Plesk 11.x / Linux :: FileShare Email Links Not Working With MSMTP Relay Only Mailserver

Jun 20, 2014

We were using the mailserver on our linux install, but have since changed over to an ms exchange server. With that I removed the mailserver and installed MSMTP relay only mailserver (SMTP client) option.

I configured the External SMTP Server settings under Tools & Settings / Mail with a valid email address password host name and port of 587. When I save it says settings saved.

Since doing this I have been unable to use the email link option for share files in the file share portion of my domain. When I try to select a user from the list to send the email to or even type an external email all I get is the error "Unable to send email".

When I checked the maillog file in /usr/local/psa/var/log, I get this error "Jun 20 15:42:59 u16271698 msmtp: host=smtp.1and1.com tls=off auth=on user=to@email.ca from=psaadm recipients=to@email.ca errormsg='cannot use a secure authentication method' exitcode=EX_UNAVAILABLE"

Where I have proper emails configured where I placed "to@email.ca"

How can I get this working with the MSMTP relay only mailserver (SMTP client) option installed?

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Plesk 12.x / Linux :: External SMTP Relay Not Sending Email From Panel

Apr 8, 2015

I have Plesk 12 on CentOS 7. I have only MSMTP installed not Postfix or Qmail. No matter what settings I use in the external SMTP settings the mail is never sent and I cannot find any error logs.

I have tried gmail smtp, sendgrid smtp and another smtp server that I own.

This is not a firewall issue as far as I can tell since if I install postfix it just works. Also any Wordpress or Joomla installs that use SMTP settings with gmail or sendgrid work just fine.

Screenshot for information only. I used accurate usernames, passwords, etc.



Quick update. I tried the recommended CentOS 7 with the same result. Can installing Plesk 12 without a mail server and using the msmtp relay option actually works?Click to expand...

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Mailserver Acting As Open Relay

Jun 15, 2009

I have been having issues with spam on my mail server. I tested the server at abuse.net and test 6 fails with the following result:

Relay test 6
>>> RSET
<<< 250 Reset OK
>>> MAIL FROM:<spamtest@mydomain.com>
<<< 250 OK
>>> RCPT TO:<admin%abuse.net@mydomain.com>
<<< 250 Accepted
>>> DATA
<<< 354 Enter message, ending with "." on a line by itself
>>> (message body)
<<< 250 OK id=1MGLZF-0002Jz-IZ

I have been trying for hours to close this hole with no success. I am running the server using cPanel / WHM which supposedly closes open relay by default, I have tried tweaking the settings,

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Plesk 11.x / Linux :: Email Forwarding Is Not Working

May 13, 2014

OS: CentOS 6.5 (Final)
Panel version: 11.0.9

I can receive email and check them via Horde but i'm unable to get them forwarded to my gmail account.Is there anything i can check/do ?I'm an ex-cpanel user.

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Plesk 12.x / Linux :: STARTTLS Not Working With Email Server

Apr 29, 2015

I've just installed a Plesk 12 vServer and created a customer with a email adress. I took the informations shown in the Power-User-Panel under "emails" with the correct ports. After clicking on "finish" it shows that Thunderbird has a problem with a certificate from Plesk.

I don't want that this error message will be shown for customers.My primary domain of the vServer has a SSL-certificate. Could I use this primary-domain to avoid the error message (the server-adress would be different)? If I use the primary domain inside the server-adress Thunderbird will say "there is no email account on this server".

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Plesk 12.x / Linux :: Email Not Working When Domain Is Hosted With External Provider

Aug 29, 2014

I am currently running a trail of plex to see if it meets our requirements.

My domains are currently being hosted by an external provider and I have made the dns entry to point it the the server running plesk.

Now we can access the site created through plesk but the emails are not working not the webmail or even trying to forward the mails.

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Plesk 12.x / Linux :: Prevent Use Of Local Mailserver

Nov 12, 2014

We set up a Plesk 12 server for web hosting purposes only.

All mail-related services, exception from "smtp server" and "Plesk milter" are disabled or uninstalled.

For specific domains, we want to prevent the useage of the php mail function with "localhost" to avoid problems with outgoing spam by unsecured scripts. Instead, we want to force webmasters to use external smtp servers.

Is there any directive or setting on domain-level that we allow for this limitation?

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Plesk 12.x / Linux :: Migration And Symbolic Links?

Feb 17, 2015

Just went through a migration and everything appeared to go pretty smooth, but we figured out there was an issue with symbolic links.

