Plesk 11.x / Windows :: Update Failed 11.5.30?
Feb 19, 2014I've tried to upgrade directly via Plesk Panel under Add or Remove Components but I get:
ERR_SSL_PROTOCOL_ERRORClick to expand...
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Plesk 12.x / Windows :: Auto Update Failed
Jun 19, 2015I received the following error regarding an auto update that ran on the server.
Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: ERROR: error during prepare patch panel-12.0.18~patch51...Failed to download the package URL.... The requested URL returned error: 500 Internal Server ErrorNot all packages were installed.Please try installing packages again later. I did verify with a web browser that I can access and download the WMIMSDNSProvider.dll file specified in the update. Is this just due to a timeout and the system retries the update? If so, how can I confirm that patch 51 got applied at some point.
Plesk 11.x / Windows :: Parallels - Input String Was Not In Correct Format / Failed To Update RRD Database
Sep 24, 2013Every day we get a couple off Parallels.Diagnostics.RRD.RrdStorageProvider errors:
Parallels.Diagnostics.RRD.RrdStorageProvider - <log4net.Error>Exception during StringFormat: Input string was not in a correct format. <format>Update to database {0} has failed [{2:HH:mm:ss:ffff}]. {1}</format><args>{cpu-1.rrd, Parallels.Diagnostics.RRD.RrdException: Failed to update RRD database "C:Program Files (x86)ParallelsPleskvarhealthdatalocalhostcpu-1.rrd":ERROR: could not lock RRD
, 00:00:09.6084608}</args></log4net.Error>
Source: ParallelsHealthMonitor
We are running a Windows 2008 R2 Enterprise server with the latest Plesk 11.5.30 update 16.
Plesk 12.x / Linux :: Autoinstaller - Failed To Update
Dec 5, 2014When I logged in today I saw this message:"Failed to update Plesk. To solve this problem, you can send the update log to Parallels support. View the update logs (Dec 5, 2014). Copy the logs to your computer before you close this message. To close this message, click here." Here is the error log - how do I fix this issue:
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)
Details: Doing restart of Parallels Installer...
File downloading products.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
File downloading versions.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
[code].....
Not all packages were installed.Please resolve this issue and try installing the packages again.
Plesk 11.x / Linux :: Failed To Update Panel 11.5.30
May 22, 2014PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
11.5.30 Update #44, Ubuntu precise 64bit
PROBLEM DESCRIPTION
Upgrade fails with message: Failed to update Panel.you can send the update log to Parallels support. View the update logs (May 22, 2014). Copy the logs to your computer before you close this message.
Plesk 12.x / Linux :: Failed To Update - Bind9
Jul 10, 2015i have an email saying that Plesk has failed to update:Failed to update Plesk. To solve this problem, you can send the update log to Parallels support.
OS: Ubuntu 14.04.2 LTS
Plesk version: 12.0.18 Update #53 , last updated at July 7, 2015 06:30 AM. uRL...
It looks like something with Bind9 failed, however i'm not totally sure. I have DNS installed, however its not used. It had to be installed to generate the domain keys for email authentication.My sites still work, however it looks like the DNS option is no long present in Plesk.ow to proceed with the update?
Plesk 11.x / Linux :: Update Of Parallels Panel Has Failed
Aug 4, 2014I have Parallels Plesk Panel v.11.5.30 on CentOS (Linux version 2.6.32-431.3.1.el6.x86_64) and I get error message whenever Plesk tries autoupdates.
Problem started to appear just after I updated server with atomicorpURL....When I try to update manually through console (yum update) I get following error:
Code:
warning: rpmts_HdrFromFdno: Header V3 RSA/SHA1 Signature, key ID 4520afa9: NOKEY
Retrieving key from file:///etc/pki/rpm-gpg/RPM-GPG-KEY.art.txt
The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.When I try to update any component manually through panel I get following error (This is for Apache web server support):
Code:
Installation started in background
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: www7.atomicorp.com
* base: mirror.checkdomain.de
* extras: mirror.checkdomain.de
* updates: mirror.checkdomain.de
[code]....
Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. Error: Failed to run the Yum utility.The Yum utility failed to install the required packages.Attention! Your software might be inoperable.
