Plesk 12.x / Windows :: Migration Manager - Set Non Default RDP Port

Dec 30, 2014

Is it possible in migration manager set a non default RDP port?

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Plesk 12.x / Windows :: Migration Manager Error

Nov 16, 2014

While attempting to migrate from previous version of Plesk Panel Windows to current (Windows 2012 R2 with Plesk Panel 12) version, following error appears which stops PMM to proceed further.

Error: [Errno 2] No such file or directory: 'C:ParallelsPleskPMM
sessions20141117102120197capability_info'

This error is generated for all subscriptions which we are trying to migrate and above file can indeed be confirmed missing.

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Plesk 11.x / Windows :: Change Panel Default Port 8443

Jan 23, 2014

I have a Windows VPS with Plesk panel. Windows Server 2008 R2 with plesk panel version 11.5.30.

I tried to change the default plesk panel port (8443) to eg (1234) without any success.

The steps i followed are the following:
1) Firewall -> Inbound rule -> allow for port 1234
2) Firewall, Disable inbound rule for port 8443
3) IIS, PleskControlPanel, Bindings: changed binding from 8443 to 1234.

Now i type on browser: [URL] .... and while its loading after some seconds redirects me to [URL] ...

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Can Plesk's Migration Manager Do A Server Move

Nov 26, 2007

i want to move to a new server i have plesk on my current server and i'll have it on the new server i think, is there a feature in there that allows you to transfer information to the new server?

i think when i had cpanel the webhost manager allowed me to do this

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Plesk 12.x / Linux :: Migration Manager And Horde Settings

Apr 8, 2015

I am setting up a new server and started to migrate domains from an 11.x plesk server to this new server with plesk 12.x on it. Everything works fine, domains, users, mailboxes, everything is migrated - except the horde settings inside the webmail. I recognized this after my first login into webmail, normally the inbox is shown (I configured my webmaoil this way) but after the migration this setting is lost - including all other settings. How to migrate this settings?

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Plesk 12.x / Linux :: Migration Manager Doesn't Copy Anything

Jan 24, 2015

I've got a problem to migrate A user from one server to another.

I tried to use the migration manager, but if I start the migration manager the migration will be started but after 2 seconds it has finished and no migration has be doen.

or should I moove the data manually?

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Plesk 12.x / Linux :: Migration And Transfer Manager - Connection Timeout

Jul 8, 2015

When I start the process in Migration & Transfer Manager i have this error: Error: Connection timeout. I see in the log file:

[2015-07-08 19:39:55.977|22820] INFO: Launchpad started : /usr/local/psa/admin/bin/launchpad --send-scout --host=... ... .... --port=22 --login=root --session-path=/usr/local/psa/PMM/msessions....
[2015-07-08 19:39:56.021|22820] DEBG: Connecting to ....:22
[2015-07-08 19:39:56.021|22820] DEBG: Resolving ..... .....
[2015-07-08 19:42:03.344|22820] ERR : Unable to open socket to ......:22: Connection timed out

[2015-07-08 19:42:03.398|22820] INFO: ConnectionTimedOut[....]: Timeout while attempting connection to host ........ [./../commons/socket.h:65]
plesk::Socket::Socket(const string&, short unsigned int)
[2015-07-08 19:42:03.399|22820] INFO: Launchpad finished. Exit code: 12

In two servers the configuration is identical: CENTOS 7 and PLESK 12

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Plesk 12.x / Linux :: Migration Manager - Migrating Data From Old Server

May 18, 2015

I have a new Server (CentOS Linux 7.1.1503) and will migrate the Data from my old Server (Ubuntu 14.04 LTS) with the Migration Manager. Both Servers running with Plesk 12.0.18

After i entered the Server-IP and the Login-Data for the old Server i became this Error on the new Server:

Fehler: launchpad error (Error code = 2):
== STDERR ====================
Cannot request remote agent status using command line /var/cache/20150518173107557/PleskX.pl: UNIVERSAL->import is deprecated and will be removed in a future perl at (eval 25) line 3.
UNIVERSAL->import is deprecated and will be removed in a future perl at IPC/Run.pm line 1060.
UNIVERSAL->import is deprecated and will be removed in a future perl at IPC/Run/IO.pm line 78.
UNIVERSAL->import is deprecated and will be removed in a future perl at IPC/Run/Timer.pm line 161.
Died at AgentConfig.pm line 23.
==============================Click to expand...

