Plesk Automation :: Branding Not Working And Port 443 Fails

Oct 24, 2014

We have tried to add branding to our Plesk Automation install but are not having any luck.

When trying to access the branded domain it tries to redirect to https://branded-domain.com but the page fails to load, looks as though the control panel is not listening on port 443.

Even trying to access https://ip-address of CP fails but https://ip-address:8443 works fine.

If I try to telnet to the CP ip:443 it fails to connect.

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Plesk Automation :: Hsphere To PPA Migration Fails

Apr 29, 2014

Trying to migrate from Hsphere to PPA but failing with the following errors

[2014-04-29 20:14:02] [INFO] | START: fetch info from source servers
[2014-04-29 20:14:02] [INFO] fetch-source| Fetch H-sphere servers information.
[2014-04-29 20:14:32] [ERROR] | ABORT (by exception): fetch info from source servers
[2014-04-29 20:14:32] [ERROR] | Exception:
Traceback (most recent call last):

[Code] .....

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Plesk Automation :: Brand Creation Fails If IPv6 Is Selected

Mar 26, 2015

On a new install, if I create IPv4 and IPv6 pools (one of each enabled for branding), and create a brand using "IP address"="Shared IPv4 and dedicated IPv6", it fails without an onscreen error. A webspace is created but marked "No hosting" in PPA and Failed in Hosting Panel. A DNS zone is created. At that point I can't delete the webspace from Hosting Panel and there doesn't seem to be a way to delete it from PPA, however, I can delete the DNS zone.

This is in poa.log, not sure if it's relevant:
Mar 26 09:19:20 ppa: ERR [UI:ecc45799:1427379560608 1:18157:b25ffb70 lib]: [Facade:leskResponse:arse] Plesk error 1013
Mar 26 09:19:22 ppa: ERR [openapi-firewall:b09ffb70 1:18032:b09ffb70 lib]: [iqxmlrpc-server] Server: Server error. Method 'system.methodSignature' not found.

Also after the DNS zone is created, the below is logged in poa.log...it doesn't seem relevant to the branding error but does seem to be a problem...

Mar 26 09:28:27 ppa: ERR [task:181:1932 1:18142:b33ffb70 lib]: [task:181 InteractiveHostOps:erform] ExSystem: module_id:'Common', ex_type_id:'1',Message:'Destination host 'ppa.example.net' (#1), IP '99.99.99.99' : Internal error: /usr/sbin/rndc /usr/sbin/rndc reconfig failed with code 1 saying: STDOUT: '' STDERR 'WARNING: key file (/etc/rndc.key) exists, but using default configuration file (/etc/rndc.conf)
rndc: connection to remote host closed

[Code] ....

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Plesk Automation :: Adding Nodes - Installation Task Fails

Aug 11, 2014

I am working on a new install of PPA, and after installation on the management node Im trying to add the other nodes. Ive tried to add a Apache, Postfix, DNS & DB node, and they all have the same issue. The installation task fails with the following error:

Destination host 'node.domain.com' (#3), IP '192.168.1.*' : The operation can not be completed because the following component is missing or is not running: pleskd (sc_name '', sc_id #45)

(domain and IP are removed here, correct in the original error. The IP is a backchannel IP, and the public IP was properly set in the management node).

I've verified that pleskd was installed and is running on each node:

Code:

24710 ? S 0:00 /usr/local/pem/sbin/pleskd --props-file /usr/local/pem/etc/pleskd.props --send-signal
24712 ? S 0:00 /usr/local/pem/sbin/pleskd --props-file /usr/local/pem/etc/pleskd.props --send-signal
24714 ? S 0:00 /usr/local/pem/sbin/pleskd --props-file /usr/local/pem/etc/pleskd.props --send-signal
...

I've verified that my management node can connect to the nodes in question via 8532:

Code:
]# telnet 192.168.1.* 8352
Trying 192.168.1.*..
Connected to 192.168.1.*.
Escape character is '^]'.
^]
telnet> quit
Connection closed.

So there shouldn't be any firewall or other networking issues.

What else can I try to get this running?

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Plesk Automation :: After PPA Migration - Outgoing SMTP Submission Port Error

Aug 29, 2013

After migrating our existing client base from legacy Plesk 9.x servers and Expand to PPA, clients phoned in with mail sending problems. These clients are using submission port 587 because their ISPs intercept port 25.

Existing client, Outlook error message:

"None of the authentication methods supported by this client are supported by your server"

Testing with Thunderbird, error message:

"An error occurred while sending mail. The mail server responded: 5.7.0 Must issue a STARTTLS command first. Please verify that your email address is correct in your Mail preferences and try again."

