Plesk 12.x / Linux :: Email Client Keeps Saying Cannot Find The Server
Oct 6, 2014
I have completed email set up on my server and have checked that email ports are open, but for some reason outlook keeps returning : "Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that you DNS settings in the Network pane of System Preferences are correct."
The odd thing is that outlook still picks up emails if I receive any, but keeps returning above error every minute.
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Dec 11, 2014
In plesk9 my customers had the option to send daily usage reports by e-mail. Only certain clients like this option. Using plesk11 I cannot find this option if I log in as a client. Has this feature been removed? And if so, can the administrator enable this option only for 1 or 2 clients?
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Jun 12, 2014
The Plesk panel indicates that the Spam folder can be retrieved using an email client. We are using Outlook 2013 and can not figure out a way to make this happen. We can see the Spam folder using Webmail, but the contents never shows up in Outlook...
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May 15, 2014
I cannot find my files after deploy war files..
I need to create a directory after unpacking war file process..
I need to know where is my files in server..
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Oct 22, 2014
I host a number of large sites (20GB+) on my VPS server running Centos6 and Plesk Panel 12. Due to the large sites I don't want to keep multiple backups on the actual server because it would take too much disk space. When I create a backup to the server's repository all is good, but when I click the green arrow to download the backup it takes a long time and then it fails with a timeout error. On some smaller sites it takes a while but eventually downloads the tar.
So my question: Is it possible to access the Server Repository via FTP? How and where would I set this up? Presumably it would be a better way to download these large archive files?
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Jul 11, 2014
Basically I am trying to configure Plesk to send out email without being black listed. My emails are safe but I am currently blacklisted due to my set up.I have Plesk 12.0.18 and am using Qmail. The problem is I have one ip address right now and am using it for multiple domains. This is not ideal but was an issue with 1and1 not rendering ips at the time. I am not sure how to do reverse mapping with multiple domains on a single ip address.
Because my current ip address just got black listed is it possible to get 2 more ip addresses just for email and use those 2 for 2 domains so each domain would have a separate ip address? How would I set this up to be email safe meeting the spam requirements? spf, reverse mapping, etc?
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Apr 10, 2015
I have an VPS on 1&1 with Plesk 12 but this don't have the email function.
What I can do to install or activate this?
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Sep 2, 2014
If you transfered an account with the PMM, is e-mail still received on the old server being forwarded to the new one?
Is it a good idea to transfer only e-mail & accounts again after DNS propagates to the new server?
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Jan 20, 2015
I'm running Parallels Plesk 12 on Debian GNU/Linux 7.6...I have a valid certificate for my mail server : mail.mydomain.tld but I don't find the place in Plesk 12 to put it.
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Feb 23, 2015
I just got a vps server with plesk 12 on it. I've added domains and so far so good. But I can't figure out how to install the email accounts.
I've made de email accounts and when adding these accounts to my mail program I wanted to use mail.domain.com or imap.domain.com But it doesn't work? And I need to use the smtp host of the internetprovider?
How can I use imap.domain.com and smtp.domain.com to get and send my emails?
Also Is there any way how to check if my server is installed ok and there are no security issues? Because I'm a noob I don't know what the best settings are?
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Apr 29, 2015
I've just installed a Plesk 12 vServer and created a customer with a email adress. I took the informations shown in the Power-User-Panel under "emails" with the correct ports. After clicking on "finish" it shows that Thunderbird has a problem with a certificate from Plesk.
I don't want that this error message will be shown for customers.My primary domain of the vServer has a SSL-certificate. Could I use this primary-domain to avoid the error message (the server-adress would be different)? If I use the primary domain inside the server-adress Thunderbird will say "there is no email account on this server".
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Feb 23, 2015
actually i want to know is this sending this email by my smtp server?
Feb 23 14:49:36 nsxxxxxx /var/qmail/bin/relaylock[9836]: /var/qmail/bin/relaylock: mail from 187.5.81.179:51251 (187-5-81-179.bsaco701.dsl.brasiltelecom.net.br)
Feb 23 14:49:37 nsxxxxxx qmail-queue-handlers[9838]: Handlers Filter before-queue for qmail started ...
