Plesk 12.x / Linux :: Migration Between Servers - Error With DNS Configuration
Feb 18, 2015
Yesterday I migrated a domain with the migration tool from a Debian 7.6 Plesk 12.0.18 MU35 box to a Debian 7.6 Plesk 12.0.18 MU35 box
This domain have a simple DNS configuration. The A registry for the domain.com was an own IP instead the IP of the server. Rest of the DNS configuration was the same.
After migration the A registry for the domain.com was an own IP too (as expected) but also the A registry for mail.domain.com
Before migration, in the old server:
A domain.com x.x.x.x (own ip)
A mail.domain.com y.y.y.y (server ip)
After migration, in the new server:
A domain.com x.x.x.x
A mail.domain.com x.x.x.x
The migration had changed the IP for mail.domain.com for the IP of the A registry for domain.com
Very strange. I double-checked it (as the domain in the "old" server was suspended)
Client don´t have access to the control panel, so no changes done.
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Sep 11, 2014
I am configuring a new Plesk server 12.x based on Linux. I already have a Plesk server in 10.x on Windows and i would like to transfer all the data we have on this one to the new server.
I tried to do a backup of the old server using the web interface but the zip file created was not compatible with the one using Linux.
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Feb 24, 2015
We successfully migrated web and email from a Plesk 9.3 system to the new Plesk 12.0 system. Afterwards i try to install new extensions and / or try to delete existing extensions and receive the following error:
Die Erweiterung Webserver Configurations Troubleshooter kann nicht entfernt werden: crontabmng failed: /usr/bin/crontab execution failed: "crontabViWP46":11: bad command errors in crontab file, can't install. System error: crontab execution error
Means that i am not able to delete the extension "Webserver Configurations Troubleshooter". But the extension is delete (but not completelly - only a checkbox is shown without entry).
Is something comes with a config of the old server? All works proper until migration.
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Dec 17, 2014
We have installed Plesk 12 on a fresh up to date Ubuntu 14.04 x64 server.
After installation, and before any migration, we have moved some folders:
- /var/www/vhosts -> /opt/vhosts
- /var/qmail -> /opt/qmail
- /var/mysql -> /opt/mysql
We have created symlinks, modified some configuration files (Plesk included) and ran domains reconfiguration script (zero domain installed, but just in case the script will do anything else).
After that, we have launched Plesk Migration Wizard (from Plesk 9 to last release).
Everything has worked fine: all domains have been migrated on our new folders (/opt based) and owners has been correctly defined for each domain. The same for MySQL and all mail accounts.
We have checked Apache VirtualHost configured by Plesk Migration Wizard : our new folders are used (/opt).
So all seems to be ok.
But now, all websites (configured with Apache and Apache PHP module) returns 403 Forbidden error.
We have try changing to FastCGI with Apache same error.
We have try changing to full Nginx (PHP and static files), some websites run.
We have checked some KB (112884, 800) but all seems to be good.
Is there any steps we have omitted when we move folders ?
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Oct 31, 2014
I'm trying to migrate a Plesk 9.5 to a Plesk 12 via the tools.
I tested some domains before doing he whole but I have a "big" domain who make an error:
ERROR: Call to a member function updateUser() on a non-object (Abstract.php:930)
I already checked on google, tested the solution but each time I do the migration, it crash again...
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Jul 16, 2014
I am getting the following error message when I try to migrate sites from an old server to a new server.:
PHP Notice: Trying to get property of non-object; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 173
PHP Notice: Undefined index: 192.168.100.25; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 180
[Code] ....
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Oct 15, 2014
I'm getting following errors while migrating my accounts from latest version of cPanel:
Code:
Warning:
Couldn't get 'cgi_bin_mode' attribute for domain where cgi-bin dir is '' and docroot dir is '/home/inofash/public_html'. Domain will be migrated in that way as if its cgi-bin directory was located under docroot.
Because of that none of my accounts can't be migrated.
