Plesk Automation :: Error During PPA Installation On Server

Feb 12, 2014

I'm trying to install PPA on a server, but I'm getting an error during installation:

[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-6-x86_64
[INFO]: Getting SELinux state...

[Code] ....

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Plesk Automation :: Error While Installing Automation During (Getting SELinux) Step

Jul 5, 2013

I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:

Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''

[Code] ....

I have tried running the installation on a different server and the same issue came up...

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Plesk Automation :: Application Installation Errors

May 3, 2014

Getting the following when trying to install DNN. A similar thing also happened when trying to install WordPress.

Error: Installation of DotNetNuke at http://domain.com/dnn failed. Non-zero exit status returned by script. Output stream: 'Error during MSSQL version checking [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied. '. Error stream: 'Error during MSSQL version checking [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied. '.

When it happened with WordPress, I tried the install again and it worked the second time. However, with DNN it does not seem to be working after a second try. Yes, the MS SQL server does exist and is ready to provide.

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Plesk Automation :: Adding Nodes - Installation Task Fails

Aug 11, 2014

I am working on a new install of PPA, and after installation on the management node Im trying to add the other nodes. Ive tried to add a Apache, Postfix, DNS & DB node, and they all have the same issue. The installation task fails with the following error:

Destination host 'node.domain.com' (#3), IP '192.168.1.*' : The operation can not be completed because the following component is missing or is not running: pleskd (sc_name '', sc_id #45)

(domain and IP are removed here, correct in the original error. The IP is a backchannel IP, and the public IP was properly set in the management node).

I've verified that pleskd was installed and is running on each node:

Code:

24710 ? S 0:00 /usr/local/pem/sbin/pleskd --props-file /usr/local/pem/etc/pleskd.props --send-signal
24712 ? S 0:00 /usr/local/pem/sbin/pleskd --props-file /usr/local/pem/etc/pleskd.props --send-signal
24714 ? S 0:00 /usr/local/pem/sbin/pleskd --props-file /usr/local/pem/etc/pleskd.props --send-signal
...

I've verified that my management node can connect to the nodes in question via 8532:

Code:
]# telnet 192.168.1.* 8352
Trying 192.168.1.*..
Connected to 192.168.1.*.
Escape character is '^]'.
^]
telnet> quit
Connection closed.

So there shouldn't be any firewall or other networking issues.

What else can I try to get this running?

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Plesk Automation :: Errors While PPA Installation - Failed To Create Repositories

Mar 6, 2014

While installing ppa i got the following error message, i cant understand:

Code:
...
2014-03-06 13:53:37.148 INFO Creating repo for RHEL-6-i686
2014-03-06 13:53:37.455 INFO Creating repo for RHEL-5-x86_64
2014-03-06 13:53:37.754 INFO Creating repo for RHEL-6-x86_64
2014-03-06 14:13:41.450 ERROR Exception Failed to create repositories: ['/usr/local/pem/install/tarballs/RHEL/5/i386/YUM']
2014-03-06 14:13:41.450 ERROR <type 'exceptions.Exception'>

[Code] ....

Installation was started at CentOS 6.5 x64

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Plesk Automation :: Horde Error On MSIE11

Apr 9, 2014

Customers using MSIE 11 are getting warnings that they are using version < 8 - and limited functionality - how can we fix this ASAP?

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Plesk 11.x / Linux :: Error Installation Joomla App

May 27, 2014

I get this error by installing joomla attached...

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Plesk Automation :: Install Mediawiki / Applications Tab Error

Apr 28, 2014

I have to install mediawiki application on a client website, but during installations process occur this problem, PPA version is 11.1 :

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Plesk 12.x / Linux :: Spamassassin Installation Error - Ubuntu 14.04

Mar 2, 2015

Installing Plesk Panel with Spamassassin on Ubuntu 14.04 LTS gives a significant error:

Restarting SpamAssassin Mail Filter Daemon: No /usr/bin/perl found running; none killed.
server socket setup failed, retry 1: spamd: could not create IO::Socket::INET6 socket on [::1]:783: Cannot assign requested address
server socket setup failed, retry 2: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use

server socket setup failed, retry 9: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
invoke-rc.d: initscript spamassassin, action "restart" failed.
dpkg: error processing package sa-compile (--configure):

even though spamassassin (i.e. spamd) is not running. The usual suspects for the before mentioned error, being

a) differences in the name of the PIDFILE variable in /etc/default/spamassassin and /etc/init.d/spamassassin
b) directory and/or file location are not readable/writable

are not causing this specific installation bug. The work-arounds:

1 - not installing spamassassin (not an option)
2 - installing spamassassin and (afterwards)

change /etc/default/spamassassin, add the option "-4" to the line OPTIONS, resulting in the line: OPTIONS="--nouser-config -4 --username=popuser --daemonize --helper-home-dir=/var/qmail --virtual-config-dir=/var/qmail/mailnames/%d/%l/.spamassassin --create-prefs --max-children=5"
run plesk-installer or autoinstaller again ..Work-around 2 works fine, after reinstallation the /etc/default/spamassassin is as it should be (note that the added "-4" is not present anymore).

