Plesk 11.x / Windows :: 11.5 Migration Tool Error

May 6, 2014

I started a migration from HELM3 to Plesk 11.5 for a client.After 12 hours it failed.the error log says ERROR:()Unable to download dump files to local store.

ERROR:()You were not connected because a duplicate name exists on the network. If joining a domain, go to System in Control Panel to change the computer name and try again. If joining a workgroup, choose another workgroup name no other server with this hostname or workgroup exists on our network?

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Plesk 12.x / Windows :: Migration Tool To Move Websites From Old IIS6 To New IIS8.5 Server

Jan 23, 2015

We are migrating an existing multi-site Windows2003/IIS6 web hosting system with

CFusion8
MS Access backend databases
SQL2000 backend databases
http and https site access

to

Windows2012 R2/IIS8.5 with
CFusion10
MS Access backend databases (not updated)
SQL2014 databases
http and https site access

On the new system we are looking to add Plesk12 to give users easier management of their own websites.I am about to install the trail version of Plesk12 WebHOST.I have the following questions:

1. Can we use the plesk migration tool to move the websites from the old IIS6 to the new IIS8.5 server?
2. If not, am I right to think we would migrate from IIS6 to IIS8.5 manually and then import these websites into Plesk12 from the new server?
3. Can I migrate the existing websites piecemeal over onto the new server and into the Plesk control panel at the same time as creating brand new websites under the control panel?
4. Once Plesk is installed on the new IIS server is there a KB article on how to add all these existing websites to Plesk - I could not find one.
5. Is the local windows administrator account used for the install used to run any services?

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Plesk 12.x / Windows :: Migration Manager Error

Nov 16, 2014

While attempting to migrate from previous version of Plesk Panel Windows to current (Windows 2012 R2 with Plesk Panel 12) version, following error appears which stops PMM to proceed further.

Error: [Errno 2] No such file or directory: 'C:ParallelsPleskPMM
sessions20141117102120197capability_info'

This error is generated for all subscriptions which we are trying to migrate and above file can indeed be confirmed missing.

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Plesk 11.x / Windows :: Migration Error - IP Address Not Found

May 5, 2013

I'm trying to migrate a server that has the version 10 to another server with version 11.

When I run the migration manager, I get the message "IP Address not found '.

Both teams have the same type of IP, exclusive.

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Plesk 12.x / Windows :: Migration Error - Backup Has Wrong Signature

Apr 27, 2015

When I try to migrate from plesk 11.5 to Plesk 12.0 appears this error "Backup has wrong signature. Restoration prohibited" and migration is not performed . The Plesk 12.0 is a new installation in a new Windows 2012 R2 server.

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Plesk 12.x / Linux :: CPanel Migration Tool Does Not Migrate Multiple Forwards

Oct 24, 2014

We recently started migrating some cPanel accounts to Plesk. Besides the obvious that it doesn't create customer accounts it contains a pretty frustrating bug:

When an mail forward in cPanel has multiple addresses, only one the first mail forward address is migrated to Plesk.

so, E.g.
on cPanel: test@example.com is forwarded to john.doe@something.com, jane.doe@else.com, foo@bar.com

after migration to Plesk:
test@example.com is forwarded to john.doe@something.com only. The other addresses are not migrated.

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Plesk 12.x / Linux :: Crontabmng Error After Migration

Feb 24, 2015

We successfully migrated web and email from a Plesk 9.3 system to the new Plesk 12.0 system. Afterwards i try to install new extensions and / or try to delete existing extensions and receive the following error:

Die Erweiterung Webserver Configurations Troubleshooter kann nicht entfernt werden: crontabmng failed: /usr/bin/crontab execution failed: "crontabViWP46":11: bad command errors in crontab file, can't install. System error: crontab execution error

Means that i am not able to delete the extension "Webserver Configurations Troubleshooter". But the extension is delete (but not completelly - only a checkbox is shown without entry).

Is something comes with a config of the old server? All works proper until migration.

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Plesk 12.x / Linux :: Error 403 Forbidden On All Sites After Migration

Dec 17, 2014

We have installed Plesk 12 on a fresh up to date Ubuntu 14.04 x64 server.

After installation, and before any migration, we have moved some folders:

- /var/www/vhosts -> /opt/vhosts
- /var/qmail -> /opt/qmail
- /var/mysql -> /opt/mysql

We have created symlinks, modified some configuration files (Plesk included) and ran domains reconfiguration script (zero domain installed, but just in case the script will do anything else).

After that, we have launched Plesk Migration Wizard (from Plesk 9 to last release).