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Apr 12, 2015
OS CentOS 6.5
Panel version 11.5.30 Update #50
Tried migrating a site from a much older server. The migration never completed, so it was aborted and all the migration files deleted. Now, I'm getting the following error on the Plesk Home page:
=================
New configuration files for the Apache web server were not created due to the errors in configuration templates: httpd: Syntax error on line 221 of /etc/httpd/conf/httpd.conf: Syntax error on line 7 of /etc/httpd/conf.d/zz010_psa_httpd.conf: Syntax error on line 319 of /etc/httpd/conf/plesk.conf.d/roundcube.conf: Could not open configuration file /etc/httpd/conf/plesk.conf.d/webmails/roundcube/xxxxxxxxxxx.com_webmail.conf: No such file or directory . The error message containing the detailed error descriptions was sent to you by e-mail. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files.
=================
Clicking either of the 2 available options (links) does not resolve the issue. How to clear this error?
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Sep 5, 2014
I trying to migrate a domain from cpanel 11.42 to my new plesk 12 vps.
When i do this i got a error:
PHP Fatal error: Call to a member function getElementsByTagName() on a non-object in /usr/local/psa/admin/plib/backup/Conflicts/Detector.php on line 536
The domain has 3 sub domains, 1 parked domain and several mailboxes.
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Nov 18, 2014
When you perform a migration, Plesk gives me this error. For more I search, I find what may be the cause.
Error: Unable to find domain with name 'e-domain.com'[2014-11-18 19:41:31] ERR [panel] exception 'PleskObjectNotFoundException' with message 'Unable to find domain with name 'e-domain.com'' in /usr/local/psa/admin/plib/Domain.php:950
Stack trace:
#0 /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php(1278): Domain::getByName('e-domain.c...')
#1 /usr/local/psa/admin/plib/backup/Conflicts/Resolver/UnfitSettingsResolver.php(500):
[Code] .....
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Jun 25, 2015
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Parallels Plesk Panel 12.0.18 MU #51 CentOS 6.6 (Final)
PROBLEM DESCRIPTION
The following error has started to appear on our server: New configuration files for the Apache web server were not created due to the errors in configuration templates: Template processing failed: file = /usr/local/psa/admin/conf/templates/default/nginxDomainVhost.php, error = Template_Exception: Empty content was provided for config file /var/www/vhosts/system/domain/conf/nginx.conf file: /usr/local/psa/admin/plib/Template/Writer/Webserver/Abstract.php line: 47 code: 0. Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files.
STEPS TO REPRODUCE
Appears on the plesk home page
ACTUAL RESULT
Error displaying as above
EXPECTED RESULT
No error should be displaying, I haven't seen this before and we didn't receive an email with error descriptions. Is it safe to regenerate the broken config files / all of them? t
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Jun 5, 2014
I have following problem when I try to cange the configuration file for Nginx in Plesk.
Details:
- Using Wordpress
- vServer
- PHP is handled through Nginx
- Memcached is enabled
To use the caching plugin "Cachify" in combination with memcached, the nginx configuration file must be edited. Following config should be used:
Code:
## GZIP
gzip_static on;
## CHARSET
charset utf-8;
## INDEX LOCATION
location / {
error_page 405 = @nocache;
[Code] ....
When I try to save the new config, following error appears:
Invalid nginx configuration: nginx: [emerg] duplicate location "/" in /var/www/vhosts/systemmydomain/conf/vhost_nginx.conf:8 nginx: configuration file /etc/nginx/nginx.conf test failed
How can I use the necessary configuration? I used google before, but some people said, that the server templated needs to be edited?
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May 21, 2015
I run a virtual server (Ubuntu 12.04, Plesk 12, Postfix 2.9.6) using plesk to manage multiple domains. The server address is server.domain1.com. I use plesk to also manage domain1.com regarding all services, including DNS and mail.
What I just found is that postfix sometimes issues the following warning:
server postfix/trivial-rewrite[7397]: warning: do not list domain server.domain1.com in BOTH mydestination and virtual_alias_domains
The essential part of my main.cf is:
myhostname = server.domain1.com
mydestination = localhost.$mydomain, localhost.localdomain, localhost
virtual_mailbox_domains = $virtual_mailbox_maps, hash:/var/spool/postfix/plesk/virtual_domains
virtual_alias_maps = $virtual_maps, hash:/var/spool/postfix/plesk/virtual
virtual_mailbox_maps = , hash:/var/spool/postfix/plesk/vmailbox
virtual_transport = plesk_virtual
And /var/spool/postfix/plesk/virtual_domains contains amongst others:
domain1.com domain1.com/
I do not have any issues with receiving or sending e-mails right now, but would like to get rid of the error message however.