Plesk 12.x / Linux :: Manual Update While Autoupdate Failed
May 5, 2015Ive the problem that i must update my Plesk manual, after Server-Restart i become this Error:
ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [1045] Access denied for user 'admin'@'localhost' (using password: YES) (Abstract.php:144)
I tried this: URL....Ive got a Linux V-Server from Strato!
Plesk 12.x / Linux :: Update Bootstrapper Failed (404 Not Found)
Jun 30, 2014I upgraded to Plesk 12 and now i tried to update with autoinstaller, but i get this errors:
Code:
WARNING: The following packages cannot be authenticated!
pp12.0.18-bootstrapper
Authentication warning overridden.
Err URL 404 Not Found
Failed to fetch URL 404 Not Found
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
Synchronizing the Debian APT package index files...
ERROR: An error occurred on attempt to install packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
I tried with apt-get but there is no update available.
Plesk 12.x / Linux :: Mail Forwarding Failed After Update
Sep 16, 2014I update my plesk 11,5 to 12.And I activate (limit control for smtp)After this action the email forwarding fails in all domains of plesk.This is the mail system at host fsyc.org. You can delete your own text from the attached returned message.
Reporting-MTA: dns; fsyc.org
X-Postfix-Queue-ID: 5B51E2E800BC
X-Postfix-Sender: rfc822; rbuila@robertobuil.com
Arrival-Date: Tue, 16 Sep 2014 14:21:10 +0200 (CEST)
[code].....
Plesk 12.x / Linux :: Horde Login Failed Since Update
Sep 26, 2014Since the update from 11.5 to 12 working Horde login no longer, IMAP works otherwise perfect.
psa-horde.log:
ERR: HORDE [horde] FAILED LOGIN for info@xydomain.tld (info@xydomain.tld) [xx.xx.xx.xx] to horde [pid 20347 on line 216 of "/usr/share/psa-horde/login.php"]
xx.xx.xx.xx = Server-IP
Message from the Horde:
Login failed.
(Email / password are of course correct)
Plesk 12.x / Linux :: 502 Bad Gateway Since Auto Update Failed
Dec 18, 2014It seems last night Plesk ran any update and it failed. I received an mail with a link to the log, but I cant access Plesk Panel to see the log.
When trying to access Plesk, I get "502 Bad Gateway" Message.
Inside the Log there are many errors like:
Code:
2014/12/18 15:26:51 [crit] 14416#0: *3563 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: xxx.xxx.xxx.xxx, server: , request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "xxxxx:8443"
Is there any way to disable auto updates for plesk?
Plesk 11.x / Linux :: Failed To Update Panel - Error Message
Feb 10, 2015I'm using Plesk 11 in a Ubuntu 12.04 Linux environment on a remote dedicated server. I am NOT trying to upgrade to Plesk 12. But, every time I log onto the panel, I get the error message shown on the subject line. Afterward, it says, "To solve this problem, send an update log to Parallels support." I have the update log ... but "where" to send it. Is there an email address? A webpage?
View 10 Replies View RelatedPlesk 12.x / Linux :: Automatic Wordpress Update - Decoding Failed
Aug 13, 2014We have over 50 WordPress installations with us on the server. Everything works very well. Only a WordPress there are problems. For automatic updates, we receive only:
Code:
Decoding failed: Syntax error
Plesk 11.x / Linux :: Panel 11.5 Update - Installation Or Upgrade Failed
Oct 28, 2014I'm getting the following alert in my Plesk 11.5 panel :
1) Failed to update Panel. To solve this problem, you can send the update log to Parallels support. View the update logs (Oct 27, 2014). View the update logs (Oct 28, 2014). Copy the logs to your computer before you close this message. To close this message, click here.
2) Installation or upgrade failed. For more information, log in as root to the server over SSH and view the file /tmp/plesk_11.5.30_installation.log. To remove this notice, remove the file /var/lock/parallels-panel-upgrade-failure.flag from the server. Repair the failed upgrade or installation.
----------------------------
here the final part of the update log:
----
===> Cumulative APS controller database (apsc) upgrade has been started.
