Plesk 12.x / Linux :: Lost All Websites - Sent To Default Page
Dec 4, 2014
I have suddenly lost all of the websites on the plesk panel server 12.0.18. One of the domains was being used to spam and so I started blocking stuff and removing some of the offending files and folders and the spamming stopped.
However it got to a point where I needed to restart the server and although it was working before the restart, once I did restart it it stopped working. All domains are loading nothing and the access_log looks like nginx or FastCGI is trying to redirect the page somewhere. The bootstrapper repair log file states:
"Details: PHP Warning: include_once(Template/Writer/Webserver/Apache.php): failed to open stream: No such file or directory; File: /usr/local/psa/admin/plib/Loader.php, Line: 97"
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Jul 9, 2014
I am creating new sites in my panel and they are only loading the default page.
The IP is pointed correctly or I would not get the default plesk page.
All the other service seem to work ok. I can ftp in and I can edit files with the online file manager.
If I use the preview feature I can see the changes I make to the files, but that is the only way.
I looked in /var/www/vhosts/system/ and the conf files are present.
What else can I check to see why the sites are not working?
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Dec 26, 2013
My one website & all it's sub-domains automatically showing Plesk Default Page . After checking further, I found websites were stopped on the server . I manually started them but after few hours again same status . I repeated the same thing several times but issue not fixed.
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Jun 2, 2015
I am currently unable to access the Plesk control panel except from the web server itself. When I try any of the following options, all work on the server itself but externally all I get is the default Tomcat page.
https://server_name:8443
https://anydomain.com:8443
https://local_ip_address:8443
https://external_ip_address:8443
I don't know if the problem is on the server itself or something within our firewall - we use Microsoft Forefront TMG. The port 8443 is open, and the Tomcat page is being served. All websites working fine, both internally and externally. The server itself is in a DMZ on the network.
The server is running Centos 7 with Plesk 12.
I just noticed that when adding a new domain, I am warned that the domain resolves to another IP address - the external one. Currently, the IP address set up in Plesk is the internal (192.168...) address. Could it be that I need to change this to the external?
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Jul 14, 2012
I upgraded from 10.4.4 to 11.0.9 and saw no errors in the process, everything was fine. However when I checked the sites after, all of them (including sub-domains) were showing the default domain page. All the files are still there no problem, and as a test I deleted a subdomain a recreated it and it worked fine.
I have a feeling it's something to do with IP addresses (I currently have two set up - most sites use one and about only 5 use the other) as going to the subscription and changing the IP address over to the other one then back to the original seems to make the site show up for most sites. I can't do this on all sites though - any commands to reconfigure everything and get it all back in to place?
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Jan 13, 2015
I disabled a site, and instead of getting the default placeholder when visiting the domain, I get another web site that I host.
[URL]
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Jul 23, 2014
I have added name servers and they should be propagated fully as I created them 3 days ago.
The issue is that the domain using these name servers loads fine and then after awhile it goes back to the Plesk default page.. Then after awhile it shows again, etc. I have run reconfiguration command, have restart bind and Plesk. Not sure what else I can do.
This is sort of a test domain I wanted to get working before switching my main sites to these name servers.
domain is webdevoman.com
nameservers are ns1.talkdevelopment.org and ns2.talkdevelopment.org
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Mar 27, 2015
I am migrating my old environment from Plesk 10.4.4 on Ubuntu 10.04 to Plesk 12.0.18 on Ubuntu 14.04. I was able to migrate the sites from the old server over to the new server with little issue. The new server configuration with Apache and Nginx wasn't working for me, so I disabled Nginx and reconfigured all domains. I moved each site over one at a time and tested them, resolving issues when they arose, and moved on to the next domain. One thing I did not notice at the time, was the server would intermittently display the default parallels index.html page on the sites.
I would test one site, see it is working, and move to the next, etc. I would then retest the sites and they would display the index.html page. I have tried reconfiguring each domain, restarting Apache to no avail. One site I have is a static site, whereas all of the others are Drupal sites. The static site would display once Apache was restarted, but will go back to the default page after a while. The same thing occurs with the Drupal sites as well. It is just like the sites are shutting down for some reason.
