Plesk 12.x / Linux :: Websites Not Working After Rebooting Server

Jul 4, 2015

After rebooting my server, my websites are no longer working.

If I access the plesk machine on the local network by it's hostname, the default Plesk page shows as expected. Everything on 8443 works too.

All hosted sites do not work. FTP DOES work. This seems limited to an http problem of some sort.

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Plesk 12.x / Linux :: Server Went Offline Now / None Of Websites Will Load / They Timeout

Jul 26, 2015

I am running Plesk Version: 12.0.18 on CentOS.Earlier today my service provider had a massive issue and my server was down for several hours. Upon it being back online i've restarted but now I cannot load any of my pages. I have 10 domains setup and if I ping their name servers or the server IP i get packets received now.

One of my installed domains is [URL] ... now if you try and load this url you get a time out but if you try to access admin page URL....None of the subscriptions are able to load their websites when i type in their URL and well it worked before it went down.

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Plesk 12.x / Linux :: Save Access Logs Of Websites On External Server

Oct 24, 2014

I want to save the access logs of our websites on an external server. If I do this now with the default setup, the gets overwritten every day. The desired file name format whould be: websitedomain-tld-access-2014-10-24.log

How can I tell Plesk to do this and how can I make sure the statistics keep working?

On our other servers we use rotatelogs for this.

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Changing IP Address Without Rebooting, Not Working...

Jul 15, 2009

I have been trying to change an IP address on a customers Linux(RH9) server and I am getting errors, Can some on point/push me in the correct direction.
I am editing /etc/sysconfig/network-scripts/ifcfg-eth0 and am getting this message,

"1. Quit editing this file, because another edit session is active on this file.Continuing to edit will result in two versions of the same file. The one that is written last will overwrite the other one, resulting in loss of changes. The text "ifcfg-eth0" indicates that the process
editing this file runs on the same computer. When working over a network you will not see this message, because the process will be running on another computer.

2. Recover a previously crashed edit session."

This is a stand alone server and noone else uses this server.

I have tried to use the vim rercover command but no luck.

I am more use to using pico than vi, but pico is not installed.

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Plesk 12.x / Linux :: FTP Server Not Working?

Jan 6, 2015

I have two servers with the exact same configuration, besides from the version of CentOS that they were running when I deployed Plesk using the autoinstall script. My first server was running CentOS 6.5 during Plesk installation. My second server was running CentOS 6.6. No 3rd part repos were installed before Plesk.

On the first server everything is fine, but on the second server I have issues with FTP. I have tried applying this fix: [URL] ....

Before applying the fix I got 530 Login incorrect when trying to connect to FTP. After applying the fix and restarting the entire server I got 550 /: permission denied

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Plesk 12.x / Linux :: STARTTLS Not Working With Email Server

Apr 29, 2015

I've just installed a Plesk 12 vServer and created a customer with a email adress. I took the informations shown in the Power-User-Panel under "emails" with the correct ports. After clicking on "finish" it shows that Thunderbird has a problem with a certificate from Plesk.

I don't want that this error message will be shown for customers.My primary domain of the vServer has a SSL-certificate. Could I use this primary-domain to avoid the error message (the server-adress would be different)? If I use the primary domain inside the server-adress Thunderbird will say "there is no email account on this server".

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Plesk 12.x / Linux :: Is Blacklist Server Wide Mail Settings Working

May 18, 2015

I set multiple mail servers (eg media-26.com) in the black list of server-wide mail settings but i still get spams from these mail servers..does it work properly?

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Plesk 12.x / Linux :: Renaming Of Domain Requires Server Restart To Keep Fail2ban Working?

Feb 17, 2015

If you rename a domain, fail2ban will stop working, since it still tries to open the old path the the web access log.

One workaround is to restart the server after renaming the domain, then fail2ban paths are updated.

I'm using plesk 12.0.18.

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Plesk 12.x / Linux :: RoundCube Password Change Plugin Not Working And Sieve Server Down

Sep 20, 2014

So, the thing is that I have Parallels Plesk 12 installed on my server running on Ubuntu 14.04. The webmail we are using is roundcube and it has a plugin that allows users to change their passwords. Theoretically the plugin connects to psa database using poppassd. Aaand it almost works, because when you try to change the password and you enter the current password it detects it as good, but it tries to apply the new password it fails.I found this info but it didn't worked for me: URL....

On the other hand, when I open the "Filters" tab i get an "Unable to connect to sieve server".

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Plesk 12.x / Linux :: Move Websites To Other Customers?

Jan 27, 2015

how can i move 1 or more Websites to a other Costomer?

Plesk 12.

