Plesk 11.x / Linux :: Incorrect Notifications Being Sent To All Customers
Oct 9, 2013
How can I completely disable ALL notifications from plesk? We NEVER want plesk to notify customers of overages.
Not only do we want to disable all notifications but I want someone at parallels to know about the bug.. It notifies people that they are over or approaching limits when they aren't anywhere near it.. Here is a sample of one of the notifications emails sent. Names and emails changed of course...
Code:
From: My Name [mailto:me@mydomain.com]
Sent: Wednesday, October 09, 2013 3:38 AM
To: My Customer Name
Subject: <host.mydomain.com> Notification: Resource usage by subscription has exceeded the allotments.
The 'domain.com' subscription, owned by user 'Customer Name', is approaching or already exceeded the resource usage limits:
Traffic:25 GB/month limit / 384.3 MB/month (2%) used / 24.6 GB/month (98%) remaining
As you can see, the subject clearly says they have exceeded, yet the body of the message shows they are no where near it!
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Jul 11, 2014
I've got a e-mail notification problem since i upgraded from Plesk 11.5 to Plesk 12: One specific Application Update for customer X is being sent to all my customers.
Last week we did have a problem with a busted customer portal. ( not customer X, plus still on Plesk 11.5 ) I fixed this by using this procedure: [URL] ..... Restored two records and problem solved.
As a temporary resolution we disabled Application Updates for our customers, but I do want that my customers receive Application Updates, but just the one where they are the recipient.
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Aug 31, 2014
Is there a way to receive notifications for Wordpress updates? (core, themes, and plugins).
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Nov 5, 2014
On one CentOS 6.5 Plesk 12.0.18 install (with all MUs applied) each time an admin logs in a notification is displayed ("Plesk was successfully updated. View detailed information on the updates.") and once a week the panel generates an email notification (Plesk panel updated successfully).
Other Plesk 12.0.18 servers that are set to automatically update aren't generating this email notification or displaying the "green" notification upon login to the Plesk Panel. Is there a flag, tmp file, or a DB trigger that isn't being set properly to cause this?
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Jul 26, 2014
When my server reboots I get about 12 email notifications from Watchdog that services are being started.I don''t get the same thing from my other Plesk servers upon reboot. How can I stop it?
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Jan 23, 2015
I'd like to know if there's any way to stop notifications for updates from WP Toolkit. I didn't find anything in settings
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Feb 4, 2015
My Plesk Panel stopped to send notifications a while ago, I don't receive mails when the backup are done, the clients can't receive their passwords if they need to reset...
The mails are not being forwarded when they configure it in the panel (I receive a mail in mail1@mydomain.com and I want it forwarded automatically to mail2@gmail.com or wherever).
I don't see nothing about the plesk panel mail in the postfix log and I don't know what else to check.
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Jun 4, 2014
Whenever I setup a new FTP user in Plesk and then configure my FTP client with exactly the same username and password and transfer files and folders onto the server then the file permissions allocated are incorrect. Folders get allocated a permission of 700 and files a permission of 600, whereas I want all folders to have a permission of 755 and files a permission of 644. How can I change my setup so that files and folders get the permissions I want ?
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Dec 8, 2014
Plesk 12.0.18 #27
CentOS 7.0.1406
I have followed the instructions here to send Plesk notifications through External SMTP (overuse, new domain creation, etc): URL....Here is the error I see in the panel.log: ERR [panel] Unable to send mail.
Is there another log that I'm missing with a more detailed error? Sending through an external SMTP works fine on sites hosted on the same server (Wordpress, Joomla).
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Mar 13, 2015
We seem to be getting 3 copies of all email notifications whenever an account is created, it seemed to happen after a server transfer but I can't see anywhere that is set up as a duplicate.
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Jan 29, 2015
I have one subscription that shows incorrect statistics for the log file size. In the statistics pane it reports 130MB, while on the server in the /var/www/vhosts/domain/logs I only see 1.7MB.
Are there any other locations where logs are kept that are included in the statistics?
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Sep 9, 2014
I deleted Nginx web server and reverse proxy support from Plesk. There is no this service on server, but I still see on the web server informations like nginx/1.6.0 at phpmyadmin page.
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Jul 17, 2014
I have some problem with my parse_url after last update of Plesk Panel.I ran the test script on my server and on my local computer, and received the following result: Local computer:
HTML:
Array ( [path] => product_features.clear_list [query] => redirect_url=http://www.siteExample.com )
My server:
HTML:
Array ( [host] => product_features.clear_list?redirect_url=http [path] => //www.siteExample.com )
As you can see, the structure of the output data is not identical as it should be.
Test script that I used:
Code:
<?php
$test = 'product_features.clear_list?redirect_url=http://www.siteExample.com';
$test1 = parse_url($test);
print_r($test1);
?>
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Jul 18, 2014
I get the following error :
Fehler: Unable to create notification: Unable to create Note object: Note: unable to select: no such row in the table
and
Fehler: Benachrichtigung kann nicht aktualisiert werden: Unable to create Note object: Note: unable to select: no such row in the table
In tools&settings -> Email Notifications
I run plesk 12.00.18#7 and i have upgrade from 11.5.30 ....
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Jul 1, 2014
When I enable Website Preview using the "Quick Preview on a domain name in Plesk" I get the following when I click ok
"Error: Incorrect DNS record values were specified."
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Jun 17, 2014
The Outgoing Mail Control feature is working fine. One missing option with this feature is to view the contents of blocked messages. Unfortunately, sometimes a site gets hacked and is sending spam. which are over the message sending limit, to try to find out where the message came from.