Could it be the problem that postfix automatically sets mydomain to $myhostname with skipping the first part (i.e., mydomain is implicitly set to domain1.com)? Should I manually set mydomain to server.domain1.com instead? Any other recommendations? Since mydomain seems to be used in multiple options [URL] ..., I wonder what I might destroy with changing this? As all mail services run without any further troubles at the moment, I don't want to break this...
As I assume that quite some people use a plesk-based server to manage the domain to which the server itself belongs to, I would assume that there should be a general fix/check to updated mydomain accordingly?
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Apr 27, 2015
I have a one problem in my server . I use in Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6 I vps in systemOS CentOS6.6 Final Minimal and installing plesk health monitor show error in :
{"status":"error","statusMessages":[{"status":"error","class":"","content":"Unable to load configuration file.
And I try the command
/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/scripts/setup-health-monitor.php
output problem is :
Error: Unable to read /proc/partitions
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Nov 16, 2014
While attempting to migrate from previous version of Plesk Panel Windows to current (Windows 2012 R2 with Plesk Panel 12) version, following error appears which stops PMM to proceed further.
Error: [Errno 2] No such file or directory: 'C:ParallelsPleskPMM
sessions20141117102120197capability_info'
This error is generated for all subscriptions which we are trying to migrate and above file can indeed be confirmed missing.
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May 6, 2014
I started a migration from HELM3 to Plesk 11.5 for a client.After 12 hours it failed.the error log says ERROR:()Unable to download dump files to local store.
ERROR:()You were not connected because a duplicate name exists on the network. If joining a domain, go to System in Control Panel to change the computer name and try again. If joining a workgroup, choose another workgroup name no other server with this hostname or workgroup exists on our network?
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May 5, 2013
I'm trying to migrate a server that has the version 10 to another server with version 11.
When I run the migration manager, I get the message "IP Address not found '.
Both teams have the same type of IP, exclusive.
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Apr 27, 2015
When I try to migrate from plesk 11.5 to Plesk 12.0 appears this error "Backup has wrong signature. Restoration prohibited" and migration is not performed . The Plesk 12.0 is a new installation in a new Windows 2012 R2 server.
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Aug 29, 2013
After migrating our existing client base from legacy Plesk 9.x servers and Expand to PPA, clients phoned in with mail sending problems. These clients are using submission port 587 because their ISPs intercept port 25.
Existing client, Outlook error message:
"None of the authentication methods supported by this client are supported by your server"
Testing with Thunderbird, error message:
"An error occurred while sending mail. The mail server responded: 5.7.0 Must issue a STARTTLS command first. Please verify that your email address is correct in your Mail preferences and try again."
It seems a "fresh" PPA requires STARTTLS on e-mail clients. It is furthermore confirmed that Thunderbird detects the e-mail server settings as dependant on TLS.
The problem is that TLS doesn't seem to work properly by default.
In order to preserve our existing customer base, we follow: [URL] ....
Bottom line, in your /etc/postfix/master.cf, change the line that says "submission" from this:
submission inet n – - – - smtpd -o smtpd_enforce_tls=yes -o smtpd_tls_security_level=encyrpt -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticate d,reject -o smtpd_sender_restrictions= -o smtpd_proxy_filter=127.$
to this:
submission inet n – - – - smtpd -o smtpd_enforce_tls=no -o smtpd_tls_security_level=may -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticate d,reject -o smtpd_sender_restrictions= -o smtpd_proxy_filter=127.$
then do:
/etc/init.d/postfix reload
This is just a quick fix to get you going and stop the phones from ringing. Ideally we would like to re-enable TLS and have information as to why it is not working.
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Sep 3, 2014
We are in the middle of a huge migration from Expand to PPA using the migrations tool provided by Parallels. But since a few days, we constantly receive the message
Code: No handlers could be found for logger "parallels"
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Feb 4, 2015
I've tried to install the DotNetNuke 7.0.6 appl. over plesk. if i call the website, i get a configuration error
For example : [URL] .....
"Parser Error Message: The connection name 'LocalSqlServer' was not found in the applications configuration or the connection string is empty."
