Plesk 12.x / Linux :: Move Websites To Other Customers?

Jan 27, 2015

how can i move 1 or more Websites to a other Costomer?

Plesk 12.

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Plesk 12.x / Linux :: Application Updates For Specific Customers Is Being Sent To ALL Customers

Jul 11, 2014

I've got a e-mail notification problem since i upgraded from Plesk 11.5 to Plesk 12: One specific Application Update for customer X is being sent to all my customers.

Last week we did have a problem with a busted customer portal. ( not customer X, plus still on Plesk 11.5 ) I fixed this by using this procedure: [URL] ..... Restored two records and problem solved.

As a temporary resolution we disabled Application Updates for our customers, but I do want that my customers receive Application Updates, but just the one where they are the recipient.

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Plesk 12.x / Windows :: Migration Tool To Move Websites From Old IIS6 To New IIS8.5 Server

Jan 23, 2015

We are migrating an existing multi-site Windows2003/IIS6 web hosting system with

CFusion8
MS Access backend databases
SQL2000 backend databases
http and https site access

to

Windows2012 R2/IIS8.5 with
CFusion10
MS Access backend databases (not updated)
SQL2014 databases
http and https site access

On the new system we are looking to add Plesk12 to give users easier management of their own websites.I am about to install the trail version of Plesk12 WebHOST.I have the following questions:

1. Can we use the plesk migration tool to move the websites from the old IIS6 to the new IIS8.5 server?
2. If not, am I right to think we would migrate from IIS6 to IIS8.5 manually and then import these websites into Plesk12 from the new server?
3. Can I migrate the existing websites piecemeal over onto the new server and into the Plesk control panel at the same time as creating brand new websites under the control panel?
4. Once Plesk is installed on the new IIS server is there a KB article on how to add all these existing websites to Plesk - I could not find one.
5. Is the local windows administrator account used for the install used to run any services?

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To Move 100+ Customers

May 12, 2008

I have been running a small web hosting business now for a couple of years, and have around 100 customers. This is all run through a reseller package with BPWeb.

Recently I decided to expand, and purchased another company. This one has nearer 200 customers, and is with EUK host with a dedicated server.

I am going to merge the two onto the dedicated, as I have Cpanel and WHM there. BPweb only offer their own custom control panel.

All my previous customers are hosting only, so I have no access to their nameservers. I need to as smoothly as possible move these customers across. I thought I'd move the domain that all their namesevers point to already over to the new dedicated server, and that should follow there. But how can I move content of these 200 accounts over. Simple webpages I'd just FTP, but things like Cron jobs and databases....

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LT Customers, Are You Gonna Move

Jun 3, 2008

After the second price hike.

I see there are alot people moving.

So i just want to see how many percent.

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How To Migrate/move All Websites To A New Host

Oct 11, 2008

I have now 10 websites hosted in a hosting company. But i now want to move all this websites to another host.

So all the websites are based in html and flash (no databases or php).

So i will need to upload all the websites to the new host, then point my dns to the new nameservers. Right? im i forgeting something?

And about the emails, how can i copy/import all the existing emais ti the new host?

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Plesk 11.x / Linux :: Incorrect Notifications Being Sent To All Customers

Oct 9, 2013

How can I completely disable ALL notifications from plesk? We NEVER want plesk to notify customers of overages.

Not only do we want to disable all notifications but I want someone at parallels to know about the bug.. It notifies people that they are over or approaching limits when they aren't anywhere near it.. Here is a sample of one of the notifications emails sent. Names and emails changed of course...

Code:
From: My Name [mailto:me@mydomain.com]
Sent: Wednesday, October 09, 2013 3:38 AM
To: My Customer Name
Subject: <host.mydomain.com> Notification: Resource usage by subscription has exceeded the allotments.

The 'domain.com' subscription, owned by user 'Customer Name', is approaching or already exceeded the resource usage limits:

Traffic:25 GB/month limit / 384.3 MB/month (2%) used / 24.6 GB/month (98%) remaining

As you can see, the subject clearly says they have exceeded, yet the body of the message shows they are no where near it!

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Plesk 12.x / Linux :: How To Sync Customers With WHMCS

Jun 11, 2014

I'am using Plesk 12 Web Pro Edition, I would like to know how can I sync my customers with WHMCS? I have config Plesk Server (at whmcs, module version Plesk 10/11) according to WHMCS. But I still with error and without can sync, users, domains, etc... from plesk web pro to whmcs.

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Plesk 12.x / Linux :: How To Make Different MySQL Settings For Customers

Oct 13, 2014

We are running Plesk 12.0.18 with MySQL (Server Version: 5.5.33-MariaDB - openSUSE package) on OpenSuSE 13.1

MySQL is running in strict mode and its fine for the most of our customers. But some are trying to run Contenido, thats a CMS, which could work with this mode and we have to disable mysql strict mode.

So my question is: Is it possible to disable mysql strict mode just for choosen customers?