Feb 23 14:49:37 nsxxxxxx qmail-queue-handlers[9838]: from=Frederick59c@brasiltelecom.net.br
Feb 23 14:49:37 nsxxxxxx qmail-queue-handlers[9838]: to=info@xxxxxxxxxx.be
Feb 23 14:49:37 nsxxxxxx qmail-queue-handlers[9838]: handlers_stderr: SKIP
[code]....
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Apr 30, 2015
The FTP on my VPs running centos 6.6 and plesk 12.0.18 Update #44 has stopped allowing FTP conections via filezilla or dreamweaver. My tech knowledge with server management outside of the gui is minimal but i have done the following. Checked that the firwall is allowing ftp traffic through the GUI in plesk.
restarted xinetd and checked status
[root@367549 ~]# service xinetd status
xinetd (pid 11707) is running...
[root@367549 ~]# lsof -i tcp:21
COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME
xinetd 11707 root 5u IPv6 682472 0t0 TCP *:ftp (LISTEN)
Then tried the following
[root@367549 ~]# ftp localhost
-bash: ftp: command not found
But i can connect via telnet on port 21
when trying to use +dreamweaver or filezilla i get the following. This may be due to one or more of the following reasons: - The network cable is unplugged or the network is down. Please verify that the network cable is connected and that the network is up. - The FTP server is down. Please verify that you can connect to the FTP server using another FTP program. - The FTP host name is incorrect. Please verify that the host name is correct in the Site definition dialog box. - Accessing the server requires proxy settings that aren't properly set. Please verify that the proxy settings in the Site category of the Preferences dialog box are properly set, and that the Use Proxy option in the Site definition dialog box is selected. - You may need to connect to the server using a different port than the one provided. Please specify the correct port in the box provided.
Error: The data connection could not be established: ETIMEDOUT - Connection attempt timed out
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listin.
What to do and why after no change this just stopped working when ive been using ftp on this server previous.. the company that i brought the vps from have no intrest and tell me its unmanaged.
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Jun 4, 2014
I have upgraded to a new server and need to move all domains, users, and most important all email accounts to the new server.
Both servers run Plesk 11.0.9 on CentOS. The migration manager works great, no problems with that.
After migrating, I change my DNS settings at an external DNS provider to the new IP. The problem is, DNS changes take time. I then get emails on the old server and on the new server until DNS information is spread.
I was searching for a way to let the old server forward to the new one, but changes for specific domains in plesks DNS system (MX record) on the old server did not work. The mails still arrived at the old server.
What can i do? Can I uncheck "Activate mail service on domain" and will all emails be rejected until DNS points to the new server? Or will that lead to bounces?
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Nov 5, 2008
i would like to move few clients from my old linux VPS that runs on Cpanel .. to my new windows VPS tat runs Plesk .. you see there were several attempts by new provider .. they cant guarantee that accounts can be fully migrated even manually they only copied site files to new server .. the client account's still running on linux vps cpanel, they are intact .. clients dont have any php or mysql files they are just plain HTML and Flash files .. i can move site files .. im concerned about mail accounts and emails that already in my clients inbox (they are using IMAP accounts) .. do you guys know any guideline or step by step how to migrate my clients
P.S. please consider me as an uneducated person .. my background is designing not programming or network administration.
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Oct 19, 2014
I'm having a hard time configuring this setting for nginx on a domain, whatever i try i cant get it to accept files as big as I need. Every time i try i get this red message :
Code:
Configuration Nginx non valide : nginx: [emerg] "client_max_body_size" directive is duplicate in /var/www/vhosts/system/domain.fr/conf/vhost_nginx.conf:4 nginx: configuration file /etc/nginx/nginx.conf test failed
I followed these instructions: [URL] ....
Strange thing is there was no panel.ini file where the instructions are pointing so i created one, but still, i cant get that directive to work.
