We have over 50 WordPress installations with us on the server. Everything works very well. Only a WordPress there are problems. For automatic updates, we receive only:
Code:
Decoding failed: Syntax error
My Wordpress Toolkit stops showing the Wordpress Installations.
Instead of that, is showing a yellow sign with the following error:
"Decoding failed: Syntax error"
I found this [URL] ... but it did not work for me.
I decided to reinstall several times my Wordpress site using my Wordpress backup.
The Wordpress installation using the Toolkit works fine, however, when I update Wordpress (core, plugins or theme) within my Wordpress dashboard, the Plesk's Wordpress Toolkit keeps saying there are still updates pending. Also I noticed that if I change the site's name in my Wordpress dashboard, the Plesk Wordpress Toolkit keeps showing the old one. (same happens with languages)
Although my website is working fine, after a while, not matter if I update or not my Wordpress site using the Toolkit, eventually I receive the "Decoding failed: Syntax error" in my Plesk panel.
Plesk version 12.0.18 Update #24, Centos 6.6 Final
Is there any possibility to change the Frequency of the Wordpress Update Notification Mails?
It's very annoying for our Customers to get those Mails every day ... Once a week would be more than enough ...
When I logged in today I saw this message:"Failed to update Plesk. To solve this problem, you can send the update log to Parallels support. View the update logs (Dec 5, 2014). Copy the logs to your computer before you close this message. To close this message, click here." Here is the error log - how do I fix this issue:
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)
Details: Doing restart of Parallels Installer...
File downloading products.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
File downloading versions.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
[code].....
Not all packages were installed.Please resolve this issue and try installing the packages again.
PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
11.5.30 Update #44, Ubuntu precise 64bit
PROBLEM DESCRIPTION
Upgrade fails with message: Failed to update Panel.you can send the update log to Parallels support. View the update logs (May 22, 2014). Copy the logs to your computer before you close this message.
i have an email saying that Plesk has failed to update:Failed to update Plesk. To solve this problem, you can send the update log to Parallels support.
OS: Ubuntu 14.04.2 LTS
Plesk version: 12.0.18 Update #53 , last updated at July 7, 2015 06:30 AM. uRL...
It looks like something with Bind9 failed, however i'm not totally sure. I have DNS installed, however its not used. It had to be installed to generate the domain keys for email authentication.My sites still work, however it looks like the DNS option is no long present in Plesk.ow to proceed with the update?
I have Parallels Plesk Panel v.11.5.30 on CentOS (Linux version 2.6.32-431.3.1.el6.x86_64) and I get error message whenever Plesk tries autoupdates.
Problem started to appear just after I updated server with atomicorpURL....When I try to update manually through console (yum update) I get following error:
Code:
warning: rpmts_HdrFromFdno: Header V3 RSA/SHA1 Signature, key ID 4520afa9: NOKEY
Retrieving key from file:///etc/pki/rpm-gpg/RPM-GPG-KEY.art.txt
The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.When I try to update any component manually through panel I get following error (This is for Apache web server support):
Code:
Installation started in background
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: www7.atomicorp.com
* base: mirror.checkdomain.de
* extras: mirror.checkdomain.de
* updates: mirror.checkdomain.de
[code]....
Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. Error: Failed to run the Yum utility.The Yum utility failed to install the required packages.Attention! Your software might be inoperable.
Ive the problem that i must update my Plesk manual, after Server-Restart i become this Error:
ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [1045] Access denied for user 'admin'@'localhost' (using password: YES) (Abstract.php:144)
I tried this: URL....Ive got a Linux V-Server from Strato!
I upgraded to Plesk 12 and now i tried to update with autoinstaller, but i get this errors:
Code:
WARNING: The following packages cannot be authenticated!
pp12.0.18-bootstrapper
Authentication warning overridden.
Err URL 404 Not Found
Failed to fetch URL 404 Not Found
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
Synchronizing the Debian APT package index files...
ERROR: An error occurred on attempt to install packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
I tried with apt-get but there is no update available.
I update my plesk 11,5 to 12.And I activate (limit control for smtp)After this action the email forwarding fails in all domains of plesk.This is the mail system at host fsyc.org. You can delete your own text from the attached returned message.
