I have a problem with my Parallels Plesk Panel (v 11.5.30) in CentOS 6.4.
When I try to send an email by RoundCube to an other email address with the same domain (that is hosted in my server) i get this error:
Error SMTP (550): ... "xxxxxx@mydomain.com" (5.1.1 <xxxxxx@mydomain.com>: Recipient address rejected: User unknown in virtual mailbox table)
I've been with my Strato VServer and it installed Plesk on Linux a big problem.
I coming no longer in the Plesk Dashboard and the following code appears:
Syntax error or access violation: 1286 Unknown table engine 'InnoDB'
Here are the contents of my my.cnf
#
# The MySQL database server configuration file.
#
# You can copy this to one of:
# - "/etc/mysql/my.cnf" to set global options,
# - "~/.my.cnf" to set user-specific options.
#
# One can use all long options that the program supports.
[Code] .....
I am using Parallels Plesk Panel v. 11.0.9 on a V-Server provided by Strato (Germany), the OS is Ubuntu 10.04 LTS. Established and running under Plesk is a MySQL-Database, administered via Plesk by PHPMyAdmin 3.5.8.1. PHPMyAdmin offers the following information:
Datenbank-Server
Server: Localhost via UNIX socket
Software: MySQL
Software-Version: 5.1.41-3ubuntu12.10 - (Ubuntu)
Protokoll-Version: 10
Benutzer: admin@localhost
Server Zeichensatz: UTF-8 Unicode (utf8)
Webserver
sw-cp-server
Datenbank-Client Version: libmysql - mysqlnd 5.0.8-dev - 20102224 - $Id: 731e5b87ba42146a687c29995d2dfd8b4e40b325 $
PHP-Erweiterung: mysql
Click to expand...
After migrating our existing client base from legacy Plesk 9.x servers and Expand to PPA, clients phoned in with mail sending problems. These clients are using submission port 587 because their ISPs intercept port 25.
Existing client, Outlook error message:
"None of the authentication methods supported by this client are supported by your server"
Testing with Thunderbird, error message:
"An error occurred while sending mail. The mail server responded: 5.7.0 Must issue a STARTTLS command first. Please verify that your email address is correct in your Mail preferences and try again."
It seems a "fresh" PPA requires STARTTLS on e-mail clients. It is furthermore confirmed that Thunderbird detects the e-mail server settings as dependant on TLS.
The problem is that TLS doesn't seem to work properly by default.
In order to preserve our existing customer base, we follow: [URL] ....
Bottom line, in your /etc/postfix/master.cf, change the line that says "submission" from this:
submission inet n – - – - smtpd -o smtpd_enforce_tls=yes -o smtpd_tls_security_level=encyrpt -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticate d,reject -o smtpd_sender_restrictions= -o smtpd_proxy_filter=127.$
to this:
submission inet n – - – - smtpd -o smtpd_enforce_tls=no -o smtpd_tls_security_level=may -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticate d,reject -o smtpd_sender_restrictions= -o smtpd_proxy_filter=127.$
then do:
/etc/init.d/postfix reload
This is just a quick fix to get you going and stop the phones from ringing. Ideally we would like to re-enable TLS and have information as to why it is not working.
I have mail-addresses with mailbox turned OFF and Forwarding switched ON.
The user can receive emails but can't use SMTP to send email. I expect that users without mailboxes can send messages, like in Plesk 9.5.
Error: No such user 'info@example.com' in mail authorization database
CentOS 6.4 + Plesk 11.0.9 Update #45
I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:
Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''
[Code] ....
I have tried running the installation on a different server and the same issue came up...
i saw very often in the active sessions site following line:
Username Empty IP empty Date Nov 30, -0001 12:00 AM Idle time 00:45:39
What is that and how can is stop this or get it fixed ?
One of the local hosting providers use Parallels Automation to serve IaaS to the customers.
I have cloud server on this Provider. And i ask the support team to decrease disk size for my server.
Support engineer deny my request because: "Unfortunately, for the 'Virtual Machine' virtualization type, it is impossible to decrease size of hard drive"....
when I find the subscription from the admin side of PPA, if I select "Login as user" I've noticed that it is different from actually logging in as the user - for example - "add domain alias" is missing when I login as a customer - but not as an admin... I need my customers to add their own aliases and manage them - how do I add that feature to the client login side?
View 9 Replies View RelatedI believe the product we are using is Parallels Operations Automation.
We have a customer that we want to be able to give the right to unlock user accounts. The only way to do this seems to be to enable "Billing" as one of the privileges. Unfortunately this gives them more access than we really want to. Is there some trick we can use to give this user only these rights?
I'd want to create a user and set custom privileges using the standard mysql-client, ie. create user and grant privileges, but I know that sometimes Plesk overwrites my config files for other services.
View 2 Replies View RelatedHow do we reset default permissions in virtual host directory in PPA.
I see some KB articles for Plesk Panel - but not sure we can use those.
Is there a KB (I couldn't find one) - to implement rate limiting for receiving mail on our service nodes?
Just had another customer account compromised (not a very weak password either) - and that meant > 250,000 emails - a LOT of cleanup.
Not only do we need rate limiting, but we also need notification of potential abuses.
I have a Customer with 22 subscriptions associated. Can I assign some of these subscriptions to another customer?
View 2 Replies View RelatedWhen running the repair function to convert mailboxes to lowercase, I immediately receive the following error:
/usr/local/psa/bin/repair --convert-mailboxes-to-lowercase
2014-10-30T00:11:09+01:00 ERR (3) [util_exec]: proc_close() failed
What does this "[util_exec]: proc_close() failed" means and how can I fix this error?
