Plesk Automation :: Hsphere To PPA Migration Fails

Apr 29, 2014

Trying to migrate from Hsphere to PPA but failing with the following errors

[2014-04-29 20:14:02] [INFO] | START: fetch info from source servers
[2014-04-29 20:14:02] [INFO] fetch-source| Fetch H-sphere servers information.
[2014-04-29 20:14:32] [ERROR] | ABORT (by exception): fetch info from source servers
[2014-04-29 20:14:32] [ERROR] | Exception:
Traceback (most recent call last):

[Code] .....

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Plesk Automation :: Hsphere Migration - Merging Two Clusters Into One?

Jan 19, 2013

In anticipation of the Migration from Hsphere to PPA at some point in the future, I would like to know if there is maybe an option to merge two HSphere clusters into one PPA cluster.

In HSphere the whitelable/reseller function had a couple of weak spots. One of them was the fact that the same domain registrar account was used for end-users and resellers.

Because of that some Hsphere businesses decided to run one cluster for Resellers and one for End-Users.

Now, with the dawn of a Migration from Hsphere to PPA it would be great to finally only have one single cluster.

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Plesk Automation :: Branding Not Working And Port 443 Fails

Oct 24, 2014

We have tried to add branding to our Plesk Automation install but are not having any luck.

When trying to access the branded domain it tries to redirect to https://branded-domain.com but the page fails to load, looks as though the control panel is not listening on port 443.

Even trying to access https://ip-address of CP fails but https://ip-address:8443 works fine.

If I try to telnet to the CP ip:443 it fails to connect.

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Plesk 12.x / Linux :: Migration Fails - Deployer Application Missing

Apr 10, 2015

Migrating accounts to a fresh Plesk 12 installation task fails with the following error: Perhaps /usr/local/psa/admin/bin/deployer application missing, has incorrect permissions or unexpectedly terminated

Fresh install of Plesk 12.0.18 MU42 on CentOS 7.1. Tried to reinstall, same problem.

already tried this:
[URL] ...
...without success

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Plesk Automation :: Expand To PPA Migration

Mar 5, 2014

We currently have Plesk Expand 2.3.2 with 3 Linux servers, 1 Windows server, a SmarterMail server and 2 DNS servers that we are looking to migrate to PPA 11.5. I have the PPA working okay and am trying to test out a migration on just one domain from one of the Linux servers. When I run the preliminary check I keep getting this error:

Error: Mail content transfer from Qmail/Postfix to SmarterMail mail service is not supported.

Assign this subscription to a service template which offers Postfix mail service. We aren't using Qmail or Postfix for user mailboxes in the Expand or PPA systems, only the SmarterMail. I've tried the work around listed here: [URL] .... but that didn't work.

Am I still going to have to assign Postfix to my Service Templates in PPA even if we're not planning on using it for mailboxes?

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Plesk Automation :: Brand Creation Fails If IPv6 Is Selected

Mar 26, 2015

On a new install, if I create IPv4 and IPv6 pools (one of each enabled for branding), and create a brand using "IP address"="Shared IPv4 and dedicated IPv6", it fails without an onscreen error. A webspace is created but marked "No hosting" in PPA and Failed in Hosting Panel. A DNS zone is created. At that point I can't delete the webspace from Hosting Panel and there doesn't seem to be a way to delete it from PPA, however, I can delete the DNS zone.

This is in poa.log, not sure if it's relevant:
Mar 26 09:19:20 ppa: ERR [UI:ecc45799:1427379560608 1:18157:b25ffb70 lib]: [Facade:leskResponse:arse] Plesk error 1013
Mar 26 09:19:22 ppa: ERR [openapi-firewall:b09ffb70 1:18032:b09ffb70 lib]: [iqxmlrpc-server] Server: Server error. Method 'system.methodSignature' not found.

Also after the DNS zone is created, the below is logged in poa.log...it doesn't seem relevant to the branding error but does seem to be a problem...

Mar 26 09:28:27 ppa: ERR [task:181:1932 1:18142:b33ffb70 lib]: [task:181 InteractiveHostOps:erform] ExSystem: module_id:'Common', ex_type_id:'1',Message:'Destination host 'ppa.example.net' (#1), IP '99.99.99.99' : Internal error: /usr/sbin/rndc /usr/sbin/rndc reconfig failed with code 1 saying: STDOUT: '' STDERR 'WARNING: key file (/etc/rndc.key) exists, but using default configuration file (/etc/rndc.conf)
rndc: connection to remote host closed

[Code] ....