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Plesk 11.x / Linux :: Missing Rsync Option At Migration Manager

Feb 15, 2014

I want to migrate a Plesk 9 tot a Plesk 11.5 server. The new server runs CentOs 6.5, but everyone talks about a checkbox with Rsync option and I also see this at pictures at the internet. But in my Plesk panel this option is missing.

where my Rsync checkbox is?

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Plesk 11.x / Linux :: Migration And Transfer Manager - Unable To Exchange Encryption Keys

Jun 20, 2014

I'm trying to migrate old server into a new server.

Both uses plesk 11.5.30 version.

I'm using the "Migration & Transfer Manager" for importing everything but it does not work. The error is

Error: launchpad error (Error code = 2):
== STDERR ====================
Unable to start SSH session: Unable to exchange encryption keys
==============================

Seems like an ssh problem but ssh from shell works fine in both directions.

I tried also to create public key and put into authorized_keys with no luck..

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Plesk 12.x / Linux :: Fail2ban Default Blocking Port

Feb 11, 2015

i'm running 12.0.18#34 on PCS dedicated server. i recently discovered that some of the default jails on fail2ban that is shipped with Plesk 12 were not working correctly. Let me explain what i mean. For instance, the plesk-panel jail. The logs were parsed correctly, the command was successfully appended in iptables list, the fail2ban log was updated. Still, the intruder was not blocked. I kept reading "already banned" on the fail2ban.log but actually there was no blocking.

After some checks, i found out that fail2ban default configuration states SSH as default blocking port.
that means, the block was working but only for ssh hits. thus the plesk-panel admin page hits were passing through.

since i added port=http,https on jail.local > plesk-panel and did it a restart on fail2ban service, only then did it start to actually block incoming hits.

I think this should be verified by programmers group and maybe include a fix in some future minor update.

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Plesk Automation :: After PPA Migration - Outgoing SMTP Submission Port Error

Aug 29, 2013

After migrating our existing client base from legacy Plesk 9.x servers and Expand to PPA, clients phoned in with mail sending problems. These clients are using submission port 587 because their ISPs intercept port 25.

Existing client, Outlook error message:

"None of the authentication methods supported by this client are supported by your server"

Testing with Thunderbird, error message:

"An error occurred while sending mail. The mail server responded: 5.7.0 Must issue a STARTTLS command first. Please verify that your email address is correct in your Mail preferences and try again."

It seems a "fresh" PPA requires STARTTLS on e-mail clients. It is furthermore confirmed that Thunderbird detects the e-mail server settings as dependant on TLS.

The problem is that TLS doesn't seem to work properly by default.

In order to preserve our existing customer base, we follow: [URL] ....

Bottom line, in your /etc/postfix/master.cf, change the line that says "submission" from this:

submission inet n – - – - smtpd -o smtpd_enforce_tls=yes -o smtpd_tls_security_level=encyrpt -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticate d,reject -o smtpd_sender_restrictions= -o smtpd_proxy_filter=127.$

to this:
submission inet n – - – - smtpd -o smtpd_enforce_tls=no -o smtpd_tls_security_level=may -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticate d,reject -o smtpd_sender_restrictions= -o smtpd_proxy_filter=127.$

then do:
/etc/init.d/postfix reload

This is just a quick fix to get you going and stop the phones from ringing. Ideally we would like to re-enable TLS and have information as to why it is not working.

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Plesk 11.x / Windows :: File Manager Doesn't Work?

Jul 19, 2012

My download button doesn't work in File Manager.

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Plesk 12.x / Windows :: Doesn't Display File Manager

Feb 1, 2015

Using Plesk 12 with an automated install of Wordpress. Created a site locally using wamp and after some database related issues finally managed to upload the content using a plug in and the content looks fine and largely(!) works.The directory structure is root/httpdocs/wordpress (and I can't change that as a webapp is using it - presumably the Wordpress install).

