Plesk Automation :: After PPA Migration - Outgoing SMTP Submission Port Error
Aug 29, 2013
After migrating our existing client base from legacy Plesk 9.x servers and Expand to PPA, clients phoned in with mail sending problems. These clients are using submission port 587 because their ISPs intercept port 25.
Existing client, Outlook error message:
"None of the authentication methods supported by this client are supported by your server"
Testing with Thunderbird, error message:
"An error occurred while sending mail. The mail server responded: 5.7.0 Must issue a STARTTLS command first. Please verify that your email address is correct in your Mail preferences and try again."
It seems a "fresh" PPA requires STARTTLS on e-mail clients. It is furthermore confirmed that Thunderbird detects the e-mail server settings as dependant on TLS.
The problem is that TLS doesn't seem to work properly by default.
In order to preserve our existing customer base, we follow: [URL] ....
Bottom line, in your /etc/postfix/master.cf, change the line that says "submission" from this:
I have just install on a new server plesk 12.0.18 Update #7 on centos 6.5 final.Added new hosting for the domain on a dedicated IP. All works fine (website, incoming mails etc) apart from outgoing mails.Both webmail (roundcube) and other mail software (outlook 2010, 2013 , android phone etc) outgoing mail i can't get to work.
I have attached screen from webmail with SMTP error (250) : Authentication failed..With Outlook it will allow me to set up account, test account setting... it say all all complete if i don't set secure connection (SSL)/requires authentication. But when you try sending mails you get the error: Your message did not reach some or all of the intended recipients.
Subject:test Sent:16/07/2014 15:13
The following recipient(s) cannot be reached:
'firstname.lastname@example.org' on 16/07/2014 15:13 Server error: '554 5.7.1 <email@example.com>: Relay access denied'
When you set the outgoing requires authentication/ advance SSL you get:Send test e-mail message: None of the authentication methods supported by this client are supported by your server.I have tried changing to some outgoing ports to no avail.
We currently have Plesk Expand 2.3.2 with 3 Linux servers, 1 Windows server, a SmarterMail server and 2 DNS servers that we are looking to migrate to PPA 11.5. I have the PPA working okay and am trying to test out a migration on just one domain from one of the Linux servers. When I run the preliminary check I keep getting this error:
Error: Mail content transfer from Qmail/Postfix to SmarterMail mail service is not supported.
Assign this subscription to a service template which offers Postfix mail service. We aren't using Qmail or Postfix for user mailboxes in the Expand or PPA systems, only the SmarterMail. I've tried the work around listed here: [URL] .... but that didn't work.
Am I still going to have to assign Postfix to my Service Templates in PPA even if we're not planning on using it for mailboxes?
Smtp service (qmail) stops responding on port 25: # time telnet localhost 25 Trying 127.0.0.1... quit quit Connected to localhost.localdomain (127.0.0.1). Escape character is '^]'. quit quit Connection closed by foreign host.
real 4m10.629s user 0m0.000s sys 0m0.002s
After server restart or sometimes apache stop or ixnetd restart its responding for a some random time, and then again it stops to respond. Plesk panel show it as stopped but qmail itself running in memory, and does other its work, it just stops responding at port 25, or responds with a huge delay.
I've tried change it to postfix, reconfigured with mchk, repaired with repair.sh -r, disabled and uninstalled parallels antivirus, antispam, dnsbl, disabled firewall, disabled smtp lock. Checked apache, dns. Enabled submission port which works when 25 port doesnt, but i need working 25 port.
Nothing solves problem, its just stops responding after some random time. There is no errors on maillog.
I think this problem occured after recent plesk microupdate, because i didn't do anything to server configuration in last months.
This article says it might be dnsbl [URL] .... but it disabled(from plesk panel) on my server, maybe there is way to focefully kill any relation to dnsbl?