It seems a "fresh" PPA requires STARTTLS on e-mail clients. It is furthermore confirmed that Thunderbird detects the e-mail server settings as dependant on TLS.

The problem is that TLS doesn't seem to work properly by default.

In order to preserve our existing customer base, we follow: [URL] ....

Bottom line, in your /etc/postfix/master.cf, change the line that says "submission" from this:

submission inet n – - – - smtpd -o smtpd_enforce_tls=yes -o smtpd_tls_security_level=encyrpt -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticate d,reject -o smtpd_sender_restrictions= -o smtpd_proxy_filter=127.$

to this:
submission inet n – - – - smtpd -o smtpd_enforce_tls=no -o smtpd_tls_security_level=may -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticate d,reject -o smtpd_sender_restrictions= -o smtpd_proxy_filter=127.$

then do:
/etc/init.d/postfix reload

This is just a quick fix to get you going and stop the phones from ringing. Ideally we would like to re-enable TLS and have information as to why it is not working.

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Plesk 11.x / Linux :: Parallel Panel Not Working On 8443 Port

Jun 18, 2014

My plesk panel is not working on 8443 Port.

It is giving error like server not found.

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Plesk 12.x / Linux :: Branding Theme In PP12?

Jun 22, 2014

How do we edit/change the theme used in Plesk Panel 12? The settings and documentation has been removed?

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Did Port 80 Port To 7080, But Not Working When Login

Jun 21, 2009

I have an office internal website and I opened a port in the gateway of my office (7080) to this website (server )'s 80 port. That makes this website open to public as office has static IP. And then when I view the site from home . it's fine. But when I tried to login, the site is using a pop-up, I guess it's http authentciation, login, I was redirected to a url without my port number any more, that stops my access to the site as obviously I would.

How can I keep my connection/port number ...?

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Apache :: Virtual Host Works On Port 80 But Fails On 443

Apr 20, 2013

OS: RHEL 6.4
SELinux: permissive mode
Apache: 2.2, mod_fcgid, mod_suxec, mod_ssl enabled
Common Name: www.user.dept.university.edu
(Note:user names, accounts, organizations etc. sanitized)

why Apache will serve PHP-based web pages over port 80 but not over 443. Here is the virtual host block excerpt from httpd.conf:

Code:
<VirtualHost *:80>
ServerName user.dept.univsersity.edu
ServerAlias user
DocumentRoot /home/user/public_html/subdirectory
<IfModule mod_fcgid.c>

[Code] .....

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Plesk Automation :: Error While Installing Automation During (Getting SELinux) Step

Jul 5, 2013

I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:

Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''

[Code] ....

I have tried running the installation on a different server and the same issue came up...

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Plesk Automation :: Failure To Install Automation On Centos 6.5

Apr 4, 2015

I am installing plesk automation on centos 6.5 using this command on a fresh system

./ppa_installer --password some_password --admin_email some_email

and get the following error.

[LOGTEE]: Error Downloading Packages:
[LOGTEE]:
[LOGTEE]: libuuid-2.17.2-12.18.el6.i686: failure: Packages/libuuid-2.17.2-12.18.el6.i686.rpm from base: [Errno 256] No more mirrors to try.

Looks like some lib is not found in the mirrors.

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Plesk Automation :: Automation Installer Breaks Yum In CentOS 6.6

Jan 29, 2015

On a clean install of CentOS 6.6 (Final) I did the following:

1. updated the /etc/hosts file to point my ip to the hostname

2. Open the ports in the iptables file.

3. ran the ppa_installer per the instructions on [URL] ....

The ppa_installer log says installed Successfully. However the following occurs:

1. Cannot browse to the url:8443, or any of the other variations (8080, 8880, https/http)

2. Yum installer is now broken (I replicated this twice). Yum will not run at all with the following error:

There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/libcurl.so.4: file too short

Please install a package which provides this module, or verify that the module is installed correctly.It's possible that the above module doesn't match the

current version of Python, which is:
2.6.6 (r266:84292, Jan 22 2014, 09:42:36)
[GCC 4.4.7 20120313 (Red Hat 4.4.7-4)]

I am now going to try Cent OS 6.4.. will report back.

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Cpanel Skinning / Branding?

Aug 13, 2008

can anyone recomend anyone that does cpanel branding?

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Mosso Becomes The Rackspace Cloud - Good, Bad Or Just Re-branding?

Jun 28, 2009

The title basically says/asks it all. I believe Mosso initially had no Rackspace affiliation other than using Rackspace's services, and then subsequently became a subsidiary of Rackspace. Now, over the past few days, Mosso has become The Rackspace Cloud.