I have checked the log files, and have not come across anything out of the ordinary. I have followed several threads which discussed DNS. The issue occurs when DNS is turned on, and when it is turned off. I do not use DNS on the server since the DNS records are being managed elsewhere. I have even added the correct name servers under each subscription in our system. I have used the Web Server Configuration checker and receive one warning. I followed the steps in [URL] .... I queried the psa database retrieving an Empty set (0.00 sec). Nothing seems to work. One minute the site is there, the next is the default page. As of right now, I am unable to put this server into production since it is not behaving as it should.
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Oct 27, 2014
i have a domain registered within PLESK having the same name as the server itself. After a short period of time the domain shows up the PLESK default page instead of the original content located in the vhost httpdocs directory.
To restore the content it's possible to deactivate and re-activate the domain from the customers control panel. But after an amount of time the default page comes back.I first recognized the error after the update to PLESK 12.
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Jan 13, 2015
i've migrate from plesk 11.5 (centos server) to plesk 12 (ubuntu 14). The migrate process doesn't give problems but now (and for all domains), web service doesn't work well in fact works but all domains resolve /var/www/vhosts/default/htpdocs/index.html and not /var/www/vhosts/domain/httpdocs/
The rest of services (mail, ftp...) seems to work ok. I don't know if it's important but as before migrate, we use and external DNS server so in plesk i have DNS server down.
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Feb 18, 2015
I have test server with > VMware CentOS + Plesk 12...And after reboot, plesk "localhost.localdomain" show me "Apache 2 default page"I do this > service httpd restart, and after all ok. (Show Plesk Default page) no apache page.I want normaly reboot server and show "Plesk default page" no apache...
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Oct 11, 2014
Tested with my own comilations as well as the Panda-packages:
- zend opcache configured in php 5.5 and 5.6
- php version assigned to test domains
php-info:
- cache active and running
real-life:
- site loads "normally" on initial load
- cache kicks in on reload - perfect
- 15 seconds later: cache is empty
bottom line: when then php-cgi process ends, the cache is killed too.
Why does it happened? How do I keep the cache persistent? Is it due to cgi/fcgi and fpm would solve it?
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Feb 17, 2015
I'm running a fresh install of Plesk 12 on Ubuntu. I've used the migration manager to import domains and accounts from another (older) installation. Everything worked well.
After the process, Plesk suggested the "Complete Switching to the new Plesk business model". After switching, half of the Domains didn't show up anymore (not in Subscribtions, nor in a Customer Account) and the Domains page was completely blank. But if I check the page "Traffic Usage By Domains", the Domains still show up and they are still in the vhosts folder and they are still accessible.
So I guess the Domains are still in the database, they just lost the connection to a subscription or customer. How can I restore this connection?
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Jan 27, 2015
how can i move 1 or more Websites to a other Costomer?
Plesk 12.
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Mar 26, 2015
My Plesk installation and websites are slow
OVH VPS
8G ram
100 G Harddisk
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Jul 4, 2015
After rebooting my server, my websites are no longer working.
If I access the plesk machine on the local network by it's hostname, the default Plesk page shows as expected. Everything on 8443 works too.
All hosted sites do not work. FTP DOES work. This seems limited to an http problem of some sort.
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Jul 26, 2015
I am running Plesk Version: 12.0.18 on CentOS.Earlier today my service provider had a massive issue and my server was down for several hours. Upon it being back online i've restarted but now I cannot load any of my pages. I have 10 domains setup and if I ping their name servers or the server IP i get packets received now.
One of my installed domains is [URL] ... now if you try and load this url you get a time out but if you try to access admin page URL....None of the subscriptions are able to load their websites when i type in their URL and well it worked before it went down.
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Sep 20, 2014
I have been a solid cPanel / WHM user for the past 2 years, we have now since downsized our hosting requirements and also wanted to cut our panel costs and so we moved to PLESK 12 Web Edition.The server is on a trial license and has been working fine with no problems for the past 2 weeks. Today all of a sudden none of the websites are accessible, although I can ping all IP's on server and login via SSH.I cannot access any websites or hosting control panel, I have disabled IP tables as this was the cause of a problem last time.