Is it possible to disable the option to change the system user (FTP/SSH) for customers. I can disable this for the control panel user but not the system user (FTP/SSH). Is there any option to do this that I didn't see?
View 2 Replies View RelatedHow do we disable the "change system user settings" option when a user creates a new webspace? I don't want customers to pick their own system username/passwords.
View 2 Replies View RelatedI just upgraded from 11.0.9 and i got the following error
ERROR: Zend_Db_Statement_Exception
Eine Ebene höher
SQLSTATE[42S22]: Column not found: 1054 Unknown column 'ipAddress' in 'where clause'
A Google Search shows that under Windows there is dbupgrade.exe
Is there such a tool under Linux too??
I'm trying to install PPA on a server, but I'm getting an error during installation:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-6-x86_64
[INFO]: Getting SELinux state...
[Code] ....
Customers using MSIE 11 are getting warnings that they are using version < 8 - and limited functionality - how can we fix this ASAP?
View 1 Replies View RelatedHow can I disable INSERT access to specific table.
The user should have full access the the DB except insert to specific table.
The tables_priv allow to set what enable and not what disable.
I'm using mysql v5
I have to install mediawiki application on a client website, but during installations process occur this problem, PPA version is 11.1 :
View 2 Replies View RelatedOne of my clients has 2 accounts:
- foo.com, with a mail account info@foo.com.
- bar.com, with domain forwarding to foo.com.
Sending an email message to info@foo.com works.
Sending an email message to info@bar.com doesn't work. When using the ZoneEdit SMTP test utility I get the following error message:
Code:
> RCPT TO:<info@bar.com>
< 550 5.1.1 User unknown: info@bar.com
I checked "/etc/vdomainaliases/bar.com" and "/etc/localdomains", they are configured properly.
Any suggestions?
I attached a service node to PPA using public key by following [URL] ....
But when I check tasks, Configure PA agent on node 'ip-10-0-0-24' fails with message: SSH communication error: SSH auth via password failed
I correctly configured ssh by pub keys. I can SSH into service node with ip 10.0.0.2 from PPA management node without any issue.
Licence: PPA.03119864.0000
We are in the middle of a huge migration from Expand to PPA using the migrations tool provided by Parallels. But since a few days, we constantly receive the message
Code: No handlers could be found for logger "parallels"
I am having trouble with setting up an email account to set up the email I go to Mail > Create Email Address > and enter email address (info@example.com) and check the "access to control panel" and create a password and also check "mailbox" .
But in the email client, when I go to use SMTP and I enter the following info:
- SMTP Server: example.com
- username: info@example.com
- password: password I created above
- port 25
- user TLS
I get this error: Your other email provider is responding too slowly. Please try again later, or contact the administrator of your other domain for further information.
This error occurred always when I try to send one email using my server and authentication STARTTLS. Here message From mailer daemon:
Signature: Postfix SMTP server: errors from unknown[187.75.4.156]
Message:
Transcript of session follows.
Out: 220 age1.com.br ESMTP Postfix
In: EHLO [192.168.1.101]
Out: 250-age1.com.br
Out: 250-PIPELINING
Out: 250-SIZE 20480000
[Code] ....
For other details, see the local mail logfile
/usr/local/psa/var/log/maillog
Code:
Jul 10 14:15:37 ip-172-31-27-123 postfix/smtpd[26508]: warning: cannot get RSA certificate from file /etc/postfix/postfix_default.pem: disabling TLS support
Jul 10 14:15:37 ip-172-31-27-123 postfix/smtpd[26508]: warning: TLS library problem: 26508:error:02001002:system library:fopen:No such file or directory:bss_file.c:355:fopen('/etc/postfix/postfix_default.pem','r'):
Jul 10 14:15:37 ip-172-31-27-123 postfix/smtpd[26508]: warning: TLS library problem: 26508:error:20074002:BIO routines:FILE_CTRL:system lib:bss_file.c:357:
[Code] .....
installed on CentOS 6 and Plesk Version 12.0.18.
I initially had trouble where everytime i tried to load webmail.domain.tld i would have a DNS error, I've resolved this by correcting the DNS settings on my domain and now i can login to the webmail and recieve emails. Now, whether i use Horde or Roundcube i get this authentication error for my SMTP. I'm very new to this stuff and i'm not sure where my log files are or what the issue could be or even how to fix it.
Now im having a prob in my vps.I am gettin an error when I restart my vps.
iptables: Unknown error 4294967295
iptables: Unknown error 4294967295
iptables: Unknown error 4294967295
iptables: Unknown error 4294967295
I have just install on a new server plesk 12.0.18 Update #7 on centos 6.5 final.Added new hosting for the domain on a dedicated IP. All works fine (website, incoming mails etc) apart from outgoing mails.Both webmail (roundcube) and other mail software (outlook 2010, 2013 , android phone etc) outgoing mail i can't get to work.
I have attached screen from webmail with SMTP error (250) : Authentication failed..With Outlook it will allow me to set up account, test account setting... it say all all complete if i don't set secure connection (SSL)/requires authentication. But when you try sending mails you get the error: Your message did not reach some or all of the intended recipients.
Subject:test
Sent:16/07/2014 15:13
The following recipient(s) cannot be reached:
'x@xxx.com' on 16/07/2014 15:13
Server error: '554 5.7.1 <x@xxx.com>: Relay access denied'
When you set the outgoing requires authentication/ advance SSL you get:Send test e-mail message: None of the authentication methods supported by this client are supported by your server.I have tried changing to some outgoing ports to no avail.