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Plesk 12.x / Linux :: Can't Create Customers / Domains / Subscriptions

Jan 22, 2015

Any time I attempt to create a customer, subscription, domain, anything I get the error "The password should be between 5 and 20 characters in length.". The password is exactly like that. On some pages it gives an error to the username I chose and the error just explains what a username is (??)....

The only actual error I've seen is one from creating an account via the command line. It was a PHP error relating to a function having issues with the encoding or something. (I think this is only relating to sending feedback though?)

Error occurred while sending feedback. HTTP code returned: 502 PHP Notice: iconv(): Wrong charset, conversion from `ISO-8859-1' to `UTF-8//TRANSLIT' is not allowed; File: /usr/local/psa/admin/plib/api-common/cu.php, Line: 599

Error occurred while sending feedback. HTTP code returned: 502 PHP Notice: iconv(): Wrong charset, conversion from `ISO-8859-1' to `UTF-8' is not allowed; File: /usr/local/psa/admin/plib/api-common/cu.php, Line: 597​..I've tried OpenSuSE 12.3 with Plesk 11.5 and 12 and I'm now on OpenSuSE 13.1 with the latest Plesk 12.

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Plesk 12.x / Linux :: Customers Emails Coming Into Root Email

Jun 26, 2015

For some reason a customer is receiving emails from root@theirdomain.com and its coming into our main email. How can this be disabled or modified?

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Plesk 12.x / Linux :: Lost All Websites - Sent To Default Page

Dec 4, 2014

I have suddenly lost all of the websites on the plesk panel server 12.0.18. One of the domains was being used to spam and so I started blocking stuff and removing some of the offending files and folders and the spamming stopped.

However it got to a point where I needed to restart the server and although it was working before the restart, once I did restart it it stopped working. All domains are loading nothing and the access_log looks like nginx or FastCGI is trying to redirect the page somewhere. The bootstrapper repair log file states:

"Details: PHP Warning: include_once(Template/Writer/Webserver/Apache.php): failed to open stream: No such file or directory; File: /usr/local/psa/admin/plib/Loader.php, Line: 97"

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Plesk 12.x / Linux :: Control Panel And Websites Are So Slow

Mar 26, 2015

My Plesk installation and websites are slow

OVH VPS
8G ram
100 G Harddisk

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Plesk 12.x / Linux :: Websites Not Working After Rebooting Server

Jul 4, 2015

After rebooting my server, my websites are no longer working.

If I access the plesk machine on the local network by it's hostname, the default Plesk page shows as expected. Everything on 8443 works too.

All hosted sites do not work. FTP DOES work. This seems limited to an http problem of some sort.

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Plesk 12.x / Linux :: Server Went Offline Now / None Of Websites Will Load / They Timeout

Jul 26, 2015

I am running Plesk Version: 12.0.18 on CentOS.Earlier today my service provider had a massive issue and my server was down for several hours. Upon it being back online i've restarted but now I cannot load any of my pages. I have 10 domains setup and if I ping their name servers or the server IP i get packets received now.

One of my installed domains is [URL] ... now if you try and load this url you get a time out but if you try to access admin page URL....None of the subscriptions are able to load their websites when i type in their URL and well it worked before it went down.

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Plesk 12.x / Linux :: New Websites / Domains Only Load Default Page?

Jul 9, 2014

I am creating new sites in my panel and they are only loading the default page.

The IP is pointed correctly or I would not get the default plesk page.

All the other service seem to work ok. I can ftp in and I can edit files with the online file manager.

If I use the preview feature I can see the changes I make to the files, but that is the only way.

I looked in /var/www/vhosts/system/ and the conf files are present.

What else can I check to see why the sites are not working?

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Plesk 12.x / Linux :: Cannot Access Any Websites Or Hosting Control Panel

Sep 20, 2014

I have been a solid cPanel / WHM user for the past 2 years, we have now since downsized our hosting requirements and also wanted to cut our panel costs and so we moved to PLESK 12 Web Edition.The server is on a trial license and has been working fine with no problems for the past 2 weeks. Today all of a sudden none of the websites are accessible, although I can ping all IP's on server and login via SSH.I cannot access any websites or hosting control panel, I have disabled IP tables as this was the cause of a problem last time.

Why this happened was there an update at around 5AM this morning which could have caused this?I have restarted the server, I can successfully ping / resolve address from SSH.

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Plesk 12.x / Linux :: (Notify When Disk Space / Traffic Usage Reaches) Sending To Customers Not Admin

Jan 29, 2015

I migrated from one server running Plesk 10.4.4 Update #59 to a new server running Plesk 11 which I then updated to 12.0.18 Update #32. Since moving to Plesk 12 the "Notify when disk space/traffic usage reaches" emails have been being sent to our customers set up on the server whereas previously they were sent to the server admin email address.

Is this a change with this version?

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Plesk 12.x / Linux :: Save Access Logs Of Websites On External Server

Oct 24, 2014

I want to save the access logs of our websites on an external server. If I do this now with the default setup, the gets overwritten every day. The desired file name format whould be: websitedomain-tld-access-2014-10-24.log

How can I tell Plesk to do this and how can I make sure the statistics keep working?

