Plesk Automation :: Error Using PPA Migration Tools - No Handlers Could Be Found For Logger

Sep 3, 2014

We are in the middle of a huge migration from Expand to PPA using the migrations tool provided by Parallels. But since a few days, we constantly receive the message

Code: No handlers could be found for logger "parallels"

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Plesk 11.x / Windows :: Migration Error - IP Address Not Found

May 5, 2013

I'm trying to migrate a server that has the version 10 to another server with version 11.

When I run the migration manager, I get the message "IP Address not found '.

Both teams have the same type of IP, exclusive.

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Plesk Automation :: After PPA Migration - Outgoing SMTP Submission Port Error

Aug 29, 2013

After migrating our existing client base from legacy Plesk 9.x servers and Expand to PPA, clients phoned in with mail sending problems. These clients are using submission port 587 because their ISPs intercept port 25.

Existing client, Outlook error message:

"None of the authentication methods supported by this client are supported by your server"

Testing with Thunderbird, error message:

"An error occurred while sending mail. The mail server responded: 5.7.0 Must issue a STARTTLS command first. Please verify that your email address is correct in your Mail preferences and try again."

It seems a "fresh" PPA requires STARTTLS on e-mail clients. It is furthermore confirmed that Thunderbird detects the e-mail server settings as dependant on TLS.

The problem is that TLS doesn't seem to work properly by default.

In order to preserve our existing customer base, we follow: [URL] ....

Bottom line, in your /etc/postfix/master.cf, change the line that says "submission" from this:

submission inet n – - – - smtpd -o smtpd_enforce_tls=yes -o smtpd_tls_security_level=encyrpt -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticate d,reject -o smtpd_sender_restrictions= -o smtpd_proxy_filter=127.$

to this:
submission inet n – - – - smtpd -o smtpd_enforce_tls=no -o smtpd_tls_security_level=may -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticate d,reject -o smtpd_sender_restrictions= -o smtpd_proxy_filter=127.$

then do:
/etc/init.d/postfix reload

This is just a quick fix to get you going and stop the phones from ringing. Ideally we would like to re-enable TLS and have information as to why it is not working.

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Plesk Automation :: Expand To PPA Migration

Mar 5, 2014

We currently have Plesk Expand 2.3.2 with 3 Linux servers, 1 Windows server, a SmarterMail server and 2 DNS servers that we are looking to migrate to PPA 11.5. I have the PPA working okay and am trying to test out a migration on just one domain from one of the Linux servers. When I run the preliminary check I keep getting this error:

Error: Mail content transfer from Qmail/Postfix to SmarterMail mail service is not supported.

Assign this subscription to a service template which offers Postfix mail service. We aren't using Qmail or Postfix for user mailboxes in the Expand or PPA systems, only the SmarterMail. I've tried the work around listed here: [URL] .... but that didn't work.

Am I still going to have to assign Postfix to my Service Templates in PPA even if we're not planning on using it for mailboxes?

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Plesk 12.x / Linux :: No Migration And Transfer Agent Found

Dec 20, 2014

Plesk from plesk server Migration, I want to do

I get the following error.

Error: No Migration & Transfer Agent found. Data migration cannot be performed.

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Plesk Automation :: Hsphere To PPA Migration Fails

Apr 29, 2014

Trying to migrate from Hsphere to PPA but failing with the following errors

[2014-04-29 20:14:02] [INFO] | START: fetch info from source servers
[2014-04-29 20:14:02] [INFO] fetch-source| Fetch H-sphere servers information.
[2014-04-29 20:14:32] [ERROR] | ABORT (by exception): fetch info from source servers
[2014-04-29 20:14:32] [ERROR] | Exception:
Traceback (most recent call last):

[Code] .....

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Plesk Automation :: Error While Installing Automation During (Getting SELinux) Step

Jul 5, 2013

I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:

Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''

[Code] ....

I have tried running the installation on a different server and the same issue came up...

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Plesk Automation :: Hsphere Migration - Merging Two Clusters Into One?