Reporting-MTA: dns; fsyc.org
X-Postfix-Queue-ID: 5B51E2E800BC
X-Postfix-Sender: rfc822; rbuila@robertobuil.com
Arrival-Date: Tue, 16 Sep 2014 14:21:10 +0200 (CEST)
[code].....
Since the update from 11.5 to 12 working Horde login no longer, IMAP works otherwise perfect.
psa-horde.log:
ERR: HORDE [horde] FAILED LOGIN for info@xydomain.tld (info@xydomain.tld) [xx.xx.xx.xx] to horde [pid 20347 on line 216 of "/usr/share/psa-horde/login.php"]
xx.xx.xx.xx = Server-IP
Message from the Horde:
Login failed.
(Email / password are of course correct)
It seems last night Plesk ran any update and it failed. I received an mail with a link to the log, but I cant access Plesk Panel to see the log.
When trying to access Plesk, I get "502 Bad Gateway" Message.
Inside the Log there are many errors like:
Code:
2014/12/18 15:26:51 [crit] 14416#0: *3563 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: xxx.xxx.xxx.xxx, server: , request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "xxxxx:8443"
Is there any way to disable auto updates for plesk?
I'm using Plesk 11 in a Ubuntu 12.04 Linux environment on a remote dedicated server. I am NOT trying to upgrade to Plesk 12. But, every time I log onto the panel, I get the error message shown on the subject line. Afterward, it says, "To solve this problem, send an update log to Parallels support." I have the update log ... but "where" to send it. Is there an email address? A webpage?
View 10 Replies View RelatedI'm getting the following alert in my Plesk 11.5 panel :
1) Failed to update Panel. To solve this problem, you can send the update log to Parallels support. View the update logs (Oct 27, 2014). View the update logs (Oct 28, 2014). Copy the logs to your computer before you close this message. To close this message, click here.
2) Installation or upgrade failed. For more information, log in as root to the server over SSH and view the file /tmp/plesk_11.5.30_installation.log. To remove this notice, remove the file /var/lock/parallels-panel-upgrade-failure.flag from the server. Repair the failed upgrade or installation.
----------------------------
here the final part of the update log:
----
===> Cumulative APS controller database (apsc) upgrade has been started.
===> Upgrade of APS controller database has been completed.
===> Cumulative Plesk database upgrade (revertable stage) has been started.
[Code]....
For some time now the Autoinstaller fails and the Plesk control panel becomes inoperable until I run the stop and then start command for the plesk control panel. Looking at the error log: autoinstaller3.log I see the following output:
WARNING: Third-party Yum repository 'atomic' is enabled, installation may fail.
Since you use one or more 3rd-party repos (say, atomic), be careful when installing different package versions from different repos as this may lead to installation failures. For example, you may encounter a problem if you first install PHP from a 3rd-party repo and then upgrade it using the Parallels repo. To avoid such situations, install and upgdare packages from the same repo.
Traceback (most recent call last):
File "/usr/local/psa/bin/yum_install", line 194, in <module>
main()
File "/usr/local/psa/bin/yum_install", line 189, in main
[code]....
The Yum utility failed to install the required packages.Attention! Your software might be inoperable.contact product technical support.Click to expand...
I have 2 different shared hosting accounts with 2 different hosts. On 1 hosting account I can install Wordpress plugins by clicking on the "install" link and everything is done, all I have to do is activate the plugin and I'm in business. On my other hosting account I signed up for yesterday, when I try to install a plugin I'm taken to a "Connection Information" screen. It says, "To perform the requested action, connection information is required" and there's a box for the hostname, username, password, and connection type (FTP or FTPS).
I also noticed that when I search for a plugin, the rating stars are all white (no yellow) on the hosting account that asks for the FTP info.
Both of these accounts were installed with Fantastico. Any ideas why my new hosting account acts this way?
I have a problem. I am running Plesk 11 with Windows 8. I installed wordpress and joomla. If I want to make one update from joomla 3.0 to 3.0.3 I get the error Internal Server error 500.
In Wordpress I get a error, too: By the update from 3.5 to 3.5.1 i get the error: The directory is write protect or not available.
In WordPress I instert in the wp-config.php following.
define( 'WP_TEMP_DIR', ABSPATH . 'wp-content/' );
Now, does the updates to WordPress and plugins work.
My question is, I am running not only one website with WP. How can I make the settings for all WP instances running on the server? And How can I fix it with the Joomla update?