===> Upgrade of APS controller database has been completed.
===> Cumulative Plesk database upgrade (revertable stage) has been started.
[Code]....
Plesk 11.x / Linux :: Parallels Panel Update Failed - Yum Repository Atomic Enabled
Nov 18, 2014For some time now the Autoinstaller fails and the Plesk control panel becomes inoperable until I run the stop and then start command for the plesk control panel. Looking at the error log: autoinstaller3.log I see the following output:
WARNING: Third-party Yum repository 'atomic' is enabled, installation may fail.
Since you use one or more 3rd-party repos (say, atomic), be careful when installing different package versions from different repos as this may lead to installation failures. For example, you may encounter a problem if you first install PHP from a 3rd-party repo and then upgrade it using the Parallels repo. To avoid such situations, install and upgdare packages from the same repo.
Traceback (most recent call last):
File "/usr/local/psa/bin/yum_install", line 194, in <module>
main()
File "/usr/local/psa/bin/yum_install", line 189, in main
[code]....
The Yum utility failed to install the required packages.Attention! Your software might be inoperable.contact product technical support.Click to expand...
Plesk 12.x / Windows :: PHP Missing After 12.0.18 Update On Windows
Aug 11, 2014Latest Update 12.0.18 Update 12 appears to have removed PHP 5.4 and PHP 5.5 from my dropdown under hosting settings.
The only PHP that is left is PHP 5.3
Yet, the updates and upgrades page still lists PHP 5.4 and PHP 5.5 as installed.
Also PHP is still working on the virtual websites that were previously enabled with either 5.4 or 5.5, but not able to change using the Plesk Panel.
Given that Parallels has broken the Panel in that latest automatic update I'd hope it can be resolved ASAP.
I can't even find any references in the KB about Plesk 12 on Windows regarding PHP versions
I can even give feedback about the broken patch as every feedback channel requires paid support.
Plesk 11.x / Windows :: Is It Possible To Have Both PHP Versions (5.2 And 5.3) After Update
Jul 24, 2012I am using Plesk 10 on a Windows dedicated server.I read on Parallels website that version 11 will upgrade PHP to 5.3.Is it possible to keep PHP 5.2 together with PHP 5.3?
View 1 Replies View RelatedPlesk 11.x / Windows :: Wrong Permissions After Update
May 22, 2014I have a Plesk Panel v11.5.30 installed into a Windows Server 2012. Whenever the panel is updated, the filesystem permissions are modified. Group psacln cannot access to several folders like C:Program files, C:Program files (x86), etc. Plesk users connected via Remote Desktop cannot run programs like Internet Explorer or so. Some web apps use Crystal Reports to build reports, and this doesn't work either.
Why does the upgrade process restrict access to these folders? It is possible to modify default permissions applied after panel upgrades?
Plesk 11.x / Windows :: Panel Broken After Update
Feb 17, 2014Updates ran over the weekend and I can no longer login to the Plesk Panel. I'm getting the following PHP error: Fatal error: Call to undefined function get_gpc() in D:Plesadminhtdocsindex.php on line 3Click to expand...
View 1 Replies View RelatedPlesk 11.x / Windows :: Cannot Install Parallels Product And Update
Feb 1, 2013Receive for 2 days following error
"Parallels products install and update"
"Failed to read product information from the file: Can not process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3: Could not resolve host: autoinstall-win. pp.parallels.com, no data record of requested type Can not process versions.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/versions.inf3: Could not resolve host: autoinstall win.pp.parallels.com, no data record of requested type "
[URL] .... is present.
[URL] .... is not found.
Plesk 11.x / Windows :: Install And Update Parallels Products?
Jun 30, 2012In Plesk Control Panel accessing Updates and Upgrades have a error that shows Failed to read product information from the file :
Can't process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3: Empty reply from server Can't process versions.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/versions.inf3: Empty reply from server
Plesk 11.x / Windows :: Can Update Mailenable Standard Edition
Sep 19, 2013I use Windows Plesk v 11.5.30 with Mailenable Standard Edition 7.0 version. In mailenable site i saw a new version of Mailenable standard version (7.5.1). URL...Can i download and update Mailenable version of my Windows PLesk? If i made this change and have problem can i do downgrande later?