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Plesk 12.x / Linux :: Lost All Websites - Sent To Default Page

Dec 4, 2014

I have suddenly lost all of the websites on the plesk panel server 12.0.18. One of the domains was being used to spam and so I started blocking stuff and removing some of the offending files and folders and the spamming stopped.

However it got to a point where I needed to restart the server and although it was working before the restart, once I did restart it it stopped working. All domains are loading nothing and the access_log looks like nginx or FastCGI is trying to redirect the page somewhere. The bootstrapper repair log file states:

"Details: PHP Warning: include_once(Template/Writer/Webserver/Apache.php): failed to open stream: No such file or directory; File: /usr/local/psa/admin/plib/Loader.php, Line: 97"

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Plesk 12.x / Linux :: Control Panel And Websites Are So Slow

Mar 26, 2015

My Plesk installation and websites are slow

OVH VPS
8G ram
100 G Harddisk

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Plesk 12.x / Linux :: New Websites / Domains Only Load Default Page?

Jul 9, 2014

I am creating new sites in my panel and they are only loading the default page.

The IP is pointed correctly or I would not get the default plesk page.

All the other service seem to work ok. I can ftp in and I can edit files with the online file manager.

If I use the preview feature I can see the changes I make to the files, but that is the only way.

I looked in /var/www/vhosts/system/ and the conf files are present.

What else can I check to see why the sites are not working?

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Plesk 12.x / Linux :: Cannot Access Any Websites Or Hosting Control Panel

Sep 20, 2014

I have been a solid cPanel / WHM user for the past 2 years, we have now since downsized our hosting requirements and also wanted to cut our panel costs and so we moved to PLESK 12 Web Edition.The server is on a trial license and has been working fine with no problems for the past 2 weeks. Today all of a sudden none of the websites are accessible, although I can ping all IP's on server and login via SSH.I cannot access any websites or hosting control panel, I have disabled IP tables as this was the cause of a problem last time.

Why this happened was there an update at around 5AM this morning which could have caused this?I have restarted the server, I can successfully ping / resolve address from SSH.

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Plesk Automation :: Rebooting A Node In PPA?

Jun 4, 2014

Are there any special practices to reboot a node in PPA?

So far a simple "shutdown -r now" hasn't broken anything but I want to make sure PPA doesn't make assumptions about the nodes being up at any point. (both management and service)...

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Server Not Rebooting

Jul 19, 2009

I rebooted the srever

Code:
[root@server50 log]# date
Sun Jul 19 14:48:43 CDT 2009
[root@server50 log]# reboot

Broadcast message from root (pts/1) (Sun Jul 19 14:48:45 2009):

The system is going down for reboot NOW!
[root@server50 log]# uptime
14:49:02 up 47 days, 31 min, 1 user, load average: 0.07, 0.10, 0.09
[root@server50 log]# date
Sun Jul 19 14:58:11 CDT 2009
[root@server50 log]#

But server is not rebooting. Look like server need a hard reboot. Have anyonce faced this problem? why server is not rebooting?

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If Server If Rebooting Itself

Oct 1, 2007

I suspect that my machine keep rebooting itself judging it's online for a while with the result of my ping that I can ping my machine for less than 3 minutes and then it goes offline afterward.

I've checked with the datacenter found my IP is clean and fine.

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Server Not Rebooting Correctly

Apr 27, 2007

I've had this problem for a while. My HTTP will stop functioning, so I attempt to restart it via SSH. I restart it, yet it doesn't fix the problem. So I reboot the server via SSH. I wait 5-10 minutes and the server STILL isnt up. Can't login via SSH or anything.

So every time I have to tell my host to manually reboot the server. I've had apache recompiled multiple times, but I don't think that's the issue.

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DNS Server Crashed - Rebooting Has No Effect

Oct 25, 2008

I'm hosting proxy sites on my vps and untill yesterday my proxy worked fine with no problems at all.

But while going trough my server graphs I found it odd that I had 0 bandwidth since the middle of yesterday.. I first supposed that this was due school's out [url]but this wasn't the reason I found out!

I tried testing one of my proxies to see if it was still working, but with any URL I try to visit I get:

The requested resource could not be loaded. libcurl returned the error: Couldn't resolve host 'www.google.com'

I suppose the DNS server crashed?

I already restarted the VPS 3 times including the DNS Server.