I have a friend who uses Wordpress 2.7 on his website which is hosted with Supanames.
The auto-upgrade and WPAU Auto Upgrade scripts do not work!
Both ask for FTP details, but both fail...
Anyone else on SN sorted had this or sorted it out?
I am struggling to install Wordpress. When I try I get the Error message:
Error: Installation of WordPress at http://xxx failed. Try to establish connection failed
This appears to be something simple but I don't know what I am doing wrong!
is there any way to disable automatic updates completely ? Because the lowest option in the panel is:
"Notify me about available updates but do not automatically install them" (Critical security updates will still be installed automatically.)
And while I can't figure out, which files are going to be updated even on this minmalistic setting, I have to disable it completely.
I've tried to upgrade directly via Plesk Panel under Add or Remove Components but I get:
ERR_SSL_PROTOCOL_ERRORClick to expand...
Automatic Parallels Plesk. 12.0.18 has stopped working but no solution from plesk yet? I think every user has the same problem. Many people asked the same question but no solution/answer from plesk.
View 13 Replies View RelatedI received the following error regarding an auto update that ran on the server.
Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: ERROR: error during prepare patch panel-12.0.18~patch51...Failed to download the package URL.... The requested URL returned error: 500 Internal Server ErrorNot all packages were installed.Please try installing packages again later. I did verify with a web browser that I can access and download the WMIMSDNSProvider.dll file specified in the update. Is this just due to a timeout and the system retries the update? If so, how can I confirm that patch 51 got applied at some point.
Ii got the following error during automatic Backup:
Unable to rotate dump: The dump rotation is failed with code '1' at /opt/psa/admin/bin/plesk_agent_manager line 1041.
I used Plesk Version 12.0.18. The Backup is created, but i following this error Message.
i have setup fresh Centos 6.5 with Plesk Pannel 12.0.18. When i execute the attached command from the console, i get it work, some posts are auto created within wordpress. When i enter the attached command within Plesk (Tools / Settings - Taskmanager - root New Task, the command is not executed...
/usr/bin/wget --post-data='id=4&minposts=1&maxposts=3' -O /dev/null http://www.mydomain.com/wp/wp-content/plugins/WPRobot3/cron.php?code=UNIQUEID
I tried also without /usr/bin at the beginning, but its not working with cron automatic
Every day we get a couple off Parallels.Diagnostics.RRD.RrdStorageProvider errors:
Parallels.Diagnostics.RRD.RrdStorageProvider - <log4net.Error>Exception during StringFormat: Input string was not in a correct format. <format>Update to database {0} has failed [{2:HH:mm:ss:ffff}]. {1}</format><args>{cpu-1.rrd, Parallels.Diagnostics.RRD.RrdException: Failed to update RRD database "C:Program Files (x86)ParallelsPleskvarhealthdatalocalhostcpu-1.rrd":ERROR: could not lock RRD
, 00:00:09.6084608}</args></log4net.Error>
Source: ParallelsHealthMonitor
We are running a Windows 2008 R2 Enterprise server with the latest Plesk 11.5.30 update 16.
I've searched and tried every solution to this I could find. When Plesk 12.1 is configured to process php by nginx, I just can't get Wordpress permalinks to work. If I switch permalinks to default the pages will appear, but if I use something like day and date for the permalinks I get a Nginx 404 error. Of course if I'm just using Apache and it can read the .htaccess file everything works fine. I think part of the reason the solutions I find won't work is my main site is static with the wordpress blog in the /blog/ subdirectory. What would I add in Plesk to get permalinks to work correctly with wordpress in a /blog subdirectory. I'd also like to get WP Super cache working as well if possible.
View 1 Replies View RelatedIs there a way to receive notifications for Wordpress updates? (core, themes, and plugins).
View 2 Replies View RelatedSo I have a client using Wordpress 3.6, so the scan does little good.
I update the Wordpress to 4.1.1 and do the Scan again. Plesk cannot find the updated install of WP still?
I have some issues access my files through FTP. I created a new FTP user, that match the domain name, so it is easy for me to terminate access if i choose to delete the domain.
I can only access / see files that i uploaded with that specific FTP user. If i install a plugin inside Wordpress, i can not access those files via FTP.
If i login via SSH, with the root user, i can see all files.
I have tried to add the FTP user to the psacln group, but no luck.