Plesk 11.x / Windows :: Cannot Create New Customers - ODBC Error
Apr 20, 2014
I suddenly started to get the following error
Windows 2008 server 64 bits 24 gigs ram sql express php plesk 11.5.30 latest update passed the latest self test with no problem
Internal error: ODBC error #42S02: [MySQL][ODBC 3.51 Driver][mysqld-5.5.31]Table 'apsc.aps_package' doesn't existODBC error #42S02:
Message ODBC error #42S02: [MySQL][ODBC 3.51 Driver][mysqld-5.5.31]Table 'apsc.aps_package' doesn't existODBC error #42S02:
File aps_php.php
Line 11933
Type Exception
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Jun 22, 2015
I want to create a new email would then click on the OK button attachment error is displayed.
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Jan 8, 2014
when I create new email address get this error:
Error: Source: Microsoft OLE DB Provider for SQL Server
Description: 'encrypt' is not a recognized built-in function name.
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Jan 22, 2015
Any time I attempt to create a customer, subscription, domain, anything I get the error "The password should be between 5 and 20 characters in length.". The password is exactly like that. On some pages it gives an error to the username I chose and the error just explains what a username is (??)....
The only actual error I've seen is one from creating an account via the command line. It was a PHP error relating to a function having issues with the encoding or something. (I think this is only relating to sending feedback though?)
Error occurred while sending feedback. HTTP code returned: 502 PHP Notice: iconv(): Wrong charset, conversion from `ISO-8859-1' to `UTF-8//TRANSLIT' is not allowed; File: /usr/local/psa/admin/plib/api-common/cu.php, Line: 599
Error occurred while sending feedback. HTTP code returned: 502 PHP Notice: iconv(): Wrong charset, conversion from `ISO-8859-1' to `UTF-8' is not allowed; File: /usr/local/psa/admin/plib/api-common/cu.php, Line: 597..I've tried OpenSuSE 12.3 with Plesk 11.5 and 12 and I'm now on OpenSuSE 13.1 with the latest Plesk 12.
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Feb 16, 2015
We have separate hosting environment of Linux Plesk and Windows Plesk where we do not allow PHP on Windows Plesk.
However, it seems to be next to impossible to find out how we can limit customers being able to use PHP.
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Sep 29, 2014
I am using user authentication with the following components:
Apache/2.4.10 (Win32) + mod_auth_basic + mod_authn_dbd + mod_dbd + ODBC Driver + Microsoft SQL Server 2008(SP3).
It works fine except when I do not provide any username when browser asks for username and password. In this case I receive the "Internal Server Error" as the response instead of "Unauthorized" response.
The most interesting part of the error.log is:
[Sat Sep 27 21:23:17.639860 2014] [authn_dbd:error] [pid 1208:tid 1636] [client 127.0.0.1:1363] AH01656: Query execution error looking up '' in database [[dbd_odbc] SQLBindParameter returned SQL_ERROR (-1) at apr_dbd_odbc.c:604 [Microsoft][ODBC SQL Server Driver]Invalid precision value HY104 ]
The AuthDBDUserPWQuery directive in my httpd.conf is:
AuthDBDUserPWQuery "SELECT password FROM member WHERE CONVERT(VARCHAR(10), member_Index) = %s"
And the member_Index column in the database is smallint.
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Jul 11, 2014
I've got a e-mail notification problem since i upgraded from Plesk 11.5 to Plesk 12: One specific Application Update for customer X is being sent to all my customers.
Last week we did have a problem with a busted customer portal. ( not customer X, plus still on Plesk 11.5 ) I fixed this by using this procedure: [URL] ..... Restored two records and problem solved.
As a temporary resolution we disabled Application Updates for our customers, but I do want that my customers receive Application Updates, but just the one where they are the recipient.
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Sep 4, 2014
We are having an issue when users are trying to add attachments via horde the error:
unable to create VFS directory /.horde/imp
appears. How this can be resolved?
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May 17, 2015
I need to create more than a 1000 domains and i'm hoping to do this using an automated process. I can create them individually through the command line interface on our windows server but this will take a lot of time and effort.
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Aug 24, 2014
I try to create a TXT registry DNS using this:
default._domainkey.my-domain.com
_domainkey.my-domain.com
All work , but in Domain Alias, cannot create any registry TXT wih symbols like '_'
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Jul 31, 2012
I have a dedicated server here in the UK with fasthosts (win 2008 server, IIS 7), which which has been running fine for nearly a year. it was running plesk 9.2, and then out of the blue it got errors creating a new domain saying that PHP wasn't installed.
PHP was/is installed on the server, and is still running fine within my 12+ domains/websites. at the point of the error it was running 5.3.8 - i had manually upgraded the version outside of Plesk, but it had seen the new version when installing new domains.
When Plesk stopped seeing that PHP was installed, my hosts asked me to upgrade Plesk, as it would solve the issue. I used that ai.exe program, and choose v11.
The control panel installed OK - but I did lose my websites for a while, due to it downgrading my PHP to v5.2, and installing an older MySQL version which tried to use the same ports etc (I also have manually installed mysql v5.5 and have 1gig databases in that installation!).
