Plesk 11.x / Linux :: Domain Migration To New Server / What To Do With Email During DNS Update

Jun 4, 2014

I have upgraded to a new server and need to move all domains, users, and most important all email accounts to the new server.

Both servers run Plesk 11.0.9 on CentOS. The migration manager works great, no problems with that.

After migrating, I change my DNS settings at an external DNS provider to the new IP. The problem is, DNS changes take time. I then get emails on the old server and on the new server until DNS information is spread.

I was searching for a way to let the old server forward to the new one, but changes for specific domains in plesks DNS system (MX record) on the old server did not work. The mails still arrived at the old server.

What can i do? Can I uncheck "Activate mail service on domain" and will all emails be rejected until DNS points to the new server? Or will that lead to bounces?

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Plesk 12.x / Linux :: What Happens With Email On Old Server After Migration

Sep 2, 2014

If you transfered an account with the PMM, is e-mail still received on the old server being forwarded to the new one?

Is it a good idea to transfer only e-mail & accounts again after DNS propagates to the new server?

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Plesk 12.x / Linux :: After Migration No Alias Email And Webmail

Nov 17, 2014

I have recently migrated from one server with Plesk 11 to another server with Plesk 12 and cant get the alias emails work properly like they worked before the migration. I can send emails from any alias@alias.domain (via Outlook), but cant receive them.I can receive emails only from the mailbox email of the main domain, but not for the alias-email of that mailbox for an alias domain that worked well for Plesk 11. Where might be the problem?

I have created a webmail.domain.tld in the Webmail-Services (where it says Horde 6.2.1 is installed), but the webmail.maindomain.tld is not working. I get displayed only the "webservers default page". Webmail.maindomain.tld worked well in Plesk 11.There is also no "Webmail" link in the domain control pannel like it used to be in the Plesk 11.I have created a new abonnement with a new domain to test this, but there is no Webmail link for this abonnement as well.

You message for <alias@alias.tld> from 2014/11/17 could not be delivered. 4.0.0 smtp; 454 4.7.1 <alias@alias.tld>: Relay access denied

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Plesk 12.x / Linux :: After Migration - Email User Can't Login With Roundcube

Nov 24, 2014

I have done the migration with the Migration Manager from Confixx to Plesk 12.0.18. Users can login tho the mail account with Outlook, thats no problem(old password is working). If the webmailer is set to Hord the user also can login. But if i switch to roundcube it is not possible to login to the Webmailer! You get the message "Die Anmeldung ist fehlgeschlagen." (Login failed)

After changing the email password in plesk, it is then possibe to login(even if the new password is identical to the old one)?!?

Is this a known bug? Is there a solution for that?!? I really don't want to email every customor to ask him to change his password?!

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Plesk 11.x / Linux :: Domain Keys Won't Work After Migration

May 24, 2013

Recently I migrated my server from CentOs 5 to CentOS 6.4, while using the migration manager from plesk 11.0.9 (the migration was between the same plesk version).

I used rsync first, which caused some trouble, but without it, the migration process worked fine.

Unfortunately, if I create new domains now, they won't get any domainkey DNS entries anymore and under /etc/domainkeys no keys are created for the new domains.

Nothing I tried did work so far, which was resetting the DNS template, turning on and off the domainkeys setting, nor did calling "/usr/local/psa/admin/sbin/mchk --with-spam" resolve the problem.

For the existing domains, domainkeys work fine, but I can't find any errors how I can fix my plesk installation to generate domainkeys for new domains.

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Plesk 12.x / Linux :: Domain Migration From CPanel 11.42 - PHP Fatal Error

Sep 5, 2014

I trying to migrate a domain from cpanel 11.42 to my new plesk 12 vps.

When i do this i got a error:

PHP Fatal error: Call to a member function getElementsByTagName() on a non-object in /usr/local/psa/admin/plib/backup/Conflicts/Detector.php on line 536

The domain has 3 sub domains, 1 parked domain and several mailboxes.

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Plesk 12.x / Linux :: Migration Error - Unable To Find Domain

Nov 18, 2014

When you perform a migration, Plesk gives me this error. For more I search, I find what may be the cause.