Given Rackspace's reputation, I have to believe this is good news, but I figured I'd toss it out there for the pros to discuss.

I've thought about taking the plunge to Mosso/Rackspace Cloud but haven't pulled the trigger yet. I wouldn't use anywhere close to the full $100 package at the start but I'd probably grow into it within 6-12 months, as my sites get back online and grow. Thus, I'm kind of facing the old chicken-and-egg conundrum: I don't want to pay $100 for $10 worth of usage, but at the same time, moving sites -- and especially IMAP email accounts -- is such a pain in the rear end, I don't want to keep moving every time my sites/traffic grows.

I wish these guys had a $25 or $50 starter plan from which users could upgrade. I'd be all over that. (I know about their lower-cost Cloud Server packages (or whatever it's called), but I'm not tech-savvy enough for unsupported hosting.)

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Dedicated Server Resellers - Private Vs Authorized Reseller Branding

Mar 3, 2008

Dedicated Server Resellers - Do you prefer to apply private labeling when marketing your services or do you let your customers know you are a reseller of "xyz" products and services?

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Yum Update Fails , Easyapache Also Fails [cent Os]

Apr 21, 2007

when I try to run yum update it throws an error

Quote:

Gathering header information file(s) from server(s)
Server: CentOS-3 - Addons
retrygrab() failed for:
http://mirror.centos.org/centos/3/ad...rs/header.info
Executing failover method
failover: out of servers to try
Error getting file http://mirror.centos.org/centos/3/ad...rs/header.info
[Errno 4] IOError: <urlopen error >

when I run /etc/easyapache it too fails

Quote:

root@server1 [~]# /scripts/easyapache
Testing connection speed...(this could take a while)............Done
Ping:32.076 Testing connection speed to 69.90.250.35 using pureperl...(120500.00 bytes/s)...Done
Ping:32.179 Testing connection speed to 69.90.250.34 using pureperl...(120500.00 bytes/s)...Done
Ping:49.545 Testing connection speed to 69.72.164.152 using pureperl...(76681.82 bytes/s)...Done
Ping:49.605 Testing connection speed to 69.72.164.155 using pureperl...(70291.67 bytes/s)...Done
Ping:51.603 Testing connection speed to 198.66.92.147 using pureperl...(76681.82 bytes/s)...Done
5 usable mirrors located
Fetching http://layer1.cpanel.net/buildapache.sea (0)....@69.90.250.35......connected......receiving...1%...2%...3%...4%...5%...6%...7%...8%...9%...10%...11%...13%...14%...15%...16%...17%...18%...19%. ..20%...21%...22%...23%...25%...26%...27%...28%...29%...30%...31%...32%...33%...34%...35%...36%...38%...39%...40%...41%...42%...43%...44%...45%...46%. ..47%...48%...50%...51%...52%...53%...54%...55%...56%...57%...58%...59%...60%...62%...63%...64%...65%...66%...67%...68%...69%...70%...71%...72%...73%. ..75%...76%...77%...78%...79%...80%...81%...82%...83%...84%...85%...87%...88%...89%...90%...91%...92%...93%...94%...95%...96%...97%...98%...100%...... Done
Creating directory buildapache
Verifying archive integrity... All good.
Uncompressing buildapache........................................................................................................................................... ...................................................................................................................................................... ...................................................................................................................................................... .................................................................
Checking Update System........Your operating system's rpm update method (yum) was not able to locate the glibc package. This is an indication of an improper setup. You must correct this error before you can proceed.
Please correct the conflicts and try again!
initfpsuexec: using apache 1.x support
Waiting for httpd to restart..............finished.

root 7208 0.8 0.5 46200 5772 ? S 02:06 0:00 /usr/local/apache/bin/httpd -DSSL

httpd started ok

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Debian + Plesk + Proftpd Fails

Aug 2, 2007

My Plesk version is 8.2 and i use debian 3.1, I check the instructions on

[url]

this faq, it seems added in both inetd configuration file and xinetd.d configuration file in my configuration, also xinetd is working through system but ftp cannot be connectable. It gives "Unable to login server" from remote client and i also check with command line ftp client and service says that "421 Service not available, remote server has closed connection"

I also check this

[url]

faq and port is open:

Quote:

Starting nmap 3.81 [url] at 2007-08-02 16:59 CEST
Interesting ports on xx-server.xxxxxx.net (xxx.xxx.xxx.xxx):
PORT STATE SERVICE
21/tcp open ftp

Nmap finished: 1 IP address (1 host up) scanned in 0.013 seconds

Is there anyone knows how could I solve this situation?

