Email Stopped Working On Server
Apr 14, 2007
Recently I noticed that I was not getting any email on my server.
Server is running CentOS
When I send email to myself I am not getting anything and then it bounces back several days later saying the server is not responding.
When I check on Dnsstuff.com I get the following:
Trying to connect to all mailservers:
mail.webzila.com. - 216.32.77.68 [Could not connect: Could not receive data: Operation timed out.]
[Note that if your mailserver takes over 30 seconds to respond, our test will timeout, even though real mailservers will wait longer]
I tried turning mail services OFF and then ON again in Plesk but that didnt help.
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May 12, 2007
I run a small website on a dedicated unmanged server with cpanel.
About a month ago,i stopped getting the daily mails from addresses that are located on the server...
Also,when I attempted to send mail to one of these addresses I never received it...
Its a RHEL 3 server with cpanel,is there anything I can do to see where the problem is?
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Jul 9, 2008
I have been having great trouble sending mails from my local Thunderbird/Windows client to my Debian/Exim-server via TLS/SMTP.
I am no expert on TLS and SMTP, but I managed to create a server certificate and set up a secure (TLS) connection more than a year ago, and it has been working fine until it suddenly stopped working a couple of weeks ago.
Sending to external addresses from web pages still works fine, the problem seems to be in the SMTP connection. If I try to "telnet xxx.xxx.xxx.xxx 25" I get no reply whatsoever (it seems to connect but it just gives me a blank screen with a blinking cursor) and I am wondering if there is a firewall issue or if I am simply not running the right daemon to listening for incoming SMTP connections...
POP continues to work fine with teapop/stunnel enabled.
I am running Exim 4.63-17 on Debian Etch. I configured Exim to be of the type "internet site; mail is sent and received directly using SMTP"
==============================
Firewall shouldn't be a problem (?):
debian:~# iptables -L
Chain INPUT (policy ACCEPT)
target prot opt source destination
Chain FORWARD (policy ACCEPT)
target prot opt source destination
Chain OUTPUT (policy ACCEPT)
target prot opt source destination
==============================
I really don't know what to do. I have tried running:
tail -f /var/log/daemon.log
Which responds when I access my mail using POP but not when I try to send using SMTP.
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Jan 4, 2008
Yesterday I could reach all of my cPanels on a Vista laptop; today they all time out. I can reach them with other computers. It doesn't matter if I go to mysite.com/cpanel or mysite.com:2082. I even added a port 2082 under Windows Firewall; no change. I'm not using any 3rd party firewalls. I did install a bittorrent client last night, then uninstalled it when it didn't work.
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May 10, 2008
I have a dedicated that suddenly stop php mail() function to work.
Very strange because if I run php script with mail() function as root on command line all working fine.
But If I run php script with mail() function in my browser so not work. Seems that only ROOT can run mail() function.
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Sep 17, 2007
Getting the following error in webmail when I try to acces nutsmail(squirrelmail):
Warning: strpos() [function.strpos]: Empty delimiter. in /usr/local/cpanel/base/3rdparty/squirrelmail/plugins/administrator/auth.php on line 34
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Jan 28, 2008
I have a server that I access through remote desktop. Suddenly I am getting the message "Remote Desktop Disconnected: The computer can't connect to the remote computer." when using Remote Desktop.
It was working a few minutes ago.
A while ago I suspected that someone knew the password for the box. I did change it at the time, and thought the issue was solved. Is it possible to turn off remote desktop remotely (whilst using remote desktop).
Power cycling the server isn't making any difference.
Any other options other than putting in a support request at the host?
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Nov 16, 2007
i havent touched the config on my vps box for months and it has been running OpenVPN without any problems.
All of a sudden it is complaining it cant find /dev/net/tun
Nov 15 06:45:18 gizmo openvpn[23616]: Note: Cannot open TUN/TAP dev /dev/net/tun: No such device (errno=19)
Nov 15 06:45:18 gizmo openvpn[23616]: Note: Attempting fallback to kernel 2.2 TUN/TAP interface
Nov 15 06:45:18 gizmo openvpn[23616]: Cannot allocate TUN/TAP dev
ls -l /dev/net/tun
crwxrwxrwx 1 root root 10, 200 Jul 4 21:55 /dev/net/tun
any reason why it would stop working? i am on a VPS i have asked if the host machine parameters have been changed but in the meantime anything else i can check?
