Plesk 11.x / Windows :: Update Components Button Grayed Out

May 28, 2014

My ver: 11.5.30 Update #45. on Windows 2008 R2 STD.

I need to apply latest updates for installed components but the Update Components button is grayed out!

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Plesk 11.x / Windows :: Secure Your Sites Button Not Visible

Jan 27, 2014

On windows 2008 server with Plesk 11.5, the Secure your Sites option is not displayed. In addition unable to share SSL certificates across many sites with shared IP address.

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Plesk 12.x / Windows :: Change Register Domain Names Button

May 5, 2015

I was trying to change "Register Domain Names button URL". URL...But after changing the "Register Domain Names button URL" the CLI file (%plesk_ cli %interface_template.exe) got corrupted somehow and now i get this error "invalid application".Is there a place where i can get a copy of this file ?

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Plesk 11.x / Windows :: PhpMyAdmin Not Installed - Button Disabled In Panel

Sep 22, 2014

I'm on plesk 11.x on Windows.

There are a reason because phpmyadmin is not installed and the button in the panel WebAdmin is disabled ?

In plesk 11.5 for linux phpmyadmin is installed from default.

How to install it via plesk ?

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Plesk 12.x / Windows :: PHP Missing After 12.0.18 Update On Windows

Aug 11, 2014

Latest Update 12.0.18 Update 12 appears to have removed PHP 5.4 and PHP 5.5 from my dropdown under hosting settings.

The only PHP that is left is PHP 5.3

Yet, the updates and upgrades page still lists PHP 5.4 and PHP 5.5 as installed.

Also PHP is still working on the virtual websites that were previously enabled with either 5.4 or 5.5, but not able to change using the Plesk Panel.

Given that Parallels has broken the Panel in that latest automatic update I'd hope it can be resolved ASAP.

I can't even find any references in the KB about Plesk 12 on Windows regarding PHP versions

I can even give feedback about the broken patch as every feedback channel requires paid support.

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Plesk 11.x / Windows :: Is It Possible To Have Both PHP Versions (5.2 And 5.3) After Update

Jul 24, 2012

I am using Plesk 10 on a Windows dedicated server.I read on Parallels website that version 11 will upgrade PHP to 5.3.Is it possible to keep PHP 5.2 together with PHP 5.3?

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Plesk 11.x / Windows :: Update Failed 11.5.30?

Feb 19, 2014

I've tried to upgrade directly via Plesk Panel under Add or Remove Components but I get:

ERR_SSL_PROTOCOL_ERRORClick to expand...

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Plesk 11.x / Windows :: Wrong Permissions After Update

May 22, 2014

I have a Plesk Panel v11.5.30 installed into a Windows Server 2012. Whenever the panel is updated, the filesystem permissions are modified. Group psacln cannot access to several folders like C:Program files, C:Program files (x86), etc. Plesk users connected via Remote Desktop cannot run programs like Internet Explorer or so. Some web apps use Crystal Reports to build reports, and this doesn't work either.

Why does the upgrade process restrict access to these folders? It is possible to modify default permissions applied after panel upgrades?

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Plesk 11.x / Windows :: Panel Broken After Update

Feb 17, 2014

Updates ran over the weekend and I can no longer login to the Plesk Panel. I'm getting the following PHP error: Fatal error: Call to undefined function get_gpc() in D:Plesadminhtdocsindex.php on line 3Click to expand...

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Plesk 12.x / Windows :: Auto Update Failed

Jun 19, 2015

I received the following error regarding an auto update that ran on the server.

Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: ERROR: error during prepare patch panel-12.0.18~patch51...Failed to download the package URL.... The requested URL returned error: 500 Internal Server ErrorNot all packages were installed.Please try installing packages again later. I did verify with a web browser that I can access and download the WMIMSDNSProvider.dll file specified in the update. Is this just due to a timeout and the system retries the update? If so, how can I confirm that patch 51 got applied at some point.

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Plesk 12.x / Linux :: What Does WordPress Updates On / Off Button Actually Do

Feb 26, 2015

So. Plesk has a button to enable or not enable automatic updates of WordPress installations it knows about. I toggled it and it didn't seem to effect the setting in my wp-config.php file:

//--- disable auto upgrade
define( 'AUTOMATIC_UPDATER_DISABLED', true );

which remained like that whatever I did to the Plesk button.

Nor does it seem to set this setting either way:
define( 'WP_AUTO_UPDATE_CORE', false );

So. Is it something independent of WordPress? I.e. Plesk goes and gets the updates and applies them? If so - what updates is it getting - major changes or just minor ones?