A site on an old server running plesk 12 had symbolic links in it. When the site is Migrated through the plesk migration tool, the symbolic links aren't preserved on the new server.

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Plesk 12.x / Linux :: Secure Connection To Mailserver Won't Work

Feb 17, 2015

I'm using plesk with CentOS 6.6 and the postfix/courier mail services...I tried to connect an existing mail account with a mail program like thunderbird. But I'm not able to connect to it, except when I'm using "no connection security"...So I tried, if manually contacting the POP3s Port is working:

Code:
openssl s_client -ssl3 -host mail.domain.de -port 995
with the following result:

Code:
CONNECTED(00000003)
write:errno=104
---
no peer certificate available
---
No client certificate CA names sent

[code]....

the same results come for trying to connect to port 465 (ssmtp) and 993 (imaps)port 443 (https) seems to work fine..i already checked if the corresponding certificates exist (e.g. /usr/share/imapd.pem) and filled with the standard certificate informtaion given by plesk checking openssl on the server gives the following result:

Code:
# openssl version
OpenSSL 1.0.1e-fips 11 Feb 2013

is there anything I have missed to configure?

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Plesk 12.x / Linux :: Chroot -> Too Many Levels Of Symbolic Links

Aug 27, 2014

I am testing out Plesk control panel 12 - looks promising, but the moment I hit chroot-ed environment, many things go wrong.

Set up:

Virutal server, running linux (64 bit Ubuntu 14.04 Server LTS);
Plesk Control Panel 12.0.18, Update #14;
Currently running on a trial license;
Brand new installation on a dedicated server;

I have two disks, one is for system stuff, plus plesk; second disk is supposed to be dedicated to /var and /home

root@testthing:/var/log# df -h
Filesystem Size Used Avail Use% Mounted on
/dev/vda1 40G 8.7G 29G 24% /
....
/dev/vdb1 493G 2.9G 465G 1% /disk2

[Code] .....

(to save place, I've removed the regular stuff that is everywhere and makes not difference for this case ... I think)

The plesk installation went just fine; update ran fine; I can register customers, their websites run fine ... as long as they get no shell at all, or regular shell to the server.

BUT: we need to jail all our customers under chroot. If that is not possible, we can't use Plesk.

I created a Service plan cloned form the Default domain plan and changed only to give the users ssh access to the server with a chroot env.

When I try to register a new client with this new service plan, it fails with lots of error messages (one per directory it tries to make), like this:

chrootmng: cannot set permissions for "/var/www/vhosts/demowh1.blah.blah/lib":Too many levels of symbolic links
...
Dropping the GUI and xperimenting in a shell, as root: If I run:
root@testthing:/usr/local/psa/admin/sbin# ./chrootmng --create --source=/var/www/vhosts/chroot/ --target=/var/www/vhosts/demowh1.blah.blah
open_basedir_with_nofollow: opeat failed: `var', Too many levels of symbolic links

[Code] ....

But, if I run it like this:

root@testthing:/usr/local/psa/admin/sbin# ./chrootmng --create --source=/var/www/vhosts/chroot/ --target=/disk2/var/www/vhosts/demowh1.blah.blah

It proceeds to make a copy of all directories where it should.

So, at this point I am pretty sure that the problem is my link between /var and /disk2.

Still, I want to keep the user data on a separate disk from the system/plesk data.

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Plesk 12.x / Linux :: Unable To Connect To Mailserver Through Mail Client

May 30, 2015

I have the problem that I can't connect to my mailserver tru the mail client (Webmail works fine, I receive mails and can send mails)

But if i try to connect over mailclient I get this error in errorlog:

couriertls: connect: error:1408A0C1:SSL routines:SSL3_GET_CLIENT_HELLO:no shared cipher

What can I do to get connection over mailclient?

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Plesk 12.x / Linux :: Changed Mailserver - Open Xchange Inbox Shows No New Emails

Jun 12, 2015

I changed the Plesk mailserver from Courier to Dovecot. All went good, but after the Install i can not see new E-Mails in my Inbox. Even the Search does not Work.

I can change the Mailserver again and use Courier. This works and i can see my emails. But only with Courier.

Some details:

Inbox has 100 E-mails. After scrolling down to the first emails, i can even see the newest email. But i have to scroll down and load all E-Mails.