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Sep 15, 2014
I have recently migrated my websites from Plesk 11.0.9 to a new server with Plesk 12.x and the webalizer is not working.
- Is there a chance to repair it and not loose the data? If yes, how do I do that?
- Or do I have to remove it and install Webalizer again? How do I do that?
OS Ubuntu
Uninstalling Webalizer with plesk updater is not possible.
After executing this:
Code:
# /usr/local/psa/admin/bin/statistics --calculate-all
I get:
Code:
WARNING during statistics_collector execution: : Executing logs preparation...
error: error creating output file /var/www/vhosts/system/domain.tld/logs/error_log.1: File exists
statistics[6845]: Unable to execute logrotate via: /opt/psa/logrotate/sbin/logrotate /opt/psa/etc/logrotate.conf -s /opt/psa/var/logrotate.status
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Feb 12, 2015
on one of our Plesk-Servers (Plesk 12.0.18 Update 34 on Debian 7.6) the scheduled backup stopped working. Scheduled Backup is active in Backup-Manager, but it's not executed.
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Jun 9, 2015
Automatic Parallels Plesk. 12.0.18 has stopped working but no solution from plesk yet? I think every user has the same problem. Many people asked the same question but no solution/answer from plesk.
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Jun 23, 2014
After Plesk panel upgrade to 12.x webadmin stopped working . It's showing following error
Code:
Server Error in '/' Application.
The resource cannot be found.
Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. review the following URL and make sure that it is spelled correctly.
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Aug 19, 2014
I am running Plesk 12 . Centos 6.5
I have Plesk Firewall Installed.
After the Plesk Firewall was enabled the FTP Stopped working in passive Mode.
I searched the net and found the following :
Code:
/etc/sysconfig/iptables-config and change the line with IPTABLES_MODULES to: IPTABLES_MODULES="ip_conntrack_ftp"
It started working.
I changed the default FTP port from proftpd.conf
Code:
port 2392
and /etc/services
Code:
ftp 2392/tcp
ftp 2392/udp fsp fspd
I allowed the new port in Plesk Firewall in Incoming connection and disabled port 21
Now I am not able to connect to the ftp, I get the following error. Have I missed anything ?
Code:
Response:257 "/" is the current directory
Command:TYPE I
Response:200 Type set to I
Command:PASV
Response:227 Entering Passive Mode (85,25,51,34,216,46).
Command:MLSD
Error:Connection timed out
Error:Failed to retrieve directory listing
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Jun 13, 2014
I am getting this error after installing the AfterLogic WebMail Pro_7 app on a domain.
I removed the app but AfterLogic still appears in the list of available Webmail options. I am getting the error even after changing all my domains to use Roundcube.
backup_info_1406131330.xml:
Line 423 error: Element 'external-webmail': This element is not expected.
My backups since the day I installed that app are no longer valid.
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Apr 6, 2015
I'm not been able to start plesk although web and mail services are running.I'm getting the error unable to execute php_handlers_control.I've patched and updated plesk with command line and bootstrap repair and I'm getting this errors:
==> Checking for: mail_responder_restore... fail
/usr/lib64/plesk-9.0/mail_restore: line 820: 17063 Illegal instruction /usr/local/psa//admin/sbin/mailmng-service --restart-service
Errors occured in mail restore procedure
Some utilities have exited with errors:
/usr/lib64/plesk-9.0/mail_auth_dump
/usr/lib64/plesk-9.0/mail_responder_restore
I get Illegal Instruction When I run :
# /usr/local/psa/admin/sbin/mailmng-service --restart-service
Illegal instruction
Also I switched from postfix to qmail and back using the command line with no luck.
/usr/local/psa/admin/bin/mailmng --features
runs without problems.....
/usr/local/psa/admin/logs/panel.log:
[06-Apr-2015 12:47:25 America/New_York] PleskUtilException: '/usr/local/psa/admin/bin/php_handlers_control' '--list-json' failed with code 4.
[code]....
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Dec 3, 2007
Just got a new server online this week from VolumeDrive, and everything has been going just fine with my initial setup. I transferred over 7 domains from another cPanel/WHM machine and the transfer feature worked flawlessly.
Since I use Gmail for most of my communication, I haven't even had any email accounts setup on any of my domains in quite sometime. So knowing that I need a few setup for various correspondence, I went ahead and set one up tonight. I've setup and used mailboxes on cPanel machines before, and it's not exactly rocket science... pretty easy stuff.
