Plesk 12.x / Linux :: Email Not Working When Domain Is Hosted With External Provider
Aug 29, 2014
I am currently running a trail of plex to see if it meets our requirements.
My domains are currently being hosted by an external provider and I have made the dns entry to point it the the server running plesk.
Now we can access the site created through plesk but the emails are not working not the webmail or even trying to forward the mails.
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May 28, 2015
I'm having difficulty sending an email to another email address (with a different domain) which is on the same VPS.The trouble is, on the other domain's VPS control panel, within the DNS settings, the MX records have been pointed externally (to an exchange server). Their email is turned off. But bizarrely, their mailbox is full.
It seems as though Plesk is ignoring the MX records, and sending MY email internally to the OTHER domain's mailbox on the same VPS.How do I get Plesk to send my mail to the correct EXTERNAL MX records?
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Nov 16, 2014
When I hit my server's domain it redirects me to one of the hosted sites' domain with a 302 redirect. It used to return the default plesk server page. How can I cancel the redirect?
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Aug 15, 2014
I'm using a 1blu.de vServer. On my VPS is Plesk 11.5 with centOS 6 installed. I created my Webspace [URL] .... and removed the Mail Services and activated the MSMTP plugin because I'm using the webserver from the hoster 1blu.de.
I activated the Firewall with the "allow any connection" rule.
In Plesk Tools & Settings > External SMTP Server I filled in the server informations smtp.1blu.de password & username. I checked all three boxes -> SMTP needs auth, allow user scripts ...
I installed Wordpress 3.9.2 with a Theme that uses PHP Mail function. The contact form is not sending any messages out. So I tried other php mail scripts but it doesn't work.
[URL] ....
Code:
<html>
<head><title>PHP Mail() test</title></head>
<body>
This form will attempt to send a test email. Please enter where this test should be sent to
<br><p>
<form action = "sendmail.php" method = "post" name="sendmail">
Enter an email address: <input type = "text" name = "to"><br>
<input type="submit" value="Send" name="submit"><input type="reset" value="Reset" name="reset"><br><p>
[URL] ....
Where can I find the log file that could give me information?
I just want to use php mail for my wordpress contact form and for a project application.
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Aug 17, 2014
We have latest Plesk 12 on Centos 7, I can login to Plesk UI and mail is working,
but cannot access hosted website www.elcop.hr :
Error: Connection refused
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Jul 8, 2015
I can receive email from all accounts and all domains.
The problem is that when sending an email to an external email (gmail., hotmail, outlook.com .... etc) this is sent to mail queue and do not leave that place.
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Apr 8, 2015
I have Plesk 12 on CentOS 7. I have only MSMTP installed not Postfix or Qmail. No matter what settings I use in the external SMTP settings the mail is never sent and I cannot find any error logs.
I have tried gmail smtp, sendgrid smtp and another smtp server that I own.
This is not a firewall issue as far as I can tell since if I install postfix it just works. Also any Wordpress or Joomla installs that use SMTP settings with gmail or sendgrid work just fine.
Screenshot for information only. I used accurate usernames, passwords, etc.
↑
Quick update. I tried the recommended CentOS 7 with the same result. Can installing Plesk 12 without a mail server and using the msmtp relay option actually works?Click to expand...
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Oct 7, 2014
Plesk delivering email locally to a not existing mailbox instead of sending it to an external party. First I was using a local mailbox, but my client wanted to control the email using their own server. So I've changed the MX records to this new server. Deleted the inbox in Plesk and turned off Mail support for this domain.
New situation: DNS server for domain.com is hosted on a different location and points to my Plesk server for the website and the MX records point to the clients server for the mail.
Email send from email addresses like gmail are send correctly to the clients server. Email addresses from my PLesk server and forms from the website are send locally.
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Jul 29, 2014
I've a box running Linux Plesk 12.0.18 + Postfix and hosting mydomain.com. Email service is hosted by an external provider.
The problem is that I can't write to postmaster@mydomain.com because Postfix tries to deliver it locally.