Changing "Sort by" from "Date" to "Unread" all emails appear, even the latest. But changing to "Date" the newest email is missing again. Only a Number on my Inbox button shows me there has to be a new email in there.

The Open Xchange Team can not find any errors, the open xchange log looks good.

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Links Not Working In Xamp On Local But Work In Production

May 22, 2009

I installed XAMP and copied my entire site down and put it in htdocs. I can see the index page, but the page's links and css are broken.

My local site:

//localhost/libweb/

my production environment:

//sitename.edu

and the physical address on the box is:

f:inetpublibweb

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Not Working Links /cpanel /whm Only Ports 2082 2086

Jun 12, 2007

On my server not works links www.server.com/cpanel and www.server.com/whm only ports www.server.com:2082 www.server.com:2086 how repair this?

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Plesk 11.x / Linux :: Spamassassin For Relay Mails?

Oct 1, 2013

We are using Plesk 11.5 with postfix MTA. Spamassassin is working fine for incoming mails and leaves outbound mails unchecked - as it should.

Now there is one of my domains whose mails are relayed to another server (using postfix transport tab; mail support for this domain is disabled in plesk). For the moment, these mails arrive without beeing checked and marked by spamassassin. How could I change this? I have tried to register an additional mail-handler like

Code:
/usr/local/psa/admin/sbin/mail_handlers_control --add --priority=10 --executable=/usr/local/psa/handlers/hooks/spam --name=spam --enabled --queue=before-remote --mailname=relaydomain.de --type=recipient-domain --dont-preserve-on-restore --context=text

but this didn't have any effect so far.

If there is a direct way to enable spam-control for relay domains, Otherwise I could still access spamassassin via postfix' config-files, but how to use two different implementation of spamassassin at the same time.

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Plesk 12.x / Linux :: Postfix Sending Spam Even If Relay Is Closed

Mar 13, 2015

My postfix is sending huge amounts of e-mail that I was forced to stop postfix.

Even if I set relaying to closed, disable message submission and disable sendmail spam is still being send..

Outgoing mail control reports nothing at all, and if I check my server with online tools to be sure it is not relaying everything is reported fine.

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Plesk 12.x / Linux :: Postfix Relay - Connection Time Out On Forwarded Mail

Dec 1, 2014

My hosting provider recently (and without any warning) decided to block outgoing connections to port 25. What this means is for any client/domain/email address that has a forwarder setup, the mail will never reach its destination because the connection to the other server always times out. The error logs look like this:

postfix/smtp[8414]: connect to ASPMX2.GOOGLEMAIL.COM[74.125.131.26]:25: Connection timed out
postfix/smtp[8421]: connect to aspmx2.googlemail.com[74.125.131.26]:25: Connection timed out
postfix/smtp[8425]: connect to aspmx3.googlemail.com[64.233.186.26]:25: Connection timed out
postfix/smtp[8423]: connect to aspmx4.googlemail.com[64.233.166.26]:25: Connection timed out

I haven't been able to find a way to force relay to 465. Or maybe I shouldn't have relay on at all and do this another way?

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Plesk 11.x / Windows :: Email Forwarding Not Working

Nov 11, 2014

So since some time the email forwarding is not working anymore. I am currently working on the version 11.5.30.

The main problem I have, is that the hosting provider who is responsible for the server hasn't fixed this since may!

My intermediate solution would be to add a webmail account so the person the mail is being forwarded to can use it.

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Plesk 12.x / Linux :: Postfix Smtp Suddenly Started Issuing Relay Access Denied On All Recipients

Jul 10, 2015

After setting up a new server on Plesk12, I successfully ran some test mail outs using phpmailer using the SMTP server on this machine

However, there was an issue in creating new local mail accounts in plesk with an error message each time.

Investigating this issue led me to a solution that I should run mail_restore from the Plesk scripts

This cured the problem of setting up new local accounts but outgoing SMTP mail is always failing with 'relay access denied'.

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Plesk 12.x / Linux :: Not Able To Send Email To Another Email On Same VPS With External MX Record

May 28, 2015

I'm having difficulty sending an email to another email address (with a different domain) which is on the same VPS.The trouble is, on the other domain's VPS control panel, within the DNS settings, the MX records have been pointed externally (to an exchange server). Their email is turned off. But bizarrely, their mailbox is full.

It seems as though Plesk is ignoring the MX records, and sending MY email internally to the OTHER domain's mailbox on the same VPS.How do I get Plesk to send my mail to the correct EXTERNAL MX records?