The before mentioned work-around suggests some error in the installation process, very likely to be an issue with the chronological order of installation of the various components. In theory, it can be excluded that this bug/issue is caused by psa-spamassassin and/or spamassassin (version 3.3.x) packages, even though some current spamassassin bugs are known: URL....I sincerely hope that Parallels Team can investigate and patch both of the bugs/issues.

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Plesk 11.x / Windows :: Wordpress - 500 Error On Installation Of Theme

Jan 23, 2014

Windows setup: Plesk Panel 11.5 - Server 2012r2 - IIS 8.5 - PHP 5.3/5.4/5.5 - mySQL/MSSQL. Server runs behind firewall (NAT). Setup with local DNS pointing all A records towards public IP.

Situation:
Installed Wordpress through Plesk applications. (mysql). URL....Installs themes in WP console. Everything ok. Installs theme from file, site gets an 500 error. Sometimes installation of theme goes fine, but once activated or previewed it shows 500 error.

Error:
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

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Plesk 12.x / Linux :: Installation Script MySQL Error

Oct 15, 2014

on my Ubuntu 14.04 LTS server, I have ran the install script. This process stopped with the message: ERROR while trying to establish test connection. If you are installing Plesk on an already configured MySQL server, you need to specify the administrator's credentials to succeed with the installation.

To do this, you need to create a file - /root/.my.cnf with the 'client' section where you need to provide user and its password ("user = $admin_name" and "password = $admin_pass").

After installation is finished, the file /root/.my.cnf will be renamed to /root/.my.cnf.bak

Check the error reason(see log file: /var/log/plesk/install/plesk_12.0.18_installation.log), fix and try again

Accordingly, I have the existing my.conf copied to the ROOT directory and added the two missing lines in the client area. After that I started the plesk-installer.sh again. The process stopped at a line

"Installed product components are determined" and nothing still happend. The log files says nothing but the last information at the previous try.

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Plesk 12.x / Linux :: Open-xchange Installation Error

Nov 17, 2014

Iupdate to plesk 12.0.18

I tried to install open-xchange from application vault.

I got the following error message: Fehler: Die Installation von Open-Xchange ist fehlgeschlagen. Non-zero exit status returned by script. Output stream: 'Creating OX context user_30 Not Found Failed to create OX context user_30: Not Found '. Error stream: 'Creating OX context user_30 Not Found Failed to create OX context user_30: Not Found '.

the following properties I made:
public ox website: http://ox.mydomain.de
ox installation server: myip

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Plesk Automation :: Communication Error - SSH Auth Via Password Failed

Mar 3, 2015

I attached a service node to PPA using public key by following [URL] ....

But when I check tasks, Configure PA agent on node 'ip-10-0-0-24' fails with message: SSH communication error: SSH auth via password failed

I correctly configured ssh by pub keys. I can SSH into service node with ip 10.0.0.2 from PPA management node without any issue.

Licence: PPA.03119864.0000

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Plesk 12.x / Windows :: Can't Get WP To Initiate Installation Process - HTTP 500 Error

Feb 24, 2015

I'm trying to install worpress manually but I can't get the WP do initiate the installation process.

I give a HTTP 500 error

I have Windows 2012 R2 server.

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Plesk 12.x / Linux :: Postfix Apt-get Unmet Dependencies Error During Installation

May 27, 2015

I got and apt-get dependencies error while installing Postfix. At the end the log told me, to ask for free support - thats what I am trying to get here.

My system is Debian Wheezy with Plesk 12.0.18

How can I re-enable my Postfix?

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Plesk Automation :: After PPA Migration - Outgoing SMTP Submission Port Error

Aug 29, 2013

After migrating our existing client base from legacy Plesk 9.x servers and Expand to PPA, clients phoned in with mail sending problems. These clients are using submission port 587 because their ISPs intercept port 25.