What I've already done:
Configured MX record on DNS to point the external provider's server.
Disabled mail service for the TLD from plesk panel or with:
/usr/local/psa/bin/mail --off mydomain.com
The problem still remains.
I think I'm facing on Plesk 12 the same problem described here and elsewhere on this forum for Plesk 9: [URL]
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Apr 13, 2015
I am running a CentOS 6.5, 64-bit server with Plesk 12.0.18, and need to install a wildcard SSL for one of the domains/sub domains hosted on this server.
So you have the csr and private key installed (and domain.crt?), you just need to open..
1. COMODORSAAddTrustCA
2. COMODORSADomainValidationSecureServerCA
On your desktop and combine the two files into a new intermediate.crt file and upload that as the CA File.
But I'm not sure why you can't add it as text.
Click to expand...
Click for original message
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May 13, 2014
OS: CentOS 6.5 (Final)
Panel version: 11.0.9
I can receive email and check them via Horde but i'm unable to get them forwarded to my gmail account.Is there anything i can check/do ?I'm an ex-cpanel user.
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Apr 29, 2015
I've just installed a Plesk 12 vServer and created a customer with a email adress. I took the informations shown in the Power-User-Panel under "emails" with the correct ports. After clicking on "finish" it shows that Thunderbird has a problem with a certificate from Plesk.
I don't want that this error message will be shown for customers.My primary domain of the vServer has a SSL-certificate. Could I use this primary-domain to avoid the error message (the server-adress would be different)? If I use the primary domain inside the server-adress Thunderbird will say "there is no email account on this server".
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Apr 24, 2008
I have a domain with a few forwarding email accounts that forward to mac.com email accounts... for some reason every once in a while these accounts stop working...
This is the error I get when I email to that account:
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed: ...
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Jul 24, 2014
If i select this option in Server-Wide Mail Settings, server still sends email trough main IP address.
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Nov 29, 2014
My requirement is to redirect all hosted domain's webmail to the main hosting webmail url .. how can this be achieved ?
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Jul 14, 2007
i have a vps and although i can send mails without problem from my main root account, sending via any of the child accounts created for customers results in their email being picked up as spam (in hotmail at least).
To clarify, mydomain.com is my main name. Email can send without problem,
customersdomain.com, hosted on the same machine, when sending emails they are picked up as spam. The mx dns entries in the zone file are set (by default to) customersdomain.com. and for all the child domains customer1domain.com. etc.
Do i need to ask the datacenter to add a reverse dns entry for mail.mydomain.com?
Is this an issue with the mx records for the hosted domains? Should i change the hosted domaims mx entry on the customers domains to mail.mydomain.com?
I know the ip isnt blacklisted because exactly the same email goes through when sending from the mydomain.com email addresses.
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Apr 30, 2015
I am experiencing a weird issue after a Plesk upgrade (from 11 to 12, installed on Ubuntu 12.04).
FTP/SFTP is not working for all users in one specific domain. When using the latest Filezilla client, I receive the following error when I try to connect in SFTP with the main user of this domain
Error: Received unexpected end-of-file from SFTP server
Error: Could not connect to serverClick to expand...
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Jun 20, 2014
We were using the mailserver on our linux install, but have since changed over to an ms exchange server. With that I removed the mailserver and installed MSMTP relay only mailserver (SMTP client) option.
I configured the External SMTP Server settings under Tools & Settings / Mail with a valid email address password host name and port of 587. When I save it says settings saved.
Since doing this I have been unable to use the email link option for share files in the file share portion of my domain. When I try to select a user from the list to send the email to or even type an external email all I get is the error "Unable to send email".
When I checked the maillog file in /usr/local/psa/var/log, I get this error "Jun 20 15:42:59 u16271698 msmtp: host=smtp.1and1.com tls=off auth=on user=to@email.ca from=psaadm recipients=to@email.ca errormsg='cannot use a secure authentication method' exitcode=EX_UNAVAILABLE"
Where I have proper emails configured where I placed "to@email.ca"
How can I get this working with the MSMTP relay only mailserver (SMTP client) option installed?
