Plesk 12.x / Linux :: Update Bootstrapper Failed (404 Not Found)
Jun 30, 2014
I upgraded to Plesk 12 and now i tried to update with autoinstaller, but i get this errors:
Code:
WARNING: The following packages cannot be authenticated!
pp12.0.18-bootstrapper
Authentication warning overridden.
Err URL 404 Not Found
Failed to fetch URL 404 Not Found
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
Synchronizing the Debian APT package index files...
ERROR: An error occurred on attempt to install packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
I tried with apt-get but there is no update available.
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Aug 27, 2014
I've got VPS from OVH and on all my websites have problem. Any graphics / layouts / themes are not displayed but only texts and links on white background.
For example see this:
gderesz.co.uk (WordPress)
gadgetmates.uk (OpenCart).
Don't know why. I was doing nothing this night on my server. I'm just uploaded new image file with screenshoot from wordpress admin panel here: [URL] ....
404 Not Found
nginx
Fail.
[URL]....
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Dec 23, 2014
I just applied yum updates and then attempted Plesk microupdates on a Mediatemple dv4 VPS running CentOS release 5.11.
I ran the 'up' alias (as I have done many times with success):
alias up='/usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base'
It halted with:
ERROR: Unable to install the "psa-updates-11.0.9-rhel5.build110140930.15.noarch" package.
The following could cause the installation failure:
1) psa-updates-11.0.9-rhel5.build110140930.15.noarch: No suitable solutions were found for the "sw-engine >= 2.5.2" dependency.
2) sw-engine-2.5.2-201409301549.rhel5.x86_64: No suitable solutions were found for the "libcurl.so.3()(64bit)" dependency.
Here are the RPMS updated just beforehand:
Updated:
bind.x86_64 30:9.3.6-25.P1.el5_11.2 bind-libs.x86_64 30:9.3.6-25.P1.el5_11.2
bind-utils.x86_64 30:9.3.6-25.P1.el5_11.2 kernel-headers.x86_64 0:2.6.18-400.1.1.el5
mysql.x86_64 0:5.5.41-1.el5.remi mysql-bench.x86_64 0:5.5.41-1.el5.remi
mysql-devel.x86_64 0:5.5.41-1.el5.remi mysql-libs.x86_64 0:5.5.41-1.el5.remi
mysql-server.x86_64 0:5.5.41-1.el5.remi nss.x86_64 0:3.16.2.3-1.el5_11
ntp.x86_64 0:4.2.2p1-18.el5.centos php.x86_64 0:5.4.36-1.el5.remi
[Code] .....
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Dec 5, 2014
When I logged in today I saw this message:"Failed to update Plesk. To solve this problem, you can send the update log to Parallels support. View the update logs (Dec 5, 2014). Copy the logs to your computer before you close this message. To close this message, click here." Here is the error log - how do I fix this issue:
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)
Details: Doing restart of Parallels Installer...
File downloading products.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
File downloading versions.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
[code].....
Not all packages were installed.Please resolve this issue and try installing the packages again.
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May 22, 2014
PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
11.5.30 Update #44, Ubuntu precise 64bit
PROBLEM DESCRIPTION
Upgrade fails with message: Failed to update Panel.you can send the update log to Parallels support. View the update logs (May 22, 2014). Copy the logs to your computer before you close this message.
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Jul 10, 2015
i have an email saying that Plesk has failed to update:Failed to update Plesk. To solve this problem, you can send the update log to Parallels support.
OS: Ubuntu 14.04.2 LTS
Plesk version: 12.0.18 Update #53 , last updated at July 7, 2015 06:30 AM. uRL...
It looks like something with Bind9 failed, however i'm not totally sure. I have DNS installed, however its not used. It had to be installed to generate the domain keys for email authentication.My sites still work, however it looks like the DNS option is no long present in Plesk.ow to proceed with the update?
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Aug 4, 2014
I have Parallels Plesk Panel v.11.5.30 on CentOS (Linux version 2.6.32-431.3.1.el6.x86_64) and I get error message whenever Plesk tries autoupdates.