Error: Unable to find domain with name 'e-domain.com'[2014-11-18 19:41:31] ERR [panel] exception 'PleskObjectNotFoundException' with message 'Unable to find domain with name 'e-domain.com'' in /usr/local/psa/admin/plib/Domain.php:950
Stack trace:
#0 /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php(1278): Domain::getByName('e-domain.c...')
#1 /usr/local/psa/admin/plib/backup/Conflicts/Resolver/UnfitSettingsResolver.php(500):

[Code] .....

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Plesk 12.x / Linux :: Send Email To All Domains Since Update

Jul 4, 2014

Since updating from Plesk V11, Plesk is sending out an e-mail with date.time information to all my customers. I have not changed anything to my settings.

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Plesk 12.x / Windows :: Domain Migration From Server

Jul 15, 2015

I had some question about the migration tool : My task is to migrate a domain from a server with plesk 9 version to another server with plesk 12 version.

1. Does the migration includes the ftp accounts contained in the domain ?
2. During the migration can users from the plesk 9 server still connect to the ftp server and continue working on it ?

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Plesk 12.x / Linux :: Horde Admin Email Removed After Each Update?

Aug 26, 2014

Plesk 12.0.18#14, CentOS6.5

in order to have a Horde admin email we open
/etc/psa-webmail/horde/horde/conf.php

and change
$conf['auth']['admins'] = array();
into
$conf['auth']['admins'] = array('emailaddress@xyz.com');

Works fine. This change than reverses itself after every Plesk update incl micro updates. Are we editing the right file / is there an underlying one we should edit instead? Cannot find a setting in Plesk itself to configure a Horde admin email.

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Plesk 12.x / Linux :: Error Message On Email Send Since Update 12.0.46

May 18, 2015

we regularly get this message in boxmail of adress used to send email from server.This is the mail system at host DOMAIN.fr. You can delete your own text from the attached returned message.The mail system

<1@SERVERNAME.HOSTER.com> (expanded from <1>): User unknown in virtual
alias table

If i look in maillog i see that :

May 18 16:48:52 SERVERNAME postfix/error[22737]: F22521B4E45: to=<1@SERVERNAME.HOSTER.com>, orig_to=<1>, relay=none, delay=0.07, delays=0.04/0.01/0/0.02, dsn=5.0.0, status=bounced (User unknown in virtual alias table)

Just after that we can see email go normally :

May 18 16:48:59 SERVERNAME postfix/smtp[22736]: F22521B4E45: to=<EMAIL@DOMAIN.com>, relay=mx3.mail.icloud.com[17.158.8.50]:25, delay=7.3, delays=0.04/0.03/2.4/4.8, dsn=2.5.0, status=sent (250 2.5.0 Ok.)

The problem is in error message (at top) the message attached is the one sent to EMAIL@DOMAIN.com. So we can think the message is not sent to EMAIL@DOMAIN.com. SERVERNAME, HOSTER and EMAIL@DOMAIN are here to mask real data.

OS: Debian 7.7
Plesk version: 12.0.18 Update #46

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Plesk 11.x / Linux :: How To Update DNS Template To Remove Domain

Aug 19, 2014

I want to use the Panel as a Master DNS Server.

1: Obtain two Nameservers. ns1.maindomain.com, ns2.maindomain.com. (Completed)
2: Glue the Nameservers to the server's IP addresses. 1.1.1.1 -> ns1.maindomain.com / 2.2.2.2 -> ns2.maindomain.com (Completed)
3: Successfully register domain and make sure it's pointing to the correct server. (Completed)
4: Register new domain (client.com) to server using ns1.maindomain.com & ns2.maindomain.com as it's nameservers. (Problem)

Reason: Can't edit the template correctly due to a suffix .<domain> that I cannot get rid of.

In order for me to use (ns1.maindomain.com) and (ns2.maindomain.com) as the namerservers for client.com, I'll need to be able to edit those fields entirely. I don't want Plesk to append the client's domain name to the NS record.

This may be a very simple thing to remove, but I give up.

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Plesk 12.x / Linux :: SSL Certificate Removed From Domain After Each Update

Aug 26, 2014

Any domain using a SSL certificate is switched to the default certificate after each Plesk update?This is starting to get annoying and we are disabling automatic updates due to this error...