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Plesk Automation :: Adding Nodes - Installation Task Fails

Aug 11, 2014

I am working on a new install of PPA, and after installation on the management node Im trying to add the other nodes. Ive tried to add a Apache, Postfix, DNS & DB node, and they all have the same issue. The installation task fails with the following error:

Destination host 'node.domain.com' (#3), IP '192.168.1.*' : The operation can not be completed because the following component is missing or is not running: pleskd (sc_name '', sc_id #45)

(domain and IP are removed here, correct in the original error. The IP is a backchannel IP, and the public IP was properly set in the management node).

I've verified that pleskd was installed and is running on each node:

Code:

24710 ? S 0:00 /usr/local/pem/sbin/pleskd --props-file /usr/local/pem/etc/pleskd.props --send-signal
24712 ? S 0:00 /usr/local/pem/sbin/pleskd --props-file /usr/local/pem/etc/pleskd.props --send-signal
24714 ? S 0:00 /usr/local/pem/sbin/pleskd --props-file /usr/local/pem/etc/pleskd.props --send-signal
...

I've verified that my management node can connect to the nodes in question via 8532:

Code:
]# telnet 192.168.1.* 8352
Trying 192.168.1.*..
Connected to 192.168.1.*.
Escape character is '^]'.
^]
telnet> quit
Connection closed.

So there shouldn't be any firewall or other networking issues.

What else can I try to get this running?

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Plesk 12.x / Linux :: Migration Fails - Wrong Syntax For Command Parameter

Jul 15, 2014

We're trying to migrate a Webspace from a 11.5 to a 12.0.18 Plesk host using the Migration Manager. The Webspace contains 4 domains. The main domain of the webspace gets migrated fine, however, all of the "child" domains fail with the following error:

Execution of /usr/local/psa/admin/plib/api-cli/domain.php --create webspace-domain.ch -webspace-name child-domain.ch -do-not-apply-skeleton -notify false -guid 733c0e02-4b75-4f73-8421-03b23051d65d -creation-date 2013-06-06 -skip-plan -ignore-nonexistent-options failed with return code 1.

Stderr is
Wrong syntax for command's '-webspace-name' parameter. 'webspace-domain.ch' does not match the pattern '/^[[:alnum:]]([[:alnum:]-]{0,61}[[:alnum:]]){0,1}(.[[:alnum:]]([[:alnum:]-]{0,61}[[:alnum:]]){0,1})+$/iu'.

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Plesk Automation :: After PPA Migration - Outgoing SMTP Submission Port Error

Aug 29, 2013

After migrating our existing client base from legacy Plesk 9.x servers and Expand to PPA, clients phoned in with mail sending problems. These clients are using submission port 587 because their ISPs intercept port 25.

Existing client, Outlook error message:

"None of the authentication methods supported by this client are supported by your server"

Testing with Thunderbird, error message:

"An error occurred while sending mail. The mail server responded: 5.7.0 Must issue a STARTTLS command first. Please verify that your email address is correct in your Mail preferences and try again."

It seems a "fresh" PPA requires STARTTLS on e-mail clients. It is furthermore confirmed that Thunderbird detects the e-mail server settings as dependant on TLS.

The problem is that TLS doesn't seem to work properly by default.

In order to preserve our existing customer base, we follow: [URL] ....

Bottom line, in your /etc/postfix/master.cf, change the line that says "submission" from this:

submission inet n – - – - smtpd -o smtpd_enforce_tls=yes -o smtpd_tls_security_level=encyrpt -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticate d,reject -o smtpd_sender_restrictions= -o smtpd_proxy_filter=127.$

to this:
submission inet n – - – - smtpd -o smtpd_enforce_tls=no -o smtpd_tls_security_level=may -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticate d,reject -o smtpd_sender_restrictions= -o smtpd_proxy_filter=127.$

then do:
/etc/init.d/postfix reload

This is just a quick fix to get you going and stop the phones from ringing. Ideally we would like to re-enable TLS and have information as to why it is not working.

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Plesk Automation :: Error Using PPA Migration Tools - No Handlers Could Be Found For Logger

Sep 3, 2014

We are in the middle of a huge migration from Expand to PPA using the migrations tool provided by Parallels. But since a few days, we constantly receive the message

Code: No handlers could be found for logger "parallels"

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Plesk Automation :: Error While Installing Automation During (Getting SELinux) Step

Jul 5, 2013

I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:

Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''

[Code] ....

I have tried running the installation on a different server and the same issue came up...

