Plesk 12.x / Linux :: (Notify When Disk Space / Traffic Usage Reaches) Sending To Customers Not Admin
Jan 29, 2015
I migrated from one server running Plesk 10.4.4 Update #59 to a new server running Plesk 11 which I then updated to 12.0.18 Update #32. Since moving to Plesk 12 the "Notify when disk space/traffic usage reaches" emails have been being sent to our customers set up on the server whereas previously they were sent to the server admin email address.
I'm on PPA 11.5 MU#2 (Should upgrade to MU#3 soon). My problem is that the Usage of Disk Space for all my customers subscriptions are not calculated. I've run the daily maintenance script (which it actually runs periodically), but there's no update on the display.
I'm getting a traffic notification on a site I restored from a backup that originally came from a standard Plesk edition. Web Admin Edition doesn't appear to have access to Subscriptions, and all I can find with regard to limits under Webspaces is a hard disk quota, which isn't even editable. How do I amend of remove the limit?
We have a lot of server with Plesk Panel 30 domains.We have migrated a website with a 2 Go disk space quota on a virtual server with Web Admin Plesk Panel License. So, we don't have field (or we don't find...) to update this value (or delete it). The website disk usage is now 2.1 Go. Every day, we have an email alert.
We have Plesk installed with a dedicated disk on /opt. System disk is about 20 GB, data disk is about 220 Gb.There is 190 Gb free on the data disk (mounted on /opt).
But when we try to increase allocated space for a domain, Plesk says that there's enough disk space..Is there any change or adjustement on Plesk we can do, so Plesk will check space on the good disk ?
I have a customer on a 250MB hosting plan and has been using approximately 450MB for the past few days but hasn't received a resource overuse email.
In my notifications I have "Resource usage limits exceeded by subscription" set to send myself and the customer an email but neither of us have received anything.
I have Plesk 12 on Centos6.I require a list of every subscription which has consumed the most data on the server. Disk space used by the following files and directories in the subscription:
The Plesk bible only listed that this was possible through Subscriptions > Statistics. URL....However viewing the Subscriptions > Statistics is not an option because there are many subscriptions..I also have access to SSH/terminal and found a script for finding large file and directories here URL....However i rather have it in excel or HMTL format.
Whenever I am trying to take backup through Parallels Plesk (Plesk version:12.0.18 Update #53) getting an error "Error: Insufficient disk space for backup. "
Default backup location is '/var/lib/psa/dumps' with enough space (Near 1TB). Then why showing above error message?
Version Details: Version Parallels Plesk v12.0.18_build1200140811.16 os_CentOS 7 OS CentOS Linux 7.1.1503 (Core)
I'm running Plesk 12.0.18 on Centos 7, recently I've got emails from backup service stating that it could not complete the backup due to insufficient space available on disk. Normally I have plenty of disk space available so I check the disk using the command
df -h
Filesystem Size Used Avail Use% Mounted on /dev/root 20G 2.3G 17G 13% / /dev/md2 91G 82G 4.4G 95% /var
it seems that /var has been growing up a lot, but if I run the command du -sh /var I get a total size of 5.7G (not 82G as stated before)
is Plesk calculating the wrong size or it's me using the wrong commands?
I've got a e-mail notification problem since i upgraded from Plesk 11.5 to Plesk 12: One specific Application Update for customer X is being sent to all my customers.
Last week we did have a problem with a busted customer portal. ( not customer X, plus still on Plesk 11.5 ) I fixed this by using this procedure: [URL] ..... Restored two records and problem solved.
As a temporary resolution we disabled Application Updates for our customers, but I do want that my customers receive Application Updates, but just the one where they are the recipient.
How to get plesk (12) to set the SOA record properly on existing domains?
Let me explain the issue first. We use PowerDNS supermaster mode as slave servers. The way this works is we configure PowerDNS so that it sees the plesk server as a so called supermaster.
When a so called supermaster notifies the slave servers on a zone update, if it doesn't exist it just adds the zone and pulls it in. This works very nice and without any scripting required (there's only the issue of removing them, I just have a script that deletes all domains that haven't been able to update in 2 weeks every day from the database).
The only issue here is that BIND does *NOT* ever notify the nameserver listed in the SOA. The nameserver listed in the SOA should be the master (and hence - thus plesk itself) and it being a master it should be where the changes occur and notifying it isn't necessary thus, which is why BIND doesn't do that.
Unfortunately plesk doesn't seem to grasp this concept. It will happily put any nameserver in the SOA record. Have adjusted the template and it seems to work ok for new domains now (not sure how reliably though), but it's a major pain for the existing ones. It's very hard to update them properly.
