Plesk 11.x / Linux :: SMTP Service (qmail) Stops Responding On Port 25
May 19, 2015
Since 15.05.2015 smtp experiencing problems.
Smtp service (qmail) stops responding on port 25:
# time telnet localhost 25
Trying 127.0.0.1...
quit
quit
Connected to localhost.localdomain (127.0.0.1).
Escape character is '^]'.
quit
quit
Connection closed by foreign host.
real 4m10.629s
user 0m0.000s
sys 0m0.002s
After server restart or sometimes apache stop or ixnetd restart its responding for a some random time, and then again it stops to respond. Plesk panel show it as stopped but qmail itself running in memory, and does other its work, it just stops responding at port 25, or responds with a huge delay.
I've tried change it to postfix, reconfigured with mchk, repaired with repair.sh -r, disabled and uninstalled parallels antivirus, antispam, dnsbl, disabled firewall, disabled smtp lock. Checked apache, dns. Enabled submission port which works when 25 port doesnt, but i need working 25 port.
Nothing solves problem, its just stops responding after some random time. There is no errors on maillog.
I think this problem occured after recent plesk microupdate, because i didn't do anything to server configuration in last months.
This article says it might be dnsbl [URL] .... but it disabled(from plesk panel) on my server, maybe there is way to focefully kill any relation to dnsbl?
Plesk info:
OS Red Hat Enterprise Linux Server 5.9 (Tikanga)
Panel version 11.5.30 Update #50, last updated at May 18, 2015 05:21 PM
The system is up-to-date; last checked at May 17, 2015 10:56 PM
update: xinetd restart is definitely brings smtp alive, but it goes off after random period of time (5min ~ couple hours)
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May 26, 2014
Just got a strange problem on my plesk server. (11.0.9)
Qmail isn't working...
In Home>Tools & Settings>Services management SMTP "Server (QMail)" is stoppped.
When I try to start it, it say "Information: Please allow for some time for the service to start." but never starts...
In command line i try to restart it with "service qmail restart" and it says "OK" also if i run "service qmail status" it says "qmail-send (pid 2880) is running..."
but, it really doesn't work... queue is getting bigger and smtp isnt responding...!
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May 13, 2014
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How to add an additional SMTP port to Qmail in Plesk 11.5?
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Jun 30, 2015
I have made a fresh plesk 12 install on a cent os 7. all is working fine except the SSL 443 port. on startup the following error message is thrown:
Code:
nginx.service - Startup script for nginx service
Loaded: loaded (/usr/lib/systemd/system/nginx.service; enabled)
Active: failed (Result: exit-code) since Tue 2015-06-30 17:55:37 CEST; 6min ago
Process: 800 ExecStartPre=/usr/sbin/nginx -q -t (code=exited, status=1/FAILURE)
Process: 797 ExecStartPre=/usr/bin/test $NGINX_ENABLED = yes (code=exited, status=0/SUCCESS)
Process: 788 ExecStartPre=/bin/echo Starting nginx service (code=exited, status=0/SUCCESS)
[code]....
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Jun 16, 2015
We are seeing intermittent slow responses from SMTP on a RHEL6 server running Qmail on Plesk 11.5. The response is being measured from a remote Zabbix server.
The response time seems to be slow (>10s) for a period of 2-3 minutes and then returns to normal (<1s). All other services continue to be ok during the period of slowness.
The server_args line in /etc/xinetd.d/smtp_psa already contains "-Rt0" and all the DNS servers in /etc/resolv.conf are resolving properly.
From looking at the maillog file the server was receiving about 35 SMTP connections a minute at the time of the slowdown. We have the server configured to use 2 x RBL's.
I wonder if we are hitting a limit on the maximum amount of SMTP connections. The file /var/qmail/control/concurrencyincoming does not exist so, according to the Qmail manual, there shouldn't be a limit on the number of incoming SMTP connections.
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Mar 24, 2009
I have a very strange problem. Yesterday morning I got a "server down" alert. Restarted httpd and everything run ok ... until today morning, the same problem again.
Symptoms:
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2. I cannot find anything suspicious in the logs.
3. I started to log the number of apache processes in 4 minutes interval, it did not increase during the failure but remained at a very reasonable number.
