Plesk 11.x / Windows :: Error On Create Email Address After Update To 11.5.3

Jan 8, 2014

when I create new email address get this error:

Error: Source: Microsoft OLE DB Provider for SQL Server
Description: 'encrypt' is not a recognized built-in function name.

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Plesk 11.x / Windows :: Create Email Address Hangs

Mar 17, 2014

I've got a problem with trying to add email accounts in Plesk.

My software is:
Windows 2008 R2 64Bit
Plesk 11.5.3
Mail Enable Standard / Free 7.53

I've added a subscription and the domain name.

When I click the Mail tab under the domain, I go to click "Create Email Address".

Plesk just sits there and doesn't load the next page.

I've tried looking for error logs, in Windows event viewer under Plesk it's blank.

The SMTP connector has only 1 outbound email in the queue.

I've tired running the Plesk fix permissions and verify database on Mail without resolving this issue.

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Plesk 11.x / Windows :: How To Disable Create Email Address For Second Domain

Jan 21, 2014

My Plesk Panel version 11.0.9 on Microsoft Windows Server 2008 R2 Service Pack 1 with mail Server : IceWarp Server 10.2.2

And my subscriptions had 2 domains : matbaocare.com (main domain) & matbaocare.net (second domain).

When I create E-mail Address , by default I can choose several domain on my account with @matbaocare.com or @matbaocare.net.

But I don't want to create E-mail with second domain, just main domain can use email !

How to config Plesk to auto disable create E-mail with several domain on account?

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Plesk 11.x / Windows :: Create Subscription - Unable To Update Domain Data

Feb 4, 2014

In plesk 11 with os windows 2012 when i try to create any new subscription i get following error:

Error: Unable to update domain data: Execute websrvmng --add-domain "--domain-name=testDomain123.com" failed with error code 1:

what should i do? this problem happen suddenly without any changes by us.

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Plesk 11.x / Windows :: Unable To Create Or Update Subscription - PHP Handler Is Not Registered

Jan 23, 2014

I have parallel plesk 11.5 on my VPS hosting. Recently I upgraded the PHP version to 5.4 via Updates and Upgrades feature. Now, I am not able to change anything for any domain/website, it always shows me following error:

"Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.4" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again."

I tried creating a handler with same name in IIS but it didn't work. When I checked in "Server Components" the max PHP version is "PHP 5.3.28" but I see PHP 5.4 installed in C:ParallelsPleskAdditionalPleskPHP54 folder on the server.

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Plesk 11.x / Windows :: Unable To Create Or Update Subscription - PHP Handler Not Registered

Dec 1, 2014

When logged into the admin panel, I can manage all other domain except for one. When I try to manage this particular domain (which is our own domain rather than a client domain), it takes a while before returning page not found. In the logs, it's getting a high volume of the following error message:

Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.3" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again.

I've tried attacking the issue through IIS. PHP appears to be configured correctly in IIS. I've looked at permissions. The website itself runs fine, I just can't manage the domain.

Another issue, which may be related, is when trying to access the PHP Manager in IIS for the PleskControlManager site, it gets an error stating that it can't find the php.ini file. I don't know if this is normal, or related.

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Plesk 11.x / Windows :: Unable To Create Hosting - IP Address Does Not Exist In Client Pool

Feb 1, 2013

I have a server setup and running shared hosting perfectly. I duplicated one of the plans and just set it to DEDICATED IP. This is for users that will be requiring SSL.

I then went into my panel settings and added in all the additional ip's. It even says in the panel listing "6 dedicated ip's available".

Yet, when I try to re-run the task for provisioning it constantly fails with the message:

Unable to create hosting. Ip address does not exist in client's pool ....

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Plesk 12.x / Linux :: Error Message On Email Send Since Update 12.0.46

May 18, 2015

we regularly get this message in boxmail of adress used to send email from server.This is the mail system at host DOMAIN.fr. You can delete your own text from the attached returned message.The mail system

<1@SERVERNAME.HOSTER.com> (expanded from <1>): User unknown in virtual
alias table

If i look in maillog i see that :

May 18 16:48:52 SERVERNAME postfix/error[22737]: F22521B4E45: to=<1@SERVERNAME.HOSTER.com>, orig_to=<1>, relay=none, delay=0.07, delays=0.04/0.01/0/0.02, dsn=5.0.0, status=bounced (User unknown in virtual alias table)

Just after that we can see email go normally :

May 18 16:48:59 SERVERNAME postfix/smtp[22736]: F22521B4E45: to=<EMAIL@DOMAIN.com>, relay=mx3.mail.icloud.com[17.158.8.50]:25, delay=7.3, delays=0.04/0.03/2.4/4.8, dsn=2.5.0, status=sent (250 2.5.0 Ok.)