Reapplying template -> no change to master NS/SOA Switching mode to slave and back to master -> no change to master NS/SOA Resetting to default -> no change to master NS/SOA
The only way I've found so far is to delete the records manually, add them again and hope it doesn't change the order (yes it does this a lot, you'll have the correct order listed, click apply and the order just changes. Some times it adds them to the bottom of the list, some times to the top - not confusing at all).
Plesk really should be taught that if it's master, it should be the one in the SOA. Whilst my issue is larger due to the supermaster and slaves not creating the zone (and hence my slave not functioning), it is an issue in any setup because a slave listed as SOA will not be notified and doesn't pick up on the changes right away. Depending on the refresh times it might take quite some time for the slave to pick up the change then, which isn't desirable either as it will leave you with a slave that still returns incorrect records.
Does anyone know why Disk Space needs to be entered in both 'Clients' & 'Domains' in Plesk? I don't understand how that works... If I set up a client template and make this 250MB Disk Space, and then set up a new Client using this template... Next I attach them to my Domain template where I have given them unlimited Disk Space... What will they have 250MB or Unlimited?
When restoring a backup on Plesk 12, the error below is generated for some sites and the sites are only partially restored. Although the message talks about disk space, there is in fact plenty of free disk space - i.e. many GB. The backup was created on Plesk 11.5. The restore on Plesk 11.5 works.
I noticed that all the failed domains exceed the disk space allowed by their Service Plan. However, the 'Overuse is allowed' setting is selected. Strangely, I tried changing the Service Plan and retrying the backup and restore, and the same errors were generated.
<object type="domain" name="domain.com"> <object type="hosting" name="domain.com"> <message code="CantUnpackDomainContent" severity="warning" id="f3946c79-7ae2-4be2-8300-ba766bea7869"> <description>Can not deploy content of domain domain.com</description>
Where does the log file for the web traffic usage shown in plesk (in plesk tools and settings->statistics) gets saved in the server(windows server 2008 R2)?
Does it related to the folder C:inetpubvhostsincometaxsoft.comstatisticslogsW3SVC7.
How can I completely disable ALL notifications from plesk? We NEVER want plesk to notify customers of overages.
Not only do we want to disable all notifications but I want someone at parallels to know about the bug.. It notifies people that they are over or approaching limits when they aren't anywhere near it.. Here is a sample of one of the notifications emails sent. Names and emails changed of course...
Code: From: My Name [mailto:me@mydomain.com] Sent: Wednesday, October 09, 2013 3:38 AM To: My Customer Name Subject: <host.mydomain.com> Notification: Resource usage by subscription has exceeded the allotments.
The 'domain.com' subscription, owned by user 'Customer Name', is approaching or already exceeded the resource usage limits:
I'am using Plesk 12 Web Pro Edition, I would like to know how can I sync my customers with WHMCS? I have config Plesk Server (at whmcs, module version Plesk 10/11) according to WHMCS. But I still with error and without can sync, users, domains, etc... from plesk web pro to whmcs.
We are running Plesk 12.0.18 with MySQL (Server Version: 5.5.33-MariaDB - openSUSE package) on OpenSuSE 13.1
MySQL is running in strict mode and its fine for the most of our customers. But some are trying to run Contenido, thats a CMS, which could work with this mode and we have to disable mysql strict mode.
So my question is: Is it possible to disable mysql strict mode just for choosen customers?
Any time I attempt to create a customer, subscription, domain, anything I get the error "The password should be between 5 and 20 characters in length.". The password is exactly like that. On some pages it gives an error to the username I chose and the error just explains what a username is (??)....
The only actual error I've seen is one from creating an account via the command line. It was a PHP error relating to a function having issues with the encoding or something. (I think this is only relating to sending feedback though?)
Error occurred while sending feedback. HTTP code returned: 502 PHP Notice: iconv(): Wrong charset, conversion from `ISO-8859-1' to `UTF-8//TRANSLIT' is not allowed; File: /usr/local/psa/admin/plib/api-common/cu.php, Line: 599
Error occurred while sending feedback. HTTP code returned: 502 PHP Notice: iconv(): Wrong charset, conversion from `ISO-8859-1' to `UTF-8' is not allowed; File: /usr/local/psa/admin/plib/api-common/cu.php, Line: 597..I've tried OpenSuSE 12.3 with Plesk 11.5 and 12 and I'm now on OpenSuSE 13.1 with the latest Plesk 12.