4. Now, almost 3 hrs from the last failure, there are 36 apache processes, each eating 14M RAM, server has 4GB ram total, no swapping, almost 3GB are free (cached).
The question is.
How should I prepare for the expected tommorow failure, to be able finaly localise the problem?
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Apr 21, 2009
I have 3 servers ServerA(Web, mail), ServerB(MySQL+Master replication), ServerC(Mysqlslave+web)
It happens that my website stops responding for few mins and then it comes back again automatically. I checked the server logs but I couldn't find any suspicious.
Also, while the website is not accessible when I try to connect internally from ServerC to ServerA or ServerB using SSH. It takes lots of time (approx more than 60 seconds) to connect. When website starts working SSH is also working fine.
This is very complicated for me. Can anyone let me know what should be the problem or how can I find root cause of this problem?
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May 23, 2014
I would like to close port 25 and use other port for SMTP service and so avoid a lot of attempts to Access my SNTP port.
I followed all the steps in [URL] ... included the last one, about close port 25 from external.
And now qmail can send mails but can not receive from external senders. Is there any solution for solve it? or qmail must listen port 25?
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May 21, 2007
I got my hands on a used 2161DS (unit only, no cables etc), but somehow it doesnt seem to respond on the hyperterminal to any keyboard input.
As its used it doesnt have any support directly from Dell and Dell is unable even to give us a cost estimate as the service tag number is not in their system. Anyway...
When I power up the 2161DS KVM-Over-IP switch all I get in the Hyperterminal is
---
Verifying subsystem flash versions...
<snip>
DELL 2161DS Console Ready...
Press any key to continue
---
From there on its not working. The keyboard and mouse directly connected to it are working. Also all the menus, but we can set the network address, do firmware updates etc, only from the serial port connection (once the serial port is working).
I checked the hyperterminal settings (9600 baud, 8 bit, 1 stop bit, no parity, no flow control).
Is there anything that I might be missing?
Perhaps I have to use something like a crossed serial cable instead of a straight one ?
Character set issues?
Terminal type issues?
We have spent days in front of the machine and on the phone with Dell without really getting anywhere. Its our first 2161DS so I still want to believe that we must be missing something.
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Apr 6, 2015
After enabling File Sharing in Plesk 12, the service appears to function correctly. If only a few files are uploaded, they are ok. However, after uploading a directory structure with a handful of MB, and subdirectories, File Sharing stops. It shows at the top of the screen:
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it also says in the main window:
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Clicking on Upload Files, that dialog also shows "Unable to load folders list."
I have checked that the ownership of those files on the server is www-data:www-data , and that permissions are 755 for directories and 644 for files, because it seems like ownership and permissions could be an issue, however that doesn't fix it. Removing all the files in the share does fix it, however that's not useful if the files should be available for sharing.
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Aug 29, 2013
After migrating our existing client base from legacy Plesk 9.x servers and Expand to PPA, clients phoned in with mail sending problems. These clients are using submission port 587 because their ISPs intercept port 25.
Existing client, Outlook error message:
"None of the authentication methods supported by this client are supported by your server"
Testing with Thunderbird, error message:
"An error occurred while sending mail. The mail server responded: 5.7.0 Must issue a STARTTLS command first. Please verify that your email address is correct in your Mail preferences and try again."
It seems a "fresh" PPA requires STARTTLS on e-mail clients. It is furthermore confirmed that Thunderbird detects the e-mail server settings as dependant on TLS.
The problem is that TLS doesn't seem to work properly by default.
In order to preserve our existing customer base, we follow: [URL] ....
Bottom line, in your /etc/postfix/master.cf, change the line that says "submission" from this:
submission inet n – - – - smtpd -o smtpd_enforce_tls=yes -o smtpd_tls_security_level=encyrpt -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticate d,reject -o smtpd_sender_restrictions= -o smtpd_proxy_filter=127.$
to this:
submission inet n – - – - smtpd -o smtpd_enforce_tls=no -o smtpd_tls_security_level=may -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticate d,reject -o smtpd_sender_restrictions= -o smtpd_proxy_filter=127.$
then do:
/etc/init.d/postfix reload
This is just a quick fix to get you going and stop the phones from ringing. Ideally we would like to re-enable TLS and have information as to why it is not working.
