Plesk 12.x / Linux :: Cannot Access Any Websites Or Hosting Control Panel
Sep 20, 2014
I have been a solid cPanel / WHM user for the past 2 years, we have now since downsized our hosting requirements and also wanted to cut our panel costs and so we moved to PLESK 12 Web Edition.The server is on a trial license and has been working fine with no problems for the past 2 weeks. Today all of a sudden none of the websites are accessible, although I can ping all IP's on server and login via SSH.I cannot access any websites or hosting control panel, I have disabled IP tables as this was the cause of a problem last time.
Why this happened was there an update at around 5AM this morning which could have caused this?I have restarted the server, I can successfully ping / resolve address from SSH.
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Mar 26, 2015
My Plesk installation and websites are slow
OVH VPS
8G ram
100 G Harddisk
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Jun 29, 2012
after upgrading to plesk 11 i get this error (Image attached)
so basicaly i cant do nothing..
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Sep 10, 2014
after the login page, a blank page appears and I can't access to the Plesk Control Panel :
in the file : /var/log/sw-cp-server/error_log
2014/07/09 14:45:04 [error] 7422#0: *3551 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: 91.204.25.4, server: , request: "GET /admin/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "91.204.25.4:8443", referrer: "https://91.204.25.4:8443/"
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Nov 16, 2014
I have 12 domains in my control panel but i only see 5 domains in my control panel but all 12 domains are working they are up but only see 5 in control panel....
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Apr 8, 2015
I've installed PHP-FPM into Plesk 12 and it is showing as a running service. However I can't find any way of enabling it per site at all. I'm still just getting the 3 standard PHP options:
Apache module
CGI application
FastCGI application
The documentation states the option would be available on a per-site basis but it isn't.
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Apr 17, 2015
I've been having a few issues with the control panel navigation is running slow even though I have heaps of resources available and free. The server is located locally and have no problems surfing websites attached to the same server.
When I login as admin, it can take 25 seconds to load into the first screen.
CPU GenuineIntel, Intel(R) Xeon(R)CPU E5649 @ 2.53GHz
Version Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6
OS CentOS 6.6 (Final)
Memory Available 6GB used 2.5-3GB
HDD: 300GB/ approx 130GB Free
I have tried issuing a /etc/init.d/psa restart command and has made no difference.
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Nov 14, 2014
Why can i login with two different passwords for the user admin in plesk control panel?
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Jul 2, 2014
Plesk Panel 12.0.18 , cant load pages in controlpanel (web host edition) it is making timeout all the time and also cannot send mail (roundcube).
What have parallels done to the a nice panel!
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Dec 8, 2014
Domains are not showing up in control panel but they are working...
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Jul 4, 2015
I added a new domain to an existing subscription. I added the domain website as a forward to a domain that has frame forwarding to another domain.
When I go into domains, I can see the domain, but when I open it in control panel, I cannot find the domain.
I need to completely remove it at this point, but can find nowhere to make this happen.
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Apr 12, 2015
I am unable to log into the Plesk Control Panel.
After logging in, it appears that a sign-out request is executed. No error messages are shown.
Plesk: 12_0_18
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Apr 22, 2015
I purchased a Host license.Major customers in China. There is a facebook link in the panel.But China does not allow access facebook. This leads to a very slow access speed! Can I remove this link? If so, how to remove?
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Aug 21, 2014
I have server with the Plesk control panel on Linux server and want to install ffmpeg but not sure about the steps to install it. Any script or easy steps to install ffmpeg on my server.
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Apr 9, 2015
How change control panel url port (8443 to 9859)?
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Sep 11, 2014
Mail Statistic not working, In /var/log/maillog contains below logs:The limit on the number of allowed outgoing messages was exceeded. Try again later.
But on Home
>
Tools & Settings
>
Outgoing Mail Control
Attempts to send mail per hour (except the current hour):
Statistics are being calculated.Count statistic not working, it not show any infomation abount mail attempt sending. !When i check ./mailserver -i options
POP3 authorization: off
SMTP authorization: on
Maximum letter size: 20971520
Relaying: auth
Check the passwords in the dictionary: on
Enable MAPS spam protection: off
MAPS zones: b.barracudacentral.org;zen.spamhaus.org
Short POP3/IMAP mail account names: off
The maximum number of connections (IMAP, POP3, IMAP over SSL, or POP3 over SSL).: 1024
[code]....
Show the alert on the Home page about attempts to exceed limits based on statistics for the last: P1DSend a notification about attempts to exceed limits on outgoing mail every: PT15M
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Oct 24, 2014
I want to save the access logs of our websites on an external server. If I do this now with the default setup, the gets overwritten every day. The desired file name format whould be: websitedomain-tld-access-2014-10-24.log
How can I tell Plesk to do this and how can I make sure the statistics keep working?
On our other servers we use rotatelogs for this.
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Feb 23, 2014
I am facing the following issue: Web Presence Builder icon is missing from Customer Control Panel.
I tried to apply the following solution from the knowledge base: [URL] ...., however I ended at step 2, because there is no "Sites published with Web Presence Builder" parameter in any of my Service Plans.
