Plesk 11.x / Windows :: Cannot Find A Way To Force Installations To Install Update
Dec 15, 2014
Plesk Support Web Form refuses to accept our License Keys as valid so I have no other way of contacting support.Recently MU#60 came out to patch a security hole in Plesk Panel. We need this applied but cannot find a way to force the plesk installations to install the update.
We run two, One on 10.4 and one on 9.5 (Yes I also realise these are old/end of life/not supported). They report they are running MU#58 and that they are up to date. They are set to auto update. Is it that MU#60 isn't compatible with them so it simply wont update to it? Or am I missing something? There seems to be no mechanic available in either panel to issue a manual or forced update to the new MU.I can provide my license keys if needed to validate this, they are active and in use and most definitely valid.
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Nov 4, 2014
WP-toolkit is unable to update WP-installations. The error is obviously due to user rights of the WP-toolkit compared to vhost user rights compared to file rights.
The error:
The WordPress plugins were updated with errors:Installation "My CMS": Warning: Could not remove the old plugin. {"err_code":0,"err_message":"Updated 0/1 plugins."}
Configuration:
- nginx and apache
- nginx processes php files via php-fpm
How do I set user rights or what has to be configured to have the WP-toolbox work again?
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Aug 9, 2013
I'm SURE this is me being stupid but I cannot find where to change folder permissions in the new Plesk interface?
I go to the file manager but all I have are the basic file/folder operations (Create, Delete, Upload File, etc) - I can't find anywhere to change permissions on the folders to give the MYSERVER_IUSR permission, etc.
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Feb 1, 2013
Receive for 2 days following error
"Parallels products install and update"
"Failed to read product information from the file: Can not process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3: Could not resolve host: autoinstall-win. pp.parallels.com, no data record of requested type Can not process versions.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/versions.inf3: Could not resolve host: autoinstall win.pp.parallels.com, no data record of requested type "
[URL] .... is present.
[URL] .... is not found.
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Jun 30, 2012
In Plesk Control Panel accessing Updates and Upgrades have a error that shows Failed to read product information from the file :
Can't process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3: Empty reply from server Can't process versions.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/versions.inf3: Empty reply from server
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Oct 21, 2013
I'm looking for information about having EXTERNAL ms-sql 2008/2012 servers with MS-SQL Web Edition license connected to one or more Plesk servers.
We don't want to use the Express version coming with Plesk but use MS-SQL 2008 & 2012 (both accessible by clients if possible), on individual dedicated machines for SQL only.Of course we'd like to have all current functionality coming with Plesk Power Panel inc. backup/restore options from within Plesk.
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Apr 27, 2015
I have formatted my server and tried to install PLESK 11.5 (I have my license every thing). But after I start to install with current AutoInstaller there is only PLESK 12 to be chosen.
How can I install my PLESK 11.5 BACK with Current AutoInstall? Is there anyway to have an option to install 11.5 in the Installation Selection?
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Jul 4, 2008
I have a solution on how remotely using IP KVM and WinPX to install images-based windows server.
But we need a solution that can automate this process.
This is because I need to provide a hight availably service, and if our web cluster is taking hight load I want to be able to clone a new server for master image and get it work in a cluster.
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Aug 2, 2014
All Wordpress installations were recognized but they are not selectable and all have a parse error:
PHP Parse error: syntax error, unexpected T_CONSTANT_ENCAPSED_STRING, expecting T_STRING in /usr/share/plesk-wp-cli/php/wp-cli.php(18) eval()'d code on line 89
{err_code";0,"err_message":/n<h1> Error establishing database connection . . .
See the attached jpeg for the complete error message.
All the sites are working okay so we know the databases are accessible and working. We have the latest version of Plesk 12 with micro updates done daily. This is a plain installation with no mods to the system files or software. This is hosted at 1and1.com; our other server at Rackspace found the WP installations without any problems.
Component nameComponent version
awstats7.3-14050621.parallels
bind9.8.2-0.23.rc1.el6_5.1
[Code]....