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Jul 21, 2014
Out of nowhere apache stops working, and I have to restart the httpd service that restablesca
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The server is a CentOS Linux Centos 6.5
It has 24 cores and 24 GB RAM
These are the values that I have in httpd.conf
Timeout 60
KeepAlive Off
MaxKeepAliveRequests 100
KeepAliveTimeout 15
[Code]....
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Feb 19, 2008
Currently I am using Linux + cPAnel and using the port 25 for email sevrer. Currently we facing 1 problem is, some user's ISP is not support port. May I know how can I add additional port into server and allow users to send mail by different port?
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May 5, 2014
Is there a KB (I couldn't find one) - to implement rate limiting for receiving mail on our service nodes?
Just had another customer account compromised (not a very weak password either) - and that meant > 250,000 emails - a LOT of cleanup.
Not only do we need rate limiting, but we also need notification of potential abuses.
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Apr 27, 2008
I am using Qmail for most of my email accounts which is taking up a lot of my Singapore bandwidth which is extremely expensive. Anyway to configure such that POP goes to my Singapore servers, while I setup a pair of servers in USA for my SMTP needs?
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Apr 27, 2015
I have a Server with Centos7 + Plesk 12 and in the service configuration say that the Bind service is not installed, from command line i have install named services and make a manual configuration the first domain, but when I return to the service page in plesk... the problem is the same, the Bind Service is not installed; then the problem is when i want create a new hosting i need to go to the ssh to make the DNS configuration...
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Sep 10, 2014
Got following Problem: Unable to find service node for web service on domain with id = 0
After a Check from [URL] ....
I tried this: [URL] ....
Result:
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| Domains | Service Type | IpAddressesCollections.ipCollectionId | Current value of ipAddressId | Have to be |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| XXXXXXXXXXXXX.org | mail | 30 | 0 | 1 |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
Resolution:
mysql -uadmin -p`cat /etc/psa/.psa.shadow` -Dpsa -e 'Update IpAddressesCollections SET ipAddressId = 1 WHERE ipCollectionId = 30'
Result: ERROR 1062 (23000) at line 1: Duplicate entry '30-0' for key 'PRIMARY'
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Jun 24, 2015
Deleted a domain workspace in Parallels Plesk and now I am getting this error when signing into the panel:Looked at the logs and been trying multiple commands (including the bootstrapper repair etc.)I found the full error from the logs:
[13-Jun-2015 16:35:33 UTC] PleskDBException: Unable to find service node for web service on domain with id=6
file: /usr/local/psa/admin/plib/PhDomain.php
line: 1404
code: 0
trace: #0 /usr/local/psa/admin/plib/Smb/Subscription/Domain.php(490): PhDomain->getWebHostingServiceNode()
[code]....
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Jun 15, 2014
Clean install on openSUSE 13.1
After deleting a domain, we got the following error which rendered the panel useless.
Internal error: Unable to find service node for web service on domain with id=5
Message Unable to find service node for web service on domain with id=5
File PhDomain.php
Line 1402
Type PleskDBException
Go To Previous Page
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Jul 22, 2015
I am a new user of Plesk 11.5.30 struggling to understand how qmail is configured.
I intend to install ezmlm to work with qmail but the installation guide assumes that the qmail installation is set up per LWQ (Life with qmail - see URL....
For example the following are quotes from LWQ:All of qmail's system configuration files, with the exception of the .qmail files in ~alias, reside in /var/qmail/control.A series of configuration files resides under /var/qmail/users.
The qmail sendmail, which is normally in /var/qmail/bin/sendmail, usually replaces .None of these directories exist. So where are all these configuration entities?
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Oct 15, 2014
I have issue with qmail server. I want to update ssl certificate and for this i have replaced older servercert.pem with new servercert.pem file in /var / qmail/ control/. and restart service of qmail using qmailctl restart.But after updating this certificate my web browser still showing older certificate details.
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Nov 15, 2007
I have a problem to send email using qmail to 1 company.
eg : mail@mycompany.com to mail@companytwo.com
The problem happen just when i send email to this companytwo only....
when i run this command to check
tail -f /var/log/qmail/send/current
i found this error appear 'Sorry,_I_wasn't_able_to_establish_an_SMTP_connection'
How to i fix this problem....