Before plesk 12 (with 11.5) i finally got it to work by manually editing some nginx conf file on the server, but i can't find anymore how...
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Jul 2, 2014
All new domains (sites) only display the Parallels page. Upgraded to the following ...
OS CentOS 6.5 (Final)
Plesk version 12.0.18 Update #6, last updated at July 3, 2014 06:56 AM
The system is up-to-date; last checked at June 27, 2014 04:43 AM​
Pretty sure it is a permissions problem, have tried chown -R domain.com.au domain.com.au and returns invalid user.
Can now FTP, use webmail, preview the site and have uploaded a pretty big site .... the Paraellels site displays it as 0mb disk space used and only displays the default Parallels place holder.
This is what a new domain name is displaying ######################################
Files listed in the file manager ######################################
Files uploaded using Filezilla FTP program ######################################
Default place holder ... can't display any other page. ######################################
Have checked all DNS settings and they match the other domains.
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Oct 15, 2014
I imported backups in Plesk 12 from Plesk 9.5.4.
I can access 4 out of 5 domains in my subscritions, but one domain dosn't appear in the list.
The 4 working domains are "Default Domain", the one i can't access is "unlimited".
In the list of packages i can click on the number of subscriptions and see the domains, but if click on the 1 unlimited subscription nothing gets listed / no elements found.
The domains is online, but i can't access it with plesk.
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May 26, 2014
Since 12.0.18, when I go to Tools & Settings > Mail Server, I get this error message on the page:
"Error: The limits on outgoing mail will not work for the subscriptions that have IP addresses from the white list. To make the limits work, remove IP addresses from the mail server's white list".
However, the whitelist page just contains 127.0.0.0/8 and ::1/128, and all my subscriptions have an external IP address which is clearly not in the whitelist.
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Jul 29, 2014
I've a box running Linux Plesk 12.0.18 + Postfix and hosting mydomain.com. Email service is hosted by an external provider.
The problem is that I can't write to postmaster@mydomain.com because Postfix tries to deliver it locally.
What I've already done:
Configured MX record on DNS to point the external provider's server.
Disabled mail service for the TLD from plesk panel or with:
/usr/local/psa/bin/mail --off mydomain.com
The problem still remains.
I think I'm facing on Plesk 12 the same problem described here and elsewhere on this forum for Plesk 9: [URL]
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May 11, 2015
I have been using Plesk for a while on my server, but this is the first time that I need to set up large files uploading for a client who requires to upload via a form files that are larger than 128MB (but less than 400).The issue I've been seeing is that whenever the user tries to upload a file greater than 128MB I see an error on the proxy_error_log that says:
2015/05/10 21:46:18 [error] 31224#0: *9 client intended to send too large body: 175420278 bytes, client: XX.XX.XX.XX, server: myserver.com , request: "POST /admin/products/1 HTTP/1.1", host: "myserver.com", referrer: "referrer"
I've been googling this issue and everything points to the nginx configuration (PHP parameters have already been set up). I proceeded to change the configuration of /etc/nginx/nginx.conf to include
http {
...
client_max_body_size 400M;
...
}
HOWEVER (and this is where I'm stuck) after restarting the nginx service, the fille /etc/nginx/plesk.conf.d/vhosts/myserver.com.conf continues to hold the value:
server {
...
client_max_body_size 128m;
...
}
Modifying this file to change the 128m to 400m does not make a difference.
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Jul 9, 2014
I migrate from plesk 9.5 to another server with plesk 12.0.18, and then outlook and mail default from iphone don't work, but tunderbird and webmail work well.
In outlook when i put the same configuration than tunderbird and i try to send mail out from my domain said this error:
Error del servidor: '554 5.7.1 <244.Red-88-18-221.staticIP.rima-tde.net[88.18.221.244]>: Client host rejected: Access denied
I don't know if outlook is bad configuration but with plesk 9.5 worked well, and now nothing.
I can recive mail but not send.
