesk 12 same problem. Port 465 - e-mail clients(example, The Bat) work fine. But can not send mail via SMTP using popular scripts Opencart, SMF, Osclass. When using Cpanel with Exim - all work perfect. But the Plesk e-mail with Postfix - constant problems.

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Plesk 12.x / Linux :: Error Message On Email Send Since Update 12.0.46

May 18, 2015

we regularly get this message in boxmail of adress used to send email from server.This is the mail system at host DOMAIN.fr. You can delete your own text from the attached returned message.The mail system

<1@SERVERNAME.HOSTER.com> (expanded from <1>): User unknown in virtual
alias table

If i look in maillog i see that :

May 18 16:48:52 SERVERNAME postfix/error[22737]: F22521B4E45: to=<1@SERVERNAME.HOSTER.com>, orig_to=<1>, relay=none, delay=0.07, delays=0.04/0.01/0/0.02, dsn=5.0.0, status=bounced (User unknown in virtual alias table)

Just after that we can see email go normally :

May 18 16:48:59 SERVERNAME postfix/smtp[22736]: F22521B4E45: to=<EMAIL@DOMAIN.com>, relay=mx3.mail.icloud.com[17.158.8.50]:25, delay=7.3, delays=0.04/0.03/2.4/4.8, dsn=2.5.0, status=sent (250 2.5.0 Ok.)

The problem is in error message (at top) the message attached is the one sent to EMAIL@DOMAIN.com. So we can think the message is not sent to EMAIL@DOMAIN.com. SERVERNAME, HOSTER and EMAIL@DOMAIN are here to mask real data.

OS: Debian 7.7
Plesk version: 12.0.18 Update #46

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Plesk 12.x / Linux :: 12.0.8 - The User Roundcube Sysuser Is Not Allowed To Send Email

Jun 22, 2014

Upgrading to 12.0.8 and found this that looks like a bug. Email messages cannot be send through Roundcube Webmail. Outbound Email Limits are active.

Logfile:

Code:
/usr/local/psa/var/log/maillog

Error logs:

Code:
REDACTED py_limit_out[]: ERROR Rejecting message: system user uid='10039' is not allowed to send mail
REDACTED plesk sendmail[]: handlers_stderr: DATA REPLY:554:5.7.0 Your message could not be sent.
The user roundcube_sysuser is not allowed to send email.#012REJECT

Apart from Domains, Emails and Subscriptions there is no way to allow roundcube_sysuser through Mail server settings.

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Plesk 12.x / Linux :: Can't Send Email - Unable To Read Control Files

May 22, 2015

Every out bound email message fails and stays in the queue. The mail log shows this error.

qmail: 1432283802.380653 delivery 27: deferral: Unable_to_read_control_files._(#4.3.0)/

A second problem, also qmail is that I can't send to the server using TLS on the submission port, only if I do plain text. But the first problem is bigger because we can't send at all.

This is a new plesk installation and it has never worked.

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Plesk 12.x / Linux :: Creating Lot Of Email Address With Redirect And Send Copy To

Nov 28, 2014

Under plesk 12.0.18, I would like to create thousand email address with redirect and send copy to. Its a long work to do.

Is there a solution to create all these email via an import csv, xls or else ?

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Plesk 12.x / Linux :: Outgoing Mail Control Being Hijacked Mass Email Send Out

May 4, 2015

I keep having certain domains being hijacked and mass emails being sent from them somehow. I've disabled mail within domain control panel for each domain and issue keeps occurring. I've limited # of emails as well to 2-5 per hour but now so many are trying to be sent from my server it is clogging up mail queue and I have to log into server via ssh and run postsuper -d ALL every day or two. It is very frustrating. The only way I can stop it is to disable domain in plesk panel but that is not an option.

What can I do to find the cause of this issue and stop it?

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Plesk 12.x / Linux :: Unable To Send Notifications Via External SMTP

Dec 8, 2014

Plesk 12.0.18 #27
CentOS 7.0.1406

I have followed the instructions here to send Plesk notifications through External SMTP (overuse, new domain creation, etc): URL....Here is the error I see in the panel.log: ERR [panel] Unable to send mail.

Is there another log that I'm missing with a more detailed error? Sending through an external SMTP works fine on sites hosted on the same server (Wordpress, Joomla).

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Plesk 12.x / Windows :: Enable External SMTP Server Settings - Unable To Encode IDN Email Address

Jan 7, 2015

We are trying to use a configure settings for an external SMTP server within Plesk (Windows 2008 R2 Plesk 12) but are receiving the following error message:

Error: Unable to encode IDN email address 'username': email address is invalid

We are trying to use a username for SMTP authentication as we do not have the option of using an email address with our current SMTP relay provider.