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Jun 13, 2007
Due to some circumstances out of my control, I've had to move from postfix to qmail. In postfix, I simply edited master.cf and added a new line to open it up on port 26 and 25 at the same time. In qmail it's not that easy. I followed the instructions at http://www.daniweb.com/forums/post256079-2.html and it worked, but it takes about 15 seconds for thunderbird send the mail (it sits there saying 'connected to mail.domain.com)
Is there a better way of opening qmail on 26 or forwarding requests for 26 to 25?
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Jul 21, 2015
I am unable to switch from qmail to postfix via the control panel. It opens a new window that just hangs and never loads. While waiting for it to load, I see these 2 processes running..
root 25108 0.1 0.0 133972 20604 ? S 21:58 0:00 /var/cache/parallels_installer/parallels_installer_CentOS_6_x86_64 --service-mode=components --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser
root 25109 0.0 0.0 104952 3032 ? S 21:58 0:00 /var/cache/parallels_installer/parallels_installer_CentOS_6_x86_64 --service-mode=components --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser
But after waiting 20 minutes, the browser never loaded and the two proceses remain. So I killed both processes and removed /tmp/psa-installer.lock and started again. The same thing happened.
Is there a way to fix this? If not, is there an easy way to switch MTAs from the command line?
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Jul 11, 2015
I have been seeing these in my log and received complaints from customers not able to get their mail out. These messages just stay in the queue and go no where.
what they are successfully using as a tlsserverciphers and tlsclientciphers? Maybe it the dh key being too small. How can this be fixed on Qmail?
qmail: 1436646171.830486 delivery 6: deferral: TLS_connect_failed:_error:14082174:SSL_routines:SSL3_CHECK_CERT_AND_ALGORITHM:dh_key_too_small;_connected_to_170.49.86.238.
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Nov 8, 2007
I had Qmail installed and configure more than 2 years.
Last week, when I using Post Client (The Bat) try to send email, "Connection to Host" message shows Toooo long (aprox. 10 minutes)
POP3 connection working well.
OS RedHat Linux 2.4.25
[root@host smtp]# tail /var/log/qmail/smtp/current
@400000004733722622dcef34 tcpserver: status: 16/20
@400000004733722623095e34 -Table 'vpopmail.relay' doesn't exist-db_close() called!
@4000000047337226230be6a4 db_ping() is re-calling open_db!
@40000000473372262311f954 tcpserver: status: 17/20
@400000004733722623ad3b6c tcpserver: pid 6923 from 76.65.180.227
@400000004733722625a588fc -Table 'vpopmail.relay' doesn't exist-db_close() called!
@400000004733722625cf11cc db_ping() is re-calling open_db!
@400000004733722625fe863c tcpserver: pid 6926 from 76.65.180.227
@400000004733722d1b7434b4 tcpserver: end 6190 status 0
@400000004733722d1b744454 tcpserver: status: 16/20
and ps -aux return approx 10-15 lines with:
vpopmail 7330 0.0 0.1 2152 788 ? S 15:32 0:00 /usr/bin/tcpserver -v -R -S -p -x /etc/tcprules.d/tcp.smtp.cdb -c 20 -u 107 -g ...
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Feb 12, 2015
Mail isn't leaving the queue, it's returning this error
Feb 12 23:12:01 XXXX postfix-local[64360]: System error .qmail: Permission denied
Feb 12 23:12:01 XXXX postfix-local[64360]: Wrong permissions for .qmail
All the files within /var/qmail/ are set to the user and group "popuser", and have the nessacery rwx permissions for the user/group.
The OS is CentOS.
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May 27, 2015
I'm using Plesk 11.5.50 CentOS 6.5 64bit with Qmail. I have installed a SSL certificate on mail server "mail.company.tld" and is running successfully with smtp/pop3/imap4 daemon. Every user agent uses "mail.company.tld" for smtp/pop3/imap4. The qmail name is "mail.company.tld" (file me). The server has about 300 domains and 1000 accounts.
Now we want to add a new SSL certificate, called "mail.newcompany.tld", and use it only for certain domains. I would like to know if is possible to use the new SSL "mail.newcompany.tld" for a specific mail domain without using the old SSL "mail.company.tld" that isn't expired yet. From Plesk Panel I haven't found a section for using the SSL for a specific mail domain.
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