Problem started to appear just after I updated server with atomicorpURL....When I try to update manually through console (yum update) I get following error:
Code:
warning: rpmts_HdrFromFdno: Header V3 RSA/SHA1 Signature, key ID 4520afa9: NOKEY
Retrieving key from file:///etc/pki/rpm-gpg/RPM-GPG-KEY.art.txt
The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.When I try to update any component manually through panel I get following error (This is for Apache web server support):
Code:
Installation started in background
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: www7.atomicorp.com
* base: mirror.checkdomain.de
* extras: mirror.checkdomain.de
* updates: mirror.checkdomain.de
[code]....
Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. Error: Failed to run the Yum utility.The Yum utility failed to install the required packages.Attention! Your software might be inoperable.
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May 5, 2015
Ive the problem that i must update my Plesk manual, after Server-Restart i become this Error:
ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [1045] Access denied for user 'admin'@'localhost' (using password: YES) (Abstract.php:144)
I tried this: URL....Ive got a Linux V-Server from Strato!
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Sep 16, 2014
I update my plesk 11,5 to 12.And I activate (limit control for smtp)After this action the email forwarding fails in all domains of plesk.This is the mail system at host fsyc.org. You can delete your own text from the attached returned message.
Reporting-MTA: dns; fsyc.org
X-Postfix-Queue-ID: 5B51E2E800BC
X-Postfix-Sender: rfc822; rbuila@robertobuil.com
Arrival-Date: Tue, 16 Sep 2014 14:21:10 +0200 (CEST)
[code].....
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Sep 26, 2014
Since the update from 11.5 to 12 working Horde login no longer, IMAP works otherwise perfect.
psa-horde.log:
ERR: HORDE [horde] FAILED LOGIN for info@xydomain.tld (info@xydomain.tld) [xx.xx.xx.xx] to horde [pid 20347 on line 216 of "/usr/share/psa-horde/login.php"]
xx.xx.xx.xx = Server-IP
Message from the Horde:
Login failed.
(Email / password are of course correct)
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Dec 18, 2014
It seems last night Plesk ran any update and it failed. I received an mail with a link to the log, but I cant access Plesk Panel to see the log.
When trying to access Plesk, I get "502 Bad Gateway" Message.
Inside the Log there are many errors like:
Code:
2014/12/18 15:26:51 [crit] 14416#0: *3563 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: xxx.xxx.xxx.xxx, server: , request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "xxxxx:8443"
Is there any way to disable auto updates for plesk?
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Feb 10, 2015
I'm using Plesk 11 in a Ubuntu 12.04 Linux environment on a remote dedicated server. I am NOT trying to upgrade to Plesk 12. But, every time I log onto the panel, I get the error message shown on the subject line. Afterward, it says, "To solve this problem, send an update log to Parallels support." I have the update log ... but "where" to send it. Is there an email address? A webpage?
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Aug 13, 2014
We have over 50 WordPress installations with us on the server. Everything works very well. Only a WordPress there are problems. For automatic updates, we receive only:
Code:
Decoding failed: Syntax error
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Oct 28, 2014
I'm getting the following alert in my Plesk 11.5 panel :
1) Failed to update Panel. To solve this problem, you can send the update log to Parallels support. View the update logs (Oct 27, 2014). View the update logs (Oct 28, 2014). Copy the logs to your computer before you close this message. To close this message, click here.
2) Installation or upgrade failed. For more information, log in as root to the server over SSH and view the file /tmp/plesk_11.5.30_installation.log. To remove this notice, remove the file /var/lock/parallels-panel-upgrade-failure.flag from the server. Repair the failed upgrade or installation.
----------------------------
here the final part of the update log:
----
===> Cumulative APS controller database (apsc) upgrade has been started.
===> Upgrade of APS controller database has been completed.
===> Cumulative Plesk database upgrade (revertable stage) has been started.
[Code]....
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Nov 18, 2014
For some time now the Autoinstaller fails and the Plesk control panel becomes inoperable until I run the stop and then start command for the plesk control panel. Looking at the error log: autoinstaller3.log I see the following output:
WARNING: Third-party Yum repository 'atomic' is enabled, installation may fail.