The problem is in error message (at top) the message attached is the one sent to EMAIL@DOMAIN.com. So we can think the message is not sent to EMAIL@DOMAIN.com. SERVERNAME, HOSTER and EMAIL@DOMAIN are here to mask real data.

OS: Debian 7.7
Plesk version: 12.0.18 Update #46

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Plesk 12.x / Windows :: Create Mail Account Error?

Jun 22, 2015

I want to create a new email would then click on the OK button attachment error is displayed.

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Plesk 11.x / Windows :: Cannot Create New Customers - ODBC Error

Apr 20, 2014

I suddenly started to get the following error

Windows 2008 server 64 bits 24 gigs ram sql express php plesk 11.5.30 latest update passed the latest self test with no problem

Internal error: ODBC error #42S02: [MySQL][ODBC 3.51 Driver][mysqld-5.5.31]Table 'apsc.aps_package' doesn't existODBC error #42S02:
Message ODBC error #42S02: [MySQL][ODBC 3.51 Driver][mysqld-5.5.31]Table 'apsc.aps_package' doesn't existODBC error #42S02:
File aps_php.php
Line 11933
Type Exception

Go To Previous Page

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Plesk 12.x / Linux :: Email Notifications Error - Unable To Create Note Object

Jul 18, 2014

I get the following error :

Fehler: Unable to create notification: Unable to create Note object: Note: unable to select: no such row in the table
and
Fehler: Benachrichtigung kann nicht aktualisiert werden: Unable to create Note object: Note: unable to select: no such row in the table

In tools&settings -> Email Notifications

I run plesk 12.00.18#7 and i have upgrade from 11.5.30 ....

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Plesk 11.x / Windows :: Wordpress And Joomla Update Error

Feb 18, 2013

I have a problem. I am running Plesk 11 with Windows 8. I installed wordpress and joomla. If I want to make one update from joomla 3.0 to 3.0.3 I get the error Internal Server error 500.

In Wordpress I get a error, too: By the update from 3.5 to 3.5.1 i get the error: The directory is write protect or not available.

In WordPress I instert in the wp-config.php following.

define( 'WP_TEMP_DIR', ABSPATH . 'wp-content/' );

Now, does the updates to WordPress and plugins work.

My question is, I am running not only one website with WP. How can I make the settings for all WP instances running on the server? And How can I fix it with the Joomla update?

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Plesk 11.x / Windows :: Migration Error - IP Address Not Found

May 5, 2013

I'm trying to migrate a server that has the version 10 to another server with version 11.

When I run the migration manager, I get the message "IP Address not found '.

Both teams have the same type of IP, exclusive.

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Plesk 12.x / Linux :: Changing Email Address On User Account - Internal Error

Jul 17, 2015

When I change an email address on a user's account I get this error?

Code:

Internal error: mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/mydomain.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory

Message mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/bullochrec.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory
File Agent.php
Line 243
Type PleskUtilException

Using Cloudlinux 6.6 and Plesk 12

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Plesk 11.x / Windows :: Changing Email Address For System User (Administrator)

Oct 28, 2014

Basically what I want to do is to change the "From: "email address for system user "Plesk Administrator" when sending the automated notification with subject "Parallels Panel Scheduler notification". Where would I do this?

Plesk version is 11.5

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Plesk 12.x / Windows :: Enable External SMTP Server Settings - Unable To Encode IDN Email Address

Jan 7, 2015

We are trying to use a configure settings for an external SMTP server within Plesk (Windows 2008 R2 Plesk 12) but are receiving the following error message:

Error: Unable to encode IDN email address 'username': email address is invalid

We are trying to use a username for SMTP authentication as we do not have the option of using an email address with our current SMTP relay provider.

Is there any way around this so that we can use a username rather than an email address?