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Plesk Automation :: Failure To Install Automation On Centos 6.5

Apr 4, 2015

I am installing plesk automation on centos 6.5 using this command on a fresh system

./ppa_installer --password some_password --admin_email some_email

and get the following error.

[LOGTEE]: Error Downloading Packages:
[LOGTEE]:
[LOGTEE]: libuuid-2.17.2-12.18.el6.i686: failure: Packages/libuuid-2.17.2-12.18.el6.i686.rpm from base: [Errno 256] No more mirrors to try.

Looks like some lib is not found in the mirrors.

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Plesk Automation :: Automation Installer Breaks Yum In CentOS 6.6

Jan 29, 2015

On a clean install of CentOS 6.6 (Final) I did the following:

1. updated the /etc/hosts file to point my ip to the hostname

2. Open the ports in the iptables file.

3. ran the ppa_installer per the instructions on [URL] ....

The ppa_installer log says installed Successfully. However the following occurs:

1. Cannot browse to the url:8443, or any of the other variations (8080, 8880, https/http)

2. Yum installer is now broken (I replicated this twice). Yum will not run at all with the following error:

There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/libcurl.so.4: file too short

Please install a package which provides this module, or verify that the module is installed correctly.It's possible that the above module doesn't match the

current version of Python, which is:
2.6.6 (r266:84292, Jan 22 2014, 09:42:36)
[GCC 4.4.7 20120313 (Red Hat 4.4.7-4)]

I am now going to try Cent OS 6.4.. will report back.

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Hsphere

Aug 23, 2007

im trying to setup a server right now with hsphere but i managed to get it right the frist time but this time its saying im lacking the postinstall scripts and woundering how would i go about getting them again

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Yum Update Fails , Easyapache Also Fails [cent Os]

Apr 21, 2007

when I try to run yum update it throws an error

Quote:

Gathering header information file(s) from server(s)
Server: CentOS-3 - Addons
retrygrab() failed for:
http://mirror.centos.org/centos/3/ad...rs/header.info
Executing failover method
failover: out of servers to try
Error getting file http://mirror.centos.org/centos/3/ad...rs/header.info
[Errno 4] IOError: <urlopen error >

when I run /etc/easyapache it too fails

Quote:

root@server1 [~]# /scripts/easyapache
Testing connection speed...(this could take a while)............Done
Ping:32.076 Testing connection speed to 69.90.250.35 using pureperl...(120500.00 bytes/s)...Done
Ping:32.179 Testing connection speed to 69.90.250.34 using pureperl...(120500.00 bytes/s)...Done
Ping:49.545 Testing connection speed to 69.72.164.152 using pureperl...(76681.82 bytes/s)...Done
Ping:49.605 Testing connection speed to 69.72.164.155 using pureperl...(70291.67 bytes/s)...Done
Ping:51.603 Testing connection speed to 198.66.92.147 using pureperl...(76681.82 bytes/s)...Done
5 usable mirrors located
Fetching http://layer1.cpanel.net/buildapache.sea (0)....@69.90.250.35......connected......receiving...1%...2%...3%...4%...5%...6%...7%...8%...9%...10%...11%...13%...14%...15%...16%...17%...18%...19%. ..20%...21%...22%...23%...25%...26%...27%...28%...29%...30%...31%...32%...33%...34%...35%...36%...38%...39%...40%...41%...42%...43%...44%...45%...46%. ..47%...48%...50%...51%...52%...53%...54%...55%...56%...57%...58%...59%...60%...62%...63%...64%...65%...66%...67%...68%...69%...70%...71%...72%...73%. ..75%...76%...77%...78%...79%...80%...81%...82%...83%...84%...85%...87%...88%...89%...90%...91%...92%...93%...94%...95%...96%...97%...98%...100%...... Done
Creating directory buildapache
Verifying archive integrity... All good.
Uncompressing buildapache........................................................................................................................................... ...................................................................................................................................................... ...................................................................................................................................................... .................................................................
Checking Update System........Your operating system's rpm update method (yum) was not able to locate the glibc package. This is an indication of an improper setup. You must correct this error before you can proceed.
Please correct the conflicts and try again!
initfpsuexec: using apache 1.x support
Waiting for httpd to restart..............finished.

root 7208 0.8 0.5 46200 5772 ? S 02:06 0:00 /usr/local/apache/bin/httpd -DSSL

httpd started ok

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Hsphere - Cpanel

Apr 19, 2008

migrating a static ( HTML ) site from HSphere to Cpanel.