Existing client, Outlook error message:

"None of the authentication methods supported by this client are supported by your server"

Testing with Thunderbird, error message:

"An error occurred while sending mail. The mail server responded: 5.7.0 Must issue a STARTTLS command first. Please verify that your email address is correct in your Mail preferences and try again."

It seems a "fresh" PPA requires STARTTLS on e-mail clients. It is furthermore confirmed that Thunderbird detects the e-mail server settings as dependant on TLS.

The problem is that TLS doesn't seem to work properly by default.

In order to preserve our existing customer base, we follow: [URL] ....

Bottom line, in your /etc/postfix/master.cf, change the line that says "submission" from this:

submission inet n – - – - smtpd -o smtpd_enforce_tls=yes -o smtpd_tls_security_level=encyrpt -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticate d,reject -o smtpd_sender_restrictions= -o smtpd_proxy_filter=127.$

to this:
submission inet n – - – - smtpd -o smtpd_enforce_tls=no -o smtpd_tls_security_level=may -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticate d,reject -o smtpd_sender_restrictions= -o smtpd_proxy_filter=127.$

then do:
/etc/init.d/postfix reload

This is just a quick fix to get you going and stop the phones from ringing. Ideally we would like to re-enable TLS and have information as to why it is not working.

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Plesk Automation :: Error Using PPA Migration Tools - No Handlers Could Be Found For Logger

Sep 3, 2014

We are in the middle of a huge migration from Expand to PPA using the migrations tool provided by Parallels. But since a few days, we constantly receive the message

Code: No handlers could be found for logger "parallels"

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Plesk Automation :: Error SMTP 550 - User Unknown In Virtual Mailbox Table

Nov 7, 2014

I have a problem with my Parallels Plesk Panel (v 11.5.30) in CentOS 6.4.

When I try to send an email by RoundCube to an other email address with the same domain (that is hosted in my server) i get this error:

Error SMTP (550): ... "xxxxxx@mydomain.com" (5.1.1 <xxxxxx@mydomain.com>: Recipient address rejected: User unknown in virtual mailbox table)

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HTTP 500 Internal Server Error After Vbulletin Installation

Mar 30, 2008

i get this error after installation my vb in my site

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Plesk Automation :: Failure To Install Automation On Centos 6.5

Apr 4, 2015

I am installing plesk automation on centos 6.5 using this command on a fresh system

./ppa_installer --password some_password --admin_email some_email

and get the following error.

[LOGTEE]: Error Downloading Packages:
[LOGTEE]:
[LOGTEE]: libuuid-2.17.2-12.18.el6.i686: failure: Packages/libuuid-2.17.2-12.18.el6.i686.rpm from base: [Errno 256] No more mirrors to try.

Looks like some lib is not found in the mirrors.

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Plesk Automation :: Automation Installer Breaks Yum In CentOS 6.6

Jan 29, 2015

On a clean install of CentOS 6.6 (Final) I did the following:

1. updated the /etc/hosts file to point my ip to the hostname

2. Open the ports in the iptables file.

3. ran the ppa_installer per the instructions on [URL] ....

The ppa_installer log says installed Successfully. However the following occurs:

1. Cannot browse to the url:8443, or any of the other variations (8080, 8880, https/http)

2. Yum installer is now broken (I replicated this twice). Yum will not run at all with the following error:

There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/libcurl.so.4: file too short

Please install a package which provides this module, or verify that the module is installed correctly.It's possible that the above module doesn't match the

current version of Python, which is:
2.6.6 (r266:84292, Jan 22 2014, 09:42:36)
[GCC 4.4.7 20120313 (Red Hat 4.4.7-4)]

I am now going to try Cent OS 6.4.. will report back.

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Plesk Automation :: Failed To Add Linux Web Server

Apr 22, 2014

Installing packages task failed. The log fails on:

Installing packages
Loaded plugins: fastestmirror, rhnplugin
Loading mirror speeds from cached hostfile
* cloudlinux-x86_64-server-6: cl-mirror.krystal.co.uk
* elrepo: mirrors.coreix.net
Running rpm_check_debug
Fatal error during packages installation: Test Transaction Errors: package mysql-libs-5.1.73-3.el6_5.x86_64 (which is newer than mysql-libs-5.1.71-1.el6.i686) is already installed

How can we get it to continue?

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Plesk Automation :: Try To Migrate Linux Server

Aug 29, 2013

im trying to migrate my plesk 11 linux server (i installed the PPA Moving Tools) but when im running the assimilate command: ppa-assimilate generate-migration-list config.ini...im getting this error:

[root@server ~]# ppa-assimilate generate-migration-list config.ini
[2013-08-30 00:40:54] [INFO] | Initialize migrator
[2013-08-30 00:40:54] [INFO] | Load configuration
[2013-08-30 00:40:54] [INFO] | PPA host: XXX.XXX.XXX.XXX
[2013-08-30 00:40:54] [INFO] | CBM URL: https://XXX.XXX.XXX.XXX:8443/plesk-billing/direct-api.php

[code]....