Jan 19, 2013

In anticipation of the Migration from Hsphere to PPA at some point in the future, I would like to know if there is maybe an option to merge two HSphere clusters into one PPA cluster.

In HSphere the whitelable/reseller function had a couple of weak spots. One of them was the fact that the same domain registrar account was used for end-users and resellers.

Because of that some Hsphere businesses decided to run one cluster for Resellers and one for End-Users.

Now, with the dawn of a Migration from Hsphere to PPA it would be great to finally only have one single cluster.

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Plesk 12.x / Linux :: What Is Mail Handlers Control

Jun 2, 2015

If I execute /usr/local/psa/admin/sbin/mail_handlers_control --list than I get a Block with some Email Addresses which are not major. What does it tell?

.---.---.-------.--------------------------------------.-----------------.------------------.-----------------.
| E | P | prior | address | name | type | queue |
|---|---|-------|--------------------------------------|-----------------|------------------|-----------------|
| | | 10 | all | spf | global | before-queue |
| X | | 10 | all-recipients | check-quota | global | before-queue |
| X | | 10 | all-recipients | check-quota | global | before-sendmail |
| X | | 10 | fat@domain3.com | spam | recipient | before-local |
| | | 10 | mur@domain2.com| spam | recipient | before-local |
| X | | 10 | rech@domain.com | spam | recipient | before-local |
'---'---'-------'--------------------------------------'-----------------'------------------'-----------------'

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Plesk 12.x / Linux :: Crontabmng Error After Migration

Feb 24, 2015

We successfully migrated web and email from a Plesk 9.3 system to the new Plesk 12.0 system. Afterwards i try to install new extensions and / or try to delete existing extensions and receive the following error:

Die Erweiterung Webserver Configurations Troubleshooter kann nicht entfernt werden: crontabmng failed: /usr/bin/crontab execution failed: "crontabViWP46":11: bad command errors in crontab file, can't install. System error: crontab execution error

Means that i am not able to delete the extension "Webserver Configurations Troubleshooter". But the extension is delete (but not completelly - only a checkbox is shown without entry).

Is something comes with a config of the old server? All works proper until migration.

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Plesk 12.x / Windows :: Migration Manager Error

Nov 16, 2014

While attempting to migrate from previous version of Plesk Panel Windows to current (Windows 2012 R2 with Plesk Panel 12) version, following error appears which stops PMM to proceed further.

Error: [Errno 2] No such file or directory: 'C:ParallelsPleskPMM
sessions20141117102120197capability_info'

This error is generated for all subscriptions which we are trying to migrate and above file can indeed be confirmed missing.

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Plesk 11.x / Windows :: 11.5 Migration Tool Error

May 6, 2014

I started a migration from HELM3 to Plesk 11.5 for a client.After 12 hours it failed.the error log says ERROR:()Unable to download dump files to local store.

ERROR:()You were not connected because a duplicate name exists on the network. If joining a domain, go to System in Control Panel to change the computer name and try again. If joining a workgroup, choose another workgroup name no other server with this hostname or workgroup exists on our network?

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Plesk 11.x / Linux :: Stopped Working - Unable To Execute PHP Handlers Control

Apr 6, 2015

I'm not been able to start plesk although web and mail services are running.I'm getting the error unable to execute php_handlers_control.I've patched and updated plesk with command line and bootstrap repair and I'm getting this errors:

==> Checking for: mail_responder_restore... fail
/usr/lib64/plesk-9.0/mail_restore: line 820: 17063 Illegal instruction /usr/local/psa//admin/sbin/mailmng-service --restart-service

Errors occured in mail restore procedure
Some utilities have exited with errors:
/usr/lib64/plesk-9.0/mail_auth_dump
/usr/lib64/plesk-9.0/mail_responder_restore

I get Illegal Instruction When I run :

# /usr/local/psa/admin/sbin/mailmng-service --restart-service
Illegal instruction

Also I switched from postfix to qmail and back using the command line with no luck.