Plesk info: OS Red Hat Enterprise Linux Server 5.9 (Tikanga) Panel version 11.5.30 Update #50, last updated at May 18, 2015 05:21 PM The system is up-to-date; last checked at May 17, 2015 10:56 PM
update: xinetd restart is definitely brings smtp alive, but it goes off after random period of time (5min ~ couple hours)
Currently I am using Linux + cPAnel and using the port 25 for email sevrer. Currently we facing 1 problem is, some user's ISP is not support port. May I know how can I add additional port into server and allow users to send mail by different port?
I getting this error when our clients are sending mail from outlook but they are able to send mail from webmail.
we are using exim mail server and whm . i can't understand where is problem , anybody can help me ?
Sending' reported error (0x800CCC6A) : 'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: 451 Please try again later.
I have some error when the new outgoing spam protection (limitation for outgoing mail) is enabled. Mail clients are unable to use SMTP for sending mails. "My mail client says: The message could not be sent. You are not allowed to use sendmail utility."
I don't undestand the blocking behaviour since the checkbox "Allow scripts and users to use Sendmail" is checked and no limit is exeeded.This is the relevant log part of maillog:
Jul 3 00:44:36 srv01 postfix/smtpd: C0E5182A20: client=46.128.x.x.dynamic.cablesurf.de[46.128.x.x], sasl_method=CRAM-MD5, firstname.lastname@example.org Jul 3 00:44:36 srv01 postfix/cleanup: C0E5182A20: message-id=<0A380CA8-AAE3-4FA8-BA7A-A3FDF7CD16E2@domain.de> Jul 3 00:44:37 srv01 /usr/lib/plesk-9.0/psa-pc-remote: handlers_stderr: DATA REPLY:554:[B]5.7.0 The message could not be sent. You are not allowed to use sendmail utility.[/B] REJECT Jul 3 00:44:37 srv01 /usr/lib/plesk-9.0/psa-pc-remote: REJECT during call 'limit-out' handler Jul 3 00:44:37 srv01 postfix/cleanup: C0E5182A20: milter-reject: END-OF-MESSAGE from 184.108.40.206.dynamic.cablesurf.de[46.128.x.x]: 5.7.0 The message could not be sent. You are not allowed to use sendmail utility.; from=<email@example.com> to=<firstname.lastname@example.org> proto=ESMTP helo=<[192.168.1.20]> Jul 3 00:44:37 srv01 postfix/smtpd: disconnect from 46.128.x.x.dynamic.cablesurf.de[46.128.x.x]
Moreover I disabled the line "non_smtpd_milters" in postfix main.conf since my server has same issues discribed in the following thread: Postfix: mails sent through sendmail binary are blocked because of wrong HELO
We successfully migrated web and email from a Plesk 9.3 system to the new Plesk 12.0 system. Afterwards i try to install new extensions and / or try to delete existing extensions and receive the following error:
Die Erweiterung Webserver Configurations Troubleshooter kann nicht entfernt werden: crontabmng failed: /usr/bin/crontab execution failed: "crontabViWP46":11: bad command errors in crontab file, can't install. System error: crontab execution error
Means that i am not able to delete the extension "Webserver Configurations Troubleshooter". But the extension is delete (but not completelly - only a checkbox is shown without entry).
Is something comes with a config of the old server? All works proper until migration.
I started a migration from HELM3 to Plesk 11.5 for a client.After 12 hours it failed.the error log says ERROR:()Unable to download dump files to local store.
ERROR:()You were not connected because a duplicate name exists on the network. If joining a domain, go to System in Control Panel to change the computer name and try again. If joining a workgroup, choose another workgroup name no other server with this hostname or workgroup exists on our network?
I'm getting following errors while migrating my accounts from latest version of cPanel:
Couldn't get 'cgi_bin_mode' attribute for domain where cgi-bin dir is '' and docroot dir is '/home/inofash/public_html'. Domain will be migrated in that way as if its cgi-bin directory was located under docroot.
Because of that none of my accounts can't be migrated.