Anyone done it via a non-pain causing technique?

Ive also got 100+ mail accounts to move from HSphere to Cpanel, any easier way other than manual?

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Hsphere + Spam

Aug 18, 2008

I'm just wondering if anyone has had good results with getting good anti-spam flagging under H-sphere? If so, what are you using? I'd prefer solutions at no extra cost for the software (ie: tweaking SpamAssassin, using an OpenSource/free Spam appliance)..

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Hsphere Server Cluster

Aug 27, 2007

i am going to use with hsphere preferently i want to use Dell blade server 1955 with exchange and sharepoint, cause the low HD capacity i will like to add and HD array could be NAS or SAN,

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I Want To Use Individual Php.ini For 1 Of My Website In Hsphere

Jun 9, 2008

I have hsphere working on my server. Now I need to install phpacution. After the installation of php auction I am getting this message

Extension dir /hsphere/shared/apache/libexec/php4ext/ You must to place ixed files at/hsphere/shared/apache/libexec/php4ext//

I tried to copy php.ini in the root of my website but it has take down all of my websites. So will youlet me know how can I get php.ini working for 1 on my website from its root?

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Debian + Plesk + Proftpd Fails

Aug 2, 2007

My Plesk version is 8.2 and i use debian 3.1, I check the instructions on

[url]

this faq, it seems added in both inetd configuration file and xinetd.d configuration file in my configuration, also xinetd is working through system but ftp cannot be connectable. It gives "Unable to login server" from remote client and i also check with command line ftp client and service says that "421 Service not available, remote server has closed connection"

I also check this

[url]

faq and port is open:

Quote:

Starting nmap 3.81 [url] at 2007-08-02 16:59 CEST
Interesting ports on xx-server.xxxxxx.net (xxx.xxx.xxx.xxx):
PORT STATE SERVICE
21/tcp open ftp

Nmap finished: 1 IP address (1 host up) scanned in 0.013 seconds

Is there anyone knows how could I solve this situation?

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Plesk 12.x / Linux :: Samba Add On Fails

Jun 8, 2015

I think the samba add on for Plesk 12 is not correctly implemented for CentOS 7.To get smb users added I first had to manually install the samba-client, since smbpasswd was missing:

Code:
yum install samba-client Next I had to manually run

Code:
chcon -R -t samba_share_t /var/www/vhosts/my-server.tld/ for each share to be able to access it...

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How To Monitor Cpu Usage On Hsphere Dedicated

Aug 30, 2008

My old vps plan showed cpu resource useage through plesk control panel but h sphere control panel does not. Is there a simple way to monitor cpu useage at my new dedicated?

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Disable SOAP Client For PHP On HSPHERE

Nov 30, 2007

I have a PHP script that requires SOAP Client for PHP 5 to be disabled.

I have found conflicting information regarding this.

What is the easiest way to do this? I run PHP Version 5.2.5 on an HSPHERE linux machine.

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Plesk 12.x / Linux :: SMTP Fails To Bind To New IP

Dec 4, 2014

In Server-Wide Mail Settings I have set up the SMTP IP to: 74.208.4.223 but my server remains binding the SMTP service to 74.208.79.148.

As I could see there is a known issue: [URL] .....

I could not follow the instructions because I do not know how to insert queries in plesk database.

In meantime I have tried other workaround as described here: [URL] ..... but it did not work.

My plesk is: 12.0.18 Update #26, last updated at Nov 28, 2014 09:18 PM

This is a dedicated host...

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Plesk 12.x / Linux :: FTP Connection Slow And Fails

Jul 1, 2014

OS CentOS 6.5 (Final)
Plesk version 12.0.18 Update #6, last updated at July 2, 2014 11:13 AM

The system is up-to-date; last checked at June 27, 2014 04:43 AM

All current websites on the server seem to work fine any new subscriptions we cannot get working at all.

We can connect via FTP to new sites SOMETIMES - just cant get directory listing. When we can connect and get into a directory it slows down.

In Active mode:
Command:MLSD
Response:425 Unable to build data connection: Connection refused
Error:Failed to retrieve directory listing​
Install Wordpress via the Parallels panel it loads and says it is all there, just can't log or display any pages. The default Parallels page is displayed.

Upload a html page via the File Manager in Parallels and it displays the default Parallels page.

Unpack the Wordpress tar file via File Manager and it displays the default Parallels page.

The Wordpress feature in Parallels says it is working fine, can't display any page, can't log in as it returns a 404 page or the default Parallels page.