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Non-working Forwarding Email Account On Working Domain

Apr 24, 2008

I have a domain with a few forwarding email accounts that forward to mac.com email accounts... for some reason every once in a while these accounts stop working...

This is the error I get when I email to that account:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed: ...

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What Is Email Relay?

Dec 10, 2007

I send a few emails today and got a phonecall that people did not get my email. So I went into WHM and viewed "Top Email Relayers" There I saw my emails.

I am using WHM 11.11.0 cPanel 11.15.0

So what are Email Relayers?

How can I get my mails out of there so they can be send?

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Email Relay

Jun 9, 2009

Occasionally when sending an email to an international address, I receive a rejected notice:

550 5.7.1 Relaying denied. IP name forged (PTR and A records mismatch) for (serverIP)

Nothing was changed anytime recently so I'm not sure why this would happen. How would I trace this type of error? Its a legitimate outgoing mail from my server to the intl recipient.

SPF has been set since day one and unchanged.

The mail server IP has rdns set to it and has been for a long time.

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Plesk 12.x / Linux :: SSL Not Working

May 25, 2015

After installing a separate SSL to domain.com and www.domain.com, for some reason host.domain.com, which is the subdomain for plesk login, isn't being secured by FTP when choosing "Secure Plesk" after choosing the correct SSL. No error occurs, nor does the dashboard respond to it. It stays the same and unsecured. I tried rebooting server, restart services, etc.

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Plesk 11.x / Linux :: FTP Over TLS / SSL Not Working?

Dec 28, 2014

OS: CentOS 6.6
Plesk: 11.5.30 #48
ProFTPd: 1.3.4c

I am unable to connect over TLS/SSL using my FTP client. I have ports 989 & 990 enabled in my server's firewall. My FTP client is attempting connection on port 990, but times out waiting for the server to respond. I also tried adding "TLSProtocol TLSv1" or "TLSProtocol SSLv3" to /etc/proftpd.conf, but get the same result, except that a non-TLS/SSL connection attempt then returns "server closed the connection".

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Plesk 12.x / Linux :: DNS Is Not Working?

Aug 25, 2014

Recently I configured parallels 12.x on Linode Cloud with cent OS. Using DNS Settings I added 'A' record (abc.example.com) as abc and point to IP. But the record is not propagated after 24-48hrs.

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Plesk 12.x / Linux :: Alias Without Www Not Working

Aug 23, 2014

Configuration:
Config server / Preferred domain for web sites / domain.tld
Config hosting to domain / Preferred domain / domain.tld

Problem: I've created a primary domain.tld and work without problems I type www.domain.tld and work fine redirect to domain.tld format but I've created different alias and only work www.domain.tld format don't work domain.tld format.

In google webmastertools i see this error in domain.ltd panel

Redirect

HTTP/1.1 301 Moved Permanently
Server: nginx
Date: Fri, 22 Aug 2014 18:09:28 GMT
Content-Type: text/html; charset=UTF-8
Content-Length: 0
Connection: keep-alive
Location: http://www.domain.tld/
X-Powered-By: PleskLin
MS-Author-Via: DAV
Vary: User-Agent

How can solve to Alias work with domain.tld format?

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Plesk 12.x / Linux :: Http Not Working

Jul 9, 2015

I have a weird problem happening to only few of my domains. From web browser, any of URL below is working fine:

webmail.domain.com
ftp.domain.com (it will open up a new window asking for login info)
domain.com:8443 (it will redirect to control panel login page)

However, URL below not working:
www.domain.com
domain.com

I have checked the DNS entries, all looks alright. I even initiate DNS test from dnsgoodies.com and it return fine.

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Plesk 12.x / Linux :: FTP Server Not Working?

Jan 6, 2015

I have two servers with the exact same configuration, besides from the version of CentOS that they were running when I deployed Plesk using the autoinstall script. My first server was running CentOS 6.5 during Plesk installation. My second server was running CentOS 6.6. No 3rd part repos were installed before Plesk.

On the first server everything is fine, but on the second server I have issues with FTP. I have tried applying this fix: [URL] ....

Before applying the fix I got 530 Login incorrect when trying to connect to FTP. After applying the fix and restarting the entire server I got 550 /: permission denied

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Plesk 12.x / Linux :: Php Is Not Working On Nginx

Dec 18, 2014

I running magento on plesk 12 and trying to configure nginx, but only home page is working and all other pages are not working with error 404.

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