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Aug 11, 2014
Latest Update 12.0.18 Update 12 appears to have removed PHP 5.4 and PHP 5.5 from my dropdown under hosting settings.
The only PHP that is left is PHP 5.3
Yet, the updates and upgrades page still lists PHP 5.4 and PHP 5.5 as installed.
Also PHP is still working on the virtual websites that were previously enabled with either 5.4 or 5.5, but not able to change using the Plesk Panel.
Given that Parallels has broken the Panel in that latest automatic update I'd hope it can be resolved ASAP.
I can't even find any references in the KB about Plesk 12 on Windows regarding PHP versions
I can even give feedback about the broken patch as every feedback channel requires paid support.
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Sep 25, 2012
I have an issue on a Plesk 11 Installation
Every time a backup task finishes (full server or a single domain) i get the following error:
The operation you were performing failed. You can retry the operation with or without changing its parameters. You may also want to report this problem to our support.
Unable to find Backup dump object
---------------------- Debug Info -------------------------------
0: backup.abstract-repository.item.php:63
__backup__abstract_repository__item->getDump()
1: backup.abstract-repository.item.restore.php:38
__backup__abstract_repository__item__restore->accessItem(string 'GET', NULL null)
2: UIPointer.php:600
UIPointer->access(string 'GET')
3: plesk.php:50Click to expand...
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Mar 10, 2015
how to setup pre-installed wordpress themes and plugins so that customers can have them as soon as they auto-install wordpress? I am sure the files are stored somewhere, but can't find it.
Also, any way to disable the auto-install wordpress link from domain.com/wordpress to just domain.com? Some in-experienced customers will have a hard time since they wouldn't understand that selecting custom is the way to go.
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Dec 19, 2013
I have installed Plesk 11.x windows version. I use that for 1 month but now I want to login to panel by http://mysite.com:8880 get error:
The system cannot find the file specified. (Error code 2) at Unable to connect to pipe .pipeP_85da9518-b79d-49a6-a154-e5055dc53d7c
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Jul 24, 2012
I am using Plesk 10 on a Windows dedicated server.I read on Parallels website that version 11 will upgrade PHP to 5.3.Is it possible to keep PHP 5.2 together with PHP 5.3?
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Feb 19, 2014
I've tried to upgrade directly via Plesk Panel under Add or Remove Components but I get:
ERR_SSL_PROTOCOL_ERRORClick to expand...
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May 22, 2014
I have a Plesk Panel v11.5.30 installed into a Windows Server 2012. Whenever the panel is updated, the filesystem permissions are modified. Group psacln cannot access to several folders like C:Program files, C:Program files (x86), etc. Plesk users connected via Remote Desktop cannot run programs like Internet Explorer or so. Some web apps use Crystal Reports to build reports, and this doesn't work either.
Why does the upgrade process restrict access to these folders? It is possible to modify default permissions applied after panel upgrades?
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Feb 17, 2014
Updates ran over the weekend and I can no longer login to the Plesk Panel. I'm getting the following PHP error: Fatal error: Call to undefined function get_gpc() in D:Plesadminhtdocsindex.php on line 3Click to expand...
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Jun 19, 2015
I received the following error regarding an auto update that ran on the server.
Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: ERROR: error during prepare patch panel-12.0.18~patch51...Failed to download the package URL.... The requested URL returned error: 500 Internal Server ErrorNot all packages were installed.Please try installing packages again later. I did verify with a web browser that I can access and download the WMIMSDNSProvider.dll file specified in the update. Is this just due to a timeout and the system retries the update? If so, how can I confirm that patch 51 got applied at some point.
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Sep 19, 2013
I use Windows Plesk v 11.5.30 with Mailenable Standard Edition 7.0 version. In mailenable site i saw a new version of Mailenable standard version (7.5.1). URL...Can i download and update Mailenable version of my Windows PLesk? If i made this change and have problem can i do downgrande later?
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Mar 27, 2014
After updating i'm unable to login to the plesk panel with every user account.