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Plesk 12.x / Linux :: After Migration To New Server - No Awstat

Nov 17, 2014

I have recently migrated to new server with Plesk 12. There was a webalizer even I used to have awstat. So I installed awstat and changed it in the settings. But every day when I synchronized the abonnement it changed alone back to Webalizer ... which I dont want

When I tried to deactivate or deinstall Webalizer in plesk using the update manager, I got an error:

"Some errors occured during installation."

Solved, changed settings in Customer Service Plan and synchronized...

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Plesk 12.x / Linux :: Internal Server Error During Migration

Oct 31, 2014

I'm trying to migrate a Plesk 9.5 to a Plesk 12 via the tools.

I tested some domains before doing he whole but I have a "big" domain who make an error:

ERROR: Call to a member function updateUser() on a non-object (Abstract.php:930)

I already checked on google, tested the solution but each time I do the migration, it crash again...

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Plesk 12.x / Linux :: Full Server Migration To New Server With Same Hostname?

Jul 20, 2015

I'm wondering whether it is possible to perform a full server migration to a new Plesk server with the same hostname or will Plesk give an error about the hostname being the same?

The new server would not be accessible by hostname (only via IP) until DNS and glue records were changed after the migration.

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Plesk 12.x / Linux :: Migration Manager - Migrating Data From Old Server

May 18, 2015

I have a new Server (CentOS Linux 7.1.1503) and will migrate the Data from my old Server (Ubuntu 14.04 LTS) with the Migration Manager. Both Servers running with Plesk 12.0.18

After i entered the Server-IP and the Login-Data for the old Server i became this Error on the new Server:

Fehler: launchpad error (Error code = 2):
== STDERR ====================
Cannot request remote agent status using command line /var/cache/20150518173107557/PleskX.pl: UNIVERSAL->import is deprecated and will be removed in a future perl at (eval 25) line 3.
UNIVERSAL->import is deprecated and will be removed in a future perl at IPC/Run.pm line 1060.
UNIVERSAL->import is deprecated and will be removed in a future perl at IPC/Run/IO.pm line 78.
UNIVERSAL->import is deprecated and will be removed in a future perl at IPC/Run/Timer.pm line 161.
Died at AgentConfig.pm line 23.
==============================Click to expand...

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Plesk 12.x / Linux :: No Email Option For Domain

Jan 24, 2015

I can't find email option in my plesk panel

I have installed mail servers in components, and i see mail settings under server tab but i just cant figure out how to enable mail for specific domain

If i go to webmail.pedjaapps.net i opens default home page, webmail subdomain points to my servers ip address in DNS, roundcube is also enabled in webmails....

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Plesk 12.x / Linux :: Rebuild Email For One Domain Instead Of Everything?

May 14, 2015

I am skeptical of running mchk on my server and messing something up. I am having an issue with one domain hosted on my server getting 100's of duplicates from certain domains. My MagicSpam logs show that the email is sent to my server anywhere from every 15 minutes to 1 hour. It started out as one domain sender to my server to my client, now it is happening to a bunch of sending domains.

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Plesk 12.x / Linux :: SSL Email Certificate For Single Domain

Jul 3, 2014

Outlook 2013 complains about the SSL certificate when using email. Installing the certificate still doesn't stop the error/warning. What are my options?

Can I install on the plesk server a self-signed SSL cert and avoid the issues?
Can I buy & install a single certificate for that one domain and resolve the issue but not affect others.
Do I need to buy a SAN certificate for the whole server?

BTW I'm running CentOS 6.5 and Plesk 12.

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Plesk 11.x / Linux :: Send Email To Idn Domain Names?

Feb 6, 2015

I have a problem to send email to idn domain names.

The error that I have is

Validation failed for: xxx@xxx [pid 111655 on line 754 of "/usr/share/psa-horde/imp/lib/Compose.php"]

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Plesk 12.x / Linux :: Block A Domain As Email Destination?

Mar 19, 2015

I'd like to know if it's possible with Plesk 12 to block a given domain as destination of emails.

For example: imagine I want some customers not to be able to send emails to addresses in the domain "@parallels.com".

I use Postfix for outgoing mails.

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Plesk 12.x / Linux :: Cronjob To Backup Email On One Domain?

Oct 29, 2014

Seems if I want to back up a domain's emails to a remote server (3x a week) I might be able to accomplish that with a Scheduled Task / Cronjob? I have a weekly full domain backup from the Plesk scheduled backup. But I can only set one backup per client. So I'd like to backup email separately, several times a week.