After chosing the upgrade to 5.3 option in the Plesk control panel, and turning the Plesk installed Mysql v5.1 service off and to disabled in windows services - 'revealing' my 5.5 version, I could at least get my websites up and running once again!
Once all those were running (the priority), I have found that v11 Plesk has the same problem as v9.2, namely that it doesn't think that PHP is installed and available.
The error on installing a new domain;
Error: Failed domain creation: Unable to update domain data: Execute websrvmng --add-domain "--domain-name=testkrispy.co.uk" failed with error code 1: PHP 5 is not installed
Oddly it does see PHP 5.3.15 in the Service components screen, and it's ticked 'green' in that page, so all looks well.
On trying to install a new domain using plesk I get this;
And also on pages such as webmail - it also shows 'PHP not installed' against those webmail clients which would need PHP to run.
Any way to 'force' Plesk to see that the PHP 5.3.15 version that it itself installed (and I've removed the component and re-installed using Plesk).
My list on the server components page;
ASP 7.0.6002.18276
ASP.NET 2.0.50727.4016
FastCGI Support 7.0.6002.22343
Perl v5.10.1 built for MSWin32-x86-multi-thread
PHP 5.3.15
Python 2.6.5.12
SSI 7.0.6001.18000
I've tried something found on this forum (under the 10.4 area), but that hasn't fixed it;
"C:ParallelsInstallerparallelsPANEL-WIN_11.0.9dist-msi-Microsoft-2003-i386php53.msi" you will have an option for "repair" - ran that, no difference.
So as it stands, Plesk 11 is running, and most functions work, it just doesn't recognise the PHP install that it put in place... so I can't add software which requires PHP through Plesk, nor add new domains. All existing domains are running and using PHP fine - so it's installed OK.
One error I've noticed on startup - within the PHP error log, is the following - which I'm guessing is coming from the Plesk's own PHP executable (I can see it uses a 5.3.10 version in it's own admin area, with an extended php.ini file? ) I'm guessing the plesk's php.ini extension is trying to double load some dlls (which isn't a problem?) but seems to not find the php_sockets.dll - although that file is in the directory specified!? If it's a php dll around network sockets, maybe it is trying to use those to communicate with a running php instance? (Just guessing here?)
[30-Jul-2012 15:56:42 UTC] PHP Warning: Module 'mbstring' already loaded in Unknown on line 0
[30-Jul-2012 15:56:43 UTC] PHP Warning: Module 'mysql' already loaded in Unknown on line 0
[30-Jul-2012 15:56:43 UTC] PHP Warning: Module 'mysqli' already loaded in Unknown on line 0
[30-Jul-2012 15:56:44 UTC] PHP Warning: Module 'pdo_mysql' already loaded in Unknown on line 0
[30-Jul-2012 15:56:44 UTC] PHP Warning: Module 'pdo_sqlite' already loaded in Unknown on line 0
[30-Jul-2012 15:56:44 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'C:pleskAdditionalPleskPHP53extphp_sockets.dll' - The specified procedure could not be found. in Unknown on line 0
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Mar 31, 2013
I'm IIS Administrator. I using Plesk 11.x and i dont know config plesk to create a application pool per site when site was created by plesk.
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Mar 17, 2014
I've got a problem with trying to add email accounts in Plesk.
My software is:
Windows 2008 R2 64Bit
Plesk 11.5.3
Mail Enable Standard / Free 7.53
I've added a subscription and the domain name.
When I click the Mail tab under the domain, I go to click "Create Email Address".
Plesk just sits there and doesn't load the next page.
I've tried looking for error logs, in Windows event viewer under Plesk it's blank.
The SMTP connector has only 1 outbound email in the queue.
I've tired running the Plesk fix permissions and verify database on Mail without resolving this issue.
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Oct 9, 2013
How can I remove all previous web users, even after an uninstall, I am having trouble finishing a new installation, during the wizard because users already exist.
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Jul 18, 2014
I get the following error :
Fehler: Unable to create notification: Unable to create Note object: Note: unable to select: no such row in the table
and
Fehler: Benachrichtigung kann nicht aktualisiert werden: Unable to create Note object: Note: unable to select: no such row in the table
In tools&settings -> Email Notifications
I run plesk 12.00.18#7 and i have upgrade from 11.5.30 ....
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Jul 4, 2014
I have this big problem, when I try to create a new signature, it returns me this error (ProtDir_IIS :: update () failed: Add Protected Directory failed: columns SiteId, path are not unique (Error code 1)).
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Mar 21, 2015
I am using Web admin edition .I need to create two subdomains namely sub1.example.com and sub2.example.com with different IP address. So i need to create two webspaces since a webspace cannot have two domians pointing to two different IP. So now to I can create two webspaces set to different IP. But to create sub1.example.com in one webspace and sub2.example.com in another webspace , i need main domain example.com in both the workspace. But if try to create example.com in second webspace it already exists.Because it exists in another webspace. Actually i dont want to create example.com in both webspace. i need to its subdomain in different webspace.