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Aug 17, 2014
I'm using Parallels Plesk 12.0 and a mysql-Server.
I'm logged in with a customer's account into his phpmyadmin. Whenever a client connects to his website (which uses the database of his account) I get logged out and receive a "session expired" error. When I log in again I get "there's already a user with your username logged in".
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Apr 30, 2015
I created a New Client Default Domain by copying plesk's original Default Domain.This template is for clients we move from older versions of plesk up to servers with plesk 12.x. Under resources for that "Service Plan Name"
I have Sites published with Presence Builder set to 0 and.Allow customer to create trial Presence Builder websites. Not checked.When I log in as the client I still see Presence Builder with edit Website.I also confirmed the correct plan was picked for that subscription by picking the new "New Client Default Domain" and under add-on plans I picked "remove"
But when I log in as the "client" to see what they would see I see Presence Builder and Edit Website available.How do I get rid of that selection?I can see a client clicking on it and basically over writing their current website.
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Jul 14, 2015
My panel suddenly stop works to create databases from client account.This error shows:
Internal error.
PHP Notice: Undefined variable: dbType
From admin account there is no problem to create databases.I`ve run bootstrap.sh repair successfully but still not working.Plesk 12.0.18 #55 Ubuntu Linux 10.04
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Jul 22, 2014
We have a VPS with Centos 5 and Plesk 12.0.18.
The CRON service is running and works correctly, the Scheduled tasks on the administration Plesk Panel (tools & Setting / Scheduled tasks / root user) works ok, but when a customer sets a new scheduled task from her domain panel, don't works.
The task is a simple WGET command.
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May 30, 2015
I have the problem that I can't connect to my mailserver tru the mail client (Webmail works fine, I receive mails and can send mails)
But if i try to connect over mailclient I get this error in errorlog:
couriertls: connect: error:1408A0C1:SSL routines:SSL3_GET_CLIENT_HELLO:no shared cipher
What can I do to get connection over mailclient?
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May 26, 2015
The APSC database was corrupted, so i used :
/usr/local/psa/bootstrapper/pp11.5.30-bootstrapper/bootstrapper.sh repair
to repair the databases. Worked, but give me the error
"Table 'aps_resource' doesn't exist"
One more time, i recover this table from the newest backup existing. But now, give the error " Can not find registry resource for Application ID" for one domain - I have 3 domains, 2 are working, one not.
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Jun 20, 2014
I facing a serious problem with my qmail and plesk 11.0.9.I found the way spammer did with my server by listening everything on port 25. Maybe he know the RCPT hosts of mine, and they send emails with random username but with domain hosted on my Plesk. (user1@mydomain.com, user2@ my domain.com, ... userxxx@mydomain.com).
qmail only check domain in RCPT if spammer input:"mail from user1@mydomain.com" - (with out ":") - no email address on my server.then server reply: 550, no mailbox here by that name. (#5.7.17)
But qmail check username and domain if spammer input:""mail from: user1@mydomain.com" - (with ":") - no email address on my server. Then server reply: 250 OK..This is really weird! I tried with all my plesk server, this bug still effected.Click to expand...
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Jul 14, 2015
I have just installed a new Cloudlinux 6.6 Plesk 12 box but am unable to find the additional PHP versions as shown in the attached image.
I'm on update #55.
I'd prefer to use Plesk's built-in PHP versions instead of the Cloudlinux ones.
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Jun 25, 2014
I'm migrating from Plesk 9.5 (Centos 5) to Plesk 12 (Centos 6).I found this in the migration.log file: [24124]: 2014-06-25 14:27:20 DEBUG Unable to find 'pigz', trying 'gzip'
I've installed pigz from Plesk repository and I can execute pigz in the shell, but definitely Plesk Panel doesn't use pigz.I tried with pigz from EPEL repo and the log showed the same error. I also tried to move the binary from /usr/bin/pigz to /bin/pigz and It didn't work.I'm interested in using Pigz to improve the speed of migration and backup.
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