/usr/local/psa/admin/bin/mailmng --features
runs without problems.....
/usr/local/psa/admin/logs/panel.log:
[06-Apr-2015 12:47:25 America/New_York] PleskUtilException: '/usr/local/psa/admin/bin/php_handlers_control' '--list-json' failed with code 4.

[code]....

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Plesk 12.x / Linux :: Internal Error - Package With UID - Not Found

Dec 19, 2014

Trying to access any APS installed in Plesk i obtain this error: Internal error: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.The error panel.log:

[19-Dec-2014 13:17:19 Europe/Berlin] Exception: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.
file: /usr/share/aps_php/aps_php.php
line: 12519

[code]....

This post change the error, but i think that is not the correct way: [URL] ..... Any way to reinstall/regenerate APS database and anything related with it?

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Plesk 12.x / Linux :: PHP Fatal Error - Class Vz Not Found

Jul 21, 2015

I have reboot the system and I have follow messing when i will open the plesk panel:

ERROR: Class 'vz' not found (Manager.php:142)

What can I do?

When I make /usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh repair

Then I become follow messing from log /var/log/plesk/install/plesk_12.0.18_repair.log, see the attachment.

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Plesk 12.x / Linux :: File Not Found Error After Upgrade From 11.5

Jun 19, 2014

After upgrading Plesk today the panel is reachable however the content area displays the message "File not found." for all pages.

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Plesk Automation :: Error During PPA Installation On Server

Feb 12, 2014

I'm trying to install PPA on a server, but I'm getting an error during installation:

[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-6-x86_64
[INFO]: Getting SELinux state...

[Code] ....

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Plesk Automation :: Horde Error On MSIE11

Apr 9, 2014

Customers using MSIE 11 are getting warnings that they are using version < 8 - and limited functionality - how can we fix this ASAP?

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Plesk 12.x / Linux :: Error 403 Forbidden On All Sites After Migration

Dec 17, 2014

We have installed Plesk 12 on a fresh up to date Ubuntu 14.04 x64 server.

After installation, and before any migration, we have moved some folders:

- /var/www/vhosts -> /opt/vhosts
- /var/qmail -> /opt/qmail
- /var/mysql -> /opt/mysql

We have created symlinks, modified some configuration files (Plesk included) and ran domains reconfiguration script (zero domain installed, but just in case the script will do anything else).

After that, we have launched Plesk Migration Wizard (from Plesk 9 to last release).

Everything has worked fine: all domains have been migrated on our new folders (/opt based) and owners has been correctly defined for each domain. The same for MySQL and all mail accounts.

We have checked Apache VirtualHost configured by Plesk Migration Wizard : our new folders are used (/opt).

So all seems to be ok.

But now, all websites (configured with Apache and Apache PHP module) returns 403 Forbidden error.

We have try changing to FastCGI with Apache same error.

We have try changing to full Nginx (PHP and static files), some websites run.

We have checked some KB (112884, 800) but all seems to be good.

Is there any steps we have omitted when we move folders ?

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Plesk 12.x / Linux :: Internal Server Error During Migration

Oct 31, 2014

I'm trying to migrate a Plesk 9.5 to a Plesk 12 via the tools.

I tested some domains before doing he whole but I have a "big" domain who make an error:

ERROR: Call to a member function updateUser() on a non-object (Abstract.php:930)

I already checked on google, tested the solution but each time I do the migration, it crash again...

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Plesk 12.x / Linux :: Migration Failed - Error Message

Jul 16, 2014

I am getting the following error message when I try to migrate sites from an old server to a new server.:

PHP Notice: Trying to get property of non-object; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 173
PHP Notice: Undefined index: 192.168.100.25; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 180

[Code] ....

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Plesk 12.x / Linux :: Migration Between Servers - Error With DNS Configuration

Feb 18, 2015

Yesterday I migrated a domain with the migration tool from a Debian 7.6 Plesk 12.0.18 MU35 box to a Debian 7.6 Plesk 12.0.18 MU35 box

This domain have a simple DNS configuration. The A registry for the domain.com was an own IP instead the IP of the server. Rest of the DNS configuration was the same.