View 2 Replies View RelatedPlesk 11.x / Windows :: Unable To Login To Panel After The Last 11.5.30 Update
Mar 27, 2014After updating i'm unable to login to the plesk panel with every user account.
---------------------------------------------------------------------------------------
Url redirect: https://[domain]:8443/sso/api.php?api=/ui
Error: Authentication failed: invalid username or password specified
---------------------------------------------------------------------------------------
The usernames and passwords are correct.
Plesk 11.x / Windows :: Update Components Button Grayed Out
May 28, 2014My ver: 11.5.30 Update #45. on Windows 2008 R2 STD.
I need to apply latest updates for installed components but the Update Components button is grayed out!
Plesk 11.x / Windows :: Wordpress And Joomla Update Error
Feb 18, 2013I have a problem. I am running Plesk 11 with Windows 8. I installed wordpress and joomla. If I want to make one update from joomla 3.0 to 3.0.3 I get the error Internal Server error 500.
In Wordpress I get a error, too: By the update from 3.5 to 3.5.1 i get the error: The directory is write protect or not available.
In WordPress I instert in the wp-config.php following.
define( 'WP_TEMP_DIR', ABSPATH . 'wp-content/' );
Now, does the updates to WordPress and plugins work.
My question is, I am running not only one website with WP. How can I make the settings for all WP instances running on the server? And How can I fix it with the Joomla update?
Plesk 11.x / Windows :: Set Default Component Failed
Oct 29, 2014i upgraded plesk few days ago to the latest version to be able to use it on my tablet.when i done so My mail enable webmail is not functioning anymore, it opens the default plesk website.i have mail enable enterprise version 6.6 licensed.i tried to rebuild i tried everything till now i tried to go to server components and try to disable the webmail and re enable it and see. so it disabled fine, when i tried to enable it gave this error: Error: Set default component failed: defpackagemng failed: Execute websrvmng --add-webmail-site --webmail=mewebmail failed with error code 1: Cannot find hosting by domain ID 47
how to get my webmail back up. an update, i have tried enabling horde first, then i tried accessing the webmail it worked with horde, then i went back to server components, when i tried enabling mailenable webmail now it didnt give the error and worked. (ONLY when horde is enabled with it) then i went back to mail settings tried to use mail enable instead of horde, now it gives service is unavailable! a complete new error. i went to iis i found that MailEnableAppPool status: stopped, i tried enabling then restart iis, once restart it gets back to disabled,
Plesk 11.x / Windows :: Installation Of Wordpress Failed
Nov 10, 2013I am struggling to install Wordpress. When I try I get the Error message:
Error: Installation of WordPress at http://xxx failed. Try to establish connection failed
This appears to be something simple but I don't know what I am doing wrong!
Plesk 11.x / Windows :: Server Component Not Update Version Of ClamWin
Feb 4, 2014I update last version of antivirus ClamWin 0.98.1, but after refresh "Server Component" , I see that version of ClamWin is 0.98. Where are the problems on ClamWin or Plesk Panel?
View 1 Replies View RelatedPlesk 11.x / Windows :: Error On Create Email Address After Update To 11.5.3
Jan 8, 2014when I create new email address get this error:
Error: Source: Microsoft OLE DB Provider for SQL Server
Description: 'encrypt' is not a recognized built-in function name.
Plesk 11.x / Windows :: Cannot Find A Way To Force Installations To Install Update
Dec 15, 2014Plesk Support Web Form refuses to accept our License Keys as valid so I have no other way of contacting support.Recently MU#60 came out to patch a security hole in Plesk Panel. We need this applied but cannot find a way to force the plesk installations to install the update.
We run two, One on 10.4 and one on 9.5 (Yes I also realise these are old/end of life/not supported). They report they are running MU#58 and that they are up to date. They are set to auto update. Is it that MU#60 isn't compatible with them so it simply wont update to it? Or am I missing something? There seems to be no mechanic available in either panel to issue a manual or forced update to the new MU.I can provide my license keys if needed to validate this, they are active and in use and most definitely valid.