Since you use one or more 3rd-party repos (say, atomic), be careful when installing different package versions from different repos as this may lead to installation failures. For example, you may encounter a problem if you first install PHP from a 3rd-party repo and then upgrade it using the Parallels repo. To avoid such situations, install and upgdare packages from the same repo.
Traceback (most recent call last):
File "/usr/local/psa/bin/yum_install", line 194, in <module>
main()
File "/usr/local/psa/bin/yum_install", line 189, in main
[code]....
The Yum utility failed to install the required packages.Attention! Your software might be inoperable.contact product technical support.Click to expand...
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Jul 1, 2014
I use plesk 11.5 on windows 2008r2 x64
Have error then login https://ipxxxx:8443
ERROR: Class 'CommonPanel_Update_Autoinstaller' not found (UpdateController.php:69)
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Feb 19, 2014
I've tried to upgrade directly via Plesk Panel under Add or Remove Components but I get:
ERR_SSL_PROTOCOL_ERRORClick to expand...
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Jun 19, 2015
I received the following error regarding an auto update that ran on the server.
Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: ERROR: error during prepare patch panel-12.0.18~patch51...Failed to download the package URL.... The requested URL returned error: 500 Internal Server ErrorNot all packages were installed.Please try installing packages again later. I did verify with a web browser that I can access and download the WMIMSDNSProvider.dll file specified in the update. Is this just due to a timeout and the system retries the update? If so, how can I confirm that patch 51 got applied at some point.
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Sep 24, 2013
Every day we get a couple off Parallels.Diagnostics.RRD.RrdStorageProvider errors:
Parallels.Diagnostics.RRD.RrdStorageProvider - <log4net.Error>Exception during StringFormat: Input string was not in a correct format. <format>Update to database {0} has failed [{2:HH:mm:ss:ffff}]. {1}</format><args>{cpu-1.rrd, Parallels.Diagnostics.RRD.RrdException: Failed to update RRD database "C:Program Files (x86)ParallelsPleskvarhealthdatalocalhostcpu-1.rrd":ERROR: could not lock RRD
, 00:00:09.6084608}</args></log4net.Error>
Source: ParallelsHealthMonitor
We are running a Windows 2008 R2 Enterprise server with the latest Plesk 11.5.30 update 16.
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Jul 23, 2014
When trying to access any files or pages I'm getting the error:"Not Found...The requested URL /wp-login.php was not found on this server.Apache Server at calmcomputing.net Port 80"
The standard default page displays but my Wordpress installation does not (nor does anything for that matter). I've looked in the file manager (and via ftp) and all the files are there like they should be. This is the same for any of the subdomains that I've setup as well.
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Dec 19, 2014
i went to server setting and checked manage php with nginx then start getting 404 Not Found nginx. It was clear that it s a problem with the wordpress permanent links so i went in wordpress back-end and switched to default links then it start working but when i switched to permanent link againi got the previous error again
I searched for a while on internet and i found . URL.... So the problem that i have is that i added this piece of code manually in : /var/www/vhosts/system/domaine.com/conf/nginx.conf....Since it s mentioned above
#ATTENTION!
#
#DO NOT MODIFY THIS FILE BECAUSE IT WAS GENERATED AUTOMATICALLY,
#SO ALL YOUR CHANGES WILL BE LOST THE NEXT TIME THE FILE IS GENERATED.
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Apr 20, 2015
Unfortunately today the mailboxes of two domains were "gone". The mailbox was still there physically but no mails would be delivered into the mailbox, nor could the user connect to it.
The log said:
Apr 20 07:22:11 plesk dovecot_authdb_plesk[30678]: No such user 'mail@domain.com' in mail authorization database
Apr 20 07:22:11 plesk dovecot: auth: Debug: master in: USER#0111#011mail@domain.com#011service=lda
Apr 20 07:22:11 plesk dovecot: auth: plesk(mail@domain.com): Mail account information for user='mail@domain.com' was not found
Apr 20 07:22:11 plesk dovecot: auth: Debug: userdb out: NOTFOUND#0111
Apr 20 07:22:11 plesk postfix/pipe[27105]: 7DD5F5DA02D: to=<mail@domain.com>, relay=plesk_virtual, delay=90585, delays=90585/0/0/0.03, dsn=4.2.1, status=deferred (Message can not be delivered at this tim$
The only solution that worked for me was to delete the mailbox, create it again and copy the old mails back. That problem only occured in two cases (two domains of one customer). All his other domains worked like a charm and no other customer was affected.