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Plesk 12.x / Windows :: Migration Tool To Move Websites From Old IIS6 To New IIS8.5 Server

Jan 23, 2015

We are migrating an existing multi-site Windows2003/IIS6 web hosting system with

CFusion8
MS Access backend databases
SQL2000 backend databases
http and https site access

to

Windows2012 R2/IIS8.5 with
CFusion10
MS Access backend databases (not updated)
SQL2014 databases
http and https site access

On the new system we are looking to add Plesk12 to give users easier management of their own websites.I am about to install the trail version of Plesk12 WebHOST.I have the following questions:

1. Can we use the plesk migration tool to move the websites from the old IIS6 to the new IIS8.5 server?
2. If not, am I right to think we would migrate from IIS6 to IIS8.5 manually and then import these websites into Plesk12 from the new server?
3. Can I migrate the existing websites piecemeal over onto the new server and into the Plesk control panel at the same time as creating brand new websites under the control panel?
4. Once Plesk is installed on the new IIS server is there a KB article on how to add all these existing websites to Plesk - I could not find one.
5. Is the local windows administrator account used for the install used to run any services?

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Plesk 12.x / Linux :: SSL Not Working

May 25, 2015

After installing a separate SSL to domain.com and www.domain.com, for some reason host.domain.com, which is the subdomain for plesk login, isn't being secured by FTP when choosing "Secure Plesk" after choosing the correct SSL. No error occurs, nor does the dashboard respond to it. It stays the same and unsecured. I tried rebooting server, restart services, etc.

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Plesk 11.x / Linux :: FTP Over TLS / SSL Not Working?

Dec 28, 2014

OS: CentOS 6.6
Plesk: 11.5.30 #48
ProFTPd: 1.3.4c

I am unable to connect over TLS/SSL using my FTP client. I have ports 989 & 990 enabled in my server's firewall. My FTP client is attempting connection on port 990, but times out waiting for the server to respond. I also tried adding "TLSProtocol TLSv1" or "TLSProtocol SSLv3" to /etc/proftpd.conf, but get the same result, except that a non-TLS/SSL connection attempt then returns "server closed the connection".

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Plesk 12.x / Linux :: DNS Is Not Working?

Aug 25, 2014

Recently I configured parallels 12.x on Linode Cloud with cent OS. Using DNS Settings I added 'A' record (abc.example.com) as abc and point to IP. But the record is not propagated after 24-48hrs.

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Plesk 12.x / Linux :: Alias Without Www Not Working

Aug 23, 2014

Configuration:
Config server / Preferred domain for web sites / domain.tld
Config hosting to domain / Preferred domain / domain.tld

Problem: I've created a primary domain.tld and work without problems I type www.domain.tld and work fine redirect to domain.tld format but I've created different alias and only work www.domain.tld format don't work domain.tld format.

In google webmastertools i see this error in domain.ltd panel

Redirect

HTTP/1.1 301 Moved Permanently
Server: nginx
Date: Fri, 22 Aug 2014 18:09:28 GMT
Content-Type: text/html; charset=UTF-8
Content-Length: 0
Connection: keep-alive
Location: http://www.domain.tld/
X-Powered-By: PleskLin
MS-Author-Via: DAV
Vary: User-Agent

How can solve to Alias work with domain.tld format?

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Plesk 12.x / Linux :: Http Not Working

Jul 9, 2015

I have a weird problem happening to only few of my domains. From web browser, any of URL below is working fine:

webmail.domain.com
ftp.domain.com (it will open up a new window asking for login info)
domain.com:8443 (it will redirect to control panel login page)

However, URL below not working:
www.domain.com
domain.com

I have checked the DNS entries, all looks alright. I even initiate DNS test from dnsgoodies.com and it return fine.

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Plesk 12.x / Linux :: Php Is Not Working On Nginx

Dec 18, 2014

I running magento on plesk 12 and trying to configure nginx, but only home page is working and all other pages are not working with error 404.

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Plesk 12.x / Linux :: API Subscription Not Working

Aug 31, 2014

I have an Issue with API.

I have mine Custom billing Panel Today my Developer start code API for it by Docs that Parallels given but we got stuck on Subscription...

if we set login name and password
API shows this error
While creating subscription

Error 2204 Unable to update hosting preferences. Unable to check system user existence: login name is empty
It happens only while creating the subscription...

Creating of user is working fine only subscription don't want work and we don't know why we tried many things and none of it works.

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Plesk 12.x / Linux :: Shared IP Not Working

Nov 4, 2014

I have set up a CentoS 6 & Plesk 12.0.18 server as master and a reseller. I enabled the shared IP under IP address in the tools section.

I then added a customer and domain. then I added reseller with domain and 2 customers with domain under that. I changed the nameservers at registrar to the IP of the new server. When I use the control panel and under each domain I use the PREVIEW and each domain shows the index.html file I uploaded. When I choose OPEN it opens a new window to the domains address and I get webpage not found. And yes it has been almost 36 hours since the registrar change in case you are wondering.

Is there a setting I am missing or is the server set up wrong? Why wont it show the webpages as it does in the previews?

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