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Plesk 11.x / Windows :: Cannot Install Parallels Product And Update

Feb 1, 2013

Receive for 2 days following error

"Parallels products install and update"

"Failed to read product information from the file: Can not process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3: Could not resolve host: autoinstall-win. pp.parallels.com, no data record of requested type Can not process versions.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/versions.inf3: Could not resolve host: autoinstall win.pp.parallels.com, no data record of requested type "

[URL] .... is present.

[URL] .... is not found.

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Plesk 11.x / Windows :: Install And Update Parallels Products?

Jun 30, 2012

In Plesk Control Panel accessing Updates and Upgrades have a error that shows Failed to read product information from the file :

Can't process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3: Empty reply from server Can't process versions.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/versions.inf3: Empty reply from server

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Plesk 11.x / Windows :: Can Update Mailenable Standard Edition

Sep 19, 2013

I use Windows Plesk v 11.5.30 with Mailenable Standard Edition 7.0 version. In mailenable site i saw a new version of Mailenable standard version (7.5.1). URL...Can i download and update Mailenable version of my Windows PLesk? If i made this change and have problem can i do downgrande later?

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Plesk 11.x / Windows :: Unable To Login To Panel After The Last 11.5.30 Update

Mar 27, 2014

After updating i'm unable to login to the plesk panel with every user account.

---------------------------------------------------------------------------------------
Url redirect: https://[domain]:8443/sso/api.php?api=/ui

Error: Authentication failed: invalid username or password specified
---------------------------------------------------------------------------------------

The usernames and passwords are correct.

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Plesk 11.x / Windows :: Wordpress And Joomla Update Error

Feb 18, 2013

I have a problem. I am running Plesk 11 with Windows 8. I installed wordpress and joomla. If I want to make one update from joomla 3.0 to 3.0.3 I get the error Internal Server error 500.

In Wordpress I get a error, too: By the update from 3.5 to 3.5.1 i get the error: The directory is write protect or not available.

In WordPress I instert in the wp-config.php following.

define( 'WP_TEMP_DIR', ABSPATH . 'wp-content/' );

Now, does the updates to WordPress and plugins work.

My question is, I am running not only one website with WP. How can I make the settings for all WP instances running on the server? And How can I fix it with the Joomla update?

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Installing Plesk Components / Ruby

Jan 5, 2007

In the components part of Plesk 8.01 you can install a "ruby on rails support" component, does anyone know if this is actually Ruby? And how can I see if Ruby is actually running, through SSH?

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Plesk 11.x / Windows :: Server Component Not Update Version Of ClamWin

Feb 4, 2014

I update last version of antivirus ClamWin 0.98.1, but after refresh "Server Component" , I see that version of ClamWin is 0.98. Where are the problems on ClamWin or Plesk Panel?

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Plesk 11.x / Windows :: Error On Create Email Address After Update To 11.5.3

Jan 8, 2014

when I create new email address get this error:

Error: Source: Microsoft OLE DB Provider for SQL Server
Description: 'encrypt' is not a recognized built-in function name.

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Plesk 11.x / Windows :: Cannot Find A Way To Force Installations To Install Update

Dec 15, 2014

Plesk Support Web Form refuses to accept our License Keys as valid so I have no other way of contacting support.Recently MU#60 came out to patch a security hole in Plesk Panel. We need this applied but cannot find a way to force the plesk installations to install the update.

We run two, One on 10.4 and one on 9.5 (Yes I also realise these are old/end of life/not supported). They report they are running MU#58 and that they are up to date. They are set to auto update. Is it that MU#60 isn't compatible with them so it simply wont update to it? Or am I missing something? There seems to be no mechanic available in either panel to issue a manual or forced update to the new MU.I can provide my license keys if needed to validate this, they are active and in use and most definitely valid.

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Plesk 11.x / Windows :: Can't Find Where To Change Folder Permissions Since Update To 11.5

Aug 9, 2013

I'm SURE this is me being stupid but I cannot find where to change folder permissions in the new Plesk interface?

I go to the file manager but all I have are the basic file/folder operations (Create, Delete, Upload File, etc) - I can't find anywhere to change permissions on the folders to give the MYSERVER_IUSR permission, etc.

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Plesk 11.x / Windows :: Class CommonPanel Update Autoinstaller Not Found

Jul 1, 2014

I use plesk 11.5 on windows 2008r2 x64

Have error then login https://ipxxxx:8443

ERROR: Class 'CommonPanel_Update_Autoinstaller' not found (UpdateController.php:69)

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Plesk 11.x / Windows :: Micro Update Failures - Unable To Set Object

Jul 24, 2014

I am having an issue updating a Plesk Panel installation via micro updates.