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Plesk 12.x / Linux :: Samba Add On Fails

Jun 8, 2015

I think the samba add on for Plesk 12 is not correctly implemented for CentOS 7.To get smb users added I first had to manually install the samba-client, since smbpasswd was missing:

Code:
yum install samba-client Next I had to manually run

Code:
chcon -R -t samba_share_t /var/www/vhosts/my-server.tld/ for each share to be able to access it...

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Plesk 12.x / Linux :: SMTP Fails To Bind To New IP

Dec 4, 2014

In Server-Wide Mail Settings I have set up the SMTP IP to: 74.208.4.223 but my server remains binding the SMTP service to 74.208.79.148.

As I could see there is a known issue: [URL] .....

I could not follow the instructions because I do not know how to insert queries in plesk database.

In meantime I have tried other workaround as described here: [URL] ..... but it did not work.

My plesk is: 12.0.18 Update #26, last updated at Nov 28, 2014 09:18 PM

This is a dedicated host...

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Plesk 12.x / Linux :: FTP Connection Slow And Fails

Jul 1, 2014

OS CentOS 6.5 (Final)
Plesk version 12.0.18 Update #6, last updated at July 2, 2014 11:13 AM

The system is up-to-date; last checked at June 27, 2014 04:43 AM

All current websites on the server seem to work fine any new subscriptions we cannot get working at all.

We can connect via FTP to new sites SOMETIMES - just cant get directory listing. When we can connect and get into a directory it slows down.

In Active mode:
Command:MLSD
Response:425 Unable to build data connection: Connection refused
Error:Failed to retrieve directory listing​
Install Wordpress via the Parallels panel it loads and says it is all there, just can't log or display any pages. The default Parallels page is displayed.

Upload a html page via the File Manager in Parallels and it displays the default Parallels page.

Unpack the Wordpress tar file via File Manager and it displays the default Parallels page.

The Wordpress feature in Parallels says it is working fine, can't display any page, can't log in as it returns a 404 page or the default Parallels page.

Create a site in Presence builder and Parallels says there is a site. The default Parallels page is displayed when opening the site.

Go to DOMAINS and there is 0mb in space used and there are files listed in the File Manager - none of which can be displayed.

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Plesk 12.x / Linux :: Backup Fails During Dump?

Feb 2, 2015

After successful creation of a full backup, pmm-ras hangs forever (100% CPU) while trying to export the dump to FTP. I have two identical Plesk 12.0.18 installations and this happens only on one of them.

I see the following in /opt/psa/PMM/sessions/*/.stderr:

Use of uninitialized value in numeric eq (==) at /opt/psa/admin/bin/plesk_agent_manager line 827.

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Plesk 12.x / Linux :: Qmail Fails Due To Dh Key Length

Jul 11, 2015

I have been seeing these in my log and received complaints from customers not able to get their mail out. These messages just stay in the queue and go no where.

what they are successfully using as a tlsserverciphers and tlsclientciphers? Maybe it the dh key being too small. How can this be fixed on Qmail?

qmail: 1436646171.830486 delivery 6: deferral: TLS_connect_failed:_error:14082174:SSL_routines:SSL3_CHECK_CERT_AND_ALGORITHM:dh_key_too_small;_connected_to_170.49.86.238.

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Plesk 12.x / Linux :: VPN Extension - Installation Fails

Nov 13, 2014

Installation of the Plesk VPN extension reproducible fails on Debian Wheezy

Plesk 12.0.18 Update #24
Debian 7.7 Kernel 3.2.0-4-amd64 #1 SMP Debian 3.2.57-3+deb7u2 x86_64 GNU/Linux

Steps to reproduce:

Plesk Panel > Updates and Upgrades > Install "Plesk VPN extension"
Green Message "All operations with products and components have been successfully completed."
Going back from Upgrade window to Plesk Panel Home

[Code] .....

What I already have tried:
Shell > apt-get install psa-vpn

Getting error mossage:

Setting up psa-vpn (12.0.18-debian7.0.build1200140606.15) ...
ERROR: could not insert 'tun': Unknown symbol in module, or unknown parameter (see dmesg)

Shell > modprobe tun
ERROR: could not insert 'tun': Unknown symbol in module, or unknown parameter (see dmesg)

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Plesk 12.x / Linux :: PHP55 On Opensuse With 12.0.18 Fails

Sep 24, 2014

I tried to install php55 on opensuse 13.1 with plesk 12 running from an opensuse untested package

goal:
Install php55 for all domains/subscriptions, esspecially including zendoptimizer. Sicne its all WP, there is no need to configure php-version it for each domain. I actually dont even need several php-versions.

result:
- php-version shown: 5.5
- mysql extension missing in package - wordpress in my subscriptions couldnt connect to mysql-db

assumption:
- "bad" sw-package
- bad configuration
- my lack of knowledge esspecially about php/mysql

question(s):
- Is there a standard/recommended install for php5.5 on opensuse 13.1 and plesk12? I failed to google a fitting one
- I probably had the wrong package for php55 - compile myself or is there a recommended package?
- Should I go for php 7 (6) or go for php 55? (Why?)