Is there any way around this so that we can use a username rather than an email address?

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Acc Can Send Email Cannot Receive Email

Dec 11, 2007

A email account can send email, but cannot receive email, why? How do I know the answer why?

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External Pop Email

Mar 28, 2008

One of my customer using google apps for his domain. He also fetch external emails using google mail solution.

Problem is all of his email accounts email fetched but his ISP email give error.

I check and found if he didn't use that ISP, Outlook also not check email and give error. Only he can check email when he logon on net with that ISP.

on webmail he can check using ISP site. Any other webmail services provider like mail2web.com not able to check emails.

Can any one recommend how I can bypass their ISP restriction security.

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What's The Proper PTR Record For A Shared Web/email Server On The Same IP

Jun 6, 2008

I have a dedicated server that is running apache and exim. While they're running from the same IP, I want the domain names to be www.mydomain.com for http and mail.mydomain.com for SMTP.

What I've done so far is set up A records for *.mydomain.com and mail.mydomain.com to point to the same IP address.

My MX record points to mail.mydomain.com.

My exim primary_hostname is configured as mail.mydomain.com.

Now I'm trying to get the PTR record set correctly so that outbound email doesnt get trapped by spam filters. So in this case should my PTR record point my IP to mail.mydomain.com and not mydomain.com or does it not matter?

Is it strange that an RDNS lookup to the primary IP would return my mail server like that?

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Cannot Send Email

Nov 5, 2009

Receiving works fine, but unable to send email from the server
Here are the error messages
exim_mainlog
dovecot_login authenticator failed for localhost [127.0.0.1]: 435 Unable to authenticate

--------------------

error message in horde
There was an error sending your message: authentication failure [SMTP: Invalid response code received from server (code: 435, response: Unable to authenticate at present)]

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Send LOTS Of Email

Feb 25, 2008

We are running an application on IIS that sends out 4-500 emails per day via a smarthost, but nearly 11,000 every weekend. None of this is bulk mail...

We need a new smarthost provider ASAP, as our current host is discontinuing this service this week, and we were just notified.

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Cant Send Email To Hotmail

Nov 23, 2007

all email servers (gmail, mail.com , ...) accept emails coming from my server only hotmail doesn't reicive

when I run this command in SSH : echo "test mail" | mail -s "test" xxxx@hotmail.com

I have in my exim_mainlog :

PHP Code:

7-09-12 13:44:11 1IVPhb-0008Cm-Rz <= root@server.xxxxx.com U=root P=local S=3822007-11-24 13:44:12 1IVPhb-0008Cm-Rz => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx4.hotmail.com [65.54.244.104]2007-11-24 13:44:12 1IVPhb-0008Cm-Rz Completed2007-11-24 13:44:29 1IVPht-0008D9-UC <= root@server.*********** U=root P=local S=3822007-11-24 13:44:30 1IVPht-0008D9-UC => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx1.hotmail.com [65.54.244.136]2007-11-24 13:44:30 1IVPht-0008D9-UC Completed2 1IVPhb-0008Cm-Rz => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx4.hotmail.com [65.54.244.104]2007-11-24 13:44:12 1IVPhb-0008Cm-Rz Completed 

telnet mx4.hotmail.com 25 give :

PHP Code:

[root@server ~]# telnet mx4.hotmail.com 25Trying 65.54.245.104...Connected to mx4.hotmail.com (65.54.245.104).Escape character is '^]'.220 bay0-mc10-f4.bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.msn.com/Anti-spam/. Violations will result in use of equipment located in California and other states. Wed, 12 Sep 2007 03:49:15 -0700 

my datacenter reply me :

PHP Code:

Hello,We have investigated your issue in detail. We tried to sent mails from the server to our Softlayer hotmail account. From the logs, it is clear that the mails are sent successfully from the server.=========2007-11-23 23:50:29 1IviI1-0001De-SX <= root@server.XXXX.net U=root P=local S=3612007-11-23 23:50:30 1IviI1-0001De-SX => XXXX@hotmail.com R=lookuphost T=remote_smtp H=mx3.hotmail.com [65.54.244.200]2007-11-23 23:50:30 1IviI1-0001De-SX Completed========But this is not received at the hotmail mailbox. Hence this is an issue at their end. You may contact the hotmail support to resolve this.Regarding the spamming, we could find a lot of mails from the user nobody. You can prevent the user nobody from sending the mail from WHM as follows.Please select the option "Prevent the user "nobody" from sending out mail to remote addresses" from WHM >> Main >> Server Configuration >> Tweak Settings >> Mail option.

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