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Plesk Automation :: Create Email Alias In API?

Feb 7, 2014

how to create email alias in plesk api.?

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Plesk 12.x / Windows :: PHP Missing After 12.0.18 Update On Windows

Aug 11, 2014

Latest Update 12.0.18 Update 12 appears to have removed PHP 5.4 and PHP 5.5 from my dropdown under hosting settings.

The only PHP that is left is PHP 5.3

Yet, the updates and upgrades page still lists PHP 5.4 and PHP 5.5 as installed.

Also PHP is still working on the virtual websites that were previously enabled with either 5.4 or 5.5, but not able to change using the Plesk Panel.

Given that Parallels has broken the Panel in that latest automatic update I'd hope it can be resolved ASAP.

I can't even find any references in the KB about Plesk 12 on Windows regarding PHP versions

I can even give feedback about the broken patch as every feedback channel requires paid support.

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Plesk 12.x / Linux :: SSL Error During Key Update

Oct 6, 2014

Whenever I try to update the Plesk key via webinterface I receive the following error:

Unable to connect to license server [URL] ....

cURL error description: Problem with the SSL CA cert (path? access rights?)(77)

Checking via command line shows that the SSL certificate of ka.parallels.com on port 5224 is expired in 2004 (!)

As it worked until today, why the SSL cert check fails now?

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Plesk Automation :: Email Alias Name Is Not Changed On Update

Jul 2, 2014

We have noticed that if we have created example@domain.tld email account and we create new domain alias for example alias.tld. We have already created email accounts for example@domain.tld and example@alias.tld.

Now, if we change email account name for example example2@domain.tld only mailbox for example2@domain.tld is updated, example@alias.tl is unchanged.

In this case if someone send email to example2@alias.tld email will not be delivered because alias mail name was not updated. We have noticed this error in PPA 11.1 and PPA 11.5.

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Plesk 12.x / Linux :: Send Email To All Domains Since Update

Jul 4, 2014

Since updating from Plesk V11, Plesk is sending out an e-mail with date.time information to all my customers. I have not changed anything to my settings.

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Plesk 12.x / Linux :: New Email Address With NO Mailbox

Jun 20, 2014

Since upgrading to 12.0.18 Update #5 i have picked up a strange problem when creating a new email account.

When I try setup and new email account on any domain, I get teh following error message.

Code:

Error: mailmng-outgoing failed: ERROR:outgoing:mails.domain_id may not be NULL

If i click OK, I get the following error message

The specified email address is already in use.

I have to click cancel to return to the email address list, which shows the new email address with NO mailbox.

I then have to open the email address and check the Mailbox option to activate it.

Now the email account is configured correctly.

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Plesk 12.x / Linux :: Email Address Uses - How To Change

May 29, 2015

I've looked a good amount of time trying to change/find where its stored. I've looked in var/qmail and there is no alias folder..We're running postfix/dovecot ....

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Plesk 12.x / Linux :: Horde Error - Unable To Create VFS Directory

Sep 4, 2014

We are having an issue when users are trying to add attachments via horde the error:

unable to create VFS directory /.horde/imp

appears. How this can be resolved? 

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Plesk 12.x / Windows :: Bulk Create Domains Through CLI

May 17, 2015

I need to create more than a 1000 domains and i'm hoping to do this using an automated process. I can create them individually through the command line interface on our windows server but this will take a lot of time and effort.

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Plesk 12.x / Windows :: Create TXT In Alias Domain?

Aug 24, 2014

I try to create a TXT registry DNS using this:

default._domainkey.my-domain.com
_domainkey.my-domain.com

All work , but in Domain Alias, cannot create any registry TXT wih symbols like '_'

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Plesk 11.x / Windows :: Cannot Create New Domains PHP Not Installed

Jul 31, 2012

I have a dedicated server here in the UK with fasthosts (win 2008 server, IIS 7), which which has been running fine for nearly a year. it was running plesk 9.2, and then out of the blue it got errors creating a new domain saying that PHP wasn't installed.

PHP was/is installed on the server, and is still running fine within my 12+ domains/websites. at the point of the error it was running 5.3.8 - i had manually upgraded the version outside of Plesk, but it had seen the new version when installing new domains.