But what's weird here is that when I attempt to click on the "Webmail" icon from directly within cPanel, the Horde login fails over and over again. Then, if I setup the account in Thunderbird or Outlook using the CORRECT account information (username@domain.com as the login -- and the appropriate password/server settings), the client login fails also.
To add to this weird behavior, I sent myself an email at the newly setup address with a 2mb attachment. Obviously I can't login to the account to see if the mail arrived, but at least it didn't bounce.
However, when I'm in cPanel under this domain and go to "Email Accounts", I'm showing "0 Bytes" for usage under the account where i know there should be at least 2mb worth of usage.
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Jun 12, 2007
My server was hacked so they did a OS reload. Everything seemed ok then they did the Level 2 Security Plan which includes
Update kernel to the latest release
Update security patches
Thorough security audit
Installation and configuration of firewall
Installation of security updates as released by OS vendor
Installation of security updates as released by Control Panel vendor
Configuration changes as desired by customer
Disabling of unused and insecure services
Removal of insecure packages and unnecessary software
Regular scans for easy-to-guess users passwords
Log auditing for unusual activity
Investigating hacking attempts
Restoring files from backup
Anti-spam configuration
Anti-virus configuration
Anti-DoS/DDoS kernel code tweaking
Default system users removal
SSH server hardening
Mod_Security (Intrusion detection and prevention engine for web applications)
Securing /tmp directory
Kernel tuning with sysctl
Snort (Network Intrusion Detection System)
Acid (Analysis Console for Intrusion Databases)
Smartd (HDD Reliability monitor)
SIM (System Integrity Monitor)
PRM (Process Resource Monitor)
SPRI (System Priority)
BFD (Brute Force Detection)
PMON (Socket Monitor)
Tripwire (keeps track of every file being moved/edited in the system)
CHkrootkit (Rootkit/Exploit scanner reports sent daily)
1. Now I get a timed out message via my browsers IE & Mozilla
2.When I try to FTP into an account I get this message, same message on all accounts.
[06:37:47] Connecting to 72.21.49.74 Port: 21
[06:38:08] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
3. When I try to retrieve my email via Outlook 2007 I get this
Receiving reported error (0x80042108) 0UTLOOK CANNOT CONNECT TO YOUR INCOMING (pop3) EMAIL SERVER
Here are the traceroute results (image below) Note the timed out message
Servstra keeps telling me everything works on their end...... yet I cannot get to the server any longer.
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May 23, 2008
We have a MS Window server 2003 with SP2, currently there is a website running, the webiste is desgined by using asp.net 2.0 c#.
We reinstalled the window server 2003 last week, and we found the email functions not working any more(users in the website can't receive email each other).
I have spent days and trying to figure out, but no luck, I have tried to reset the IIS settings, SMTP Virtual settings, and add/remove windows componets settings...
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Apr 29, 2015
I've just installed a Plesk 12 vServer and created a customer with a email adress. I took the informations shown in the Power-User-Panel under "emails" with the correct ports. After clicking on "finish" it shows that Thunderbird has a problem with a certificate from Plesk.
I don't want that this error message will be shown for customers.My primary domain of the vServer has a SSL-certificate. Could I use this primary-domain to avoid the error message (the server-adress would be different)? If I use the primary domain inside the server-adress Thunderbird will say "there is no email account on this server".
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Apr 24, 2008
I have a domain with a few forwarding email accounts that forward to mac.com email accounts... for some reason every once in a while these accounts stop working...
This is the error I get when I email to that account:
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed: ...
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Oct 25, 2007
What else do I have to do?
I don't understand.
Please see attached screen-shots.
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Aug 10, 2008
how exactly email works. For example, I set my mx record to google apps in order to use google mail with my own domain. Thing is, I can sent from google mail now with my domain email address but cannot send. Furthermore, login to my website email bij www.domain.com/webmail is possible but receiving is impossible and even sending email from that place will not work.
Thinking about it it seems that email is lost
google can send but not receive
from my domain webmail i cannot receive nor send.
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Oct 27, 2008
I am having trouble settingt up my email, it used to work until another user changed my dns file zone.
If i send an email i get the following...
----- Transcript of session follows ----- 550 5.1.2 <test@example.co.uk>... Host unknown (Name server: mx2.external-mail-server.com.example.co.uk.: host not found)
My Records are...[url]
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