Create a site in Presence builder and Parallels says there is a site. The default Parallels page is displayed when opening the site.

Go to DOMAINS and there is 0mb in space used and there are files listed in the File Manager - none of which can be displayed.

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Plesk 12.x / Linux :: Backup Fails During Dump?

Feb 2, 2015

After successful creation of a full backup, pmm-ras hangs forever (100% CPU) while trying to export the dump to FTP. I have two identical Plesk 12.0.18 installations and this happens only on one of them.

I see the following in /opt/psa/PMM/sessions/*/.stderr:

Use of uninitialized value in numeric eq (==) at /opt/psa/admin/bin/plesk_agent_manager line 827.

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Plesk 12.x / Linux :: Qmail Fails Due To Dh Key Length

Jul 11, 2015

I have been seeing these in my log and received complaints from customers not able to get their mail out. These messages just stay in the queue and go no where.

what they are successfully using as a tlsserverciphers and tlsclientciphers? Maybe it the dh key being too small. How can this be fixed on Qmail?

qmail: 1436646171.830486 delivery 6: deferral: TLS_connect_failed:_error:14082174:SSL_routines:SSL3_CHECK_CERT_AND_ALGORITHM:dh_key_too_small;_connected_to_170.49.86.238.

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Plesk 12.x / Linux :: VPN Extension - Installation Fails

Nov 13, 2014

Installation of the Plesk VPN extension reproducible fails on Debian Wheezy

Plesk 12.0.18 Update #24
Debian 7.7 Kernel 3.2.0-4-amd64 #1 SMP Debian 3.2.57-3+deb7u2 x86_64 GNU/Linux

Steps to reproduce:

Plesk Panel > Updates and Upgrades > Install "Plesk VPN extension"
Green Message "All operations with products and components have been successfully completed."
Going back from Upgrade window to Plesk Panel Home

[Code] .....

What I already have tried:
Shell > apt-get install psa-vpn

Getting error mossage:

Setting up psa-vpn (12.0.18-debian7.0.build1200140606.15) ...
ERROR: could not insert 'tun': Unknown symbol in module, or unknown parameter (see dmesg)

Shell > modprobe tun
ERROR: could not insert 'tun': Unknown symbol in module, or unknown parameter (see dmesg)

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Plesk 12.x / Linux :: PHP55 On Opensuse With 12.0.18 Fails

Sep 24, 2014

I tried to install php55 on opensuse 13.1 with plesk 12 running from an opensuse untested package

goal:
Install php55 for all domains/subscriptions, esspecially including zendoptimizer. Sicne its all WP, there is no need to configure php-version it for each domain. I actually dont even need several php-versions.

result:
- php-version shown: 5.5
- mysql extension missing in package - wordpress in my subscriptions couldnt connect to mysql-db

assumption:
- "bad" sw-package
- bad configuration
- my lack of knowledge esspecially about php/mysql

question(s):
- Is there a standard/recommended install for php5.5 on opensuse 13.1 and plesk12? I failed to google a fitting one
- I probably had the wrong package for php55 - compile myself or is there a recommended package?
- Should I go for php 7 (6) or go for php 55? (Why?)

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Plesk 12.x / Linux :: New Install Of 12.0 Fails On CentOS 6

Oct 27, 2014

I am trying to install Plesk 12.0 on fresh CentOS 6 (64bit). It goes as far as initialising the databases and then moans about missing files:/usr/bin/sw-engine: error while loading shared libraries: libpng12.so.0: cannot open shared object file: No such file or directory

I then install libpng
$ yum install libpng.x86_64

Re-run installer and hits next error - libfreetype:
/usr/bin/sw-engine: error while loading shared libraries: libfreetype.so.6: cannot open shared object file: No such file or directoryI have CentOS-base repo and Epel repo enabled.

Why are those files not being installed as dependencies by Plesk? Is this a bug ?

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Plesk Migration - What About DNS

Nov 29, 2007

I will be migrating my VPS over to a new VPS (same provider) which has Fedora 6 instead of 4.

Anyhow, all of the IP addresses will change on the new VPS.... so while the migration process via. Plesk should be fairly straightforward, I'm a bit worried about the DNS. The DNS is managed by Plesk and will continue to be managed by Plesk, but again it's the IPs that I'm worried about.

All of the hosting accounts on the current VPS use the nameserver "ns1.citedata.net" and "ns2.citedata.net" as well as their associated IP addresses. Although the nameserver domains will remain the same, their IPs will change.

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