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Plesk Automation :: Unable To Add 2012 R2 Server

Feb 17, 2014

Today i setup a test environment. I have all fresh OS installs today. Management node is Centos 6.5 with PPA 11.5 update 2

I go to servers > add > choose IIS role. The Server is Windows 2012 R2, I have disabled Windows Firewall and disabled UAC, and rebooted it before trying to setup on PPA.

Enter IP and i get the following error.

Code:
Automated WinRM Enabling Failed
Error during WinRM enabling on '192.168.1.101'. Script exit code is 1. Script output (stdout/stderr): ERROR: Cannot open control pipe - NT_STATUS_INVALID_PARAMETER
Failed to install winexesvc
/

Repair Connectivity
To make automated deployment possible please try to check network communications between Management and target nodes. Ensure that WMI is not blocked on a target node. Or copy, paste and invoke the following script on a target node.

netsh advfirewall firewall add rule name="WinRM in" protocol=TCP dir=in profile=any localport=5985 remoteip=any localip=any action=allow
netsh advfirewall firewall add rule name="POA in" protocol=TCP dir=in profile=any localport=8352 remoteip=any localip=any action=allow

[code]...

However, it does create several roles in windows firewall so PPA can connect and sucessfully created X number of rules.I too disabled IPTables on management node.

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Plesk Automation :: Cannot Migrate To External DB Server

Apr 22, 2014

I get the following message if i try to migrate a domain from a Windows Plesk (9.5.5) to PPA:

[2014-04-22 11:25:39] [ERROR] check-infrastructure/mydomain.com| The mssql database DATABASENAME from SourceSQL:0 will not be copied to external DB server at x.x.x.x:1433 - this is not implemented.

But this should have been fixed in MU#4 as mentioned in [URL] ....:

[-] Users could not migrate to PPA 11.5 if PPA used an external Microsoft SQL Server (which was added through Infrastructure > Database Servers). (PPA-771)Click to expand...

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Plesk Automation :: Get All Domain Present On Server

Oct 31, 2014

im trying crate small remote application for manage plesk planel. and need xml api command simile to this :

<?xml version="1.0" encoding="UTF-8"?>
<packet version="1.5.0.0">
<server>
<set>
<result>
<status>ok</status>
</result>
</set>
</server>
</packet>

for get all domain present on my server !​

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Plesk Automation :: Convert Ppa Server To Webmin

Mar 13, 2014

I have server that has a SINGLE customer on it - this is not economical to run under PPA - how do I remove it from the PPA management and not disrupt the current site/email on it?

The plan is to run it on webmin - there is no way it can justify PPA for 1 site.

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Plesk Automation :: Can Migrate Multiple Confixx Server To PPA?

May 5, 2014

How can i migrate best multiple confixx server to a PPA environment?

I have read migration confixx to ppa is not directly supported, is that right? Can i first migrate all confixx server to one plesk server and migrate in a next step all to ppa or should i migrate step by step each confixx server to a plesk server and after this migrate to ppa?

Who can handle plesk/PPA the multipe username? (server1 with user: web1 | server2 with user: web1) ?

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Plesk Automation :: Upgrade Without Affecting Legacy Server?

Apr 9, 2014

We have one server don't want to touch the php on - how can we upgrade our PPA cluster and leave the one server alone - or at least exclude it from upgrading PHP/mySQL/Apache?

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Plesk Automation :: Java SE 7u25 On Windows Web Server

Jul 7, 2015

I have a pretty new install of PPA with a Windows 2012R2 IIS Web servers. I just noticed it has Java 1.7.0 Update 25 installed which has A LOT of vulnerabilities. Can I safely upgrade this?

Suggestion: If something is installed/required by PPA it should also be kept up2date by PPA.

This kind of stuff makes me quite worried about anything installed by PPA on any of my nodes including Linux.

Do you have a team at Odin that makes sure everything is up2date and safe?

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Plesk Automation :: Backup Server Node With Two Disks

Jun 10, 2015

Due to data center limitations, I am restricted to 100GB on my primary disk but can have up to 2TB on a second disk.Is it possible to have the backup node use the second disk instead of the primary disk?Also is it possible to have multiple to have multiple backup nodes?

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