I am running plesk Panel 11.5.30 instead of 10.x. and step 1 tells me the parameter "Sites published with Web Presence Builder" equals 10.
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Jun 27, 2014
Bandwidth limitation button not showing in domain control panel
I am running Plesk 12.018 on CentOS 6.5. with ~75 domains hosted. All of them are allowed unlimited traffic and have Apache + Nginx installed and configured via Plesk.
Today I need for the first time to set a bandwidth-limitation for a domain, but I can't find a button for controlling it in the domain control panel.
I've checked I've mod_bw installed and have set the permissions for controlling server performance in the custom plan for the specific domain.
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Jun 21, 2014
ERROR: Zend_Db_Statement_Exception: SQLSTATE[HY000]:
General error: 126 Incorrect key file for table '/tmp/#sql_50f_0.MYI'; try to repair it (Pdo.php:234)
After upgrading to v12 i have no access to the plesk panel. The message above is shown.
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Jun 10, 2015
i would like to change the access control for datebase users via CL: command: /usr/local/psa/bin/database --update-dbuser web1_presta -server localhost:3306 reply: The database user was successfully updated. examination: mysql> select host, user from mysql.user;
+-----------+------------------+
| host | user |
+-----------+------------------+
| % | web1_presta |
| localhost | web1_oxid |
| localhost | web1_presta |
| localhost | web1_shopware |
| localhost | web1_wp |
+-----------+------------------+
Only when using the GUI:
home -> Subscriptions -> Website & Domains -> Databases -> Users -> web1_wp -> Access control
-> from Allow remote connections from any host
-> to Allow local connections only
is also the user adjusted:
mysql> select host, user from mysql.user;
+-----------+------------------+
| host | user |
+-----------+------------------+
| localhost | web1_oxid |
| localhost | web1_presta |
| localhost | web1_shopware |
| localhost | web1_wp |
+-----------+------------------+
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Jun 12, 2014
I currently run a fair size forum which is running IPB and the new version recommends mysql 5.6. Therefore I decided to go ahead and get this installed. In the process I managed to mess up all my sites completely like a moron and at one point couldnt access anything running modcgi. Now I have fixed almost all of it
Problem: Problem I have now is that I cannot access the plesk panel no matter what I try. Firstly I could not restart the service as it said that the database was missing, and therefore I have restored the PSA database from a backup. The service now restarts however looks slightly different to how I would usually see the restart:-
Stopping sw-engine-fpm: [ OK ]
Starting sw-engine-fpm: [ OK ]
However I cannot access the panel from the usual address. All I get is "Firefox can't establish a connection to the server at husky-owners.com:8443" . Im at a bit of a loss as to where to go from here.
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Jan 10, 2015
I got error, can`t access to panel:
ERROR: Service_Agent_Exception
Unable to read apache features from the service node: [Sat Jan 10 12:25:03.013856 2015] [so:warn] [pid 32541] AH01574: module actions_module is already loaded, skipping
[Sat Jan 10 12:25:03.014058 2015] [so:warn] [pid 32541] AH01574: module auth_digest_module is already loaded, skipping
[Sat Jan 10 12:25:03.014694 2015] [so:warn] [pid 32541] AH01574: module authz_user_module is already loaded, skipping
[Code] ....
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Apr 11, 2015
the Error Code is :SQLSTATE[HY000]: General error: 1030 Got error -1 from storage engine Knowledge base says I am out of storage but I am not .But the output of command df -h returns this:
Code:
Filesystem Size Used Avail Use% Mounted on
/dev/vda3 825G 673G 110G 86% /
tmpfs 9.8G 0 9.8G 0% /dev/shm
/dev/vda1 477M 59M 393M 13% /boot
Restarting sw-cp-server doesn't shows any error.However , I was getting some problems with mysql socket and I wasn't able to use the plesk still then currently a custom installation of phpmyadmin lets me access the databases but I can't access any of my websites either (Wordpress). Apache returns 504 Gateway Error .
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Jul 7, 2014
Upgrading was started not half an hour ago from the time this post goes out, all went well until the MySQL was started up. At this point it is screaming at me because it cannot access it due to a missing password. This shouldn't be to much of an issue, as you just follow this post here, [URL] .... However.. when I did that this happened.
Code:
/usr/local/psa/bin/admin --show-password
PHP Notice: Undefined index: PARAMETERS; File: /usr/local/psa/admin/plib/CommonPanel/Exception.php, Line: 266
SQLSTATE[HY000] [1045] Access denied for user 'admin'@'localhost' (using password: YES)
I rent through OVH, so we don't get support access or anything. We just get a 15 site license and that's it so I don't know who to turn to for this.. I haven't ever touched anything in regards to SQL and the likes, all I did was click the upgrade button and this failed me. And now I've pretty much lost everything until this is resolved.
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May 17, 2007
I cannot create a mail domain for website in HC7(hosting con troller panel).
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Oct 11, 2007
I indicated that I've basically been using my webhosting company as "file storage".
1) I create all my files in .html using notepad
2) My files are limited to .html, .jpg, .gif, (and a couple of .js and .css) files.