I found this:

# /usr/local/psa/bin/pleskbackup –domains-name yourdomain.com –only-mail -v

But I'm looking to send to a remote FTP repository. Can it be done with "Scheduled Task"?

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Plesk 12.x / Linux :: Email Notifications (Domain Creation / Overuse)

Mar 13, 2015

We seem to be getting 3 copies of all email notifications whenever an account is created, it seemed to happen after a server transfer but I can't see anywhere that is set up as a duplicate.

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Plesk 12.x / Linux :: Certificate SSL For Email - Assign Dedicated IP For One Domain

Jul 9, 2014

I have little problem with Certificate SSL

Have Plesk 12 in Centos...all working fine...but I have assigned dedicated IP for one domain, have request certificate (as admin) for this domain, purchase certificate in Comodo and installed...this certificate working fine and SSL Checker is good...problem is in domain how have assigned this certificate in menu SSL not appear...

I have only Default Certificate (certificate Plesk self signed) and Not Selected...but name for real certificate CA not appear...in Admin IP Address have all ok...IP for this domain and certificate (name of certificate installed) and website.... With this problem is normal? How configure SSL for email?

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Plesk 12.x / Linux :: Email Not Working When Domain Is Hosted With External Provider

Aug 29, 2014

I am currently running a trail of plex to see if it meets our requirements.

My domains are currently being hosted by an external provider and I have made the dns entry to point it the the server running plesk.

Now we can access the site created through plesk but the emails are not working not the webmail or even trying to forward the mails.

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Plesk 12.x / Linux :: Server Health High After Update 12.0.18

Jul 23, 2014

Since the update our Server Health has been very high and is playing up with email and probably other services.

OS CentOS 6.5 (Final)
Plesk version 12.0.18 Update #8, last updated at July 16, 2014 11:20 AM

The system is up-to-date; last checked at July 19, 2014 04:41 AM

Services !Problem
Disk OK
Memory OK
CPU !Problem
Network

This is the log from /var/log/plesk/health-alarm.log

##################################################

2014-06-24T10:01:15+11:00 INFO (6): Server health parameter "Services > Panel CPU usage" changed its status from "green" to "red".
2014-06-24T10:21:16+11:00 INFO (6): Server health parameter "Services > Apache CPU usage" changed its status from "red" to "green".

[Code].....

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Plesk 12.x / Linux :: Website Down After Update And Server Reboot?

Nov 10, 2014

Two month ago I installed plesk 11.5 on my server (with centos 6 or 7 I don't remember) Then i added my domain.com by clicking on "Add New Domain" and using the auto dns system configuration. All worked great. During this period, Parallels Plesk was auto updating to 12.x 1 week ago, I restarted my server, and my website was down (I think because DNS problem with 12.x or ip problem or port closed...)

So I formatted my dedicated server, then I reinstall Parallels Plesk 11 (with centos 6) and the website worked great. Then I re-formatted my dedicated server, then I installed Parallels Plesk 12 (with centos 7) and the website did not work.

So I think the problem come from plesk 12

This is how I process to configure my website on plesk 12 :

1. This is a 1&1 domain and an OVH dedicated server.

So I configure DNS like that :

1rst name server : nsXXXXXX.eu
2nd name server : sdns2.ovh.net

2. On plesk, i click on "Add New Domain"

Capture : [URL] ...

3. I wait for DNS propagation but it doesn't work...

Capture of DNS checker [URL] ....

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Plesk 11.x / Linux :: Server Domain 302 Redirects To Hosted Domain - How To Undo

Nov 16, 2014

When I hit my server's domain it redirects me to one of the hosted sites' domain with a 302 redirect. It used to return the default plesk server page. How can I cancel the redirect?

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Plesk Automation :: Email Alias Name Is Not Changed On Update

Jul 2, 2014

We have noticed that if we have created example@domain.tld email account and we create new domain alias for example alias.tld. We have already created email accounts for example@domain.tld and example@alias.tld.

Now, if we change email account name for example example2@domain.tld only mailbox for example2@domain.tld is updated, example@alias.tl is unchanged.

In this case if someone send email to example2@alias.tld email will not be delivered because alias mail name was not updated. We have noticed this error in PPA 11.1 and PPA 11.5.

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