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Plesk 12.x / Linux :: New Install Of 12.0 Fails On CentOS 6

Oct 27, 2014

I am trying to install Plesk 12.0 on fresh CentOS 6 (64bit). It goes as far as initialising the databases and then moans about missing files:/usr/bin/sw-engine: error while loading shared libraries: libpng12.so.0: cannot open shared object file: No such file or directory

I then install libpng
$ yum install libpng.x86_64

Re-run installer and hits next error - libfreetype:
/usr/bin/sw-engine: error while loading shared libraries: libfreetype.so.6: cannot open shared object file: No such file or directoryI have CentOS-base repo and Epel repo enabled.

Why are those files not being installed as dependencies by Plesk? Is this a bug ?

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Plesk 12.x / Linux :: Yum Update Fails - Attribute Error

May 26, 2015

Plesk recently attempted to do an auto-update and it failed. I have not been able to get it to update since. When I connect using SSH, and try to do a manual yum update I get the following error:

Code:
Loaded plugins: fastestmirror
Setting up Update Process
Loading mirror speeds from cached hostfile
epel/metalink | 13 kB 00:00
Traceback (most recent call last):
File "/usr/bin/yum", line 29, in <module>

[Code] .....

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Plesk 12.x / Linux :: Migration Fails - Deployer Application Missing

Apr 10, 2015

Migrating accounts to a fresh Plesk 12 installation task fails with the following error: Perhaps /usr/local/psa/admin/bin/deployer application missing, has incorrect permissions or unexpectedly terminated

Fresh install of Plesk 12.0.18 MU42 on CentOS 7.1. Tried to reinstall, same problem.

already tried this:
[URL] ...
...without success

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Plesk 11.x / Linux :: Installing Multiple PHP Versions Fails Due To Dependencies

May 27, 2014

According to: URL....I tried to install php 5.3...Before able to .configure php source, i must install several dependencies. I resolved most of them but installing libmcrypt-devel gives the following error:

---> Package libmcrypt-devel.x86_64 0:2.5.7-5.el6.art will be installed
--> Processing Dependency: libmcrypt = 2.5.7-5.el6.art for package: libmcrypt-devel-2.5.7-5.el6.art.x86_64
--> Finished Dependency Resolution
Error: Package: libmcrypt-devel-2.5.7-5.el6.art.x86_64 (atomic)
Requires: libmcrypt = 2.5.7-5.el6.art
Installed: libmcrypt-2.5.8-9.el6.x86_64 (@PSA_10_4_4-thirdparty)
libmcrypt = 2.5.8-9.el6
Available: libmcrypt-2.5.7-5.el6.art.x86_64 (atomic)
libmcrypt = 2.5.7-5.el6.art

You could try using --skip-broken to work around the problem...You could try running: rpm -Va --nofiles --nodiges.

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Plesk 12.x / Windows :: Unable To Create Notification - Backup Fails

Nov 13, 2014

My Plesk backup doesn't work properly. I constantly get the error "dump file has wrong format".I followed the steps in "How to verify an invalid Plesk backup file" [URL] .... and found the following:

Code:
C:UsersAdministrator>c:xmllintxmllint.exe --noout --schema "%plesk_dir%PMM
plesk.xsd" "D:Program Files (x86)ParallelsPleskBackupmanual_info_1411131008
_formatted.xml"
file:///D:/Program%20Files%20(x86)/Parallels/Plesk/Backup/manual_info_1411131008
_formatted.xml:2769:

[code]...

No matter what I do (updating settings, saving, etc.), the error keeps coming back. Seems like a database inconsistency. How can I access the Plesk DB through PhpMyAdmin to check the notifications table? When I go to Settings > Database servers > Local MySQL server > Webadmin, I only see my customers' databases.

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Plesk 12.x / Linux :: Sw-engine Fails To Start After Upgrading Debian?

Jan 13, 2015

sw-engine fails to start with the following message:

system is debian 7.0.7 with Plesk 12.0.18 I have the problem on two servers, it started after upgrading debian

/usr/bin/sw-engine: error while loading shared libraries: libruntime.so.1: cannot open shared object file: No such file or directory

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