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Jun 12, 2015
I'm migrating 11 domains from my old server to my new server, and it's been running now for 3 hours and the progress section shows 100% but it looks like it's still running.
And each time I check the "Domains" section I see a couple of my domains listed but not all of them yet, and the ones I do see the "Disk Usage" on one of my domains that I know is large shows the same figure each time I go to this page; it doesn't seem like it has increased at all.
How can I tell if the migration is still processing or if it has froze and I should restart the migration again?
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Jun 23, 2014
Since upgrading to 12.0.18 i have picked up a strange problem when creating a new email account.The Mail tab is not displayed and does not allow me to create email accounts, in version 11.5 I also appeared tab. I have reviewed the FAQ and the solution to change tables in the DB does not serve 11.5 (I understand that by varying the field names and values in 12.0.18).
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Jun 3, 2015
We have a problem migrating from 11.0.9 to a different server running 12.0.18. Our Plesk 11 server is running great since years ago. We have 3 resellers there, say reseller1 with 17 domains, reseller2 with 13 domains and reseller3 with 250 domains.
First, we executed a complete server migration with:
/usr/local/psa/bin/migrate -m -host xxx.xxx.xxx.xxx -password xxxxxx -ip-mapping /root/migration-mapping.txt -skip-license -replace-existing-objects true
The process ran properly, but in the end we've found reseller1 and reseller2 were NOT migrated. No errors were reported tho.
While investigating this issue we have found:
1) "/usr/local/psa/bin/migrate --list-resellers" returns only reseller3. So it looks like reseller1 and reseller2 are not "seen" by the migrate utility.
2) /usr/local/psa/bin/migrate -mr reseller1 returns:
Migration started at: 2015-06-03 04:21:11
The following clients not exist: reseller1
3) /usr/local/psa/bin/migrate --list-subscriptions returns the 250 subscriptions of reseller3, but no single mention to reseller1 and reseller2 subscriptions.
In short, reseller1 and reseller2 are invisible for the migration utility. Both missing resellers are ok, enabled and active in our Plesk 11 server.
We are now stuck on the migration process and wondering if this could be a bug in the migrate utility? or some inconsistence in our Plesk 11?
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Sep 2, 2014
If you transfered an account with the PMM, is e-mail still received on the old server being forwarded to the new one?
Is it a good idea to transfer only e-mail & accounts again after DNS propagates to the new server?
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Sep 5, 2014
I had a old virtual Server with Ubuntu+Plesk12. I build a new dedicated Server with CentOS6+Plesk12 and migrate all Domains. Now i have a strange problem:
When i upload a file with FTP-User "user1", the file has the permissions Group=psacln & Owner=user1. All is fine, i can see and edit this file in a FTP-Program. But when my website create a file (cache html files or installed plugin folders in wordpress), I can't see, can't edit and can't download this files.
When i login to plesk with the admin account, i can see and edit this files. They have also Group=psacln & Owner=user1 and i can give them 0666 rights but when i login with FTP-User "user1" with my FTP-Program, I didn't see that files?!
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Feb 17, 2015
Just went through a migration and everything appeared to go pretty smooth, but we figured out there was an issue with symbolic links.
A site on an old server running plesk 12 had symbolic links in it. When the site is Migrated through the plesk migration tool, the symbolic links aren't preserved on the new server.
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Nov 17, 2014
I have recently migrated to new server with Plesk 12. There was a webalizer even I used to have awstat. So I installed awstat and changed it in the settings. But every day when I synchronized the abonnement it changed alone back to Webalizer ... which I dont want
When I tried to deactivate or deinstall Webalizer in plesk using the update manager, I got an error:
"Some errors occured during installation."
Solved, changed settings in Customer Service Plan and synchronized...
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Sep 26, 2014
After migrating to a new server and also from plesk 11 to 12 i've got two watchdog errors:
/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/clean-events: No such file or directory
/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/pack-sysstats: No such file or directory
Both files dont exist. Is it save to delete the scheduled taks or should those tasks exist?
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Jun 29, 2013
After upgrade to Plesk 11.5.30 trying to set up FTP-Backup Repository:
Repository error: Transport error: unable to list directory: Curl error: Access denied to remote resourceClick to expand...
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