After migration the A registry for the domain.com was an own IP too (as expected) but also the A registry for mail.domain.com

Before migration, in the old server:

A domain.com x.x.x.x (own ip)
A mail.domain.com y.y.y.y (server ip)

After migration, in the new server:

A domain.com x.x.x.x
A mail.domain.com x.x.x.x

The migration had changed the IP for mail.domain.com for the IP of the A registry for domain.com

Very strange. I double-checked it (as the domain in the "old" server was suspended)

Client don´t have access to the control panel, so no changes done.

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Plesk 12.x / Linux :: Accounts Migration Error (from CPanel)

Oct 15, 2014

I'm getting following errors while migrating my accounts from latest version of cPanel:

Code:
Warning:

Couldn't get 'cgi_bin_mode' attribute for domain where cgi-bin dir is '' and docroot dir is '/home/inofash/public_html'. Domain will be migrated in that way as if its cgi-bin directory was located under docroot.

Because of that none of my accounts can't be migrated.

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Plesk 12.x / Linux :: WordPress Tab Internal Error - Package With UID Not Found

Jul 7, 2015

I am getting Package with UID '9f03febe-57f4-4233-ace8-23f5ce964198' not found error.

I have applied this => [URL] ...

But problem is not solved this time I am getting same error but different UID number.

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Plesk 11.x / Linux :: URLs With Special Characters - Error 404 Not Found

May 28, 2014

I'm migrating some websites from old server with virtualmin, some websites have files with special characters as à,ö,ç etc...

On the other server the files (images for example) are served well but on the new server with plesk 11.5 error 404 appears. (Nginx reverse proxy is activated)...

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Plesk 11.x / Windows :: URLs With Special Characters - Error 404 Not Found

May 28, 2014

I'm migrating some websites from old server with virtualmin, some websites have files with special characters as à,ö,ç etc.. On the other server the files (images for example) are served well but on the new server with plesk 11.5 error 404 appears. (Nginx reverse proxy is activated)

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Plesk Automation :: Install Mediawiki / Applications Tab Error

Apr 28, 2014

I have to install mediawiki application on a client website, but during installations process occur this problem, PPA version is 11.1 :

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Plesk 12.x / Linux :: Domain Migration From CPanel 11.42 - PHP Fatal Error

Sep 5, 2014

I trying to migrate a domain from cpanel 11.42 to my new plesk 12 vps.

When i do this i got a error:

PHP Fatal error: Call to a member function getElementsByTagName() on a non-object in /usr/local/psa/admin/plib/backup/Conflicts/Detector.php on line 536

The domain has 3 sub domains, 1 parked domain and several mailboxes.

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Plesk 12.x / Linux :: Migration Error - Unable To Find Domain

Nov 18, 2014

When you perform a migration, Plesk gives me this error. For more I search, I find what may be the cause.

Error: Unable to find domain with name 'e-domain.com'[2014-11-18 19:41:31] ERR [panel] exception 'PleskObjectNotFoundException' with message 'Unable to find domain with name 'e-domain.com'' in /usr/local/psa/admin/plib/Domain.php:950
Stack trace:
#0 /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php(1278): Domain::getByName('e-domain.c...')
#1 /usr/local/psa/admin/plib/backup/Conflicts/Resolver/UnfitSettingsResolver.php(500):

[Code] .....

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Plesk 12.x / Windows :: Migration Error - Backup Has Wrong Signature

Apr 27, 2015

When I try to migrate from plesk 11.5 to Plesk 12.0 appears this error "Backup has wrong signature. Restoration prohibited" and migration is not performed . The Plesk 12.0 is a new installation in a new Windows 2012 R2 server.

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Plesk 12.x / Windows :: Internal Error - Site With UUID Xxxxxxxxxxx Was Not Found

Nov 10, 2014

I have faced with problem, when logged to plesk web panel:Internal error: The site with UUID "xxxxxxxxxx" was not found.

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