So one solution is to create example.com and sub1.example.com in one webspace and create another webspace using Adding new webspace and specifying domain name as sub2.example.com. But i don't know does the second subdomain will work properly without creating main domain.
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Nov 13, 2014
My Plesk backup doesn't work properly. I constantly get the error "dump file has wrong format".I followed the steps in "How to verify an invalid Plesk backup file" [URL] .... and found the following:
Code:
C:UsersAdministrator>c:xmllintxmllint.exe --noout --schema "%plesk_dir%PMM
plesk.xsd" "D:Program Files (x86)ParallelsPleskBackupmanual_info_1411131008
_formatted.xml"
file:///D:/Program%20Files%20(x86)/Parallels/Plesk/Backup/manual_info_1411131008
_formatted.xml:2769:
[code]...
No matter what I do (updating settings, saving, etc.), the error keeps coming back. Seems like a database inconsistency. How can I access the Plesk DB through PhpMyAdmin to check the notifications table? When I go to Settings > Database servers > Local MySQL server > Webadmin, I only see my customers' databases.
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Jan 21, 2014
My Plesk Panel version 11.0.9 on Microsoft Windows Server 2008 R2 Service Pack 1 with mail Server : IceWarp Server 10.2.2
And my subscriptions had 2 domains : matbaocare.com (main domain) & matbaocare.net (second domain).
When I create E-mail Address , by default I can choose several domain on my account with @matbaocare.com or @matbaocare.net.
But I don't want to create E-mail with second domain, just main domain can use email !
How to config Plesk to auto disable create E-mail with several domain on account?
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Mar 9, 2014
How can I prevent users to create blank or simple password (like 12345) on mailserver(Plesk Panel 11.5)?
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Jul 3, 2013
After Update to 11.5.30.
We can't able to create new domain. its taking too long . given no result.
When we refresh the page the domain shows in plesk but its not showing in IIS7.
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Jan 4, 2014
I want to have this option on my homepage ! Is this posible whit plesk panel 11.5 or do we need to upgrade??
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Apr 10, 2014
im getting an error when im trying to create a subscription on a windows node via PPA management node, the task error is:
Method name: registerIpPlesk on SCREFleskWebIIS:0
Last execution output: This IP address XXX.XXX.XXX.XXX is already registered in Panel on the network interface Local Area Connection
the IP XXX.XXX.XXX.XXX is the correct service node IIS ip address..
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Dec 21, 2008
if it's possible to use ODBC to connect to a Windows box from a Linux cPanel server. We have attempted connections from PHP (both as CGI as well as Apache module) and we get:
Fatal error: Call to undefined function odbc_pconnect() in...
and
Fatal error: Call to undefined function odbc_connect() in...
Is ODBC possible on cPanel servers?
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Feb 4, 2014
In plesk 11 with os windows 2012 when i try to create any new subscription i get following error:
Error: Unable to update domain data: Execute websrvmng --add-domain "--domain-name=testDomain123.com" failed with error code 1:
what should i do? this problem happen suddenly without any changes by us.
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May 19, 2015
we use plesk 12 and server 2012 r2 i want know how can i disable php perl python cgi that resellers can not enable it for their users when add new plan, i do not want my users and users resellers access to php perl python cgi,
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Jan 23, 2014
I have parallel plesk 11.5 on my VPS hosting. Recently I upgraded the PHP version to 5.4 via Updates and Upgrades feature. Now, I am not able to change anything for any domain/website, it always shows me following error:
"Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.4" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again."
I tried creating a handler with same name in IIS but it didn't work. When I checked in "Server Components" the max PHP version is "PHP 5.3.28" but I see PHP 5.4 installed in C:ParallelsPleskAdditionalPleskPHP54 folder on the server.
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Dec 1, 2014
When logged into the admin panel, I can manage all other domain except for one. When I try to manage this particular domain (which is our own domain rather than a client domain), it takes a while before returning page not found. In the logs, it's getting a high volume of the following error message:
Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.3" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again.
I've tried attacking the issue through IIS. PHP appears to be configured correctly in IIS. I've looked at permissions. The website itself runs fine, I just can't manage the domain.
Another issue, which may be related, is when trying to access the PHP Manager in IIS for the PleskControlManager site, it gets an error stating that it can't find the php.ini file. I don't know if this is normal, or related.
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Feb 1, 2013
I have a server setup and running shared hosting perfectly. I duplicated one of the plans and just set it to DEDICATED IP. This is for users that will be requiring SSL.
I then went into my panel settings and added in all the additional ip's. It even says in the panel listing "6 dedicated ip's available".
Yet, when I try to re-run the task for provisioning it constantly fails with the message:
Unable to create hosting. Ip address does not exist in client's pool ....
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Jun 19, 2009
I have windows 2008 server with plesk 9.2 and whmcs installed, it worked well for 10-15 days but now when ever i click on create account module it just gives me "INTERNAL SERVER ERROR 500" i contact whmcs and they replied the following
------------------------------------------
I am getting an internal server error - this is being returned from your Plesk server. you should check the server error logs for the issue,
Regards,
Andrew
----------------------------------------------------
but i checked every thing looks fine example time out etc what can be the real problem? please help
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