The current problem is that the email message contents of the limitation warning with subject "Attempts to exceed outgoing limits for domains, mail boxes and subscriptions." is not correct. Somehow it only contains the text: date.timezone = "Europe/Amsterdam" (which is a PHP setting) instead of a descriptive message. I hoped it would contain the blocked message contents or some useful text. Can I change the contents of this message to the what is should be? And what should it be?
It looks like a problem I had ones before where the custom PHP settings at the hosting packages level and at the domains level where replaced with some other kind of settings string. But solved by just changing the custom PHP settings
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Jan 27, 2015
how can i move 1 or more Websites to a other Costomer?
Plesk 12.
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Jun 11, 2014
I'am using Plesk 12 Web Pro Edition, I would like to know how can I sync my customers with WHMCS? I have config Plesk Server (at whmcs, module version Plesk 10/11) according to WHMCS. But I still with error and without can sync, users, domains, etc... from plesk web pro to whmcs.
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Oct 13, 2014
We are running Plesk 12.0.18 with MySQL (Server Version: 5.5.33-MariaDB - openSUSE package) on OpenSuSE 13.1
MySQL is running in strict mode and its fine for the most of our customers. But some are trying to run Contenido, thats a CMS, which could work with this mode and we have to disable mysql strict mode.
So my question is: Is it possible to disable mysql strict mode just for choosen customers?
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Jan 22, 2015
Any time I attempt to create a customer, subscription, domain, anything I get the error "The password should be between 5 and 20 characters in length.". The password is exactly like that. On some pages it gives an error to the username I chose and the error just explains what a username is (??)....
The only actual error I've seen is one from creating an account via the command line. It was a PHP error relating to a function having issues with the encoding or something. (I think this is only relating to sending feedback though?)
Error occurred while sending feedback. HTTP code returned: 502 PHP Notice: iconv(): Wrong charset, conversion from `ISO-8859-1' to `UTF-8//TRANSLIT' is not allowed; File: /usr/local/psa/admin/plib/api-common/cu.php, Line: 599
Error occurred while sending feedback. HTTP code returned: 502 PHP Notice: iconv(): Wrong charset, conversion from `ISO-8859-1' to `UTF-8' is not allowed; File: /usr/local/psa/admin/plib/api-common/cu.php, Line: 597..I've tried OpenSuSE 12.3 with Plesk 11.5 and 12 and I'm now on OpenSuSE 13.1 with the latest Plesk 12.
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Jun 26, 2015
For some reason a customer is receiving emails from root@theirdomain.com and its coming into our main email. How can this be disabled or modified?
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Jan 29, 2015
I migrated from one server running Plesk 10.4.4 Update #59 to a new server running Plesk 11 which I then updated to 12.0.18 Update #32. Since moving to Plesk 12 the "Notify when disk space/traffic usage reaches" emails have been being sent to our customers set up on the server whereas previously they were sent to the server admin email address.
Is this a change with this version?
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May 14, 2013
I have Plesk and SmarterMail running on a server.SmarterMail is setup as 'require SMTP authentication before relaying' email (I think this is standard practice).I cannot get Plesk to send any emails, such as forgotten password reminders and notifications.Plesk tries to send but gets a "550 Authentication is required for relay" error... which is expected, because I can't find anywhere in Plesk to enter the authentication details for the email account being used to send (relay) the emails.
I don't want to setup a 'whitelist' or 'bypass relay authentication' for 127.0.0.1 as I have had a spam issue with this previously.where to enter the username / password details so Plesk Panel can authenticate and send it's emails?
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Feb 12, 2014
I try to migrate FTP accounts from our old hosting panel to Plesk CP using plesk API, but I get following error message:
Code: You specified incorrect username.
The problem propably is, that the username (1234_ftpuserexample) stats with digits.
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Mar 21, 2014
If I change DNS using Plesk Panel the DNS server does not send a notification to the slave server, however if I change DNS directly through the DNS Manager it does send the notifications. Looking around the only thing I can find is an old post [URL] .... I'm not sure if this is related.
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Feb 16, 2015
We have separate hosting environment of Linux Plesk and Windows Plesk where we do not allow PHP on Windows Plesk.
However, it seems to be next to impossible to find out how we can limit customers being able to use PHP.
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Apr 20, 2014
I suddenly started to get the following error
Windows 2008 server 64 bits 24 gigs ram sql express php plesk 11.5.30 latest update passed the latest self test with no problem
Internal error: ODBC error #42S02: [MySQL][ODBC 3.51 Driver][mysqld-5.5.31]Table 'apsc.aps_package' doesn't existODBC error #42S02:
Message ODBC error #42S02: [MySQL][ODBC 3.51 Driver][mysqld-5.5.31]Table 'apsc.aps_package' doesn't existODBC error #42S02:
File aps_php.php
Line 11933
Type Exception
Go To Previous Page
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May 26, 2015
Is it possible to disable the option to change the system user (FTP/SSH) for customers. I can disable this for the control panel user but not the system user (FTP/SSH). Is there any option to do this that I didn't see?
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Nov 25, 2014
How to hide from our clients (end users: Plesk customers/resellers) any message related to Apache configuration files failed, like this one:
"Error: Web server configuration for some of your domains may be inconsistent. Please contact server administrator to resolve the problem."
We already see the message within Plesk admin interface, so our customers don't really need to see that, as there's nothing they can do for that.
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Apr 12, 2009
Server configuration:
CENTOS 5.3 x86_64
cPanel 11.24.4-C35075 - WHM 11.24.2 - X 3.9
Is it possible to write a script that will be sending notifications on user e-mail, that is already pre-configured in their account, whenver user will log in to FTP.
Are there any pre-made scripts or if not, any hint's on writing something like that?
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