On our other servers we use rotatelogs for this.

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Plesk 11.x / Linux :: How To Move Domain To New Webspace

Apr 22, 2014

I have one webspace with few domains.

Today, i would like to move an existing domain to a separate webspace (a new one) ? Is it possible ?

I can't see any button in the admin panel.

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Plesk 12.x / Linux :: Move Vhosts Error 403

Oct 30, 2014

We are using a server with Ubuntu 14.04 LTS and Plesk 12. When installing plesk, the vhosts directory is automatically created in /var/www/vhosts . Our problem is that /var is on a 120 GB SSD drive. We would like to move it to /data, which is a 2 TB drive. Whenever we used:

This KB-Article [URL] .... (exits with errors) this third-party documentation [URL] .... (Which is from a user who has the exact same problem with the same paths) all we get is ERROR 403 on our demo site. The site was created before the move and we also tried to create it after the move. The Plesk installation is fresh out of the box. There were absolutely no changes to the installation. Even the domain default or server default pages will not load anymore.

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Plesk 12.x / Linux :: Cannot Move Customer To Another Reseller

Apr 8, 2015

unfortunately I can not move a customer to another reseller, because of this error:

"Einige der ausgewählten Kunden wurden nicht zu **** **** verschoben. Der ausgewählte Reseller besitzt nicht die Berechtigung 'Verwaltung der DNS-Zonen', aber einige der Kunden besitzen sie."

which means "Some of the selected customers could not be moved to **** ***. The selected reseller does not have permission to configure DNS-Zones, but some of the customers do."Well, the customer does not have this permission, because no DNS-service is installed on the server.If I check the customer's permissions there is no point "DNS configuration" or something like that.

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Plesk 12.x / Linux :: How To Move Emails From And To Server

Sep 16, 2014

I have 2 Plesk server and I want move everything from old server to new server. I can move my site downloading via ftp but how can I move my email message to new server? when I creating backup with backup manager I think everything is backed up but when I trying to restore that backup on new server I am getting invalid signature error and email message was not moved (only account created)

Is their any way to moved email message automatically? I checked on /var/lib/psa/dump and I see their many backup files created like apache file, conf, info, logs, vhost ?

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Plesk 12.x / Linux :: Cannot Move Server Backups To Ftp Repository

Oct 17, 2014

My backup ftp server was down, how do I move all backups from server repository to personal ftp repository?

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Plesk 12.x / Linux :: Move Wordpress Application From Subfolder To Root

Mar 18, 2015

Wordpress is becoming more and more integrated with Plesk which makes it quite easy to setup a new domain for someone and install Wordpress so he can start.

Often this Wordpress site has to be developed and a better looking site is already available.

By default Wordpress installs in a subfolder /wordpress (I know you can change it by choosing "custom install"). After a while that website is ready for publishing.

To move that website I will have to move the running site to a subfolder and then move the content of /wordpress to the root. This is not sufficient. I then have to do a search and replace on the /wordpress and wordpress/ and replace it with /

No problem there....

But then I have lost Wordpress from the Plesk interface.....

What's the most elegant way to move a Plesk managed Wordpress site?

I don't mind if it stays in its folder (maybe preferrable?), as long as the user doesn't see that "/wordpress" in its URL.

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Plesk 11.x / Linux :: When Using Move To Folder Option - Spamassassin Is Not Adding Headers

Jun 19, 2014

When I set up spamassassin to store spam in the spam folder of my mailbox, it doesn't add any X-Sapm headers nor tags the subject. All I found so far was an old thread where a plesk employee stated that it will be fixed in 'a' future version.

I am on 11.5.30 Update #47.

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Plesk 12.x / Windows :: How To Limit Customers Being Able To Use PHP

Feb 16, 2015

We have separate hosting environment of Linux Plesk and Windows Plesk where we do not allow PHP on Windows Plesk.

However, it seems to be next to impossible to find out how we can limit customers being able to use PHP.

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Plesk 11.x / Windows :: Cannot Create New Customers - ODBC Error

Apr 20, 2014

I suddenly started to get the following error

Windows 2008 server 64 bits 24 gigs ram sql express php plesk 11.5.30 latest update passed the latest self test with no problem

Internal error: ODBC error #42S02: [MySQL][ODBC 3.51 Driver][mysqld-5.5.31]Table 'apsc.aps_package' doesn't existODBC error #42S02:
Message ODBC error #42S02: [MySQL][ODBC 3.51 Driver][mysqld-5.5.31]Table 'apsc.aps_package' doesn't existODBC error #42S02:
File aps_php.php
Line 11933
Type Exception

Go To Previous Page

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Plesk Automation :: Disable Changing System User Name (FTP / SSH) For Customers?

May 26, 2015

Is it possible to disable the option to change the system user (FTP/SSH) for customers. I can disable this for the control panel user but not the system user (FTP/SSH). Is there any option to do this that I didn't see?

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