Following various articles on the net I've deleted the Wordpress skeleton files and index.html file however I'm not entirely sure whether the index.php file should directly be under root or in the httpdocs folder?? - as wherever I put index.php and edit the path accordingly it doesn't display the site.Adding the wordpress folder into the site address ie mysite.com/wordpress displays the content.

Also one article indicated that as I'm using permalinks I need to also copy the .htaccess file but it doesn't display in the Plesk file manager. I know it's a hidden file but I can't see it either when forcing FileZilla to show hidden files.[edit - as it's a windows server, further reading indicates it should be web.config rather than .htaccess (?) but the same comment applies... imh]

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Plesk 11.x / Windows :: Backup Manager After Upgrade To Panel 11.5.30

Nov 4, 2013

I see that, when subscriptions is suspended, backup manager continuous working.

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Plesk 11.x / Windows :: Panel 11.5 Backup Manager Error

Jun 6, 2014

I am now fgetting an error while clicking the Backup Manager option in Plesk panel 11.5 in Windows 2008 R2. see the error below:-

===========
Error: 'ascii' codec can't encode character u'xc2' in position 392: ordinal not in range(128)
===========

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Plesk 11.x / Windows :: Unzipping Archive On File Manager

Jun 4, 2014

When I try to unzip my archive on FileManager, I see on logs next message:

psacontentfile.PSAUnZipperException: File 'new/.access.php' extract error ---> psacontentfile.PSAUnZipperException: Libray cannot extract this entry version required (778) ---> ICSharpCode.SharpZipLib.Zip.ZipException: Libraycannot extract this entry version required (778)
at ICSharpCode.SharpZipLib.Zip.ZipInputStream.InitialRead(Byte[] destination, Int32 offset, Int32 count)

[Code] ......

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Plesk 11.x / Windows :: Prevent Removing Files On File Manager

Jun 4, 2014

How Can I prevent users removing file web.config on FileManager?

I try set attribute read-only, but not effect.

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Plesk 12.x / Windows :: Backup Manager Error - Ordinal Not In Range(128)

Jul 31, 2014

When I click to Backup Manager it gives an error "Error: 'ascii' codec can't decode byte 0xc4 in position 7: ordinal not in range(128)" , now i can't reach backup properties

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Plesk 12.x / Windows :: File Manager Not Working - Cannot Delete Domain

Sep 11, 2014

After we update to plesk 12. We are not able to access file manager inside plesk.

Its giving this error : check attachment,

Also when we tries to delete a domain we can't its giving this error message : Failed to parse response. Reason: Failed to read data from stream Process output:

It seems some permission issue. I already executed plesk configutor and permission fix tool but the issue remains.

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How To Change Default System Setting Index Manager

Jun 8, 2008

How do I change the default system setting for the index manager so that indexes server wide are always set to no indexing.

I am aware that this can be done individually in cpanel, but how do I set it so that it is the default setting on the server to have

"No Indexing"

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Plesk 12.x / Windows :: Domain Migration From Server

Jul 15, 2015

I had some question about the migration tool : My task is to migrate a domain from a server with plesk 9 version to another server with plesk 12 version.

1. Does the migration includes the ftp accounts contained in the domain ?
2. During the migration can users from the plesk 9 server still connect to the ftp server and continue working on it ?

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Plesk 12.x / Windows :: SMTP Authorization After Migration

Oct 10, 2014

I just finished to migrate my Plesk 10.5 to 12 and everything is great now.

I just have a little problem with SMTP authorization.

This option, if i'm not doing something wrong, is located on Mail Settings and especially in the section "Relay options". I ticked "authorization is required" and "SMTP".

But when I try to check it on my email client, I can send emails with or without the the SMTP authorization option on the email client.

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Plesk 11.x / Windows :: 11.5 Migration Tool Error

May 6, 2014

I started a migration from HELM3 to Plesk 11.5 for a client.After 12 hours it failed.the error log says ERROR:()Unable to download dump files to local store.

ERROR:()You were not connected because a duplicate name exists on the network. If joining a domain, go to System in Control Panel to change the computer name and try again. If joining a workgroup, choose another workgroup name no other server with this hostname or workgroup exists on our network?