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Jan 30, 2015
I'm running a brand new installed VPS with CentOS 6.6 and Plesk 12.0.18. I created a subscription and by default a FTP user is created. However, I cannot login with these credentials. I also created a new user but the same problem presists. I'm 100% sure that the username and password is correct.
Filezilla gives me and 530 Login incorrect. But if I look at the /var/log/secure file, I see this odd message (FTP username = test):
Jan 30 16:01:45 transip proftpd: PAM unable to dlopen(/lib64/security/pam_stack.so): /lib64/security/pam_stack.so: cannot open shared object file: No such file or directory
Jan 30 16:01:45 transip proftpd: PAM adding faulty module: /lib64/security/pam_stack.so
Jan 30 16:01:45 transip proftpd: pam_listfile(proftpd:auth): Couldn't open /etc/ftpusers
Jan 30 16:01:45 transip proftpd[18085]: 127.0.0.1 (x.x.x.x[x.x.x.x]) - USER test (Login failed): No such user found
No such user found, although it is created with Plesk.
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Dec 20, 2014
Plesk from plesk server Migration, I want to do
I get the following error.
Error: No Migration & Transfer Agent found. Data migration cannot be performed.
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Dec 19, 2014
Trying to access any APS installed in Plesk i obtain this error: Internal error: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.The error panel.log:
[19-Dec-2014 13:17:19 Europe/Berlin] Exception: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.
file: /usr/share/aps_php/aps_php.php
line: 12519
[code]....
This post change the error, but i think that is not the correct way: [URL] ..... Any way to reinstall/regenerate APS database and anything related with it?
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Jul 7, 2014
my Plesk 12 upgrade went very smoothly. There is only one domain that I can not access from within the Plesk panel (it happens to be my primary domain). I get the following error:
Internal error: The site with UUID "54797500-0c96-d851-03e5-92b81c643cb3" was not found.
MessageThe site with UUID "54797500-0c96-d851-03e5-92b81c643cb3" was not found.
File Site.php
Line76
TypeSB_Facade_Exception_NotFound
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Jul 21, 2015
I have reboot the system and I have follow messing when i will open the plesk panel:
ERROR: Class 'vz' not found (Manager.php:142)
What can I do?
When I make /usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh repair
Then I become follow messing from log /var/log/plesk/install/plesk_12.0.18_repair.log, see the attachment.
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Jun 19, 2014
After upgrading Plesk today the panel is reachable however the content area displays the message "File not found." for all pages.
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Nov 30, 2014
I have Plesk Panel 11.5.30 # 48 installed on my rented vServer, which is virtualized with Parallels Virtual Automation / Plesk Power Panel. I cannot upgrade to Plesk Panel 12.x because my contract just includes a license for 11.x.
Installing fail2ban 0.8.6-3wheezy3 trough Power Panel works, but installing its configurator "plesk-fail2ban-configurator 12.0.18-debian7.0.build1200140526.11" fails.
Operation with the Container "*.*.de" is finished with errors: Can not install packages: ' vzpkg install -q -p * plesk-fail2ban-configurator' exec failed - W: Failed to fetch http://autoinstall.plesk.com/debian/NGINX1.5/dists/wheezy/all/binary-amd64/Packages 404 Not Found
W: Failed to fetch http://autoinstall.plesk.com/debian/NGINX1.5/dists/wheezy/all/binary-i386/Packages 404 Not Found
E: Some index files failed to download. They have been ignored, or old ones used instead.
Error: /usr/bin/apt-get failed, exitcode=100
Error: Can not update metadata for pp11.5-nginx. Skipped.
E: Unable to locate package plesk-fail2ban-configurator
Error: /usr/bin/apt-get failed, exitcode=100
.
Click to expand...
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Jul 7, 2015
I am getting Package with UID '9f03febe-57f4-4233-ace8-23f5ce964198' not found error.
I have applied this => [URL] ...
But problem is not solved this time I am getting same error but different UID number.
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