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Feb 17, 2015
If you rename a domain, fail2ban will stop working, since it still tries to open the old path the the web access log.
One workaround is to restart the server after renaming the domain, then fail2ban paths are updated.
I'm using plesk 12.0.18.
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Jan 24, 2015
I can't find email option in my plesk panel
I have installed mail servers in components, and i see mail settings under server tab but i just cant figure out how to enable mail for specific domain
If i go to webmail.pedjaapps.net i opens default home page, webmail subdomain points to my servers ip address in DNS, roundcube is also enabled in webmails....
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May 14, 2015
I am skeptical of running mchk on my server and messing something up. I am having an issue with one domain hosted on my server getting 100's of duplicates from certain domains. My MagicSpam logs show that the email is sent to my server anywhere from every 15 minutes to 1 hour. It started out as one domain sender to my server to my client, now it is happening to a bunch of sending domains.
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Jul 3, 2014
Outlook 2013 complains about the SSL certificate when using email. Installing the certificate still doesn't stop the error/warning. What are my options?
Can I install on the plesk server a self-signed SSL cert and avoid the issues?
Can I buy & install a single certificate for that one domain and resolve the issue but not affect others.
Do I need to buy a SAN certificate for the whole server?
BTW I'm running CentOS 6.5 and Plesk 12.
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Feb 6, 2015
I have a problem to send email to idn domain names.
The error that I have is
Validation failed for: xxx@xxx [pid 111655 on line 754 of "/usr/share/psa-horde/imp/lib/Compose.php"]
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Mar 19, 2015
I'd like to know if it's possible with Plesk 12 to block a given domain as destination of emails.
For example: imagine I want some customers not to be able to send emails to addresses in the domain "@parallels.com".
I use Postfix for outgoing mails.
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Oct 29, 2014
Seems if I want to back up a domain's emails to a remote server (3x a week) I might be able to accomplish that with a Scheduled Task / Cronjob? I have a weekly full domain backup from the Plesk scheduled backup. But I can only set one backup per client. So I'd like to backup email separately, several times a week.
I found this:
# /usr/local/psa/bin/pleskbackup –domains-name yourdomain.com –only-mail -v
But I'm looking to send to a remote FTP repository. Can it be done with "Scheduled Task"?
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Oct 29, 2007
I just moved my websites over to a server running plesk 8.2
Now when I look at any of my pages with firefox It puts a little circle logo thingy beside the url in the address bar and on the tab.
how to get rid of this?
Some of the domains are:
[url]
[url]
[url]
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Jun 4, 2014
I have upgraded to a new server and need to move all domains, users, and most important all email accounts to the new server.
Both servers run Plesk 11.0.9 on CentOS. The migration manager works great, no problems with that.
After migrating, I change my DNS settings at an external DNS provider to the new IP. The problem is, DNS changes take time. I then get emails on the old server and on the new server until DNS information is spread.
I was searching for a way to let the old server forward to the new one, but changes for specific domains in plesks DNS system (MX record) on the old server did not work. The mails still arrived at the old server.
What can i do? Can I uncheck "Activate mail service on domain" and will all emails be rejected until DNS points to the new server? Or will that lead to bounces?
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Mar 13, 2015
We seem to be getting 3 copies of all email notifications whenever an account is created, it seemed to happen after a server transfer but I can't see anywhere that is set up as a duplicate.
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Jul 9, 2014
I have little problem with Certificate SSL
Have Plesk 12 in Centos...all working fine...but I have assigned dedicated IP for one domain, have request certificate (as admin) for this domain, purchase certificate in Comodo and installed...this certificate working fine and SSL Checker is good...problem is in domain how have assigned this certificate in menu SSL not appear...
I have only Default Certificate (certificate Plesk self signed) and Not Selected...but name for real certificate CA not appear...in Admin IP Address have all ok...IP for this domain and certificate (name of certificate installed) and website.... With this problem is normal? How configure SSL for email?
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