Everything has worked fine: all domains have been migrated on our new folders (/opt based) and owners has been correctly defined for each domain. The same for MySQL and all mail accounts.

We have checked Apache VirtualHost configured by Plesk Migration Wizard : our new folders are used (/opt).

So all seems to be ok.

But now, all websites (configured with Apache and Apache PHP module) returns 403 Forbidden error.

We have try changing to FastCGI with Apache same error.

We have try changing to full Nginx (PHP and static files), some websites run.

We have checked some KB (112884, 800) but all seems to be good.

Is there any steps we have omitted when we move folders ?

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Plesk 12.x / Linux :: Internal Server Error During Migration

Oct 31, 2014

I'm trying to migrate a Plesk 9.5 to a Plesk 12 via the tools.

I tested some domains before doing he whole but I have a "big" domain who make an error:

ERROR: Call to a member function updateUser() on a non-object (Abstract.php:930)

I already checked on google, tested the solution but each time I do the migration, it crash again...

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Plesk 12.x / Linux :: Migration Failed - Error Message

Jul 16, 2014

I am getting the following error message when I try to migrate sites from an old server to a new server.:

PHP Notice: Trying to get property of non-object; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 173
PHP Notice: Undefined index: 192.168.100.25; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 180

[Code] ....

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Plesk 12.x / Linux :: Migration Between Servers - Error With DNS Configuration

Feb 18, 2015

Yesterday I migrated a domain with the migration tool from a Debian 7.6 Plesk 12.0.18 MU35 box to a Debian 7.6 Plesk 12.0.18 MU35 box

This domain have a simple DNS configuration. The A registry for the domain.com was an own IP instead the IP of the server. Rest of the DNS configuration was the same.

After migration the A registry for the domain.com was an own IP too (as expected) but also the A registry for mail.domain.com

Before migration, in the old server:

A domain.com x.x.x.x (own ip)
A mail.domain.com y.y.y.y (server ip)

After migration, in the new server:

A domain.com x.x.x.x
A mail.domain.com x.x.x.x

The migration had changed the IP for mail.domain.com for the IP of the A registry for domain.com

Very strange. I double-checked it (as the domain in the "old" server was suspended)

Client don´t have access to the control panel, so no changes done.

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Plesk 12.x / Linux :: Accounts Migration Error (from CPanel)

Oct 15, 2014

I'm getting following errors while migrating my accounts from latest version of cPanel:

Code:
Warning:

Couldn't get 'cgi_bin_mode' attribute for domain where cgi-bin dir is '' and docroot dir is '/home/inofash/public_html'. Domain will be migrated in that way as if its cgi-bin directory was located under docroot.

Because of that none of my accounts can't be migrated.

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Plesk 12.x / Linux :: Domain Migration From CPanel 11.42 - PHP Fatal Error

Sep 5, 2014

I trying to migrate a domain from cpanel 11.42 to my new plesk 12 vps.

When i do this i got a error:

PHP Fatal error: Call to a member function getElementsByTagName() on a non-object in /usr/local/psa/admin/plib/backup/Conflicts/Detector.php on line 536

The domain has 3 sub domains, 1 parked domain and several mailboxes.

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Plesk 12.x / Linux :: Migration Error - Unable To Find Domain

Nov 18, 2014

When you perform a migration, Plesk gives me this error. For more I search, I find what may be the cause.

Error: Unable to find domain with name 'e-domain.com'[2014-11-18 19:41:31] ERR [panel] exception 'PleskObjectNotFoundException' with message 'Unable to find domain with name 'e-domain.com'' in /usr/local/psa/admin/plib/Domain.php:950
Stack trace:
#0 /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php(1278): Domain::getByName('e-domain.c...')
#1 /usr/local/psa/admin/plib/backup/Conflicts/Resolver/UnfitSettingsResolver.php(500):

[Code] .....

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Plesk 12.x / Windows :: Domain Migration From Server

Jul 15, 2015

I had some question about the migration tool : My task is to migrate a domain from a server with plesk 9 version to another server with plesk 12 version.

1. Does the migration includes the ftp accounts contained in the domain ?
2. During the migration can users from the plesk 9 server still connect to the ftp server and continue working on it ?

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Plesk 12.x / Windows :: SMTP Authorization After Migration

Oct 10, 2014

I just finished to migrate my Plesk 10.5 to 12 and everything is great now.

I just have a little problem with SMTP authorization.

This option, if i'm not doing something wrong, is located on Mail Settings and especially in the section "Relay options". I ticked "authorization is required" and "SMTP".

But when I try to check it on my email client, I can send emails with or without the the SMTP authorization option on the email client.