---------------------------------------------------------------------------------------
Url redirect: https://[domain]:8443/sso/api.php?api=/ui
Error: Authentication failed: invalid username or password specified
---------------------------------------------------------------------------------------
The usernames and passwords are correct.
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May 28, 2014
My ver: 11.5.30 Update #45. on Windows 2008 R2 STD.
I need to apply latest updates for installed components but the Update Components button is grayed out!
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Feb 18, 2013
I have a problem. I am running Plesk 11 with Windows 8. I installed wordpress and joomla. If I want to make one update from joomla 3.0 to 3.0.3 I get the error Internal Server error 500.
In Wordpress I get a error, too: By the update from 3.5 to 3.5.1 i get the error: The directory is write protect or not available.
In WordPress I instert in the wp-config.php following.
define( 'WP_TEMP_DIR', ABSPATH . 'wp-content/' );
Now, does the updates to WordPress and plugins work.
My question is, I am running not only one website with WP. How can I make the settings for all WP instances running on the server? And How can I fix it with the Joomla update?
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Feb 4, 2014
I update last version of antivirus ClamWin 0.98.1, but after refresh "Server Component" , I see that version of ClamWin is 0.98. Where are the problems on ClamWin or Plesk Panel?
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Jan 8, 2014
when I create new email address get this error:
Error: Source: Microsoft OLE DB Provider for SQL Server
Description: 'encrypt' is not a recognized built-in function name.
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Jul 1, 2014
I use plesk 11.5 on windows 2008r2 x64
Have error then login https://ipxxxx:8443
ERROR: Class 'CommonPanel_Update_Autoinstaller' not found (UpdateController.php:69)
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Jul 24, 2014
I am having an issue updating a Plesk Panel installation via micro updates.
OS: Windows Server 2008 R2 SP1
Software: Plesk for windows 11.5
The following errors are generated when the system attempts to update. Please see below for details:
Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: ERROR: can't apply patch panel-11.5.30~patch47
Unable to set the object (C:Program Files (x86)ParallelsPleskadminplibapi-common.aiupd_37cuDomain.php.old) owner: (5) Access is denied.
[Code] ....
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Apr 21, 2015
After installing Plesk 12.0.18 Update 43 on windows when I try to connect to Plesk Panel (https://myurl.com:8443/) I get error:
ERROR: PleskMainDBException: Host '127.0.0.1' is not allowed to connect to this MySQL server (db.php:435)
I tried to reset mysql admin password as described in article - with no luck : [URL] .....
I even tried to reset password:
%plesk_bin%plesksrvclient -set "newpassword" true
Again I get "Faild to connect to database: Host '127.0.01' is not allowed to connect to this mySQL server
All websites that uses mySql works but Plesk Panel is dead?
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Feb 4, 2014
In plesk 11 with os windows 2012 when i try to create any new subscription i get following error:
Error: Unable to update domain data: Execute websrvmng --add-domain "--domain-name=testDomain123.com" failed with error code 1:
what should i do? this problem happen suddenly without any changes by us.
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Jan 23, 2014
I have parallel plesk 11.5 on my VPS hosting. Recently I upgraded the PHP version to 5.4 via Updates and Upgrades feature. Now, I am not able to change anything for any domain/website, it always shows me following error:
"Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.4" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again."
I tried creating a handler with same name in IIS but it didn't work. When I checked in "Server Components" the max PHP version is "PHP 5.3.28" but I see PHP 5.4 installed in C:ParallelsPleskAdditionalPleskPHP54 folder on the server.
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Dec 1, 2014
When logged into the admin panel, I can manage all other domain except for one. When I try to manage this particular domain (which is our own domain rather than a client domain), it takes a while before returning page not found. In the logs, it's getting a high volume of the following error message:
Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.3" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again.
I've tried attacking the issue through IIS. PHP appears to be configured correctly in IIS. I've looked at permissions. The website itself runs fine, I just can't manage the domain.
Another issue, which may be related, is when trying to access the PHP Manager in IIS for the PleskControlManager site, it gets an error stating that it can't find the php.ini file. I don't know if this is normal, or related.
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