Why this happened was there an update at around 5AM this morning which could have caused this?I have restarted the server, I can successfully ping / resolve address from SSH.
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Dec 24, 2007
Our servers Shared IP seems to be loading the first domain name in the httpd.conf file as the servers default page.
I want to change the default page to either our main domain or to the apaches "success!" default webpage.
We're using cpanel. I'm unsure why it's loading the first domain when you load the IP.
It used to load properly but for some odd reason stopped working. I suspect a cpanel update was the culprit.
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Oct 24, 2014
I want to save the access logs of our websites on an external server. If I do this now with the default setup, the gets overwritten every day. The desired file name format whould be: websitedomain-tld-access-2014-10-24.log
How can I tell Plesk to do this and how can I make sure the statistics keep working?
On our other servers we use rotatelogs for this.
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Sep 26, 2007
Is there any function in cpanel that allows you to set your own default page instead of the typical index,default.htm/html?
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Aug 6, 2008
How do I change the default green cpanel page when a new account is created (dns only) and no page is uploaded yet?
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Jan 12, 2015
Impossible to find a way to show, by default, all domains and websites...
When I log on the Plesk Admin, I come first on a list of websites and domains, but they are not «all» listed. I have to go to the full bottom of the page to click on «Show all».
I didn't find a preference or anything else to change that, and I don't understand why all domains are not listed.
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Feb 24, 2015
I am replacing the default certificate in Plesk so that customers do not get a certificate warning when visiting the panel login page.
I've created the certificate in the "SSL Certificates" section made it default and used it to secure Plesk. However I've still got all the existing domains using the old default certificate, how can I do a mass changeover so that all existing domains are now using the new certificate?
I've updated the IP's to use the new certificate. When I go to "SSL Certificates" in "Tools and Settings", it seems that there are some domains now using the new certificate but quite a lot of the other are still not, how can I get these over too?
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Dec 5, 2014
I recently set up an eas and autodiscover sub-domains on my main domain (eg myserver.com) running Plesk, Webmail etc, and is the default website for the ip.
So it should be..
myserver.com (not SNI default for IP)
eas.myserver.com (SNI)
autodiscover.myserver.com (SNI)
But I notice the actual default site (non SNI) is the sub-domain autodiscover.myserver.com.
I checked in
Plesk -> Tools & Settings -> IP Addresses
and that was set correctly, so I tried to change it and back again, then...
/opt/psa/admin/bin/httpdmng --reconfigure-all
Neither worked.
I'm running Ubuntu 12.04.5 LTS and Plesk 11.5.30 #48 (the latest MU)
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Jan 31, 2015
When typing my ip it used to go to Plesk landing page.
Then through the option: server > tools > IP Addresses, I changed the "Default site" to my main domain, however, it just points to the main page, and not changes the url to the domain (keeps the ip in title, and not show the domain url).
How to make it forwarded to the domain (show it in the address bar), and not just to the index page?
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Sep 30, 2014
My System:
Ubuntu 12.04
Plesk 12.0.18 Update #18
Only Webserver no mail
What I want:
I have an old sha1 certificate and I would change this for the whole server.
What I have done so far:
I have already uploaded the new sha256 certificate with a new private key to plesk (I can not simply replace the old one, plesk does not allow me to upload a new private key).
Then I set the new certificate as standard certificate and pressed the "secure pannel" button.
After that the panel uses the new certificate.
Then I set in "Tools & Settings -> IP Addresses" on both IP addresses the new certificate.
Reboot
But now the "Tools & Settings -> SSL Certificates" shows me that the old certificate is still used 2 times somewhere. But the Interface does not show where it is used. How can I find out where this certificate is used? I want to remove the old certificate from the server.
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Sep 5, 2014
I think it is possible, but just to be sure...
Default document root is:
var/www/vhosts/www.mysite.com/httpdocs/
Can I change it to:
var/www/vhosts/www.mysite.com/web/
A simple "yes" or "no" will do...
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