3) My domain is not connected with my webhost; I use the nameserver zoneedit.com and I use URL forwarding and mask/cloak the domain the address bar (using multiple domains) as follows:
domain1.com --> forwards to [url]
domain2.com --> forwards to [url]
domain3.com --> forwards to [url]
4) For uploading files, I go to ftp://123.456.78 and drop/drag/copy/paste files into the window using my browser
5) I'm able to password protect the subdirectories as I choose.
---------------
I called my webhost, Hostik, and told them that I was unable to do anything on my web console. I can't change a password, create a user, or even access my usage/bandwidth quotas.
They told me that I'm on an "old server" using the windows-based console (probably C-Panel / Control Panel) and they're in the process over the next three months of transfering everyone over to "Plesk".
So, they set me up with a new Plesk account, while keeping the old one in place, so that I could move/transfer my files to the Plesk account.
When I went to Plesk, I realized things are not the same:
1) In my Control Panel / C-Panel, I had a unique IP URL Address - [url]
2) In Plesk, it seems there's a set IP URL Address - [url] - that everyone shares.
3) I was told that in Plesk, many people use that IP URL address and that I'm supposed to place my files into the "httpdocs" folder.
Appearently, this is a system of shared hosting whereby many people have the same IP URL address (different from what I had before) and it recognizes each account by the login or something, so the "httpdocs" folder would identify my domain.
I was then told that in Plesk, I must have my domain affixed to the Plesk account.
In other words, I can no longer do what I was doing before, having my domain separated in another location and using URL forwarding from an outside nameserver.
--------------------------
So, my original question is what's the difference between Plesk vs. C-Panel/Control Panel?
Perhaps I answered most of it above.
Is it correct that I can't do things the way I've been doing them so far if that's the case?
It might be that Plesk is not for me and I may need to find a host that gives me my own unique IP URL Address. However, I was informed that not many companies are doing that as most are switching over to Plesk.
In addition, Hostik does not offer multiple domains.
In response to this thread, David recommended I try synhosting.com
synhosting.com has "Multiple Websites". I assume this means mulitiple domains. Correct?
What's my best option at this point?
1) Find a host that has C-Panel / Control Panel (if any there are)?
2) Use a service such as synhosting.com and move all my domains over to them?
3) If I do use synhosting.com, am I required to move my domains over to their nameservers?
4) I have my MX Mail records pointing to Fastmail.fm for my email virtual domains. Would I still be able to do this if my domain is dedicated to a webhost and opt not to use their email feature?
5) Should I get rid of this old-school thought of using my web host as "file storage" and stop this practice of using URL forwarding and cloaking?
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Apr 23, 2008
I can find my way around linux but I don't know it well enough to administer the server without a control panel...
All I really need is to manage basic functions for a single domain like email accounts, dns, backups and also see some visitor stats. Webmin seems to be missing some stuff that I need to do...
Cpanel is nice but it's expensive and seems to be designed for a reseller who is going to sell web hosting accounts. All I need is to manage one domain... Am I stuck paying for all the stuff I don't need with cpanel or what are the options?
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May 17, 2009
I installed Centos4.7, now i am installing the ISPCongif2 but at the last step after configuring the ssl, i was asked to enter my host and domain, but it gives me error the url is not reachable.
The domain is not hosted anywhere but i created an entry for it in the /etc/hosts
[root@serv ~]# cat /etc/hosts
# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1 localhost.localdomain localhost
192.168.112.41 serv.mynewdomain.com serv
192.168.112.41 mynewdomain.com
Do i have to make anychanges on any configuration files?
Here are the steps i did to setup this server:
1- I purchased an ip 64.xx.xxx.xxx from my ISP provider.
2- I installed centos4.7 on my PC.
3- Installed the webmin.
4- On the router i pointed the 64.xx.xxx.xxx to 192.168.112.41
what are the steps please i need to follow to get this server running?
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Dec 18, 2007
i have a hosting account which hosts a couple of my sites. Now i have contracted a new site project to a programmer.
I want to give him access to the control panel so that he can manage the site completely(setup database, mail etc) without letting him on any of the info on my other two sites. For my current hosting account it means providing him with
my hosting account administrative login, that means he has access to other sites too.
The other option is providing him only a ftp account to upload files only to the particular directory for that project. But the problem with this is that then he cannot setup a database etc. on his own, he needs to provide me sql script which i then use to create the database from the control panel.
Can a reseller hosting account solve my problem..... seperate control panel (administrate all things like databse, mail, password protecting files) for each site?
Any other suggestions, this is the first time i bought hosting.
Any reading material(books or online) to get familiar with each aspect of running and managing a website(mailservers, security, dns for site, backups etc. etc.)?
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Dec 10, 2007
I asked my current vps supplier about changing the certificate used to secure the plesk control panel as the default one causes certificate warnings. Their response was "dont worry about the warnings, the control panel is secure and trying to address the error can cause problems in plesk itself".
Is this correct?, I know the cp is still secure but customers arent going to think ssl certificate warnings are OK. I think their response was more of we cant help you so dont worry about it type response (a.k.a the brush off)
Is this an issue with plesk? vps is windows server 2k3
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