OS: Windows Server 2008 R2 SP1
Software: Plesk for windows 11.5

The following errors are generated when the system attempts to update. Please see below for details:

Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: ERROR: can't apply patch panel-11.5.30~patch47
Unable to set the object (C:Program Files (x86)ParallelsPleskadminplibapi-common.aiupd_37cuDomain.php.old) owner: (5) Access is denied.

[Code] ....

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Plesk 12.x / Windows :: After 12.0.18 Update Cannot Login To Panel - MySQL 127.0.0.1 Not Allowed

Apr 21, 2015

After installing Plesk 12.0.18 Update 43 on windows when I try to connect to Plesk Panel (https://myurl.com:8443/) I get error:

ERROR: PleskMainDBException: Host '127.0.0.1' is not allowed to connect to this MySQL server (db.php:435)

I tried to reset mysql admin password as described in article - with no luck : [URL] .....

I even tried to reset password:
%plesk_bin%plesksrvclient -set "newpassword" true

Again I get "Faild to connect to database: Host '127.0.01' is not allowed to connect to this mySQL server

All websites that uses mySql works but Plesk Panel is dead?

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Plesk 12.x / Linux :: Add Or Remove Components Not Loading

Feb 20, 2015

I'm having the following issue:

Whenever I click on the Plesk panel link "Add or Remove Components" he will open a new browser window and runs into a timeout.

Browser: "Error code: ERR_TIMED_OUT"

I can't see any error messages in the panel.log and everything else from the panel is working fine.

System is running CentOS 5.11 with Plesk 12.0.18 Update #35

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Plesk 11.x / Linux :: Upgrading Components Is No More Permitted

Oct 12, 2014

OS: CentOS 6.4 (Final)

After upgrading components as suggested by "Tools&Settings->Plesk->Updates and Upgrades" item, components remained the previous version (PHP 5.3.3 and MySQL 5.1.73) as stated by phpinfo() result and by "Tools&Settings->Server Management->Server Components" list, though "Update Components" is no more permitted as if there is nothing more to update.

I need both PHP and MySQL servers updated in order to run Joomla 3.3.6.

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Plesk 11.x / Windows :: Create Subscription - Unable To Update Domain Data

Feb 4, 2014

In plesk 11 with os windows 2012 when i try to create any new subscription i get following error:

Error: Unable to update domain data: Execute websrvmng --add-domain "--domain-name=testDomain123.com" failed with error code 1:

what should i do? this problem happen suddenly without any changes by us.

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Plesk 11.x / Windows :: Unable To Create Or Update Subscription - PHP Handler Is Not Registered

Jan 23, 2014

I have parallel plesk 11.5 on my VPS hosting. Recently I upgraded the PHP version to 5.4 via Updates and Upgrades feature. Now, I am not able to change anything for any domain/website, it always shows me following error:

"Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.4" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again."

I tried creating a handler with same name in IIS but it didn't work. When I checked in "Server Components" the max PHP version is "PHP 5.3.28" but I see PHP 5.4 installed in C:ParallelsPleskAdditionalPleskPHP54 folder on the server.

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Plesk 11.x / Windows :: Unable To Create Or Update Subscription - PHP Handler Not Registered

Dec 1, 2014

When logged into the admin panel, I can manage all other domain except for one. When I try to manage this particular domain (which is our own domain rather than a client domain), it takes a while before returning page not found. In the logs, it's getting a high volume of the following error message:

Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.3" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again.

I've tried attacking the issue through IIS. PHP appears to be configured correctly in IIS. I've looked at permissions. The website itself runs fine, I just can't manage the domain.

Another issue, which may be related, is when trying to access the PHP Manager in IIS for the PleskControlManager site, it gets an error stating that it can't find the php.ini file. I don't know if this is normal, or related.

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Plesk 11.x / Linux :: Application Vault - Replace Quick Install Button

Jul 30, 2014

We've been experiencing a lot of trouble with novice customers that want to install an Application Vault package that has sub-optimal default settings, e.g.

customer wants to install wordpress, clicks on Application Vault -> wordpress -> "INSTALL"

This will install, without any questions for settings, wordpress into domain.com/wordpress - which is not what people want. I know that there is a button with teh drop down menu that shows "custom", however, people don't see/know about it and click "install".

Is there a way to remove / replace the "quick install" button and have the "install custom" as default.

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