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Plesk Automation :: After PPA Migration - Outgoing SMTP Submission Port Error

Aug 29, 2013

After migrating our existing client base from legacy Plesk 9.x servers and Expand to PPA, clients phoned in with mail sending problems. These clients are using submission port 587 because their ISPs intercept port 25.

Existing client, Outlook error message:

"None of the authentication methods supported by this client are supported by your server"

Testing with Thunderbird, error message:

"An error occurred while sending mail. The mail server responded: 5.7.0 Must issue a STARTTLS command first. Please verify that your email address is correct in your Mail preferences and try again."

It seems a "fresh" PPA requires STARTTLS on e-mail clients. It is furthermore confirmed that Thunderbird detects the e-mail server settings as dependant on TLS.

The problem is that TLS doesn't seem to work properly by default.

In order to preserve our existing customer base, we follow: [URL] ....

Bottom line, in your /etc/postfix/master.cf, change the line that says "submission" from this:

submission inet n – - – - smtpd -o smtpd_enforce_tls=yes -o smtpd_tls_security_level=encyrpt -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticate d,reject -o smtpd_sender_restrictions= -o smtpd_proxy_filter=127.$

to this:
submission inet n – - – - smtpd -o smtpd_enforce_tls=no -o smtpd_tls_security_level=may -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticate d,reject -o smtpd_sender_restrictions= -o smtpd_proxy_filter=127.$

then do:
/etc/init.d/postfix reload

This is just a quick fix to get you going and stop the phones from ringing. Ideally we would like to re-enable TLS and have information as to why it is not working.

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Plesk Automation :: Error Using PPA Migration Tools - No Handlers Could Be Found For Logger

Sep 3, 2014

We are in the middle of a huge migration from Expand to PPA using the migrations tool provided by Parallels. But since a few days, we constantly receive the message

Code: No handlers could be found for logger "parallels"

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Plesk 12.x / Windows :: Migration Manager - Set Non Default RDP Port

Dec 30, 2014

Is it possible in migration manager set a non default RDP port?

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Plesk 12.x / Windows :: After Migration Domainkeys Header Not Added To Sent Mails?

Feb 27, 2015

I recently realized that domainkeys headers are not added to mail messages that are generated on our server. We are using MailEnable Enterprise 8.60 (upgraded on the Stardart edition, that is installed with Plesk).

I thought the problem could be related with this upgrade and created a new VM and tried that out. Installed Windows Server 2012 R2 Std, enabled DNS and IIS with ASP.NET versions, applied all updates, installed Plesk 12 and Upgraded to MailEnabled Enterprise. On the new server mails are going with the correct domainkeys headers.

Now I think that the problem was generated because of the Migration. On the old server Plesk 11.5 was installed and we didn't have any domainkeys issues. When we created our new server, with the same steps I wrote below, and migrated our backup to the new server, domainkeys headers weren't there anymore.

I couldn't find any documentation about this issue. Is there any commands to reset the settings related to domainkeys or may be it's a curruption in the psd database?

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Plesk 12.x / Windows :: Backup And Restore - After Server Migration Some Settings Not Copied Across

Dec 22, 2014

After a server migration, some critical Plesk settings were not copied across, even though the option to backup/restore panel configuration was used. e.g.

skeleton (vhosts.skel folder)
php.ini (Program Files (x86)ParallelsPleskAdditionalPleskPHP5* folder)
Default site (vhostsdefault folder)
health config (Program Files (x86)ParallelsPleskadminconfcustom-health-config.xml)
Additional Administrator accounts

Is there a way to get these things to backup and restore that I am doing wrong?

Are there other important settings/data that I have missed from that list? I am still paying to keep the old server in case I discover something else!

Using Plesk Backup & Restore for disaster recovery will lose these settings unless they take extra steps. e.g. I now have a simple batch file that copies these files to a private folder on one of the domains before the daily backup kicks in.

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Plesk 11.x / Windows :: Migration - DNS Server Does Not Support Networks In Transfer Restrictions Template

Oct 18, 2013

I'm migrating from Plesk 9.5 to 11 and I'm getting the following on my Transfer Pre-Check from within the Migration Manager."The destination DNS server does not support networks in the Transfer Restrictions Template, but some subscriptions have networks in DNS transfer restrictions. The records with network IP addresses in the DNS transfer restrictions will not be restored."

I've gone to Server, DNS Settings, Transfer Restriction Template and added the new server's IP to the list of allowed networks to no avail. I also couldn't find any documentation on what the cause might be.

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Intel VPro/AMT - Management Tool - Remote Installation Of Windows / Linux

May 21, 2008

good remote management solution.