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Plesk 12.x / Windows :: Invalid File Size Displayed In Backup Manager Server Repository

Nov 11, 2014

First of all I checked via command line if any software is not installed properly while plesk installation was done on destination server (windows server 2012 R2). All looks fine, please check attached file pleskinstallation.txt

Source plesk version 10.4.4 (windows server 2008)
Destination plesk version 12.0.18 MU#23 built.

We are in testing mode of migrating websites hosted with source plesk version 10.4.4 onto destination server plesk server 12.0.18 having (windows server 2012 R2).

What we did, we restored the backup of Source plesk version 10.4.4 (windows server 2008) to Destination plesk version 12.0.18 MU#23 built.

Now the problem is that backup which we restored on Destination plesk version 12.0.18 MU#23 was of 68 GB and now when we setup the backup on Destination plesk version 12.0.18 MU#23 and when backup completes successfully it show us wrong backup size up to 16 GB.

We have requested several times to plesk support has to check the entire new plesk version in terms of all feature (like taking backup, restoring, plesk installation etc) while releasing new version, If they have noticed bug than plesk support should not release new version or micro update until they are sure.

I would request them again to check backup size bug along with other bugs.

1. "Stats crashing and not updating stats"

2. installing "Spam assassin" on Plesk 12.0.18 on windows server 2012 r2 and we are getting error:

Error: Unable to set Plesk SpamAssassin 3.3.2 as the default Spam Filter: defpackagemng failed: Execute spammng.exe --check failed with error code 1: Unable generate the unique file name by template D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassinlocal.cf[*].bak: directory D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassin does not exist.

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Plesk 11.x / Windows :: How To Run PHP In Default Location

Jun 27, 2015

How to run PHP in the default location?

When you open the pages of the local IP address 192.168.0.14 opens inetpubvhostsdefaulthtdocs

but only works html (index.html)

How to open a php (index.php)?

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Plesk 11.x / Windows :: Migration Error - IP Address Not Found

May 5, 2013

I'm trying to migrate a server that has the version 10 to another server with version 11.

When I run the migration manager, I get the message "IP Address not found '.

Both teams have the same type of IP, exclusive.

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Plesk 11.x / Windows :: Default Permissions For Domains

Mar 31, 2014

I've installed the Plesk Panel onto a windows 2008 server. It's all good, web sites are flowing and I'm really happy with the software. The issue I'm having is a customer has an asp site with an access database. After I uploaded their site, they couldn't write to the database, so I had to manually go and set the permission on the database for the "Plesk IIS Anonymous Account (IUSR_xxx)" user to have modify access on the file.

So my question is this, how can I set up the default hosting account to already allow this and so I don't have to go an waste time tweaking the folders manually trying to find the right permissions?

Also, why is it the Plesk IIS Anonymous account that needed to have it's permissions tweaked and not the "Default Plesk application pool user (IWAM_plesk(default))" which is the user who's configured on the application pool in IIS? I can't see where the Plesk IIS Anon user is being used.

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Plesk 11.x / Windows :: Removing Default NS Record

Oct 15, 2013

I am installing plesk go to dns template for edit, when need remove defualt ns record recive this error :

Error: Unable to remove the NS record from the DNS template: Each DNS zone must have at least one NS record.

I am already add 2 ns record !!

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Plesk 11.x / Windows :: Set Default Component Failed

Oct 29, 2014

i upgraded plesk few days ago to the latest version to be able to use it on my tablet.when i done so My mail enable webmail is not functioning anymore, it opens the default plesk website.i have mail enable enterprise version 6.6 licensed.i tried to rebuild i tried everything till now i tried to go to server components and try to disable the webmail and re enable it and see. so it disabled fine, when i tried to enable it gave this error: Error: Set default component failed: defpackagemng failed: Execute websrvmng --add-webmail-site --webmail=mewebmail failed with error code 1: Cannot find hosting by domain ID 47

how to get my webmail back up. an update, i have tried enabling horde first, then i tried accessing the webmail it worked with horde, then i went back to server components, when i tried enabling mailenable webmail now it didnt give the error and worked. (ONLY when horde is enabled with it) then i went back to mail settings tried to use mail enable instead of horde, now it gives service is unavailable! a complete new error. i went to iis i found that MailEnableAppPool status: stopped, i tried enabling then restart iis, once restart it gets back to disabled,

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