When Plesk stopped seeing that PHP was installed, my hosts asked me to upgrade Plesk, as it would solve the issue. I used that ai.exe program, and choose v11.

The control panel installed OK - but I did lose my websites for a while, due to it downgrading my PHP to v5.2, and installing an older MySQL version which tried to use the same ports etc (I also have manually installed mysql v5.5 and have 1gig databases in that installation!).

After chosing the upgrade to 5.3 option in the Plesk control panel, and turning the Plesk installed Mysql v5.1 service off and to disabled in windows services - 'revealing' my 5.5 version, I could at least get my websites up and running once again!

Once all those were running (the priority), I have found that v11 Plesk has the same problem as v9.2, namely that it doesn't think that PHP is installed and available.

The error on installing a new domain;

Error: Failed domain creation: Unable to update domain data: Execute websrvmng --add-domain "--domain-name=testkrispy.co.uk" failed with error code 1: PHP 5 is not installed

Oddly it does see PHP 5.3.15 in the Service components screen, and it's ticked 'green' in that page, so all looks well.

On trying to install a new domain using plesk I get this;

And also on pages such as webmail - it also shows 'PHP not installed' against those webmail clients which would need PHP to run.

Any way to 'force' Plesk to see that the PHP 5.3.15 version that it itself installed (and I've removed the component and re-installed using Plesk).

My list on the server components page;

ASP 7.0.6002.18276
ASP.NET 2.0.50727.4016
FastCGI Support 7.0.6002.22343
Perl v5.10.1 built for MSWin32-x86-multi-thread
PHP 5.3.15
Python 2.6.5.12
SSI 7.0.6001.18000

I've tried something found on this forum (under the 10.4 area), but that hasn't fixed it;

"C:ParallelsInstallerparallelsPANEL-WIN_11.0.9dist-msi-Microsoft-2003-i386php53.msi" you will have an option for "repair" - ran that, no difference.

So as it stands, Plesk 11 is running, and most functions work, it just doesn't recognise the PHP install that it put in place... so I can't add software which requires PHP through Plesk, nor add new domains. All existing domains are running and using PHP fine - so it's installed OK.

One error I've noticed on startup - within the PHP error log, is the following - which I'm guessing is coming from the Plesk's own PHP executable (I can see it uses a 5.3.10 version in it's own admin area, with an extended php.ini file? ) I'm guessing the plesk's php.ini extension is trying to double load some dlls (which isn't a problem?) but seems to not find the php_sockets.dll - although that file is in the directory specified!? If it's a php dll around network sockets, maybe it is trying to use those to communicate with a running php instance? (Just guessing here?)

[30-Jul-2012 15:56:42 UTC] PHP Warning: Module 'mbstring' already loaded in Unknown on line 0
[30-Jul-2012 15:56:43 UTC] PHP Warning: Module 'mysql' already loaded in Unknown on line 0
[30-Jul-2012 15:56:43 UTC] PHP Warning: Module 'mysqli' already loaded in Unknown on line 0
[30-Jul-2012 15:56:44 UTC] PHP Warning: Module 'pdo_mysql' already loaded in Unknown on line 0
[30-Jul-2012 15:56:44 UTC] PHP Warning: Module 'pdo_sqlite' already loaded in Unknown on line 0
[30-Jul-2012 15:56:44 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'C:pleskAdditionalPleskPHP53extphp_sockets.dll' - The specified procedure could not be found. in Unknown on line 0

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Plesk 12.x / Linux :: ERROR IP Nginx After UPDATE

Mar 18, 2015

how is it possible that after an update my main site is down? This site: www.orderhosting.it has plesk Panel and I have 20 sites. They work perfectly but my main site is off. I think there is an error in the configuration because:

[root@orderhosting ~]# grep -r 199.99.36.73 /etc/nginx/
[root@orderhosting ~]#

This is strange.Error log does not report any errors, only this: [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?

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Plesk 11.x / Linux :: Error Logging In After Update

Nov 25, 2014

We have a VPS system running with Plesk but after a nightly automatic update there was a error message in Plesk, with a link to 'fix' the problem. After that Plesk stopped functioning. Now, when we log in with correct credentials (we know its correct because we if incorrect, we get a message its incorrect, so thats working) we're presented with this error:

Error: Call to a member function getName() on a non-object (MainMenu.php:48).

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