As the Intel vPro chip set looks very nice and has all this, what we need (remote power management, hardware analysis/informations, kvm, etc) we bought one main board with that chip set.

We had now the problem to find a software which has a good support for the Intel vPro chip set. We found and tried:

Intel AMT Developer Kit
LANDesk
Microsoft System Configuration Manager 2007
SyAM Software

The onliest software, which was install able and connect able at the moment, was the Intel AMT Developer Kit. Software like LANDesk and MS SysConfigMgr needs Windows Server Versions with and without Windows Domain. We succeeded (after fixing the requirements of each software) to install everything, but no software is able to connect to the vPro chip. Only the Intel AMT Developer Kit does.

The Intel AMT Developer Kit looks on the first look enough anf powerful. We can power on, off, reset, we see hardware informations, we can enter also the bios over remote console. But as soon as we want to start remotely a cd, for example simple memtest86 image, it doesn't gives any display.

Does someone of you has good experience in this system?

Has someone some suggestions, what software else is existing?

We want to manage linux/unix based and windows as well.

With manage we mean, to install and to maintain.

If here is some company, which can help us, also if it costs some money, we would be glad to get in touch.

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Plesk 11.x / Windows :: Error 503 On One Domain

Mar 5, 2014

I receive the error just on one domain, when i saw this error i check server and server has a RAM, CPU ok.

Site use ASP + ISAPREWRITE is this causing this problem?

How can i fix this?

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Plesk 11.x / Windows :: 404 Error On New Domain

Jul 17, 2012

I am trying out Plesk 11 for windows, so far I like it and will most likely buy it. I am having a problem with a new domain, however. I just created the domain, and I installed wordpress on it using Plesk's application page. If I go to [URL] .... it will not load, however if I go to [URL] .... it loads just fine. I even edited the directory to make sure that IIS looks for index.php first, but this didn't fix it. What am I missing? 

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Plesk 11.x / Windows :: PHP Pages Cause 404 Error

Oct 14, 2013

I have a fresh install of 11.5 on Windows Server 2008r2. I have setup a domain from a 9.5 backup. Everything _looks_ okay, php settings look fine, but php pages give the following with detailed error reporting:

HTTP Error 404.3 - Not Found

The page you are requesting cannot be served because of the extension configuration. If the page is a script, add a handler. If the file should be downloaded, add a MIME map.

Note that this happens whether I select php 5.2 or 5.4

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Plesk 11.x / Windows :: SQL WebAdmin Error

Aug 10, 2012

I am running plesk 11 on windows 2008 vmware esxi 5 vps,

When I try access mssql.domain i have the following error:

Line 1: <object id="ConnectionString" class="ASPEnterpriseManager.ConnectionString" runat="Server" scope="Session" />

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Plesk 11.x / Windows :: PHP Pages Not Loading - Error 500

May 22, 2014

My server is working fine for the last 13 months but since lst tuesday (may 20) it throws error 500. Here is the complete error message

======
Error Summary
HTTP Error 500.0 - Internal Server Error
File monitoring is enabled for a file which could not be found

Detailed Error Information
ModuleFastCgiModule
NotificationExecuteRequestHandler
HandlerPHP5-FastCGI-php
Error Code0x80070003
Requested URLhttp://mydomain:80/index.php
Physical PathC:Inetpubvhostsmydomainhttpdocsindex.php
Logon MethodAnonymous
Logon UserAnonymous
=======

My Server Details
Panel version11.0.9 Update #61, last updated at May 5, 2014 12:52 AM
Windows Server 2008 Service pack 1 64bit
Intel Xeon 2.3 with 24GB Ram
=======

For self diagnostic I delete all files on my root directory (C:Inetpubvhostsmydomainhttpdocs) and put only 2 files
index.php and index.html

When I browse for index.html. It display properly. When I browse for index.php the error persist. What could be wrong?

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Plesk 11.x / Windows :: Error Creating A New Subscription

Apr 13, 2014

I am new to Parallels software, more specifically Parallels Panels. I have installed a trial copy of the software on my Windows 2008 R2 SP1. This is a Dedicated machine with no other users on it. I presume installation of Panels was successful because I can log in and see the admin control panel. I created a customer with success. I am now trying to create a subscription using the default service plan. After entering all the appropriate info on the new subscription page and submitting it, a few moments later I receive the following error:

Error: Filename: ?C:Inetpubvhosts estyourwebhostingprosite.comhttpdocsweb.config
Error: The configuration section 'system.webServer/rewrite/rules' cannot be read because it is missing a section declaration In module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.AppHost

[Code] ....

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